smart usersin the smart city - uliege.be · 2018-02-14 · digital construction week // 18-19...
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Smart Users in the Smart City
Digital Construction Week // 18-19 October 2017
Clémentine SCHELINGS
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INTRO
CONTEXTClémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 3: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/3.jpg)
INTRO
CHALLENGECONTEXTClémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 4: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/4.jpg)
INTRO
CHALLENGE
DEF
CONTEXT
• environment• mobility• economy• governance• living• People
(Giffinger, 2007)
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 5: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/5.jpg)
INTRO
CHALLENGE
RESPONSE
DEF
CONTEXTClémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 6: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/6.jpg)
INTRO
CHALLENGE
RESPONSE
DEF
CONTEXT
ISSUE
SUSTAINABILITYof the Smart City
ACCEPTABILITY of the Smart City
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 7: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/7.jpg)
METHODOLOGY
n=43 n=68
n=14 n=56
• 4 events• 181 participants• 1 questionnaire• 2 versions
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 8: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/8.jpg)
Q1What is your gender?☐female ☐male
What is your age group?☐18-25 ☐26-35 ☐36-45 ☐46-55 ☐56-65 ☐65+
What is your professional field?_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 9: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/9.jpg)
Q1
30
70
WomenMen
16
2621
22
8 7
18-25 26-35 36-45 46-55 56-65 65+
38
2412
TechiesPublic servicesEducationFinanceCommunicationConsultancy
GENDER [%]
AGE [%] PROFESSION [%]
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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Q2
Please rank those 6 Smart City concepts by numberingthem from 1 to 6, 1 being the most important and 6 theless important in your opinion.
_ _ _ _ economy _ _ _ _ mobility_ _ _ _ people _ _ _ _ environment_ _ _ _ governance _ _ _ _ living
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 11: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/11.jpg)
0204060
NUM
BER
OF
PART
ICIP
AN
TS
CONCEPTS
Q2
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6high position low position
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70ec
ono…
gove
r…en
viro
…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position61 2 3 4 5 6
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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Q2 ‘PEOPLE’
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6high position low position
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70ec
ono…
gove
r…en
viro
…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position61 2 3 4 5 6
0% 25% 50% 75% 100%
18-2526-3536-4546-5556-65
65+
PERCENTAGE OF PARTICIPANTS
AG
E
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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0% 25% 50% 75% 100%
18-2526-3536-4546-5556-65
65+
PERCENTAGE OF PARTICIPANTS
AG
E
Q2 ‘MOBILITY’
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6high position low position
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70ec
ono…
gove
r…en
viro
…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position61 2 3 4 5 6
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 14: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/14.jpg)
0% 25% 50% 75% 100%
18-2526-3536-4546-5556-65
65+
PERCENTAGE OF PARTICIPANTS
AG
E
Q2 ‘LIVING’
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6high position low position
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70ec
ono…
gove
r…en
viro
…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position61 2 3 4 5 6
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
![Page 15: Smart Usersin the Smart City - uliege.be · 2018-02-14 · Digital Construction Week // 18-19 October 2017 Clémentine SCHELINGS. INTRO CONTEXT Clémentine SCHELINGS – University](https://reader033.vdocuments.us/reader033/viewer/2022050210/5f5d3bd844252d65a25a169f/html5/thumbnails/15.jpg)
Q2
0% 25% 50% 75% 100%
general publicspecialized public
PERCENTAGE OF PARTICIPANTS
TYPE
OF
EVEN
T
‘ENVIRONMENT’
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6high position low position
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70ec
ono…
gove
r…en
viro
…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position61 2 3 4 5 6
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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0% 25% 50% 75% 100%
techiespublic services
educationcommunication
financeconsultancy
PERCENTAGE OF PARTICIPANTS
PRO
FESS
ION
AL
FIEL
D
Q2 ‘GOVERNANCE’
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6high position low position
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70ec
ono…
gove
r…en
viro
…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position61 2 3 4 5 6
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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Q2
0% 25% 50% 75% 100%
techiespublic services
educationcommunication
financeconsultancy
PERCENTAGE OF PARTICIPANTS
PRO
FESS
ION
AL
FIEL
D
‘ECONOMY’
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6high position low position
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70ec
ono…
gove
r…en
viro
…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position6
9
68
17
2621
37
13
37
27
3435
292526
19
3539
3127
2226
43
37
20
52
17
37
2723
19
49
7
49
11
20
39
0
10
20
30
40
50
60
70
econ
o…go
ver…
envi
ro…
NUM
BER
OF P
ART
ICIP
AN
TS
CONCEPTS
RANKING
position1 position2 position3 position4 position5 position61 2 3 4 5 6
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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In which area(s) of your daily life would you be ready / notready at all to integrate a ‘smart’ component?E.g. domotics, telemedicine…Ready: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Not ready: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
Q3
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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Q3 READY (39) NOT READY (19)
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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Q4In your opinion, the Smart City is…Please check only one option per line.
very rather neutral rather very
welcoming threateningutopian realisticinnovative gadgetsustainable ephemerala way to a way to makecontrol me me creative
O O O O OO O O O OO O O O OO O O O OO O O O O
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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020406080
NUM
BER
OF
PART
ICIP
AN
TS
ADJECTIVES
Q467
8
89
67
13
77
32
65
78
26
17
41
11
20
65
9
69
69
51
2
22
52
16
0
10
20
30
40
50
60
70
80
90
NUM
BER
OF P
ART
ICIP
AN
TS
ADJECTIVES
CHARACTERIZATION
very rather neutral rather very
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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DISCUSSION
• Effect on the ranking
DOUBLE-SIDED QUESTIONNAIRE AND SENSITIZATION
1) People – Living – Environment4) Mobility5) Governance6) Economy
1) People2) Living3) Mobility4) Environment4) Governance5) Economy
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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DISCUSSION
• Effect on the characterization
DOUBLE-SIDED QUESTIONNAIRE AND SENSITIZATION
The Smart City became…… more welcoming… more creative… more sustainable… more realistic… less innovative
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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CONCLUSION• Importance of the human capital• Positive image of the Smart City• Open-mindedness towards ‘smartness’
LIMITS• Representativeness• Understanding of Giffinger’s concepts
PERSPECTIVES• Sensitization can ease Smart City perception• Quiz in the framework of an exhibition
Clémentine SCHELINGS – University of Liège – LUCID Lab for User Cognition and Innovative Design
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Clémentine SCHELINGS