smart board v280 interactive white board installation and user's guide

Installation and User’s GuideSMART Board™ V280 Interactive Whiteboard

Trademark NoticeSMART Board, DViT, Bridgit, smarttech and the SMART logo are trademarks of SMART Technologies ULC in the U.S. and/or other countries. Windows and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Kensington is a trademark of the Kensington Computer Products Group (KTG). Phillips is a registered trademark of Phillips Screw Company. Sanford and Expo are registered U.S. trademarks of SANFORD or its Affiliates. All other third-party product and company names may be the trademarks of their respective owners.

Copyright Notice© 2008 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

Portions of the software that ships with this product are copyrighted by Intel Corporation.

Portions of the software that ships with this product are copyrighted by ParaGraph, a business unit of Vadem.

Patent No. US5448263; US6141000; US6320597; US6326954; US6337681; US6540366; US6741267; US6747636; US6803906; US6947032; US6954197; US7151533; US7184030; US7236162; US7289113; CA2058219; EP1297488; ES2279823; ZL0181236.0; and DE60124549. Other patents pending. 12/2008

Product Registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Register online at www.smarttech.com/registration.

Keep the following information available in case you need to contact Technical Support:

Serial Number _____________________________________________

Date of Purchase ___________________________________________

Important Information

Please read this information carefully before setting up and using your SMART Board™ V280 interactive whiteboard.

NOTES:

• If you own a SMART product other than a SMART Board V280 interactive whiteboard, refer to the installation manual that came with your product for relevant warnings and maintenance instructions.

• In this document, the term “interactive whiteboard” refers to the interactive whiteboard and its accessories and options.

Safety Warnings

WARNINGFailure to follow the installation instructions that ship with your interactive whiteboard, or found in this guide, could result in personal injury or damage to your product.

WARNING Refer to the safety warnings and precautions published by the projector manufacturer. Do not stare (or allow children to stare) directly into the projector’s beam of light. Do not touch (or allow children to touch) the projector because it can become extremely hot during normal operation.

WARNINGEnsure that any cables extending across the floor to your SMART product are properly bundled and marked to avoid a trip hazard.

WARNING Two people are required to mount the interactive whiteboard on a wall because it might be too large for one person to safely maneuver alone onto the wall mounting bracket. You and your assistant should stand at either side of the screen, supporting its weight at the bottom corners while balancing the top with your other hand.

WARNING Do not mount your SMART Board V280 interactive whiteboard on an FS670 or FS570 floor stand. These floor stands do not provide the correct locking mechanisms to properly secure your interactive whiteboard. Using these stands could result in personal injury and product damage.

WARNINGBe careful when you move a floor stand-mounted SMART Board interactive whiteboard. Quick stops, excessive force and uneven surfaces might cause the product to overturn.

Important Information i

WARNINGDo not stand (or allow children to stand) on a chair to touch the surface of your SMART product. Instead, re-mount the product at a lower position.

WARNING Do not climb (or allow children to climb) on a wall- or stand-mounted SMART Board interactive whiteboard.

Climbing on the interactive whiteboard or projector boom could result in personal injury or product damage.

CAUTION Do not lean your interactive whiteboard against a wall. The interactive whiteboard’s frame and pen tray brackets aren’t designed to continuously sustain the product’s weight. Make sure that you carefully place it face down on a clean, flat surface instead.

CAUTIONTo ensure a safe installation and to prevent your interactive whiteboard from being accidentally knocked off the wall, make sure that you secure your interactive whiteboard to the wall with the included wall anchors and screws.

CAUTIONAfter you lay your interactive whiteboard on a clean, flat surface, ensure that the USB cable connections are secure.

CAUTIONUse only the screws included with your SMART Board V280 interactive whiteboard. Using other screws might damage your product.

CAUTIONDo not let the top of your interactive whiteboard contact the wall because this can damage the caps covering the interactive whiteboard’s DViT™ (Digital Vision Touch) technology cameras.

CAUTIONDo not use an abrasive cloth or paper towel to clean the camera windows because you might scratch the surface.

ii Important Information

IMPORTANTIf your SMART Board interactive whiteboard requires replacement parts, make sure the service technician uses replacement parts specified by SMART Technologies.

IMPORTANT

Do not use ink on your SMART Board V280 interactive whiteboard’s surface.

IMPORTANT Kensington® locks are not designed to be a solid protection measure because the lock can be torn out. However, potential thieves might be reluctant to try to sell a product with a broken Kensington security slot, which would readily identify it as a stolen item.

IMPORTANTBefore you clean your interactive whiteboard, shut down or disconnect the connected computer.

IMPORTANT Use only the included high speed, USB 2.0 cable that came with your SMART Board interactive whiteboard to connect it to a computer that has a high speed, USB 2.0 compliant port and that bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for CAS/UL 60950. This is for operating safety and to avoid damage to your SMART Board interactive whiteboard.

IMPORTANT Connect a power supply to your SMART Board V280 interactive whiteboard when you use a bus powered hub, such as the SMART Active USB Extension Cable, with your product. The external power supply (when required) must meet the Limited Power Source (LPS) requirements of CSA/UL/IEC/EN 60950-1.

IMPORTANTLaptop computers operating in power save battery mode might not provide sufficient power to run your interactive whiteboard reliably. Connect your laptop computer into an AC receptacle to run your interactive whiteboard.

IMPORTANTConnecting a webcam to your computer might prevent your SMART Board V280 interactive whiteboard from operating reliably.

Important Information iii

Other PrecautionsTo ensure operating safety and to avoid product damage, observe the following precautions.

• Avoid setting up and using your interactive whiteboard in an area with excessive levels of dust, humidity and smoke.

• Avoid exposing your SMART product to extreme heat or cold. SMART Board V280 interactive whiteboards can operate in the temperature range of 41°F to 95°F (5°C to 35°C) with up to 80% humidity (non-condensing). The shipping and storage temperature range is from -40°F to 120°F (-40°C to 50°C), with up to 80% humidity (non-condensing).

iv Important Information

Table of Contents

Important Information i

Safety Warnings .............................................................................................................................iOther Precautions ........................................................................................................................... iv

Introducing Your SMART Board Interactive Whiteboard 1

Features.......................................................................................................................................... 1How Does Your SMART Board Interactive Whiteboard Work?....................................................... 2Minimum Computer Requirements (Windows Operating Systems Only) ....................................... 2

Opening Your Interactive Whiteboard Shipping Box 3

Contents of Your SMART Board Interactive Whiteboard Shipping Box .......................................... 3Standard Replaceable Parts ........................................................................................................... 5Other Accessories........................................................................................................................... 6

Installing Your SMART Board V280 interactive whiteboard 7

Environmental Requirements.......................................................................................................... 8Wall Mounting Your SMART Board V280 interactive whiteboard.................................................... 9Aligning Your Interactive Whiteboard to Your Projector ................................................................ 15Securing Your Interactive Whiteboard with a Kensington Lock..................................................... 16

Connecting Your Interactive Whiteboard to a Computer 17

Connecting the USB Cable ........................................................................................................... 18Installing SMART Board Software................................................................................................. 20Configuring Your Computer Settings............................................................................................. 21Orienting Your Interactive Whiteboard .......................................................................................... 22Working with Your Interactive Whiteboard Pen ............................................................................. 24

Getting Started with SMART Notebook Software 25

Clicking, Writing, Erasing and More with the Floating Tools Toolbar............................................. 26Recording and Playing Videos, Sharing Applications and Enhancing Your Presentations ........... 30Writing and Drawing Directly into Software Applications .............................................................. 31Ending Your SMART Notebook Software Session........................................................................ 31Where to Find More Information ................................................................................................... 31

Maintenance and Troubleshooting 33

Tips for Trouble-Free Performance ............................................................................................... 34Cleaning Your SMART Board V280 Interactive Whiteboard’s Writing Surface ............................ 35General Troubleshooting............................................................................................................... 36Transporting Your Interactive Whiteboard..................................................................................... 40

Appendix A: Specification Drawings 41

Appendix B: Extending Your USB 2.0 Cable 43

Appendix C: Mounting Your Interactive Whiteboard on a Floor Stand 45

Table of Contents v

Regulatory Compliance 51

Waste Electrical and Electronic Equipment Regulations .............................................................. 51Restriction of Certain Hazardous Substances (RoHS) Directives................................................. 51

Customer Support 53

Online Support .............................................................................................................................. 53Training ......................................................................................................................................... 53SMART Technical Support ............................................................................................................ 53General Inquiries........................................................................................................................... 53Warranty........................................................................................................................................ 54Registration ................................................................................................................................... 54

Index 55

vi Table of Contents

Introducing Your SMART Board Interactive Whiteboard

In this ChapterRefer to these topics to learn more about your SMART Board V280 interactive whiteboard.

• Features (this page)

– Feature highlights (this page)

• How does your SMART Board interactive whiteboard work? (page 2)

• Minimum computer requirements (Windows® operating systems only) (page 3)

Your SMART Board V280 product is a wall mounted, pen-only front projection interactive whiteboard. It enables you to do everything you can do at a computer workstation—open and close applications, scroll through files, conference with others, create new documents or edit existing ones, visit websites, play video clips and more—simply by touching the screen with the included pen. When you connect your interactive whiteboard to a computer and a projector, your computer image displays on the screen. You can write over any application in digital ink, and then save these notes to a SMART Notebook file for future reference and distribution.

