Smart Clients in ActionSmart Clients in Action

Rob BarkerTechnical EvangelistDeveloper & Platform EvangelismMicrosoft Corporationrbarker@microsoft.com

Rob BarkerTechnical EvangelistDeveloper & Platform EvangelismMicrosoft Corporationrbarker@microsoft.com

AgendaAgenda

Why are Smart Clients important?

Smart Client scenarios

Technology overview

Roadmap

Why are Smart Clients important?

Smart Client scenarios

Technology overview

Roadmap

Contoso Realty Contoso Realty Smart Client SolutionSmart Client Solution

DemoDemo

ITIT BusinessBusiness

Business PracticeBusiness Practice

Business FunctionsBusiness FunctionsApplicationsApplications

InfrastructureInfrastructure

judgmentjudgment

insightinsight tradeoffstradeoffschangechange oversightoversight

strategystrategy

Bridging the Gap

Business Business ApplicationsApplications

Business PracticeBusiness Practice

InfrastructureInfrastructure

Business PracticeBusiness Practice

Business FunctionsBusiness FunctionsApplicationsApplications

InfrastructureInfrastructure

CollaborateCollaborateDecideDecide ActAct

InsightInsight OversigOversightht

Efficient Business Ecosystem

Intellectual capital stored in multiple systemsComplexity increases as number of systems increaseUsers productivity decreases as number of disparate systems and user interfaces increasesSystems effectiveonly if users can interact with datanaturallyNeed for data both online and offline

The Client “Last Mile” Problem

Smart Client SolutionsSmart Client Solutions

Activity based clients for acting on dataConsume and provide data in relevant contextAllows users to analyze and act on data quickly

Activity based clients for acting on dataConsume and provide data in relevant contextAllows users to analyze and act on data quickly

XML WebXML WebServicesServices

“The Client is Back” Jonathan Schwartz, Sun’s president and COO Opening remarks at JavaOne 2004

“The problems with browser-based approaches … have become all too well-known”

“The current enthusiasm for a browser-based enterprise is shortsighted. As firms trade in their desktop clients for browsers they’ll find: primitive functionality… bandwidth gluttony… terrible usability.”

IBM Puts New Spin On Client Computing

(May 2004)

Industry Momentum is Building for a New ClientIndustry Momentum is Building for a New Client

“…It sounds a bit like heresy, but the web-based portal does not really make a very effective interface to functionality that resides in many systems"

“Web-based solutions just can’t provide the rich users interface and performance which users like our traders need.”

“As proof of their disillusionment, a staggering one-third of IT decision makers report having plans for migrating some applications back to richer client environments.”

Web Services &Offline/Online

support

DeviceAdaptability

Tough toDeploy

HeavyFootprint

DLL Hell

NetworkDependency

Poor UserExperience

ComplexTo Develop

Rich UserExperience

DeveloperProductivity

Responsive

BroadReach

Easy ChangeManagement

Ease ofDeployment

CompetitiveAdvantage

CommunicateCommunicate

DecideDecide

AuthorAuthor AbsorbAbsorb

CollaborateCollaborate

AccessAccess

Benefits

Top Line

Empower every individual

Experience reflects activity

Capitalize on investments in service orientation

Friction free information flow

Bottom Line

Development

Operations

Resources

Training

Usage Requirements Occasional usersHighly responsive UIMobile usersEcosystem collaboration

Solution CapabilitiesTake advantage of existing hardware investmentsConnectedOffline capableIntelligent install and deploymentDevice flexibility

Smart Client ScenariosSmart Client Scenarios

Line of Line of BusinessBusinessLine of Line of

BusinessBusinessWeb Web

EnrichmentEnrichmentWeb Web

EnrichmentEnrichment MobilityMobilityMobilityMobility

Interactive Web Interactive Web Shopping Shopping

ApplicationApplication

Online/Offline Online/Offline Portal ApplicationsPortal Applications

Real Estate Real Estate Document Document GenerationGeneration

Inventory Inventory ManagementManagement

Mobile Technician Mobile Technician ApplicationApplication

CRM/SFA Apps on CRM/SFA Apps on Mobile DevicesMobile Devices

Agency InspectionsAgency Inspections

Real-time Contract Real-time Contract CreationCreation

Call Centers Call Centers ApplicationsApplications

Bank Teller Bank Teller ApplicationsApplications

Data Analysis (BI)Data Analysis (BI)

Office front-end to Office front-end to CRM SystemCRM System

Win

dow

Win

dow

ssO

ffice

Offi

ce

Line Of Business Smart ClientsLine Of Business Smart Clients

Data in LOB systems are often Data in LOB systems are often exposed on a per data source exposed on a per data source basisbasis

