smac cto forum

7/29/2019 Smac Cto Forum

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207 may 2013

ctoforum The ChieTeChnologyoiCer orum

editorialyashvendra singh |.@9ot9.

editors pick

The Next-GenPlatform

SMAC promises totransform a CIO into a

revenue generator

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sMac

Social, Mobile, Analytics andCloud are collectively beingtouted as the new platorm.CIOs are leveraging this stackor enhancing productivityand proftability


5/51


6/51

407 may 2013

ctoforum The ChiefTeChnologyoffiCer forum

48 |viewpoint:hp's moonshotBy steve duplessie

08 | i believe:don't changetechnology forthe heck of itBy sC Mittal

Cover Story

26| SMAC Social, Mobile,Analics and Cloud ae collecivelbein oued as e new laom.CIOs ae leveain is sacko enancin oducivi andofabili

COpyrIght, All is eseved: reoducion inwole o in a wiou wien emission omNine Do Nine Ineacive pv Ld. is oibied.pined and ublised b Kanak gos o Nine DoNine Ineacive pv Ld, C/o Kakson house, plopined a taa A pines pv Ld. A-46-47, Seco-5,NOIDA (U.p.) 201301

Please RecycleThis Mag azineAnd Remov eInserts Before

Recycling

contents theCtoforum.Com

ay13

Cover design by:

anil t

S P I N E

TechnologyforGrowthandGovernance

CT

F

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Volume08

|Issue18

May|07 | 2013| 50Volume 08 | Issue 18

SILIS

TT

SA

ASSC

|AL

AYS

A

C

CT

A9.9 Media Publication

VIEWPOINT

HPsPerfectMoonshot

PAGE48

SOCIAL,MOBILE,ANALYTICSand CLOUDare collectivelybeingtoutedasthe new platorm.CIOsare leveragingthisstackor

enhancingproductivityandproftability Page 28

AQUESTIONOFANSWERS

Hybridcloudwillgrowinfuture

PAGE18

THE NEXT-GEN PLATFORM

ColumnS

featureS

22 | best of breed:always on and connectedT Acct sv 2013 vas s stat acts

tps bt

26


7/51

507 may 2013

ctoforumThe ChiefTeChnology

offiCer forum

Managing Director: Dr Pramath Raj SinhaPrinter & Publisher: Kanak Ghosh

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Editorial

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advisory PanEl

Anil Garg, CIO, Dabur

David Briskman, CIO, Ranbaxy

Mani Mulki, VP-IT, ICICI Bank

Manish Gupta, Director, Enterprise Solutions AMEA, PepsiCo

India Foods & Beverages, PepsiCo

Raghu Raman, CEO, National Intelligence Grid, Govt. of India

S R Mallela, Former CTO, AFL

Santrupt Misra, Director, Aditya Birla Group

Sushil Prakash, Sr Consultant, NMEICT (National Mission on

Education through Information and Communication Technology)

Vijay Sethi, CIO, Hero MotoCorp

Vishal Salvi, CISO, HDFC BankDeepak B Phatak, Subharao M Nilekani Chair Professor and

Head, KReSIT, IIT - Bombay

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regularS

02 | editorial10 | letters12 | enterprise

roUnd-Up

This index is provided as an additionalservice.The publisher does not assume

any liabilities for errors or omissions.

40 | tech forgovernance:hardening ishard if yoU'redoing it righti a w a

cckst, ad s

t ad

40

a QueStion of anSwerS

18 | hbid cloud will ow in uueAnia Aawal, AVp and head, Cloud,NEC India, alks o CtO Foum abou

NEC's cloud aeaion laom

46 | nexthorizons:it driving firmsto go digitalAcct's Tc

Vs 2013 pt

ts t atst

iT dvpts

46

18

advertisers index

Dell IFC

Qualispace 1

Microsoft 3, IBC, BC

HP 6, 7

ESDS 9

SAS Institute 11

Zenith 15

Cisco 17

Emerson 29-37


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2012 - INDIA IS STILL

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10/51

807 may 2013


I BelIeve

currentchallenge

to use BI In a way

that It helps

Iffco to reduce

procurement cost

the author Is responsible for the overall computerisation plans and its development/

roll out in the organisation.