FeaturesYour SMART Board V280 interactive whiteboard is a durable and reliable product. It features a rugged, hardened writing surface, a damage-resistant pen and SMART’s proprietary DViT (Digital Vision Touch) technology. Your interactive whiteboard is 77" measured diagonally, has a 4:3 aspect ratio and features a 4096 × 4096 touch resolution. A simple, robust pen tray spans the entire width of the product.

Feature Highlights

• DViT (Digital Vision Touch) technology

Two digital cameras located in each corner of the upper valance track the position of the infrared tip of the pen as it moves across the display surface.

• Pens Each interactive whiteboard pen provides an intuitive tip switch interface for power management. These battery-operated pens function equally well for adults and children, and are designed to withstand regular use.

• Durable surface The hard laminate surface is puncture resistant and optimized for projection.

• Kensington® Lock feature This security feature enables you to lock your interactive whiteboard with a security cable to help safeguard it from theft. There are three slot locations.


How Does Your SMART Board Interactive Whiteboard Work?Your SMART Board interactive whiteboard and pen function as input devices for your computer, just like a mouse.

When you connect your SMART Board V280 interactive whiteboard system to a computer running SMART Notebook software:

• The computer runs an application, and then sends the image to the projector.

• The projector casts the image onto the interactive whiteboard.

• The interactive whiteboard acts as the computer’s monitor and its input devices (mouse and keyboard) allow you to control the application by touching the screen with your pen.

When you install SMART Notebook software on your computer, a Floating Tools toolbar floats over your desktop and any open application. By default, SMART Notebook software interprets your pen presses as left mouse clicks. When you select a pen button on the Floating Tools toolbar, SMART Notebook software interacts with the computer's mouse driver to change the pointer into a colored pen, which enables you to write over your desktop or any open application with digital ink. You can configure pen attributes, including changing the transparency, color or width of the ink. You can then save your notes to a SMART Notebook file, or directly into any Ink Aware application. You can also select and customize other tools, such as the width of the eraser tool you use to erase notes.

2 Introducing Your SMART Board Interactive Whiteboard

Minimum Computer Requirements (Windows Operating Systems Only)Your SMART Board V280 interactive whiteboard is a high speed, USB 2.0 bus powered device, with no external power supply. Since USB is the primary connectivity mode, your interactive whiteboard receives power from the computer via the included 16' (5 m) high speed, USB 2.0 cable. Power consumption is less than 2.5 W (500 mA at 5V). There is no power switch on your SMART Board V280 interactive whiteboard. The interactive whiteboard is always running when your computer is turned on.

To successfully power your interactive whiteboard and run SMART Notebook software, your computer requires the following:

• An Intel® Pentium® 3, 1.2 GHz processor or faster (2.0 GHz recommended)

• 512 MB of RAM (1 GB recommended)

• 180 MB of free hard disk space for minimum installation

(840 MB for full installation with Gallery collections)

• High speed, USB 2.0 compliant interface

• Windows XP operating system Service Pack 2 (SP2) or later

• Updated USB Video Class (UVC) driver for Windows XP SP2 (recommended)

See Microsoft® Corporation document 899271

• Internet Explorer® Internet browser 6.0 or later

• Adobe® Flash® Player version 8.0

Disclaimer: User acknowledges and accepts that the processing power of the computer stated above is required when the SMART Board V280 interactive whiteboard is used with a standard projector. The user further acknowledges and accepts that in the event that accessories are added to the computer (including but not limited to the AirLiner™ slate, Senteo™ interactive response system and/or the SMART Document Camera) the User will be required to increase the processing power of the computer substantially. SMART will not be held responsible or liable for any damage caused or loss suffered as a result of insufficient processing power.


http://support.microsoft.com/kb/899271/en-us

4 Introducing Your SMART Board Interactive Whiteboard

Opening Your Interactive Whiteboard Shipping Box

In this ChapterRefer to these topics for information about your SMART Board V280 interactive whiteboard parts and accessories.

• Contents of your SMART Board interactive whiteboard shipping box (page 6)

• Standard replaceable parts (page 8)

– SMART Technologies high speed, USB 2.0 cable (page 8)

– Pens (page 8)

– SMART Board interactive whiteboard wall mounting kit (page 8)

– Replacement pen nibs and tips (page 8)

• Other accessories (page 8)

– Floor stand (page 8)

– USB extender cables (page 8)


Contents of Your SMART Board Interactive Whiteboard Shipping BoxYou will find the following parts in your interactive whiteboard shipping box:

• a SMART Board V280 interactive whiteboard

• an interactive whiteboard valance

• three L-shaped tabs

• a 32" (81.3 cm) wall mount bracket

• eight self-tapping wall anchors

• eight long metal self-tapping screws

• three small thread-forming screws

™

6 Opening Your Interactive Whiteboard Shipping Box

• the SMART Technologies 16' (5 m) high speed, USB 2.0 cable

• two battery-operated pens

• two AAA alkaline batteries

• two software CDs

• four replacement pen nibs

• four replacement pen tips

• a limited warranty document

• a product registration card

• text-less installation instructions

+-


Standard Replaceable PartsIf you need to purchase any of the following items, contact your authorized SMART reseller.

SMART Technologies High Speed, USB 2.0 CableAn included 16' (5 m) high speed, USB 2.0 cable provides power to your SMART Board interactive whiteboard from your Windows computer.

PensTwo LEDs embedded in the tip of each battery-powered pen enable the cameras to track the pen tip as it moves across the screen surface.

SMART Board Interactive Whiteboard Wall Mounting KitA 32" (81.3 cm) wide wall mount bracket comes with five screws and drywall anchors, which enable you to wall mount your SMART Board interactive whiteboard simply and securely.

Replacement Pen Nibs and TipsYour interactive whiteboard comes with four replacement nibs and tips.

NOTE: You can also replace the detachable valance, as well as the USB hub. Additionally, you can replace the interactive whiteboard’s cameras without special tools. Contact your authorized SMART reseller to order these field replacement units.

Other AccessoriesContact your authorized SMART reseller to order any of the following accessory parts.

Floor StandYou can also mount your SMART Board V280 interactive whiteboard on a height-adjustable floor stand. To learn more about the FSV280 floor stand, see Appendix C on page 45.

USB Extender CablesIf you wish to extend the length of the included 16' (5 m) USB cable between your interactive whiteboard and your computer, the SMART Active USB Extension Cable can increase this distance by an extra 16' (5 m) to a maximum of 32' (10 m). See Appendix B on page 43 for more information on extending the length of your USB cable.

IMPORTANT The battery-powered pens included with your SMART Board V280 interactive whiteboard are the only pens that work with this type of interactive whiteboard. Do not substitute other types of SMART Board interactive whiteboard pens for the battery-powered pens, and replace them only with types approved for use with the SMART Board V280 interactive whiteboard. Contact your local reseller to order replacement pens.

8 Opening Your Interactive Whiteboard Shipping Box

http://www2.smarttech.com/st/en-US/Where+to+Buy/




Installing your SMART Board V280 interactive whiteboard

In this ChapterRefer to these topics for information about wall-mounting your SMART Board V280 interactive whiteboard.

• Environmental requirements (page 10)

• Wall mounting your SMART Board V280 interactive whiteboard (page 11)

– Before installing your SMART Board V280 interactive whiteboard (page 11)

– Recommended heights for wall mounting (page 11)

– Tools required to wall mount your SMART Board interactive whiteboard (page 12)

• Aligning your interactive whiteboard to your projector (page 17)

• Securing your interactive whiteboard with a Kensington Lock (page 18)

Installing your SMART Board V280 interactive whiteboard 9

Environmental RequirementsBefore installing your SMART Board V280 interactive whiteboard, review the following environmental requirements.

Environmental Requirement Parameter

Operating Temperature 41°F to 95°F (5°C to 35°C)

Storage Temperature -40°F to 120°F (-40°C to 50°C)

Humidity 5–80% relative humidity, non-condensing

Water and Fluid Resistance• Intended for indoor use.

• Do not pour or spray liquids directly on the electronic components.

Dust

• Moderate dust.

• Designed for pollution degree 1 (P1) as per EN61558-1, which is defined as “No pollution or only dry non-conductive pollution”.

• Refer to page 36 for detailed instructions on cleaning your interactive whiteboard.

Electrostatic Discharge (ESD)

• Designed to withstand electrostatic shock

• EN61000-4-2 severity level 4 for direct and indirect ESD

• No malfunction or damage up to 15kV (both polarities) with a 330 ohm, 150 pF probe (air discharge)

• Unmated connectors meet no malfunction or damage up to 8kV for direct (contact) discharge

Conducted and Radiated Emissions EN55022/CISPR 22, Class B

Flammability Rating

• Electronics and connectors: UL 94-V0

• USB enclosure (hub plastics): UL94-HB

• USB 2.0 cable: UL VW-1/CSA FT4

Quality Assembly

• USB cable: IPC/WHMA-A-620 Class 2 workmanship standards for Requirements & Acceptance for Cable & Wire Harness

• Digital cameras: IPC-A-610 standards for Acceptability of Electronic Assemblies, to Class 2 specifications(Dedicated Service Electronic Parts)

10 Installing your SMART Board V280 interactive whiteboard

Wall Mounting Your SMART Board V280 interactive whiteboard

Before Installing Your SMART Board V280 interactive whiteboardBefore installing your SMART Board V280 interactive whiteboard, choose a location that’s protected from direct sunlight. Bright light sources, such as a window with exposure to direct sunlight, can reduce the contrast of the projected image and might affect the performance of the interactive whiteboard’s infrared technology.