One client per LOB appOne client per LOB app

Users typically need to deal Users typically need to deal with multiple back end with multiple back end systems to complete routine systems to complete routine taskstasksSmart Clients tie together Smart Clients tie together multiple back end systems to multiple back end systems to match users roles and match users roles and activities in a single, activities in a single, responsive interfaceresponsive interfaceUsers are able to be more Users are able to be more productive thereby productive thereby completing tasks more completing tasks more efficientlyefficiently

Line of Line of BusinessBusinessLine of Line of

BusinessBusiness

Call Centers Call Centers ApplicationsApplications

Bank Teller Bank Teller ApplicationsApplications

Data Analysis (BI)Data Analysis (BI)

Office front-end to Office front-end to CRM SystemCRM System

Win

dow

Win

dow

ssO

ffice

Offi

ce

Web Enrichment Smart ClientWeb Enrichment Smart Client

The Web offers a limited user The Web offers a limited user experienceexperience‘‘Forward-Back-Roundtrip’ Forward-Back-Roundtrip’ paradigm time consuming and paradigm time consuming and inconvenientinconvenientAllowing to interact with Web Allowing to interact with Web data offlinedata offlineNeed to be able to view and Need to be able to view and act on heterogeneous data act on heterogeneous data without losing contextwithout losing contextSmart Clients bring data into a Smart Clients bring data into a more effective user interface more effective user interface where they can be more where they can be more easily viewed, added to, and easily viewed, added to, and acted uponacted upon

Web Web EnrichmentEnrichment

Web Web EnrichmentEnrichment

Interactive Web Interactive Web Shopping Shopping

ApplicationApplication

Online/Offline Online/Offline Portal ApplicationsPortal Applications

Real Estate Real Estate Document Document GenerationGeneration

Inventory Inventory ManagementManagement

Win

dow

Win

dow

ssO

ffice

Offi

ce

Mobile Smart ClientMobile Smart Client

Information workers are highly Information workers are highly mobile today; applications are mobile today; applications are notnotUsers require the relevant Users require the relevant information to be available at information to be available at all times to make business all times to make business decisionsdecisionsSmart Clients can intelligently Smart Clients can intelligently synchronize data to the client synchronize data to the client for use offlinefor use offlineOptimize available Optimize available connectivity options and connectivity options and schedulesschedules

MobilityMobilityMobilityMobility

Mobile Technician Mobile Technician ApplicationApplication

CRM/SFA Apps on CRM/SFA Apps on Mobile DevicesMobile Devices

Agency InspectionsAgency Inspections

Real-time Contract Real-time Contract CreationCreation

Win

dow

Win

dow

ssO

ffice

Offi

ce

Smart Client TechnologiesSmart Client Technologies

Smart ClientsSmart Clients

XML & Web ServicesXML & Web ServicesXML & Web ServicesXML & Web Services

Windows Windows FormsForms

ClickOnceClickOnce

Create a custom UI and work Create a custom UI and work flow to match your business flow to match your business processprocessConsolidate data from Consolidate data from multiple back end systems multiple back end systems Create an interact web Create an interact web experience that works offlineexperience that works offlineSimplify deployment and Simplify deployment and managementmanagementBuild applications for Build applications for environments where Office is environments where Office is not availablenot availableSupport mobile devices (e.g. Support mobile devices (e.g. PDA, smart phone)PDA, smart phone)

Easily connect back-end data Easily connect back-end data to familiar front-end to familiar front-end applications applications Utilize existing Office Utilize existing Office features and capabilitiesfeatures and capabilitiesAdd business logic to Office Add business logic to Office documentsdocumentsCreate simple and intuitive Create simple and intuitive formsformsAutomatically pull XML and Automatically pull XML and other data into Excel or Wordother data into Excel or WordGenerate text-intensive Generate text-intensive documents with rich documents with rich formattingformatting

Smart ClientsSmart ClientsSmart ClientsSmart Clients

WindowsWindowsApplicationApplication

DeviceDeviceApplicationApplication

Code BehindCode BehindSmart DocumentSmart Document

ApplicationApplicationAdd-In orAdd-In orExtensionExtension

Smart Client TechnologiesSmart Client Technologies

XML & Web ServicesXML & Web ServicesXML & Web ServicesXML & Web Services

Smart ClientsSmart Clients

Smart Client TechnologiesSmart Client Technologies

Smart ClientsSmart Clients

Windows ApplicationWindows Application• .NET Framework.NET Framework• Windows FormsWindows Forms• ClickOnceClickOnce

Device ApplicationDevice Application• .NET Compact Fx.NET Compact Fx• Windows FormsWindows Forms

Code Behind SmartDocCode Behind SmartDoc• VSTOVSTO• WordWord• ExcelExcel• InfopathInfopath

Application ExtensionApplication Extension• VSTOVSTO• OutlookOutlook

Radically simplified application deployment

ClickOnce deployment, update, rollback

Visually Appealing UINew Data ControlsOffice Look and Feel

Developer productivity

Simplify working with dataFewer lines of codeFew clicks

Windows Forms Smart Clients

.NET Framework distribution

120 million deploymentsPreinstalled on 60% of new machines and growingIncluded on SP2 CD