Dont change techfor the heck of itcIO sod b ios widpoyi y w ooy

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cas. S b bsss aatcs, w

ca fd t wat s t bst wa t

pc aw atas t t-

ata akt.

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ak t t dpts t cpa. i av awas bvd

tat t s s ca tc jst t ck t.

xap, w at ida as ts Cpatv ltd (iCo)

By sC MIttal, Group CTO, Indian Farmers Fertiliser Cooperative Limited


11/51


12/51

LETTERS

WRITE TO US: The CTOForum values your feedback. We

want to know what you think about the magazine and how

to make it a better read for you. Our endeavour continues to be work

in progress and your comments will go a long way in making it the

preferred publication of the CIO Community.

Send your comments, compliments, complaints or questions

about the magazine to [email protected]

how to create highperforming teams

Yasmin Jetha has done it all. She is the CIO o Bupa.She was previously the Chie Operating Ofcer oFinancial Times.To read the ull story go to: http://www.cioandleader.com/cioleaders/features/10049/create-performing-teams

CIO&LEADER.COMKhwaja Saifuddin,

Sales Director, Middle

East, Africa and South

Asia, Western Digital,

talks about storage

utilisation

http://www.cioandleader.com/cioleaders/fea-tures/10001/cios-rectify-bottlenecks

OpiniOn

Yasmin Jetha,

CiO, Bupa

Yasmi Jeta, CIO o Bupa, talksabout er iexaustible eery

CIOs are identiying every opportunity to save.They are consolidating vendors, rationalising the

mix o products and services, and eliminating

wasteul expenditure. They are not shying away

rom negotiating better discounts with vendors.

By conducting an analysis o their IT spend,they are reducing capital and operational costs,

increasing efciency and agility with an aim to

achieve aster and better ROI

Rupee

Saved isRupeeEarnedBy Akhilesh ShuklaDesignBy PradeepG Nair Imaging By PetersonPJ

RUPEE SAVED IS RUPEE EARNED COVER STORYCOVER STORY RUPEE SAVED IS RUPEE EARNED

2807 APRIL 2013

CTOFORUM THE CHIEFTECHNOLOGY

OFFICER FORUM29

07 APRIL 2013

CTOFORUMTHE CHIEFTECHNOLOGY

OFFICER FORUM

S P I E

TechnologyforGrowthandGovernance

Vlum

|I

u1

April|07|2013| 50Volume08 |Issue16

HE

LE

E

|FI

I

RE

I

I

I

LE

A9.9MediaPublication

NEXTHORIZONSHowSmartCompaniesManageBYODPAGE42

RupeeSavedis

CIOsareidentifyingeveryopportunitytosave.Theyareconsolidatingvendors,

rationalisingthemixofproducts

andservices,eliminatingwasteandincreasingROI

Page28

RupeeEarned

AQUESTIONOFANSWERSCIOsNeedtoRectifyBottlenecksPAGE16

ARE CTOS MOREInTERESTED InSATISfYIng ThE CfO &BOARD RAThER ThAnThE COnSUMER?

CTO is aligned to the CFOand the Board in that order,the CTO will have to also begood at resume writing ashe will not last too long. Butthen the question arises,is the CFO aligned to theConsumer? If he is not, theneven he may be in hot water

sooner or later.arun gupta, CIO, Cipla

CTOforum LikedI groupJoin over 900 CIOs on the CTO Forum LinkedIn group

for latest news and hot enterprise technology discussions.

Share your thoughts, participate in discussions and win

prizes for the most valuable contribution. You can join The

CTOForum group at:

www.likedi.com/

roups?mostPopular=&id=2580450

Some of the hot discussions on the group are:

Virtual CTO/CIO

A long term IT partner for your business growth

This is a model that SMBs are slowly waking up to. Whiletheir IT head can chip away with his day-to-day activities,

an external help (a part time CIO) can give their IT a

proper direction and can review performance to ensure

the company's objectives are met.