Recommended Heights for Wall MountingYou should consider the general height of your user community when you choose a location for your wall mounted interactive whiteboard. If the interactive whiteboard is too low, it might force some people to bend over uncomfortably. If it’s too high, other people might need to reach up too far. Also remember to leave enough room on either side of the interactive whiteboard for you to stand beside it.

For adults of average height, mount the interactive whiteboard’s wall mounting bracket 78 5/8" (2 m) above the floor. The distance to the top of the interactive whiteboard will be 84" (213.4 cm).

For children, shorter adults and adults in wheelchairs, mount the interactive whiteboard’s wall mounting bracket 60 3/4" (154.3 cm) above the floor. The distance to the top of the interactive whiteboard will be 66" (167.7 cm).

NOTES

• Consider where you installed, or plan to install or position, your projector when you choose a location for wall mounting your SMART Board V280 interactive whiteboard. Position the projector at the correct height and distance from the interactive whiteboard to make sure that the projected image aligns with the screen.

• When you mount your interactive whiteboard lower on the wall, keep it high enough that furniture or other objects won’t obstruct the projected image.

• You can also mount your SMART Board V280 interactive whiteboard on a floor stand. To learn how to do this, see Appendix C on page 45.

WARNING • Two people are required to safely mount your SMART Board V280 interactive whiteboard on a wall or a floor stand because it might be too large for one person to safely maneuver alone. You and your assistant should stand at either side of the screen, supporting its weight at the bottom corners while balancing the top with your other hand. Failure to follow these instructions might result in product damage and personal injury.

• Do not mount your SMART Board V280 interactive whiteboard on an FS570 or FS670 floor stand. These other floor stands do not provide the correct locking mechanisms to properly secure your interactive whiteboard. Using these stands could result in personal injury and product damage.


Tools Required to Wall Mount Your SMART Board Interactive WhiteboardTo wall mount your SMART Board interactive whiteboard you’ll also need the following tools,which aren’t included:

• a Phillips® No. 2 screwdriver

NOTE: All screws must be tightened by hand.

• a ruler or tape measure

• a carpenter’s level

• a pencil or other marking device

Mounting your SMART Board V280 Interactive WhiteboardFollow this procedure to mount your SMART Board V280 interactive whiteboard on a framed wall surfaced with gypsum or drywall. Some notes are provided for concrete wall installations.

1. Place the interactive whiteboard face down on a clean, flat surface. Ensure that the two USB cables extending from each camera to the USB hub are securely connected, as illustrated.

CAUTION • Do not lean your interactive whiteboard against a wall. The interactive whiteboard’s frame and pen tray brackets aren’t designed to continuously sustain the product’s weight. Make sure that you carefully place it face down on a clean, flat surface instead.

• After you lay your interactive whiteboard on a clean, flat surface, ensure that the USB cable connections are secure.

• Use only the screws included with your SMART Board V280 interactive whiteboard. Using other screws might damage your product.

To mount your SMART Board V280 interactive whiteboard

#2


2. Using a pencil, a carpenter’s level and a measuring tape or ruler, draw a horizontal line on the wall, centered on the mid-point of the interactive whiteboard’s future position. If your projector is already mounted on the ceiling, this is roughly the center of your projected image. NOTE: The illustration to the right shows a common height for adult users of SMART Board V280 interactive whiteboards. Refer to page 11 for the recommended mounting height for other users.

3. Using the mounting bracket as a template, mark the location of the five mounting holes on the wall.

4. Use the Phillips No. 2 screwdriver to secure self-tapping wall anchors at each mark. Don’t use a hammer to tap these anchors into the wall. If you find it impossible to screw an anchor flush to the wall, you might have encountered a stud. If this is the case, you don’t need to use an anchor in this location. The stud will provide adequate support for the screw that secures the bracket to the wall.

NOTE: For a concrete wall, drill holes at the marks, and insert concrete anchors (not included) into the holes.

5. Using the screwdriver, secure the wall mount bracket to the self-tapping wall anchors with five of the long metal self-tapping screws.

6. With the help of another person, hang the interactive whiteboard on the center of its wall mount bracket.

(200 cm)

5×

5.

×26.


7. With the help of another person, gently pull the bottom of your wall mounted SMART Board interactive whiteboard no more than six inches (15 cm) away from the wall, and then perform the following steps.

8. Working under your interactive whiteboard’s pen tray from the back, slide an L-shaped tab into the slot in each of the three brackets.

9. Let your interactive whiteboard hang flat against the wall again, and then push each tab back until it contacts the wall.

NOTE: Each of these tabs has an adjustment range of 1/2" (1.5 cm) to accommodate uneven wall surfaces.

10. Using the screwdriver, secure each of the three tabs to its corresponding bracket with one of the included small thread-forming screws, as illustrated.

NOTE: If your projector is in a fixed location, you might want to align your interactive whiteboard to the projector image. See Aligning Your Interactive Whiteboard with your Projector on page 17 before proceeding to the next step.

CAUTIONDo not let the top of your interactive whiteboard contact the wall because you can damage the caps covering the interactive whiteboard’s DViT cameras.


11. Using each tab as a template, mark the location of the three holes on the wall.

12. Slide your interactive whiteboard 2" (5 cm) sideways to the left along the wall mount bracket.

13. Use the screwdriver to secure a self-tapping wall anchor at each mark.

NOTE: For a concrete wall, drill holes at the marks, and then insert concrete anchors into the holes.

14. Slide your interactive whiteboard 2" (5 cm) back to the right along the wall mount bracket.

15. Using the screwdriver, secure a long metal self-tapping screw through each of the three tabs and into the wall anchors beneath.

NOTE: If you want to lock your interactive whiteboard with a security cable, see Securing Your Interactive Whiteboard with a Kensington Lock on page 18.

CAUTION To ensure a secure, safe wall installation and to prevent your interactive whiteboard from being accidentally knocked off the wall, make sure that you secure your interactive whiteboard to the wall with the included wall anchors and screws.

3×

_ _ _ _

3×

2" (5 cm)

12.

13.

2" (5 cm)

3×

14.

15.


1. Hook the valance over the clips (at the top of the interactive whiteboard) until the valance snaps into place.NOTE: If you try to lift your interactive whiteboard by the valance, the valance will detach from your product.

2. Pull back the battery cover of each pen to open the battery compartment, and then insert an AAA battery, as illustrated.

3. Press the tip switch on the nib of each pen with your finger to check that the pen is working properly. The LED light beside each battery compartment should illuminate green.

NOTE: A green LED light indicates that the pen is operating properly. A red LED light indicates that less than one hour of battery operating time remains.

4. If the pen’s LED light doesn’t illuminate when you press the tip switch on the nib, see Troubleshooting Tips on page 38.

5. Place the pens in the pen tray slots.

To complete the installation

ww w.smarttech.com


Aligning Your Interactive Whiteboard with Your ProjectorIf your projector is in a fixed location, align your interactive whiteboard with the projected image before you secure the L-shaped bracket tabs, as shown in the instructions starting with step 8 on page 14.

1. If your SMART Board V280 interactive whiteboard is fully installed, use a Phillips No. 2 screwdriver to remove both sets of screws from the L-shaped tabs, remove the tabs, and then set the screws and tabs aside.

The bottom of the interactive whiteboard is free from the wall.

NOTE: Don’t lift the interactive whiteboard off of its wall mount bracket.

2. Install or position your projector on a projector platform or stand if necessary, and then turn it on and point the lens of the projector at the center of the screen.

3. Make fine adjustments to the image size, level and focus according to the manufacturer’s instructions. For help, see Adjusting the Projected Image on page 37.

4. Slide the interactive whiteboard sideways on its bracket to align it with the projected image.

5. Repeat steps 2 and 3 until the interactive whiteboard is properly aligned.

A correctly aligned image fits squarely on the interactive whiteboard’s screen. Each side of the projected image should extend almost to the edge of the display surface.

6. Secure the tabs to the pen tray brackets and the wall. See the instructions starting with step 7 on page 14.

To prepare the interactive whiteboard and align it to the projector


Securing Your Interactive Whiteboard with a Kensington LockYou can secure your interactive whiteboard by attaching a security cable, such as a Kensington cable and lock device (not included), between your interactive whiteboard and an immovable object, such as a piece of heavy furniture.

In each of the three brackets under your interactive whiteboard’s pen tray, you’ll find a security slot that accommodates a security cable, such as a Kensington lock.

Loop the cable around a heavy or immovable object to secure it, and then thread the lock end of the cable through the loop end of the cable. Insert the prong-end of the Kensington lock into the security slot, following the instructions that came with your cable.

NOTE: You might not be able to access the security slots in the outside brackets from the side that is closest to the outside edge of the interactive whiteboard.

IMPORTANT Kensington locks aren't designed to be a solid protection measure because the lock can be torn out. However, potential thieves might be reluctant to try to sell a product with a broken Kensington security slot, which would readily identify it as a stolen item.

