smart classroom training & troubleshooting
DESCRIPTION
Smart Classroom Training & Troubleshooting. Presented by, Amber Kutny, ITTS Media Technician. Welcome. Amber Kutny, Media Technician FAYETTEVILLE STATE UNIVERSITY Office: (910) 672-2123 Mobile: (910) 237-0760 Fax: (910) 672-1916 E-mail:[email protected] Video IP: 152.6.18.194. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/1.jpg)
Smart Classroom Smart Classroom Training & Training & TroubleshootingTroubleshooting
Presented by,
Amber Kutny, ITTS Media Technician
![Page 2: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/2.jpg)
WelcomeWelcome
Amber Kutny, Media TechnicianFAYETTEVILLE STATE UNIVERSITY
Office: (910) 672-2123
Mobile: (910) 237-0760
Fax: (910) 672-1916
E-mail: [email protected]
Video IP: 152.6.18.194
![Page 3: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/3.jpg)
WelcomeWelcome
ITTS Website: http://www.uncfsu.edu/itts/
SMART Classroom Website: http://www.uncfsu.edu/itts/smart_classrooms/
![Page 4: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/4.jpg)
Interact with meInteract with me
What does it mean to be What does it mean to be educated in the 21educated in the 21stst century? century?
What makes education so different now?What makes education so different now?
![Page 5: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/5.jpg)
Interact with meInteract with me
Who is currently using A/V technology in their teaching? What do you use the most?
Comments, positive & negative, regarding the technology?
![Page 6: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/6.jpg)
Contents of SMART Contents of SMART ClassroomsClassrooms SP Control Panel Projector Electronic Screen (or Smart Board) Computer VCR Document Camera Sympodium Monitor (or Smart Board) Audio Amplifier & Speakers
![Page 7: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/7.jpg)
Overview of SetupOverview of SetupProjectorProjector
SympodiumSympodium
VCRVCR
AmplifierAmplifier
DocumentDocumentCameraCamera
ComputerComputerTowerTower
ControlControlPanelPanel
![Page 8: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/8.jpg)
Controlling the System:Controlling the System:SP Control PanelSP Control Panel
All SMART Classrooms have oneAll SMART Classrooms have one
built into the podiumbuilt into the podium
![Page 9: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/9.jpg)
SP ControlsSP Controls
Turn the Turn the PROJECTOR PROJECTOR
““on” or “off”on” or “off”
Volume Volume ControlsControls
VCR VCR ControlsControls
![Page 10: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/10.jpg)
Display OptionsDisplay Options
Select the output you wish to view through the Select the output you wish to view through the projectorprojector
![Page 11: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/11.jpg)
Additional PlugsAdditional Plugs
Control all equipment from one panel 2 additional plugs
S-Video (video camera, microscope) Laptop
Bring your own cables Select “Laptop” (where applicable) Select “Computer” (where applicable)
Scroll Lock Scroll Lock 2 – Secondary Input Scroll Lock Scroll Lock 1 – Primary Input
Set your laptop to project out of the VGA port “Fn” key and “F#”
![Page 12: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/12.jpg)
Additional PlugsAdditional Plugs
Laptop HookupLaptop Hookup S-Video HookupS-Video Hookup
(ex. Microscope, (ex. Microscope, video cameras, etc.)video cameras, etc.)
![Page 13: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/13.jpg)
ComputerComputer
Plays DVDs 2 USB ports on front Audio out & Line in
on front Log in & Log out
ONLY Rebooting is rather
time consuming
![Page 14: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/14.jpg)
VCRVCR
(DVDs play through the Computer)(DVDs play through the Computer)
For your VHS videosFor your VHS videos
![Page 15: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/15.jpg)
VCRVCR
Controlled on SP Control Panel Controls may not work if IR sensor is damaged
Use the controls on the VCR
Volume Controls On SP Control Panel
Audio Amplifier must be On, Speaker A, Volume Up
![Page 16: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/16.jpg)
Document CameraDocument Camera
Displays anything you put on it If LIQUID or ALIVE
put in a container PLEASE
Uses Take notes; project
books / pictures / transparencies; demonstrate skills, etc.