Balasubramanian S R

Business & IT Consultant

1007 may 2013

ctoforum The ChiefTeChnology

offiCer forum


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1207 MAY 2013


offiCer forum

FEATURE InsIdE

Eterprie LacCfece i

detecti ThreatP 14

Is theworth ofglobalfabfoundry

GE Plans to invest $105 millionin Pivotal Will eable it t create ewaaltic ervicePivotal, the company setting the new standard orenterprise PaaS, today announced that GE plans to

invest approximately $105 million in Pivotal. The

companies also announced their intent to enter into

a broad research and development and commercial

agreement aimed at accelerating GEs ability to create

new analytic services and solutions or its customers.

The investment in Pivotal and new business agree-

ment align with GEs ocus on the Industrial Internet.

Over the past two decades, technology has connected

people globally and created unprecedented opportuni-

ties or business and consumers. In the next decade,

the Internet will also transorm industries likeaviation, rail, energy, oil and gas, inrastructure and

healthcare, connecting human insight with machine

intelligence, advanced analytics and low-cost-sensing

to drive new levels o productivity and eciency or

global industries.

Paul Maritz, CEO, Pivotal, said, We are experienc-

ing a major change in the wide-scale move to cloud

computing, which includes both inrastructure and

the transormation o how apps will be built and used

based on cloud and mobility. This transormation is

also happening in enterprises.

$34billion

dATA BRIEFIng

illuSTRATiONB

YRAjveRmA

Eerpre

Round-uP


15/51

EntErpr i sE ro und-up

1307 MAY 2013


offiCer forum

The combined printer shipmentsinIndia rose 5.4 percent to 6,76,263 unitsin the ourth quarter o 2012, cmparewith the ame peri lat ear, whilettal e-uer pei rew 27 percet t $219.8 milli

QUICk ByTE on PRInTERs

h ?76 percet etwr itruiexplite wea r tle creetialthE onE-two combo o hacking and malware struck less oten this round, but

denitely isnt down or the count. Filtering out the large number o physical ATM

skimming incidents shows exploitation o weak and stolen credentials still stand-

ing in the ring.

According to Wade Baker, Principal Author or the Verizon Data Breach Investi-

gation Report (DBIR), the proportion o breaches incorporating social tactics like

phishing was our times higher in 2012. Credit the rise o this challenger to its

widespread use in targeted espionage campaigns. Correlated with the 14 percent o

breaches tied to insiders, privilege misuse weighs in at 13 percent. Insider actions

ranged rom simple card skimming to ar more complicated plots to smuggle cor-

porate IP to competitors. These attacks, aimed at paralysing or disrupting systems,

also have signicant costs because they impair business and operations. The

bottomline is that unortunately, no organisation is immune to a data breach in

this day and age, said Wade Baker. The report indicated that the 52 per cent o the

respondents stated hacking to be the tool or data breach, 40 per cent said incorpo-

rated malware and 35 percent ound the breaches involving physical attacks.

At the launch of the Annual Survey of Indias City-Sys-

tems, Murthy said resources can be mobilised if you have

quality leaders.

Narayana Murthy,

Chairman Emeritus,

Infosys Limited

I dont know o anyinstitution, whetherits a company or astate that has madeconsistent progressunless youhave strongcompetentand altruisticleaders.

theysaId It

narayanaMurthy

illuSTRATiONB

YRAjveRmA

illuSTRATiONB

YRAjveRmA


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1407 MAY 2013


offiCer forum

Enterprises Lack Confdencein Detecting Threats Emerietwr ecurit techlie are ait be arei partial ecurit threatJuniPER nEtwoRks , the industry leader

in network innovation, today announced

the ndings o a new Ponemon Institute

report, which revealed that on average the

security posture o Indian organisations

surveyed is only 4.7 based on a scale o 10

being very eective.

