smart engagement for smart solutions: innovative methods of involving users in developing ict for...
TRANSCRIPT
Smart engagement for smart solutions: innovative methods of involving users
in developing ICT for active and healthy ageing
Vesna Dolničar & Edwin MermansAAL Forum Gent, 23 September 2015
A project about the use of mobile phones in the aging society
Mobile Aging (m-aging.si)
02
ATs integrated in smartphones great opportunity for improving AHA, but low acceptance
PROBLEM
Two reasons for low acceptance: • Misunderstanding of older adults’ needs.• Lack of age-friendly design.
Adaptation of smartphone UI usability design guidelines
Better integration of ATs in the smartphones launchers
To identify, evaluate and redesign…PROJECT AIMS
User-friendly smartphone apps…… that meet older people's social and personal needs as well as generate positive expectations in terms of their quality of life.
OUTCOMES
Development of a paper prototype of
optimal mobile app & its evaluation.
PrototypingBenchmarking and usability analysis of existing launchers
with ATs.
Usability• Personal
characteristics.• UI & functionalities
of smartphones.• Social environment.
Acceptance factors
rich insights into the usability issues of smartphone launchers with ATsINTEGRATION
• Call history feature is important.
• Difficulties with filling out forms.
• Appropriate fonts, big buttons… good for error prevention.
Results
Results• 17 launchers with ATs
evaluated.
Heuristic evaluation (experts)
• Active participation and think-aloud procedures.
• Insight into the behavior and mental models of end users.
Usability tests (end-users)
• Cognition, content, dexterity, navigation, perception, visual design.
How do we motivate older users to commit to the intensive research and the usability tests?
WHAT‘S IN IT FOR ME?
Vesna: "How do we motivate older users to commit to the intensive research- and usability tests?"
Truly user centric:
What we offer:
How do we…:
take away ignorance and
prejudices about the elderly adults
and technology..?
Frank: "How can we get rid of/take away stereotypes and prejudices about elderly adults and technology?"
I tweet all the time!!!
In the UK someone is diagnosed with dementia every 3 minutes
They are our resource. An app by them, for them, for their carers
Maureen: “Health” isn’t as popular as we like to think it is"
Students & early user centric involvement
Bandcizer Making home rehabilitation fun through gaming with an app
Touch & PlayEvaluating a game application for people with dementia living in care facilities
RobotrainerRehabilitation through meaningful human-robot interactions
By Dr Gloria Gomez Institute of Technology and InnovationUniversity of Southern Denmark (SDU)
BandcizerPDI student: Martin Fondt Researcher: Anders Stengaard SørensenThe Maersk Mc-Kinney Moller Institute, SDU Company: Tim Bang, ProcarePhoto: real scenario with family member
BandcizerPDI student: Martin Fondt
Researcher: Anders Stengaard Sørensen The Maersk Mc-Kinney Moller Institute, SDU
Company: Tim Bang, ProcarePhoto: real scenario with family member
Touch & PlayPDI student: Maigen WilkiCompany: Christoffer Melson, ApplikatorPhoto: real scenarios at elderly homes
Touch & PlayPDI student: Maigen Wilki
Company: Christoffer Melson, ApplikatorPhoto: simulated scenario
RobotrainerPDI student: Jonas Brutse Drefeld
Researcher: Jacob NielsenThe Maersk Mc-Kinney Moller Institute, SDU
Patient@Home ProjectPhoto: simulated scenario
Gloria: "Students provide vital early user centric involvement in smart health innovations"
Test environment Norrköping
13 % 80+36 % 65+
East Sweden
> 100 educated on surfpad
Dementia
Take care of
your heart
Be physically
active
Eat healthy Challengeyour brain
Be sociallyactive
How to reduce the risk
A successful game and app developer
Older adults: 30-70 % slower But with the same accuracy in clicking and
movinghitting:
moving:
A social word game for all
Brain teaserLeisure and pastime
Social communication
Fun – Exciting - Developing
W
Finding: Older adults outperform younger people
Anders: "How may we -in an efficient and effective way- encourage all older adults to use ICT in order to challenge their brains”
Speakers: Vesna Dolničar [email protected] Verbeek [email protected] [email protected] Gomez [email protected] Carlsson [email protected]/Edwin Mermans [email protected]
Contact information