![Page 17: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/17.jpg)
Document CameraDocument Camera
Turn Document Camera “on” Switch is on the
Document Camera Select the Document
Camera input On SP Control Panel Note the image is on
the projector AND on the monitor
![Page 18: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/18.jpg)
Sympodium MonitorSympodium Monitor
Write on majority of applications Exceptions are playing videos
ID 250ID 250 ID 350ID 350
![Page 19: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/19.jpg)
Sympodium MonitorSympodium Monitor
Writing controls located at top of monitor Pointer / Black / Blue / Red / Eraser
![Page 20: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/20.jpg)
Sympodium MonitorSympodium Monitor
Eraser tips Circle section and tap in middle – erases section Change to pointer and tap once to delete ALL
writing
![Page 21: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/21.jpg)
Audio AmplifierAudio Amplifier
MUST Be “on” (Green) Select “Speaker A” (Red) Volume knob turned up
![Page 22: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/22.jpg)
Classroom Classroom TroubleshootingTroubleshooting
![Page 23: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/23.jpg)
Interact with meInteract with me
Most common problems in A/V classrooms? ITTS Help Desk – Here to Help You
Ext. 2085 In-room phone – direct line FootPrints Work Order Ticket
https://helpdesk.uncfsu.edu
Please… remember your manners Many students man the phone lines
![Page 24: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/24.jpg)
FootPrints TicketsFootPrints Tickets
Important information to include Contact Information & preferred method of contact Location of problem
In body AND in subject Specifics of the problem
What doesn’t work? How do you know this?
Visuals / messages / beeps? What did YOU try?
https://helpdesk.uncfsu.edu
![Page 25: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/25.jpg)
FootPrints TicketsFootPrints Tickets
Importance Please state… (and be honest)
Please fix at some point within the semester Please fix at your earliest convenience MUST have fixed ASAP (Emergency)
![Page 26: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/26.jpg)
FootPrints Ticket - FootPrints Ticket - ExampleExample
https://helpdesk.uncfsu.edu
![Page 27: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/27.jpg)
Computer ProblemsComputer Problems
Cannot log onto the domain! Is UNCFSU selected? Is your password correct? Is the Caps Lock on? Is the Num Lock on? Is the internet cable SECURELY plugged into the
wall port? If visible – are there blinking lights where the cable is
connected into your computer?
![Page 28: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/28.jpg)
Computer ProblemsComputer Problems
Cannot access webpage(s)! Were you able to log onto the domain? Can you access any webpage?
Inside domain – www.uncfsu.edu Outside domain – www.google.com, www.yahoo.com
Is a red X over your Comp-to-Comp icon? Can you access your network drives?
Network drives (O:/, P:/ and T:/ )
![Page 29: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/29.jpg)
Computer ProblemsComputer Problems
Projector won’t turn on! Is the SP Control Panel blinking red?
Wait 60 seconds (for cool down) and try again
![Page 30: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/30.jpg)
Computer ProblemsComputer Problems
Projector says “no input” & displays blue! Which input is selected?
Document Camera, VCR, S-Video, and Laptop if NOT ON and selected will display this
If laptop plugged in… Has main computer idled too long and is displaying a
screen saver? Move the mouse
![Page 31: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/31.jpg)
Computer ProblemsComputer Problems
No audio! Is the projector on? Is the SP Control Panel’s audio turned up? Is the computer audio unmuted and turned up? Is the program audio unmuted and turned up? Is the audio amplifier on?
Speaker A selected? Volume knob turned up?