The Ecacy o Emerging Network Secu-

rity Technologies study, commissioned

globally by Juniper Networks, shows secur-

ing web trac is by ar the most signicant

network security concern or the majority

o organizations (64 percent) surveyed.

However, less than hal (46 percent) o

respondents agreed that emerging network

security technologies are not as eective as

they should be and do not minimise attacks

that bring down web applications or block

unwarranted Internet trac.

Security remains a major concern among

organisations. The Ponemon Institute

report reveals that even emerging network

security technologies are not as eective as

they should be. Companies need to review

their security investment weighting, to

assess whether the areas o greatest risk are

receiving adequate attention and how they

can address serious security threats, says

According to Gartner,worldwide semiconductorcapital equipment spendingfe by 16.1 per ce

$37.8 b 2012

Ravi Chauhan, managing director India and

SAARC, Juniper Networks

According to Larry Ponemon, Chairman

& Founder, Ponemon Institute, respon-

dents in Australia, China, India and Japan

share common challenges in securing their

organisations networks such as web-based

attacks and denial o service attacks. It is

interesting to observe that despite being

armed with emerging network security tech-

nologies, organisations in Asia Pacic nd

themselves to be sitting ducks or external

threats. Organisations need to refect on the

shortcomings o their existing inside-out

approach and seriously consider invest-

ing in a more comprehensive and holistic

approach to network security in order to

keep pace with a constantly evolving threat

landscape, says Ponemon.

ne hggThis report uncovered key concerns and

security threats that the 554 Indian IT and

IT security proessionals surveyed encoun-

tered within their organisation on a daily

basis, with thet o their organisations intel-

lectual property being one o the top secu-

rity concerns that keeps them up at night.

Organisations believe that their emerging

network technologies only partly address

their security concerns

63 percent o those surveyed say emerg-

ing network security technologies only

address part o the security threats acing

their organisations.

Majority o the respondents (55 percent)

surveyed say that their organisations pri-

oritise emerging network security technol-

ogies to curtail inside-out threats rather

than a more holistic approach to security.

50 percent say blocking o IP addresses in

not an eective security measure.

Organisations are critical o their network

security posture; rate them below averagein detecting and preventing cyber attacks

On an average, respondents say the

security posture o their organisation is

only 4.7 based on a scale o 10 being

very eective.

52 per cent o the respondents say emerg-

ing network security technologies used

by their organisations are dependent

upon the in-house personnel who possess

the knowledge and expertise to operate

them eectively.

gLoBAL TRACkER

IT Infrastructure

Source:gartner

illuSTRATiONB

YRAjveRmA


17/51

ask the expert

Vijay Kumar AroraFounder, LT Foods

Q: LT Foods is the leading processor and exporter of

packaged basmati rice. We are a `2,000 crore

company with 1,100 people across the globe. We use

an upgraded ERP Hardware platform, and intranet for

internal communication with employees, and an

enhanced BI application for data analysis. Looking at

the long term, we plan to actively manage the short,

mid- and long-term viability of our technology and

services portfolio as a portfolio to monitor contributions

according to business case parameters and service

level agreements. We also want to develop expertise

in business process reengineering and shore up any

weakness in solution design and deployment.

A: A datacenter or DC has many layers of disparate

applications, each of which behave differently from

the other. Some of these applications are multi-

threaded like the Web Server Apps. Cisco has a

framework of architectures called CVDs (Cisco

Validated Design) which provide architectural

guidelines for different types of workloads. These

designs are certified to co-exist with multiple storage

solutions and other applications like DB, Exchange,

Virtualization, SharePoint etc. They can be implemented

based on the specific guidelines that we have created

using best practices for multiple solutions.