To secure the interactive whiteboard

Security Slot Locations

(Viewed from Rear)


Connecting Your Interactive Whiteboard to a Computer

In this ChapterRefer to these topics for information about connecting your SMART Board V280 interactive whiteboard to a computer.

• Connecting the USB cable (page 20)

• Installing SMART Notebook software (page 21)

• Configuring your computer settings (page 21)

– Recommended settings (page 21)

– Matching your computer’s resolution to the projector resolution (page 22)

• Orienting your interactive whiteboard (page 22)

• Working with your interactive whiteboard pen (page 24)

– Replacing your pen batteries (page 24)

Your SMART Board V280 interactive whiteboard’s high speed, USB 2.0 interface enables you to connect your interactive whiteboard to your computer. Because the included USB 2.0 cable provides both a digital signal and power from your computer to your interactive whiteboard, you don’t require an additional power supply.

IMPORTANT • For operating safety and to avoid damage to your SMART Board interactive whiteboard, you must connect the USB connector of the interactive whiteboard only to a computer that has a high speed, USB 2.0 compliant receptacle and bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950.

• Use only the included high speed, USB 2.0 cable to connect your SMART Board V280 interactive whiteboard to your computer.


Connecting the USB CableYour SMART Board V280 interactive whiteboard has a high-power USB 2.0 high speed peripheral interface that runs at speeds of up to 480 Mbps. The unit works with USB 2.0 compliant interfaces only.

The interactive whiteboard’s main USB connection is a captive flying lead cable. The connector is a USB Type-B receptacle. The captive cable provides convenient access to the USB receptacle without you having to remove the interactive whiteboard from the wall.

1. Connect one end of the included 16' (5 m) USB cable to the captive connector hanging from the lower-right corner of your interactive whiteboard.

NOTE: Use only the included high speed, USB 2.0 cable to connect your SMART Board V280 interactive whiteboard to your computer.

2. Connect the other end to a high speed, USB 2.0 receptacle on your computer.

NOTES

– USB receptacles on the front of your computer might not provide enough power for your interactive whiteboard.

– You need to use a powered, high speed USB 2.0 extender cable if the total USB cable length will exceed 16' (5 m). See Appendix B on page 43 for more information.

3. To start your SMART Board V280 interactive whiteboard, press the power button on your computer.

To connect using the included USB cable

IMPORTANT • Laptop computers operating in battery mode might not provide sufficient power to run your interactive whiteboard reliably. Plug your laptop computer into an AC receptacle to run the interactive whiteboard.

• Your SMART Board V280 interactive whiteboard does not support webcams connected to your computer. Either your interactive whiteboard or the webcam will not function reliably.

Captive USB Cable

20 Connecting Your Interactive Whiteboard to a Computer

Installing SMART Notebook SoftwareAfter you install SMART Notebook software on your computer, your SMART Board V280 interactive whiteboard is sensitive to the touch of a V280 interactive whiteboard pen on the display surface. SMART Notebook software includes the tools you need to control computer applications with this pen, and write over them in digital ink.

NOTE: You can use the software CDs included with your SMART product to install SMART Notebook software on any computer that meets certain minimum operating specifications.

1. Turn the computer and the projector on, and then close all open applications on the computer.

2. Insert the SMART Notebook software CD in your computer’s CD drive to launch the software installation screen, and then follow the on-screen instructions.

NOTE: If you already have SMART Notebook software installed on your computer, use this opportunity to upgrade the software to ensure compatibility. Download SMART Notebook software upgrades from http://www2.smarttech.com/nb10productkey/.

3. If SMART Board tools don’t open automatically, select Start > All Programs > SMART Technologies > SMART Board Drivers > SMART Board Tools, or double-click the SMART Board Tools icon on your desktop.

The SMART Board icon appears in the notification area and the interactive whiteboard is successfully communicating with SMART Notebook software.

NOTE: Your SMART Board V280 interactive whiteboard will have default orientation data from the manufacturing process. After you install SMART Notebook software, it’s recommended that you perform a brief orientation procedure, as described on page 22.

Configuring Your Computer SettingsFor optimal configuration, use the following recommended settings for the computer connected to your SMART Board V280 interactive whiteboard.

Recommended SettingsConfigure your computer’s power management settings to turn off the monitor after one hour of inactivity and to put the hard disks into standby mode after two hours. This extended period prevents the computer from shutting down unexpectedly (for example, during presentations or meetings that have gaps in computer activity).

Your computer will stop sending an RGB video signal to your projector after a period of idle time, which also triggers the projector to go into standby mode. Similarly, you can put your projector in standby mode by following the manufacturer’s instructions included with your projector.

To change the settings in the Windows operating system, double-click the Power Options icon in Control Panel, and then adjust the energy saving features and power management properties in the Power Schemes tab. For more information on changing these power management settings, see the instructions included with your operating system.

IMPORTANT

Do not use ink on your SMART Board V280 interactive whiteboard’s surface.

To install SMART Notebook software


http://www2.smarttech.com/nb10productkey/



Matching Your Computer’s Resolution to the Projector’s ResolutionYou should ensure that the resolution settings for your projector and computer match. Set the projector to its optimal image resolution by following the instructions included with your projector. Then set your computer’s resolution to match. You can change your computer’s screen resolution in the Windows Control Panel. If you need further help changing your computer’s resolution, see the instructions included with your operating system.

If your computer’s resolution doesn’t match the projector’s resolution, the image output won’t properly fill the interactive screen, even when you adjust it, and it might shimmer or distort.

You might need to adjust your computer’s refresh rate to obtain the best results. Set the computer to an initial refresh rate of 60 Hz, and then adjust this rate up or down until you’ve determined the ideal refresh rate. For more information on changing your computer’s refresh rate, see the instructions included with your operating system.

Orienting Your Interactive WhiteboardAfter you install SMART Notebook software on your computer, you should orient your SMART Notebook V280 interactive whiteboard. Orienting your SMART Board interactive whiteboard ensures the greatest possible level of writing and touch accuracy. Orient your interactive whiteboard whenever the mouse pointer isn’t properly aligned with your pen when you touch the screen.

When you orient your interactive whiteboard, it uses a temporary operating setting to capture the orientation reference points optimally. When you orient your interactive whiteboard, ensure that it is away from ambient lighting caused by sunlight or incandescent pot lights. Fluorescent lighting has no effect on your SMART Board V280 interactive whiteboard’s orientation. The interactive whiteboard resets to a normal operating setting when you complete the orientation cycle.

You can perform a 6- or 15-point orientation, depending on the Alignment/ Precision setting you specified in your SMART Board Settings in the SMART Notebook control panel. To learn how to access the SMART Notebook control panel, refer to Launching Your Most Frequently Used SMART Board Software Features or Applications, on page 31.

Before you orient your interactive whiteboard, ensure that your projector, computer and SMART Notebook are running. To orient the unit, you must follow on-screen instructions for touching specific points on the interactive whiteboard’s screen. This procedure can be six or fifteen touches, depending on your Orientation/Alignment precision setting.

NOTE: For instructions on changing your interactive whiteboards’ orientation precision setting, see To set the orientation precision page 24.

1. Click the SMART Board icon once in the notification area at the bottom right of your screen.

2. Select Orient.

The orientation screen appears.

To orient your SMART Board V280 interactive whiteboard


3. When the target appears, touch the center of the target with one of the included pens, and then hold the pen there until the target moves to the next point. Try not to flick your pen when you lift it from the screen, and make sure the direction of the lift is at a right angle to the screen.

NOTES

– When you press the nib of your pen against the interactive whiteboard screen, the LED light on your pen illuminates.

– You might need to close your window shades before you orient your SMART Board V280 interactive whiteboard. Direct sunlight can interfere with your interactive whiteboard from orientation.

4. Repeat step 3 until the procedure is complete.

NOTE: If you're not satisfied with the precision of a particular point, press the left arrow key on your computer’s keyboard, and then repeat step 3 for that point.

Full Orientation Screen

Good Orientation PointPen touches the center of the target.

Poor Orientation Point


1. Select the SMART Board icon once in the notification area at the bottom right of your screen.

2. Select Control Panel.

3. Select the SMART Hardware Settings button.

4. Select Orientation/Alignment Settings from the drop-down list.

5. Select the desired setting, and then press OK.

6. Perform an orientation procedure so that the precision change takes effect.

Using Your Interactive Whiteboard PenYour SMART Board V280 interactive whiteboard includes two battery-powered pens. SMART Notebook software must be running on your computer before you can use these pens. Move the mouse or touch any key on your keyboard to bring your computer out of standby mode.

When you touch the interactive whiteboard’s writing surface with your pen, digital cameras located in the upper corners of the frame detect and register the horizontal and vertical (or x,y) coordinates of your pen’s tip on the display surface. Captured images are then sent to the supporting computer’s mouse driver, which interprets these coordinates and moves the pointer to the corresponding point on the projected image.

When you begin to write with your pen, the green LED light in front of the battery compartment illuminates. For best results, hold your pen at a right angle to the writing surface so that your palm doesn’t block the view of the cameras. Your writing might be erratic if you hold your pen at an angle. As you write, lift your pen off the interactive whiteboard surface so that you don't create extra lines between the strokes.