![Page 32: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/32.jpg)
Computer ProblemsComputer Problems
Cannot locate my T:/ Drive! Steps for ALL computers:
My Computer > P:/ > Apps > Scripts > employee-t.bat
![Page 33: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/33.jpg)
Computer ProblemsComputer Problems
![Page 34: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/34.jpg)
Computer ProblemsComputer Problems
![Page 35: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/35.jpg)
Computer ProblemsComputer Problems
![Page 36: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/36.jpg)
Computer ProblemsComputer Problems
![Page 37: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/37.jpg)
Computer ProblemsComputer Problems
![Page 38: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/38.jpg)
Computer ProblemsComputer Problems
![Page 39: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/39.jpg)
Advanced Advanced SMART SMART Software Software SectionSection
![Page 40: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/40.jpg)
SMART Classroom SMART Classroom SoftwareSoftware SMART’s license allows any faculty member, staff
member, or current student to have a copy of the SMART software loaded onto their computer.
![Page 41: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/41.jpg)
Software RequestSoftware Request
Put in a FootPrints Ticket A member of ITTS will come to your office to
install the software
![Page 42: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/42.jpg)
Unique to SMART Unique to SMART ClassroomsClassrooms SMART Control Panel
Where to locate/activate
Double Click Icon
![Page 43: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/43.jpg)
ContentsContents Notebook Recorder Video Player Keyboard Pen Tools Settings BridgeIt Help More
![Page 44: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/44.jpg)
SMART NotebookSMART Notebook
Similar to PowerPoint Can add slides Note take
on the screen
![Page 45: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/45.jpg)
SMART NotebookSMART Notebook
Gallery Essentials for Educators
SEARCH & DISCOVER! Make presentations
In class Before Class
![Page 46: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/46.jpg)
SMART NotebookSMART Notebook
Capture Tool 4 Options
Click & Drag Frame Capture Capture Screen Freehand Capture
NOTE: To capture outside of SMART Software
“Print Scrn” key – Copies screen to clipboard “Alt” with “Print Scrn” – Copies selected window only
![Page 47: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/47.jpg)
SMART NotebookSMART Notebook
Export 4 Options
Web Page Image File (.jpeg) PDF PowerPoint
NOTE: May shift images
![Page 48: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/48.jpg)
SMART RecorderSMART Recorder Can record audio and video of desktop!
Great to accompany online courses! WILL slow down computer
Close unused applications No editing capabilities
Recommend purchasing microphone for verbal instructions
![Page 49: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/49.jpg)
SMART Recorder - SMART Recorder - ExampleExample
Click to play.
![Page 50: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/50.jpg)
SMART Video PlayerSMART Video Player
Can write on video files as they play DOES NOT play DVDs
I still recommend WinDVD or Windows Media Player
![Page 51: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/51.jpg)
Onscreen KeyboardOnscreen Keyboard
Use in classroom when using Sympodium Tethered Pen Not recommended for password typing! Not recommended for long phrases
![Page 52: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/52.jpg)
Pen ToolsPen Tools
Convenient Visual reminder of pen options Access other tools
Change Color Size Transparency Pattern
![Page 53: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/53.jpg)
SettingsSettings
Realign SMART Board Sympodium
Monitor
![Page 54: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/54.jpg)
Bridge-it, Help, and MoreBridge-it, Help, and More
Bridge-it We do not have a license for the full
version Similar to Windows Live Meeting
Help More
Hidden tools Geared towards K-12
![Page 55: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/55.jpg)
Document Camera Capture Document Camera Capture ProgramProgram Capture Document Camera images
as .jpeg image files Different program for each model Slim Promax’s programs
Have some bugs; may not work
![Page 56: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/56.jpg)
Final Final Thoughts…Thoughts…
![Page 57: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/57.jpg)
Keep the Equipment SafeKeep the Equipment Safe
Report suspicious activity IMMEDIATELY to campus police Ext. 1295
Close doors securely behind you Close windows at the end of the day Leave NO unauthorized person alone in a
technology rich classroom
![Page 58: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/58.jpg)
When We All Pitch When We All Pitch InIn
WWEE A ALLLL WWININ!!
![Page 59: Smart Classroom Training & Troubleshooting](https://reader036.vdocuments.us/reader036/viewer/2022062518/5681432e550346895daf9d85/html5/thumbnails/59.jpg)
THANK YOU!THANK YOU!
For additional assistance please email or call me.