Ashish Wattal

National Product Manager UCS

Cisco India & SAARC

ADVERTORIAL

Intel, t he I ntel logo, Xeon , a nd X eon inside are trademarks of IntelCorporation in the U.S. and/or other countries


18/51


1607 MAY 2013


offiCer forum

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innov, a market expansion and globalization

advisory rm, today released its report on Indian

PSU landscape capturing interesting acts and

gures on the burgeoning PSU segment in India.

According to the report ndings, Public sector

units (PSUs) in the Indian economy account or

$383 billion o turnover in FY 12 with a revenue

growth o 11 percent since 2009. The sector gives

employment to 1.4 million with 40 percent o PSU

companies operating in the manuacturing sector.

It sp Psui Ii V $8.5 PsU

leverai techl tetablih traparec

FACT TICkER

The report highlights that the investment in

technology is the key trend which is shaping

up the growth o the sector. PSUs are looking

at investing into technology to help address the

challenges they aced in early years o transition

towards establishing a more transparent and

accountable organisation, reduce the cost o pro-

duction and enhance productivity and customer

reach. IT spend accounts or two per cent o total

PSU revenues higher than most other verticals.

According to the report ndings, energy and BFSI

are the major PSU verticals or IT investments.

Further the report talks about some o the major

challenges which have impacted the growth o the

Indian PSU sector. Presently the major challenge

aced by the PSU sector is the Talent Related

Challenges resulting in lack o perormance

incentives in terms o recognition and acceler-

ated growth paths or workorce giving rise toproductivity challenges. In addition to this, other

challenges like lack o quantitative benchmarks

against domestic private companies or global

equivalents is aecting the perormance o the

sector while broad based decision making struc-

ture is resulting into the lack o accountability.

Talking about the ndings rom the study,

Praveen Bhadada, Director Market Expansion,

Zinnov said, India is a hub o 225 PSUs operat-

ing across verticals, with 16 o these companies

eaturing in the global list o top 2000 companies.

With their growing size and dominance, PSUs

have started looking at IT to address the global

competition. Examples like SBI which has done

one o the largest core banking solution imple-

mentation globally or BPCL which has made early

investments in big data make the segment very

lucrative or the technology companies

imAgeBYphOTOS.cOm


19/51


20/51

Can you share the details of

your partnership with Aircel

to offer cloud services?

We have sned a stratec partner-shp wth Arce r Stware as

a Servce (SaaS), where NEC w

prvde the Cd Areatn Pat-

rm an wth a prt Cd

erns t Arce, whch has a are

cstmer base. Arce w be respn-

sbe r manan the end-t-end

cstmer reatnshps, ncdn

presaes and saes enaements,

dever and spprt, and bn and

cntracta reatnshps.

Arce and NEC w start wth a

stware appcatns prt, whch

cd then sbseqent extend t

ther Cd erns. The csw be n enterprse rade er-

ns, sch as cabratn, CRM,

ERP, HRMS, bsness ste, vde

cnerencn, etc. The stware ser-

vces can be adapted t st a wde

varet bsness res, rm saes

and spprt, t nterna wrkrps

prvdn ncreased ecences and

reater wrkrce prdctvt. NEC

has bt p a carrer rade cd

areatn patrm thrh ts

enaements wth mtpe servce

prvders acrss the be.

What need do you see forcloud aggregation service in

Indian enterprises?

As cnsmerzatn cd cmpt-

n has emered n the enterprse, t

has brht wth t varn eves

cnsn abt the ptns and the

needs the best meet. Ths prvdes

an pprtnt r prvders er-

n cd servces especa the nes

specazn n the cd areatr

r brkerae mde t step n and

AngirA AgrAwAl | VP & Head, NeC INdIa

Hybrid CloudWill Grow

in FutureAngira Agrawal, AVP and Head Cloud, NEC India,ak o CTO Forum abou NEC' coud areaionpaform and e caene in e coud compuinpace in India

A Quest ion of Answers AngirA AgrAwAl

1807 may 2013

ctoforum THE CHiETECHNologyoiCER oRuM


21/51

AdvataeCustomes:

On o th bnfts oclou computing is its

s o option ortchnology lrs


22/51

Pvate cloud

adoption has

been primarily

in the large

enterprises.