You might find it easier to see the digital ink on your SMART Board interactive whiteboard’s screen if you turn off some or all of the lights in the room, or close the blinds. Direct sunlight might also affect the performance of your interactive whiteboard. As you write, stand to the side of your interactive whiteboard so that your shadow doesn’t block your audience’s view of the screen.

Replacing Your Pen BatteriesMake sure that you regularly install a fresh battery in each pen. Rechargeable batteries are acceptable. When less than one hour of battery life remains, the pen’s LED light turns red. With normal use, expect each battery to last seven weeks or less. Your SMART Board V280 interactive whiteboard includes two new batteries.

To set the orientation precision




Getting Started with SMART Notebook Software

In this ChapterRefer to these topics for information about getting started with SMART Notebook software.

• Clicking, writing, erasing and more with the Floating Tools toolbar (page 26)

– Clicking (Mouse Mode) (page 26)

– Writing (page 27)

– Erasing (page 27)

– Using the on-screen keyboard to type (page 27)

– Rotating the floating tools toolbar (page 28)

– Customizing the floating tools toolbar (page 28)

• Capturing your notes and creating presentations with SMART Notebook software (page 29)

– Capturing your notes and drawings (page 29)

– Creating, managing and presenting SMART Notebook files (page 30)

– Side tabs (page 30)

– Maximizing the screen’s viewing area (page 30)

– Converting your handwriting to text (page 31)

• Recording and playing videos, sharing applications and enhancing your presentations (page 31)

– Recorder (page 31)

– Video player (page 31)

– Instant conferencing using Bridgit™ software (page 31)

– Other SMART Tools (page 31)

• Launching your most frequently used SMART Notebook software features or applications (page 31)

• Writing and drawing directly into software applications (page 32)

• Ending your SMART Notebook software session (page 32)

• Where to find more information (page 32)

After you install SMART Notebook software on the computer connected to your SMART Board V280 interactive whiteboard, you can write on your desktop image or any open application with digital ink. You can also capture and save these notes to a SMART Notebook software file, or directly into any Ink Aware application. SMART Notebook software includes SMART Board tools and a wide range of digital content.


Clicking, Writing, Erasing and More with the Floating Tools ToolbarWhen you’re working on your interactive whiteboard, the Floating Tools toolbar floats over your desktop and any open application. Use the buttons on this customizable toolbar to click, write and erase digital ink and open SMART Notebook software on your SMART product.

NOTES

– You can move the Floating Tools toolbar lower down on your screen so that younger students can reach it.

– You can’t rotate the Floating Tools toolbar horizontally.

Clicking (Mouse Mode)When you first install SMART Notebook software, it defaults to Left-Click (or Mouse) mode, which is represented by the Left Click button on the Floating Tools toolbar. When you select this button with your pen, SMART Notebook software interprets your presses on the interactive whiteboard screen as mouse clicks and movements.

Press or double-press application icons on the interactive whiteboard screen to select and open files.

Press the Right-Click button on the toolbar to make your next press on the interactive whiteboard screen a right-click.

Left-Click

Eraser

Right-Click

More... (Customize the toolbar)

SMART Notebook Software

Highlighter

Pen

Shape

Line

Undo

SMART Keyboard

Expand/Collapse the Floating Tools Toolbar

Move the Floating Tools Toolbar

26 Getting Started with SMART Notebook Software

WritingWhen select you select the Pen or Eraser button on the Floating Tools toolbar, SMART Notebook software interacts with your computer's mouse driver to change the pointer into a colored pen or eraser, which enables you to write or erase digital ink from the computer’s display.

Press the Pen button, and then write on the screen with your battery-powered pen to begin writing in digital ink.

When you begin writing, a border appears around your desktop. The border indicates that you can write on the desktop as you would write on a transparent sheet. To return to click (mouse) mode and erase any notes or drawings, press the Left Click button on the Floating Tools toolbar, and then touch the interactive whiteboard with your pen. To restore your notes or drawings, press the Click here to restore writing icon in the lower right corner of the screen.

ErasingTo erase, press the Eraser button and move your pen over the marks you want to erase. If you draw a circle around your notes with the Eraser tool selected and then press the screen once, the notes inside the circle disappear.

To change the eraser area size select Draw > Eraser, and then select your preferred size of eraser.

Using the On-screen Keyboard to TypeTo open an on-screen keyboard, press the SMART Keyboard button. With this keyboard, you can add text to an application or dialog box without leaving the interactive whiteboard to use your computer keyboard.


To select a keyboard style, press the Keyboard arrow. The default style is the Classic keyboard, which looks like a regular computer keyboard. To open the Preview Pane so that you can type an entire word or sentence before sending any information to an application, press the Arrow button in the upper-right corner. When you have finished typing, press Send.

Customizing the Floating Tools ToolbarTo choose from a variety of toolbar buttons, press the Customize button on the Floating Tools toolbar and select Customize Floating Tools. You can add or remove as many buttons as you like to fully customize Floating Tools with the buttons you need. To return to the default tool sets, press Restore Default Toolbar. The additional buttons are:

Shape Pen

Creative Pen

Magic Pen

Welcome Center

Instant Conferencing

Freehand Capture

Print Screen

Pointer

Recorder

Screen Capture Toolbar

Calculator

Screen Shade

Magnifier

Spotlight

Area Capture

Full Screen Capture


Capturing Your Notes and Creating Presentations with SMART Notebook SoftwareYou can create presentations using colorful clip art, Adobe Flash Player compatible objects, graphics or text using SMART Notebook software.

Capturing Your Notes and DrawingsTo display several options for capturing your notes and drawings to SMART Notebook software, press the Screen Capture Toolbar in Floating Tools. To specify that you want the screen capture to appear on a new SMART Notebook page, select Capture to new page.

1. Press the Area Capture button.

The Area Capture tool appears.

2. Press on any corner of the area that you want to capture, and then drag the selection box with your pen until it surrounds the entire area.

3. Lift your pen from the screen to release your press.

The Area Capture tool captures your selection as a graphic, and then sends this graphic to SMART Notebook software. If SMART Notebook software isn’t open, it automatically opens when you capture a portion of your screen.

4. Select File > Save to save your file.

To capture a region of your desktop

Area Capture (rectangle)

Window Capture Full Screen Capture

Freehand Capture


Creating, Managing and Presenting SMART Notebook FilesIf SMART Notebook software isn’t already started, press the Notebook Software button on the Floating Tools toolbar to open it. SMART Notebook software enables you to create a variety of notes, and import graphics, text, clip art and entire files from any other application into a SMART Notebook file.

The SMART Notebook software toolbar gives you access to all the buttons you need to help you work with your SMART Notebook files.

Side Tabs• Page Sorter—View a thumbnail image of each page in your SMART Notebook file.

• Gallery—Add custom pages, clip art, animations and video from the Gallery collections to your file.

• Attachments—Add hyperlinks or attachments from other software applications to your file.

• Properties—Add fill effects, color and page recording to your file.

Maximizing the Screen’s Viewing AreaTo maximize the screen’s viewing area, press the Full Screen button in SMART Notebook software. The menus, tabs and title bar disappear. Use the Full Screen toolbar to move through your presentation, access menu options and return to Normal view.

Add a new page

Undo the last action

Open a SMART Notebook file

Paste content into your file

Redo the last action

Save your file

Delete the selected object

Open the Screen Capture toolbar

Show/hide the Screen Shade

Present in full screen mode Select an object’s

line properties

Go to the previous page

Go to the next page

Open a table

Select a pen or highlighter

Create a shape

Erase an object

Draw a line

Add text

Select an object’s line and fill color

Select a creative pen

Move the toolbar to the bottom of the screen

Screen Capture

Open the Document Camera

Select tool

Draw a recognized shape

Select the magic pen tool

Indicates which SMARTNotebook page you’re

currently viewing

Move forward or backwardthrough your SMART

Notebook pagesAccess tools such as the Pen, Eraser, Highlighter, Screen Shade and New Page

Return to Normal view

Access tools, including the Blank Page, Undo, Select and Magic Pen Tool


Converting Your Handwriting to TextTo write with your pen in SMART Notebook software, select the Pen button. To convert a handwritten word to text, press the Left-Click button, select your word and then choose its correct spelling from the word object’s drop-down menu in the upper right-hand corner.

NOTE: This menu also offers you other options to modify objects, including locking, grouping, flipping or cloning them.

Recording and Playing Videos, Sharing Applications and Enhancing Your PresentationsTo access tools to record and play videos, share voice, video and data over the Internet, and enhance your interactive whiteboard presentations, press the SMART Board icon in the notification area at the bottom right of your screen.

RecorderMake a video file of everything you do on the interactive whiteboard with SMART Recorder. Connect a microphone to record a narration of your actions. Play the recording on any computer with SMART Video Player or Windows Media® Player.

Video PlayerWrite or draw over a frame of video and capture your notes to SMART Notebook software with SMART Video Player. Use the application to play video files stored on your computer or to view content from a camera, VCR, CD or DVD. SMART Video Player is compatible with most video and document cameras.

Instant Conferencing Using Bridgit SoftwareShare applications and information on your desktop with anyone, anywhere in the world with Bridgit conferencing software. Send a simple e-mail invitation to meeting participants and easily share control of the desktop with them.