Windows Mobile Smart ClientsInstant access to data

anywhere, anytimeForm factor and instant-on more appropriate for most field workAccess existing Web ServicesLeverage .NET development skills and code on devices with .NET Compact Framework

Office System Smart ClientsOffice System Smart Clients

Connect live business data to your documents & access them off-lineLeverage existing Office experience of end usersLeverage rich and robust Office functionalityPlatform InvestmentsDevelopment Tools

Visual Studio 2005 Tools for Office

Microsoft Office Information Bridge Framework

Connect live business data to your documents & access them off-lineLeverage existing Office experience of end usersLeverage rich and robust Office functionalityPlatform InvestmentsDevelopment Tools

Visual Studio 2005 Tools for Office

Microsoft Office Information Bridge Framework

Visual Studio 2005 Tools For OfficeVisual Studio 2005 Tools For Office

Strategic tool for developing Office solutions

Currently supports building document-centric solutions for Word and Excel 2003

Office development approachableProvides all the productivity of Visual StudioProvides all the power of the .NET FrameworkLeverages the skills of .NET developers

Secure and easy to deployBased on .NET Code Access SecurityOnline ClickOnce deployment model with Visual Studio 2005 (Beta)

Strategic tool for developing Office solutions

Currently supports building document-centric solutions for Word and Excel 2003

Office development approachableProvides all the productivity of Visual StudioProvides all the power of the .NET FrameworkLeverages the skills of .NET developers

Secure and easy to deployBased on .NET Code Access SecurityOnline ClickOnce deployment model with Visual Studio 2005 (Beta)

• Visual Studio 2005• Windows Forms 2.0 - ClickOnce• Future Windows Mobile• .NET Compact Framework 2.0• .NET Framework 2.0

• VSTO 2003 - Microsoft Office Word 2003 - Microsoft Office Excel 2003• Microsoft Office IBF 1.5 (SP) - Microsoft Word 2003 - Microsoft Excel 2003 - Microsoft Outlook 2003 - Microsoft Office InfoPath 2003 - Microsoft Internet Explorer

VSTO 2005 - Microsoft Office Word 2003 - Microsoft Office Excel 2003 - Microsoft Office InfoPath 2003IBF with LOB Connectors - Out-of-Box Connectivity to LOBs - Tool Enhancements - New Hosts Supported

Technology RoadmapTechnology Roadmap

• Visual Studio .NET 2003• Windows Forms 1.0• PAG - Application Updater Block - Offline Block• .NET Compact Framework 1.0• .NET Framework 1.1

Now Future

SummarySummary

Why Smart Client solutions are importantSmart Client Scenarios

Line of BusinessWeb EnrichmentMobile Field

Reviewed TechnologiesWindows FormsWindows MobileMicrosoft Office System

Visual Studio 2005 Tools for OfficeMicrosoft Information Bridge Framework

Roadmap

Why Smart Client solutions are importantSmart Client Scenarios

Line of BusinessWeb EnrichmentMobile Field

Reviewed TechnologiesWindows FormsWindows MobileMicrosoft Office System

Visual Studio 2005 Tools for OfficeMicrosoft Information Bridge Framework

Roadmap

ResourcesPlaces to learn more about Smart Clients

ResourcesPlaces to learn more about Smart Clients

Smart Clientshttp://msdn.microsoft.com/office/ http://msdn.microsoft.com/smartclient/ http://microsoft.com/net/smartclient/

Sample code, forums, articles, etc.http://www.microsoft.com/resources/practices/default.mspxhttp://www.windowsforms.net http://msdn.microsoft.com/vstudio

Additional smart client technologiesWindows Forms: http://www.windowsforms.netMobile: http://msdn.microsoft.com/mobility/ Architecture: http://msdn.microsoft.com/architecture/ Data Access: http://msdn.microsoft.com/data/

Visual Studio Tools for Office, etc.http://msdn.microsoft.com/office/ http://msdn.microsoft.com/office/understanding/vsto

Smart Clientshttp://msdn.microsoft.com/office/ http://msdn.microsoft.com/smartclient/ http://microsoft.com/net/smartclient/

Sample code, forums, articles, etc.http://www.microsoft.com/resources/practices/default.mspxhttp://www.windowsforms.net http://msdn.microsoft.com/vstudio

Additional smart client technologiesWindows Forms: http://www.windowsforms.netMobile: http://msdn.microsoft.com/mobility/ Architecture: http://msdn.microsoft.com/architecture/ Data Access: http://msdn.microsoft.com/data/

Visual Studio Tools for Office, etc.http://msdn.microsoft.com/office/ http://msdn.microsoft.com/office/understanding/vsto

© 2005 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.