Hybd cloud

will grow over the

next few years.

The mid and

small enterprises

are increasingly

looking towards

public cloud

computing.

thINgs IBElIEvE IN

address ths cnsn, b prvdn

cstmers a prt rm whch the

can chse the best ptns that meet

ther needs. These, crse keepn

n mnd the ease se and the bd-

ets set b the cstmer. gven the

ecnmcs the cd and the new

bsness mdes emern arnd

the dever cd-based servces,

ransatns cd create and dever

these new iCT servces at a ptenta

wer cst cmpared wth cnven-

tna appraches. Hwever, man

technca and bsness aspects

cd are st evvn.

What are customers'

expectations from cloud

computing? How prominent isthe growth for public, private and

hybrid clouds?

Cstmers expect the wn:

indstr standard secrt practces,

nanca advantaes (ncdn

mmedate csts savns, bt as

wer TCo), cnstn n the best

practces t adpt, and fexbt t

mrate n and t cd cmpt-

n as bsness needs chane. The

chaene cmes n when sme

cstmers start beevn that Cd

can sve a prbems whch s nt

rea tre. Pbc cd s rwn

n bth sma and medm enterprse

sements, bt as n are enter-

prses we have seen ths happen r

standard SaaS servces sch as CRM,

Ema and Cabratn, Prject

manaement, BaaS, r exampe.

Prvate cd adptn has been pr-

mar n the are enterprses we

have seen ths r man iaaS, StaaS.

Hbrd cd s a d wa r are

and medm enterprses t transtncertan servces t the pbc cd

exampes ncde where an ERP has

been mpemented, and nw there s

a need r a CRM the atter ben

n cd, bt wrkn wth the ERP

n premse; anther exampe cd

be havn prvate iaaS t meet stan-

dard cmpte ads, bt sn a pb-

c iaaS servce t meet the varabt

at the end the mnth r drn

peak ads. We beeve that hbrd

cd w rw ver the next ew

ears, as are enterprses transtn

t havn mre pbc cd servces

wrkn cse wth nhse servc-

es, ncdn the vera nteratn

and depments asscated.

What uptake for cloud

computing are you observing

in India?

over the past ew ears, the rwth

cd cmptn adptn has

been rwn, bt n the past ew

mnths, we have seen ths penetrate

strn acrss sements. Whe iT n

are enterprses has been nvestnsncant n bdn prvate cd

nrastrctre t cater t the needs

vars nts wthn ther ransa-

tn, the nts themseves are emer-

n rm the cset, and trnn t

t be the arest adpters pbc

cd cmptn. The md and sma

enterprses are ncreasn kn

twards pbc cd cmptn t

meet ther mmedate and n term

needs. An addtna thn we have

ntced s that the arer and md

enterprses are kn r end t

end stns, ncdn nt n the

cre cd cmptn ern, bt

as the nteratn, cstmsatn

and depments.

Cloud migration is still not as

seamless as it is thought out

to be, leading to lock-in situation

for enterprises. How do you

ensure that the customer doesnt

feel locked-in to your cloud?

one the benets cd cmpt-

n s the ease adptn hwever,

mst prvders d nt make t east mrate t, shd the cstmer

rw t ther servces. At NEC, we

recnze that ths s an mmedate

barrer t cd adptn, and have

pt n ndstr standard practces r

cstmers t bth mrate n and t

r cd erns. Whe mrat-

n the acta data s nt s dct,

we as cnst wth cstmers t

ensre that the can manae ther

wrkfws t.

Thee stemedouspotetafo theadoptoof coudcomput ida

A Quest ion of Answers AngirA AgrAwAl

2007 may 2013

ctoforum THE CHiETECHNologyoiCER oRuM


23/51


24/51

2207 may 2013


B E S t o f B r E E D m o b i l i t y

Best of

Breed

Tats t cssa ws. Tda v ps t abt

t xca data wt cpat

svs att w t a,

s a dvc tat fts t

ad, stppd b t st scc fct

a.

o st w s t da b ab t

tact wt csts ad pspcts att

w t a, a wt t abt t ac

cst tac ad vs.