Other SMART Tools• Screen Shade: Gradually reveal information to your audience or class with the Screen

Shade tool.

• Spotlight: Help focus your audience’s attention on a specific part of your screen with the Spotlight tool.

• Magnifier: Use the Magnifier tool to select and magnify an area of the interactive whiteboard screen, for example a spreadsheet cell or an Internet address, so that even people in the back of a room can see what you’re doing.


Writing and Drawing Directly into Software ApplicationsWhen third-party software is Ink Aware, you can write and draw directly into an active software file and your notes will be visible the next time you open the file.

Ink Aware software applications include:

Ending Your SMART Notebook Software SessionAt the end of a session, log off from your computer (for security purposes). You might also choose to shut down your computer at the end of the day or when the interactive whiteboard isn’t in use. See Configuring Your Computer Settings on page 21 for more power management options.

Where to Find More InformationThe Help Center provides links to a wide range of information, including procedures, concepts, tool descriptions, help with applications, troubleshooting hints, and more.

Access the Help Center from the SMART Board icon in the notification area at the bottom right of your screen, or press the Help tab on the Welcome Center window.

You can also check www.smarttech.com for more resources. In the Support section of this website, you’ll find up-to-date, product-specific information, including setup instructions and specifications. This website’s Training Center also has learning resources, free hands-on lessons and information on how to get more training.

Microsoft Office Microsoft Word, Excel® and PowerPoint® software

Graphic Applications CorelDRAW®, Microsoft Imaging, Corel® Grafigo™ 2, and Microsoft Paint software

Presentation Applications PowerPoint, Corel Presentations™, Microsoft Office Live Meeting, and Microsoft NetMeeting® 3

Other ApplicationsAutoCAD®, VoloView Express™, AutoVue™ Professional, Microsoft Windows Journal, Microsoft Office OneNote®, Microsoft Visio®, Adobe Acrobat® Professional 6.0


http://smarttech.com/

Maintenance and Troubleshooting

In this ChapterRefer to these topics for information about maintaining and troubleshooting your SMART Board V280 interactive whiteboard.

• Tips for trouble-free performance (page 34)

– Preventing damage to your interactive whiteboard (page 35)

• Cleaning your SMART Board V280 interactive whiteboard (page 36)

• General troubleshooting (page 37)

– Adjusting the projected image (page 37)

– Resetting your interactive whiteboard (page 37)

– Troubleshooting tips (page 38)

– Contacting SMART Technical Support (page 40)

• Transporting your interactive whiteboard (page 40)


Tips for Trouble-Free Performance• Ensure that your SMART Board interactive whiteboard is connected to a high speed,

USB 2.0 computer interface that’s recognized by the operating system and isn’t being used by another application.

• Make sure that you regularly install a fresh battery in your pen.

• Replace the pen tip (cone) and nib when they wear out. If a pen nib is worn down too far, you might not be able to activate the pen’s tip switch. With normal use, expect each tip and nib to last approximately 25 weeks. Use needle-nose pliers to pull the tip and nib out of your pen, and then insert new ones. Your interactive whiteboard includes four replacement pen tips and nibs.


WARNING Safety Tips for Teachers• Tell students not to look directly at the light beam from the projector. Instead,

encourage them to keep their back to the projector when working at the interactive whiteboard. Before students turn to face the class, they should step sideways, out of the projector’s beam.

• Make sure you do not look directly into the light beam from the projector. Keep your back to the class when you write over a projected image. Step to the side of the interactive whiteboard before you turn to face the class.

• Tell your students not to touch the projector because it can become extremely hot during normal operation.

• Do not use a chair to increase a student’s reach. If your students can not reach the top of a wall-mounted interactive whiteboard, remount it at a lower position.

New Pen Tip and Nib Worn Pen Tip and Nib

Nib

Tip (Cone)

34 Maintenance and Troubleshooting


Preventing Damage to Your SMART Board V280 Interactive Whiteboard’s Writing SurfaceYour SMART Board interactive whiteboard is durable. However, take care to prevent damaging the interactive screen and other parts of the product.

• Do not touch the screen with sharp or pointed objects.

• Do not leave adhesive tape on the writing surface for extended periods of time.

• Do not use harsh chemicals or abrasive cleaners on your interactive whiteboard.

• Avoid setting up and using your interactive whiteboard in an area with excessive levels of dust, humidity or smoke.


Cleaning Your SMART Board V280 Interactive Whiteboard’s Writing Surface

With proper care, your SMART Board interactive whiteboard will provide years of trouble-free service. Follow these tips to keep your interactive whiteboard clean.

• To clean dust, dirt and finger grease, wipe the writing surface with a damp cloth or sponge. Use mild soap, if required.

• If ink is used accidentally on the interactive whiteboard, remove the ink as soon as possible. Ink becomes more difficult to remove the longer it stays on the display surface.

• Spray ink stains with Sanford Expo® Whiteboard Cleaner (not low-odor whiteboard cleaner), and then rub the surface clean with paper towels.

• If ink remains on your interactive whiteboard for a long period of time, you might need to scrub the ink with Sanford Expo Whiteboard Cleaner for as long as five minutes. Although a faint residue might remain, it isn’t usually visible when the projector is on.

• Remove persistent stains by gently rubbing a paste of baking soda and water on the screen surface.

• The digital cameras located in each screen corner under the valance are protected from dust and dirt by protective windows. You only need to clean the camera windows if your interactive whiteboard is located in an extremely dusty environment.

• Rotate the valance upwards in its clips to clean the diagonal surfaces of the camera windows. Gently rub a soft, clean, damp, cotton cloth or cotton-tipped swab on the windows.

IMPORTANT • Before you clean your interactive whiteboard, shut down or disconnect the connected computer.

• Do not use ink on your SMART Board V280 interactive whiteboard’s surface.

TIP When removing ink, do not use Sanford Expo Dry Erase Board Doctor, Sanford Expo Cleaning Wipes, low-odor Sanford Expo Whiteboard Cleaner or Windex® glass cleaner, because they don’t adequately clean the surface of your SMART Board V280 interactive whiteboard and can leave permanent stains.

CAUTIONDo not use an abrasive cloth or paper towel to clean the camera windows because you might scratch the surface.


http://www.sanfordcorp.com/sanford/consumer/jhtml/new-product/productdetail.jhtml?attributeId=SNATT20042&nrProductId=SN81800

General Troubleshooting

Adjusting the Projected ImageYou can fix many image problems by shifting the projector or adjusting its zoom lens to display a focused image that fits squarely on the interactive whiteboard’s screen. Optimally, each side of the projected image should extend almost to the edge of the interactive whiteboard’s display surface.

NOTE: Don’t adjust the image size based upon the projector’s splash screen. The splash screen image is much smaller than the computer’s projected image. Before you adjust the projected image, make sure you set the computer’s resolution and refresh rate (see page 22).

1. If the left and right edges of your projected image aren’t parallel, raise or lower the projector at the front or back until the edges are parallel.

2. If the top and bottom edges aren’t parallel, turn the projector slowly until the edges are parallel.

3. Adjust the projected image using small, slow movements until you’re satisfied with the image.

– Adjust the image laterally by sliding the projector to the left or right.

– Correct the image size by moving the projector forwards or backwards to increase or reduce the image size, until it correctly fills the interactive screen.

– Correct the image’s horizontal and vertical position by adjusting the height and position of the projector platform or stand.

– Create a clear image by adjusting the projector’s focus function.

NOTE: The method for adjusting the projected image depends on your projector. For more information, see the instructions included with your projector.

Resetting Your Interactive WhiteboardIf your interactive whiteboard behaves erratically or becomes unresponsive (possibly because of a electrostatic discharge, a power interruption or some other event) you might be able to restore normal operation by resetting the interactive whiteboard.

You can reset the interactive whiteboard by disconnecting and then reconnecting the USB cable. This turns the power off and back on, restarting all components of the SMART Board interactive whiteboard. However, all data (including orientation data) stored on the cameras will be retained.

To align and adjust the projected image


Troubleshooting Tips

Symptom Possible Causes Suggestion

There is no image projected on your interactive whiteboard’s screen, or a “No Input” message appears.

• Your projector isn’t receiving a video signal.

• Check the video cable connections.

• Check that the correct video input is selected on the projector.

• Make sure the projector is on, and connected to a power source.

• If you are using a laptop, switch on the external video connection. Refer to your laptop’s user guide for more information.

• Your computer is in standby mode.

• Move the mouse or touch any key on your keyboard to bring your computer out of standby mode.

• Your computer is off. • Turn your computer on (or press the computer’s reset button), and then log on as usual.

The projected image is blurry, too large or doesn’t completely fill the screen.

• Your projector’s position, zoom and focus settings aren’t adjusted.

• Adjust the projector’s position, zoom and focus settings.

• Your computer’s video resolution settings don’t match your projector’s native resolution.

• Consult your projector’s manual for the correct computer video resolution, and then select Control Panel > Display and change the video resolution to match your projector.

The pen’s LED light doesn’t illuminate when you press the tip switch on the nib.The screen also doesn’t respond when you touch it with your pen, and you can’t write in digital ink.

• The pen nib is worn out. • Replace the pen nib and tip (cone). Your interactive whiteboard includes four replacement pen nibs and tips.

• The pen’s battery is weak or dead.

• Replace the old battery with a new or recharged one.

