© 2017 IBM Corporation1

Antonio Pires Santos

Business Development Executive, Cognitive Solutions, IBM

Smart cities, electric mobility

and open data platforms

© 2017 IBM Corporation2

Antonio Pires Santos

Business Development Executive, Cognitive Solutions, IBM

Smart citizens, Connected Vehicles

and Cognitive platforms

Imagine living in a city where …

… A citizen that visits the park may report a tree in bad

condition through an app, suggest a new playground or

keep up with the park’s events.

… A public agent may reroute the suggestion to the

Strategic Team to assess the viability via web, or channel

the complain to the service providers for them to solve it.

…The Communication Team may notify the citizens

and councilors about the issues’ resolution through the

web.

Picture Inspections services where…

… A public agent may assess the report via web and

notify the terrace’s owner in case of requiring a

rectification.

… A field inspector that needs to verify the

compliance of terrace bars’ regulations may locate

them with an app, evaluate their waste volume,

occupied space… and report any neighbor's complain

or regulation breach.

… The Communication Team may notify the affected

neighbors of the processing via web in case of

complains.

Envision a citizen-centric government where…

… A citizen that wants to open an organic store and café may

initiate the process to get a license via web and learn the

required documentation and assigned Customer Services

Centre.

… A public agent may review the case through a web

and contact the citizen in case of any missing license,

like the registration as a waste carrier, to indicate him

on where and how to apply. Once everything is in

order, he may reroute the case to the Business

Licenses Inspection Team and notify the Business

Development Department.

Optimize the public space management services …

… A public agent monitors in real-time the waste containers

levels and the garbage truck position with which the system

proposes how to optimize the trucks routes according to the

new conditions

… A truck driver receives the new optimized route

and reduces pick-up time and fuel consumption. All

this generates a better management of garbage

collection but also lower traffic and less pollution.

They must address emerging challenges and

align citizens’ concerns with public services

through transparency and government

responsiveness.

Cities are shifting to a new governance paradigm.

Imagine a world

where

personalized public

services are as

easy as talking

to a friend

Video

Today’s World is All About Me…

…on my time, on my terms…

Governments are Struggling to Keep Pace

Service Improvements have been Incremental…

…it’s time for an upgrade

3.01.0

Paper Government eGovernment Digital Government

2.0

Citizen Services 4.0: It’s All About You!

Self-Service PersonalizedInteractive

Need

So

luti

on

Agent-Assisted

Anywhere AnytimeAccess

Anywhere Anytime Answers

Anywhere Anytime

Discussion

Anywhere Anytime

Guidance

Accessibility For All

Imagine a world

where

mobility is as

easy as one click

on your mobile

phone

How we design our future mobility is how our future will look

“We see transportation being used as a tool to improve social outcomes”. There are places where there is a problem that

is not really about transportation, but where transportation can be a solution” Sophie Shulman, acting assistant secretary

for the USDOT Research and Technology Office

Urbanisation

New business models

Technological innovation

National Transport policy objectives

City visions

Expectations of citizens

Technologies for autonomous vehicles…

17

Olli Uber

Otto

Delphi

nuTonomyEasymile

AppleGoogle X Baidu

VolkswagenScania

Mercedes

Mercedes Daimler

Mini-busesPrivate carsTrucks &

Equipment's

Self-driving electric minibuses designed to

streamline shared transportation is a new form of local transport for the last

“mile” or a short trip

The same technology gives different values…

Autonomous or nearly autonomous capacities are being developed for “Long

hauling”. Truck Platooning is when one truck closely

following the other by using smart technology.

Advanced driver assistance systems (ADAS) for safety and

better driving. This is the fastest-growing segment in

automotive electronics and has increased its capability step by

step on the way to offer autonomous vehicle capacity

Autonomous vehicles and national policy objectives

… providing a new mobility solutions for citizen in urban and rural areas

Visions for the fast growing urban areas on MaaS, walkability, bikeability and car-restrictions.

Increase accessibility –better mobility for everyone in rural and urban areas

Increase efficiency – lower operational cost and less time spent commuting

Increased road safety and environment

Visions for fast growing urban areas in the NordicsVISION 2040

▪ «Last mile» mobility

▪ Mass transit systems

▪ Access restrictions for car traffic

▪ Customer focus and Mobility-as-a-Service initiatives

▪ Economic incentives & new tax baseHelsinki's ambitious plan to make carownership pointless in 10 years

Oslo moves to ban cars from city centre within four years to improve the air quality.

Tomorrow’s Mobility is Closer Than You Think

Cross industry insight &

dialogue

Innovation & operation in

reality

Prosperity, competitiveness and

growths

Urban life design, Mobility-as-a-Service with autonomous

vehicles

Existing capabilities are the cornerstone for

progressAdvisory

board

Operation

Incentive tax base

Sharing

Innovation

platform

MaaSservices

© 2017 IBM Corporation24

“By 2019, 40% of all digital transformation initiatives – and 100% of all effective IoT efforts – will be supported by cognitive/AI capabilities”

IDC FutureScape 2017

© 2017 IBM Corporation25

© 2017 IBM Corporation26

Data

© 2017 IBM Corporation27

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Data that’s

coming

Customer records

Transactional systems

Predictive models

Institutional expertise

Operational systems

News

Events

Geospatial

Weather

Social media

Internet of Things

Sensory data

Images

Video

Data outside

the firewall

Data

companies

possess+

28

+

Digital intelligence is competitive advantage

Structured and active Unstructured and dark

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Think of all that has been

accomplished using only

a fraction of the

available data

Unlock the

possibilities.

Only cognitive unlocks the potential in all data

What answers lie in the 88% that is dark?1

By the year 2020, about

1.7 MB of new information will

be created every second, for

every human being on

the planet.2

SOURCES:

1 IBM Research

2 “Big Data: 20 Mind-boggling Facts Everyone Must Read,” Forbes, Sept. 30, 2015

© 2017 IBM Corporation30

Thank you!