• The battery orientation is backwards.

• Remove the battery. Insert it inside the battery compartment.

The pointer moves erratically or gaps appear when you draw with your pen.

The USB power from your computer or USB extender might be too low to power your interactive whiteboard reliably.

Substitute another computer, plug your laptop computer into an AC receptacle, eliminate or substitute the USB extender, or install a powered USB hub.

The SMART Boardicon doesn’t appear in the notification area at the bottom right of your screen.

SMART Notebook software isn’t running.

• Open the Start menu, navigate to All Programs > SMART Technologies > SMART Board Drivers and then select SMART Board Tools.


Your interactive whiteboard’s screen doesn’t respond when you touch it with your pen, you notice gaps in your writing, or an area of the screen doesn’t respond to your touch.

• Your interactive whiteboard isn’t oriented properly.

• Orient your interactive whiteboard. See page 22.

• Extra light in the room is affecting the interactive whiteboard’s performance.

• Close any blinds and shades, or turn off all halogen and LED lights.

• Your interactive whiteboard is warped.

• Ensure that you secured your interactive whiteboard to the wall to hold it flat. See page 15.

• SMART Notebook software isn’t installed.

• Install SMART Notebook software.See page 21.

• SMART Notebook software isn’t running.

• Open the Start menu, navigate to All Programs > SMART Technologies > SMART Board Drivers and then select SMART Board Tools.

• Your computer is running too many applications.

OR

• Your computer doesn’t meet minimum specifications.

• Close some open applications.

• Upgrade your computer or replace it with a more powerful computer.

There is a small red × on the SMART Board icon.

• SMART Notebook software can’t detect the interactive whiteboard.

OR

• The USB CCID driver isn’t installed.

OR

• The included USB cable isn’t connected to a USB 2.0 compliant port on your computer.

OR

• The SMART Board Service isn’t started.

OR

• The interactive whiteboard’s digital cameras lost their parameters.

• Check that the cable extending from each camera to the USB hub behind the interactive whiteboard is securely connected, and that the USB 2.0 cable is connected to both the USB hub and your computer.

• Try another USB port.

• Open the Start menu, navigate to All Programs > SMART Technologies > SMART Board Drivers in the list of programs and then select Control Panel. Select About Software and Product Support > Tools > Diagnostics. Select the Service menu, and then select Start.

• If the previous procedures do not resolve the issue, contact SMART Technical Support.

• There are too many high speed USB devices connected to your computer.

• Disconnect any webcams or other high speed USB devices.

Symptom Possible Causes Suggestion


http://www2.smarttech.com/st/en-US/Support/Contact/default.htm


Contacting SMART Technical SupportSMART Technical Support welcomes your call. However, if you experience difficulty with your SMART product, you might want to contact your local reseller first. Your local reseller might be able to resolve the issue without delay.

Before contacting SMART Technical Support, make note of your interactive whiteboard’s serial number, and then note it in the inside cover of this manual (if you printed it).

The serial number is located on the bottom right-hand side of your interactive whiteboard's frame if you are facing the front of the interactive whiteboard. The serial number is also under the pen tray.

The serial number matches your SMART Board interactive whiteboard’s model number and has the following format: SBV280-xxxxxxx.

Transporting Your Interactive WhiteboardSave your original SMART Board interactive whiteboard packaging so that it’s available if you need to transport your interactive whiteboard. When required, repack your interactive whiteboard with as much of the original packaging as possible. This packaging was designed with optimal shock and vibration protection. If your original packaging is no longer available, you can purchase the same packaging directly from your local reseller.

To determine your interactive whiteboard’s serial number





Appendix A: Specification Drawings

NOTE: All dimensions are +/- 1/8" (3.2 mm)

Leave at least 5/8" (1.6 cm) headroom to wall mount your SMART Board V280 interactive whiteboard.

Wall Mounted Cut Away View

Wall Mounted Side View

Wall Mounted Front View

The recommended wall mounted installation height to the top of your SMART Board V280 interactive whiteboard for average sized adults is 84" (213.4 cm).

3" (7.7 cm)

4" (10.1 cm)

USB Connection Location

64" (162.4 cm)

61 3/8" (155.9 cm)

46 1

/8" (

117.

2 cm

)

77" (195.6 cm

)

53 1

/8" (

134.

9 cm

)

5 3/

8" (1

3.7

cm)

6" (1

5.2

cm)

Appendix A: Specification Drawings 41

42 Appendix A: Specification Drawings

Appendix B: Extending Your USB 2.0 Cable

The 16' (5 m) high speed, USB 2.0 cable included with your SMART Board V280 interactive whiteboard is within the limit defined by the USB 2.0 standard for maximum length.

However, if this cable isn’t long enough to reach from your computer to your interactive whiteboard, you can use a bus powered hub such as the SMART Active USB Extension Cable (Part No. USB-XT) to extend your USB connection by 16' (5 m). This configuration provides a total 32' (10 m) reach between your interactive whiteboard and your computer.

NOTES

• Passive USB extension cables aren’t supported. (An active device includes circuitry for regenerating the USB signals.)

• You must connect an external power supply (not included) to your SMART Board V280 interactive whiteboard when using the SMART Active USB Extension Cable with your product. This power supply ensures that your interactive whiteboard receives enough power to function reliably.

The external power supply should meet the following specifications.

Extending the USB Connection Between Your Interactive Whiteboard and Your Computer

Specification Parameter

Power Supply• 5.0V DC with 5% or better regulation

• 1.5 A of current (typical draw - 500 mA)

Connector 1/4" × 1/8" (5.5 mm × 2.1 mm), center positive coaxial connector

International Support 120-240 VAC Input

Certifications and Compliance

Limited Power Source (LPS) requirements of CSA/UL/IEC/EN 60950-1

SMART Active USB Extension Cable (SMART Part No. USB-XT)

The power supply connects to the receptacle on the bottom of the USB hub at the back of your interactive whiteboard.

The 16' (5 m) SMART Passive USB 2.0 cable connects to the SMART Board V280 interactive whiteboard (included).

The 16' (5 m) SMART Active USB Extension Cable (Part No. USB-XT) connects to the USB 2.0 cable and computer.

16' (5 m) 16' (5 m)

Appendix B: Extending Your USB 2.0 Cable 43

44 Appendix B: Extending Your USB 2.0 Cable

Appendix C: Mounting Your Interactive Whiteboard on a Floor Stand

Before Mounting Your Interactive Whiteboard on a Floor StandBefore mounting your SMART Board V280 interactive whiteboard on an FSV280 floor stand, carefully read and observe the following instructions for operating safety and to avoid damage to your product.

• Move a floor stand-mounted SMART Board interactive whiteboard carefully. Quick stops, excessive force and uneven surfaces may cause the interactive whiteboard to overturn.

• Don’t leave cables on the floor where they can be a tripping hazard. If you must run a cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable management strip of a contrasting color. Handle cables carefully and avoid excessive bending.

Contents of Your FSV280 Floor Stand Shipping BoxYour FSV280 floor stand shipping box contains:

• Two upright braces (A)

• Left foot (B)

• Right foot (C)

• Left upright (D)

• Right upright (E)

• Bottom crossbar (F)

• Two vertical frame parts (G)

• Bottom frame part (H)

• Top frame part (J)

• One-year limited product warranty document

• Multi-lingual product warnings document

• Textless installation instructions (not shown)

WARNING • Do not mount your SMART Board V280 interactive whiteboard on an FS670 or FS570 floor stand. These floor stands do not provide the correct locking mechanisms to properly secure your interactive whiteboard. Using these stands could result in personal injury and product damage.

• Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver.

A (×2)

B

C

D

EF

G (×2)

H

J


You also receive a hardware kit containing the following smaller parts:

• Sixteen 1/2" (3.8 cm) button-head screws with split washers (K)

• Center interactive whiteboard support bracket (L)

• Five 1/2" (1.3 cm) button-head screws with split washers (M)

• Right interactive whiteboard support bracket (N)

• Left interactive whiteboard support bracket (P)

• Four carriage bolts (Q)

• Four locking nuts (R)

• Two security brackets (S)

• 5/32" (4 mm) hex key

Other Tools and Parts Required To mount your SMART Board interactive whiteboard on a floor stand, you’ll also need the following tools and parts, which aren’t included with your floor stand:

• a Phillips No. 2 screwdriver

• a 7/16" (11 mm) wrench

• three small thread-forming screws (included with your SMART Board V280 interactive whiteboard)

NOTE: You’ll need the help of another person to mount your interactive whiteboard on a floor stand.

K (×16) L N

P

Q (×4) R (×4)

M (×5)

S (×2)

zz(×3)

#2

7/16"(11 mm)

46 Appendix C: Mounting Your Interactive Whiteboard on a Floor Stand

1. Hook the blunt end of each upright brace (A) into the left and right feet (B and C), and then guide the opposite hooked end of each brace (A) into the left and right uprights (D and E), as illustrated.

2. Align each foot until it’s perpendicular to its corresponding upright, and then secure them with two 1 1/2" (3.8 cm) button-head screws (K). Use the included hex key to tighten the screws.

3. Secure the bottom cross-bar (F) to the uprights (D and E) with two 1 1/2" (3.8 cm) button-head screws (K). Use the included hex key to tighten the screws.

NOTE: The square holes on the uprights (D and E) must face outwards.

To mount your SMART Board V280 interactive whiteboard on a floor stand

iii

E

A

C

D

A

B

B

D

C

E K4×

D

FE

K4×


4. Secure both the vertical frame parts (G) to the bottom and top frame parts (H and J) with two 1 1/2" (3.8 cm) button-head screws (K), as illustrated. Ensure that the vertical frame parts (G) are on the outside of the frame assembly, and that both the angled, tabbed side of the top frame part (J) and the center hole on the bottom frame part (H) face outwards. Use the included hex key to tighten the screws.

5. Secure the interactive whiteboard support bracket (L) to the center of the bottom frame part (H) with a 1/2" (1.3 cm) button-head screw (M), as illustrated. Use the included hex key to tighten the screws.

6. With the help of another person, fit this frame between the uprights of the support assembly you completed in step 3.

7. Secure the frame to the upright support assembly in four places with a carriage bolt (Q) and a locking nut (R), as illustrated. For the two lower locations, insert the right and left interactive whiteboard support brackets (N and P) between the locking nut (R) and the right or left vertical frame part, as illustrated. Use your 7/16" (11 mm) wrench to tighten the locking nuts.

NOTES

– Do not over-tighten these nuts.

– If you secure the frame to the third hole from the bottom on the upright support assembly, the distance to the top of your interactive whiteboard will be 75" (190.5 cm), which will enable you to move your floor stand-mounted interactive whiteboard through an 80" (2 m) high door opening.

G

ML

K8×

J

G

H

4.

5.

R4×

Q4×

PN

75"(190.5 cm)


8. With the help of another person, hang your SMART Board V280 interactive whiteboard on the floor stand so that the tabs at the top of the frame fit into the slots in the wall-mount bracket on the back of your interactive whiteboard. Slide the three interactive whiteboard support brackets on the floor stand into the corresponding brackets under your interactive whiteboard’s pen tray.

9. Insert each security bracket (S) into the empty slot above the double holes in the wall-mount bracket at the back of your interactive whiteboard. Secure it with two 1/2" (1.3 cm) button-head screws (M). Use the included hex key to tighten the screws.

10. Secure each of the three interactive whiteboard support brackets to its corresponding pen tray bracket with one of the small thread-forming screws (zz) included with your SMART Board V280 interactive whiteboard.

S2× M

4×

zz3×

9.

10.


Regulatory Compliance

Waste Electrical and Electronic Equipment RegulationsWaste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.

When you dispose of any electrical or electronic equipment, including SMART products, we strongly encourage you to contact your local WEEE recycling agency for recycling and disposal advice.

Your SMART product required the extraction and use of natural resources for its production. It might contain hazardous substances. By disposing of electrical and electronic equipment appropriately, you lower the impact of these substances upon health and the environment and reduce the pressure on natural resources. Recycling agencies can reuse or recycle most of the materials from your product.

Please think about how you intend to dispose of any product that has a WEEE symbol or accompanying WEEE guidelines.

If you need more information on the collection, reuse and recycling of electrical and electronic equipment, please contact your local WEEE recycling agency.

Alternatively, contact your local reseller or SMART Technologies for information on the environmental performance of our products.

Restriction of Certain Hazardous Substances (RoHS) DirectivesSMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner.

This product meets the requirements of the European Union's Restriction of Certain Hazardous Substances (RoHS) Directive 2002/95/EC, as well as the People's Republic of China's Control of Pollution Caused by Electronic Information Products (China RoHS).

Subsequently, this product also complies with other, less stringent directives that have arisen in various geographical areas, and that incorporate the European Union's RoHS directive as a basis.

For more information, refer to your local regulations or visit www.smarttech.com.

Regulatory Compliance 51

http://www.smarttech.com

52 Regulatory Compliance

Customer Support

Online SupportVisit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more.

TrainingVisit www.smarttech.com/trainingcenter for training materials and information about our training services.

SMART Technical SupportIf you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support. Your local reseller can resolve most issues without delay.

NOTE: To locate your local reseller, visit www2.smarttech.com/st/en-US/Where+to+Buy.

All SMART products include online, telephone, fax and e-mail support:

Shipping and Repair StatusContact SMART’s Return of Merchandise Authorization (RMA) group, Option 5, +1.866.518.6791, for shipping damage, missing part and repair status issues.

General InquiriesAddress: SMART Technologies

3636 Research Road NWCalgary, AB T2L 1Y1CANADA

Switchboard: +1.403.245.0333 or Toll Free 1.888.42.SMART (U.S./Canada)

Fax: +1.403.228.2500

E-mail: [email protected]

Online www.smarttech.com/contactsupport

Telephone +1.403.228.5940 orToll Free 1.866.518.6791 (U.S./Canada)(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)

Fax +1.403.806.1256

E-mail [email protected]

Customer Support 53

http://smarttech.com/trainingcenter/

www.smarttech.com/support


mailto:[email protected]

http://www.smarttech.com/contactsupport

mailto:[email protected]

WarrantyProduct warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase.

RegistrationTo help us serve you, register online at www.smarttech.com/registration.

54 Customer Support

www.smarttech.com/registration

Index

A F
Accessories, 5
Floor Stand, 6, 9Pen, 5USB 2.0 Cable, 5USB Extender Cables, 6Wall Mounting Kit, 5

Adjusting Projected Image, 15, 36Aligning Interactive Whiteboard to Projector, 15Aspect Ratio, 1

BBridgit Conferencing Software, 30

CCameras, 24

Cleaning, 35Cleaning, 34, 35

Erasing Ink, 35Under Valance, 35

ComputerConnecting to Interactive Whiteboard, 17Matching Resolution to Projector, 22, 36Recommended Settings, 21, 31Refresh Rate, 22, 36System Requirements, 2

Concrete Installation, 10, 11, 13Contacting SMART

E-mail, 53Mail, 53Online Resources, 31Technical Support, 40, 53Telephone, 53Training, 53

DDamage, Preventing, 34DViT (Digital Vision Touch) Technology, 1, 24Dust, iv, 8, 34

EElectrostatic Discharge, 8Emissions, 8Environmental Requirements, iv, 8

Index

Flammability, 8Floating Tools

Customizing, 28Floor Stand, 6, 9

HHumidity, 8, 34

IInstallation, 41

Concrete Wall, 10, 11, 13Connect to Computer, 17Connect USB Cable, 18Location, 9Pen Battery, 14SMART Board Software, 20Tools, 10USB Driver, 19Wall Mounting, 10

Installation HeightAdults, 9, 41Children, 9

KKensington Lock, 1, 13, 16

LLighting, Optimal, 24

MMaintenance, 33

OOnline Resources, 31Orientation, 22

Precision, 24

PParts, Accessories, 5Pens, 1, 5

Install Battery, 14

55

LED Light, 14, 37Nibs and Tips, 5, 34Working with, 24

ProjectorAdjusting Image, 36Aligning Interactive Whiteboard, 15Resolution, 22Standby Mode, 21

QQuality Assembly, 8

RRegistering Your SMART Product, 54Replacement Parts, 5

Floor Stand, 6, 9Pen, 5USB 2.0 Cable, 5USB Extender Cables, 6Wall Mounting Kit, 5

Resetting Your Interactive Whiteboard, 36Resolution

Computer, 22, 36, 37Projector, 22, 37Touch Resolution, 1

Restriction of Hazardous Substances, RoHS, 51

SSafeguarding Your Interactive Whiteboard, 16Safety

Tips for Teachers, 34Warnings, i

Serial Number, 40Shipping Box

Ordering, 40SMART Notebook Software, 1, 2, 26

Capturing Notes and Drawings, 28Clicking (Mouse Mode), 26Converting Handwriting to Text, 30Customizing Floating Tools, 28Erasing Digital Ink, 27Floating Tools, 26Full Screen, 29Getting Started, 25Importing Graphics/Text/Files, 29Ink Aware Applications, 31Installing, 20Online Resources, 31Orienting Your Interactive Whiteboard, 22

56 Index

Other Tools, 30Presentations, 28Side Tabs, 29Start Center, 30Writing with Digital Ink, 26

SMART Board V280 Interactive WhiteboardAbout, 1Features, 1How It Works, 2Resetting, 36

Smoke, 34Specifications, 41

TTechnical Support, 40, 53Temperature, Operating, 8Touch Resolution, 1Transporting, 40Troubleshooting, 33

Blurry, Large or Small Image, 37Gaps in Writing, 40No Projected Image, 37No SMART Board Icon, 39No Touch, 38Pointer Erratic, 40Troubleshooting Tips (Table), 37

UUSB

Cable, 5, 18Computer Requirements, 17Extender Cables, 6, 18Install Driver, 19USB 2.0 Interface, 2, 17, 34

WWall Mounting, 10Warnings, iWarranty, 54Waste Electrical and Electronic Equipment

(WEEE) Regulations, 51Water and Fluid Resistance, 8

Index
57

58 Index

SMART TechnologiesCorporate Headquarters

3636 Research Road NW

Calgary, AB T2L 1Y1

CANADA

www.smarttech.com/support

www.smarttech.com/contactsupport

Support +1.403.228.5940

Toll Free 1.866.518.6791 (U.S./Canada)

smart board v280 interactive white board installation and user's guide

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