Wats a cp, t: t spd at

wc t bt akt s at.

o-td t iT xctvs svd ctd

bt as t tp-tw pts, bt

75 pct pt t a

t tp fv. Tats a b

ctt a tc-

tat bca

vab ss ta fv as

a. At t sa t,

va vstt

bt s cas.

Cpas tat vstd

av bt

2011 dcasd tvstt 2012. Tat a s ctt-

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dcats a wss t vst as a wa t qck-

dt wat wks ad wat dst. Wt

tat a xpc, ts tpss a

kwdab abt w t tat t bt

vstt. Cvs, cpas tat spt

tt bt 2011 casd t vst-

t 2012. T pa catc-p bcas

ts bc scapab ca tat bt s t

cca t t bsss, bt ts ad t

Alway n anCnncThe Accenture survey revealssome startling facts onenterprise mobility

illustrationb

yphotos.com

Mobility

market is

maturing fast


25/51

2307 may 2013


offiCer forum

m o b i l i t y B E S t o f B r E E D

cptts. t, 50 pct

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ccs. Data sct, spca wt data

dvcs tat av t b ssd b

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(ByoD), tppd t st, ctd b 45 pct

spdts. Cst ad bdt ccsw ctd b 41pct spdts. its

t tat b dvcs at asab

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tt bdt t vst ctt d

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tabts (tak abt a tc tat as

bc pat asta sa qck).

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a, 31 pct ptdack tpabt wt

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o wa xps data

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t d t d t catc p t ps c-

ptts ad da t aad. W t-

pss b stats a at, t

a st a ptta pptts tak-

advata t tc, spca

as t bdas wat csttts b

cpt xpads. its t tat a

t t aas t sv cvd, ac-

t-ac capabts w a t ast

ctd. T da add cctd pdcts

t t asa tabts ad satps

btt ccats ad aatcs s

asct bt ws stcs c-

pas a add sss t packa t

btt pt w packas a a t

j. Paps ss psac bt jst as

ptat s t t t s a cpt

ad vab st t s xpc

wt t b adwa t t backd

ssts tsvs; pv t fcac

t cbat vsa spct ad

d cpxt. a, ts t

ptta aatcspcss as-

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bt t va cst xpc. o

25 pct spdts csd aatcs

a ptat b at, bt t cac-

s a tat pcta t cas as

tpss as t va aatd

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d , jst as t a st fd was

t ak wb tc fct.

Enterprises view tabletsalmost as important assmartphones, with 85 per-cent of respondents sayingthey support smartphones

$4.2bnwill be the size of

cloud security

services market

by 2016


26/51

24 07 may 2013 thectoforum.comctoforum

Eventc i o di sc uss i o ns

Audience sharing their

thoughts during the event.

Applications loadedon a BlackBerry

Z10 device.

The two-city BlackBerry Enterprise Mobility ManagementForum provided valuable insights to enterprise tech leaders

Managing Mobility

With the aim to create

awareness amongst

enterprise IT decisioninuencers around its

latest mobility man-

agement solution -- Enterprise Service 10

BlackBerry, in partnership with CTO Forum,

recently organised a two-city event.

The hal-day event, called BlackBerry

Enterprise Mobility Management Forum,

held in Mumbai and Bangalore witnessed

participation rom top enterprise technol-

ogy decision makers. The BlackBerry team

threw more light on its complete enterprise

portolio, designed to help technology lead-

ers deliver device management, security,

applications and unifed communications to

keep their business moving.

Explaining what all could be done through

the companys latest oering, Sunil Lalvani,

Enterprise Sales Director, BlackBerry India,

said, With BlackBerry Enterprise Service 10,

business leaders create value by empowering

employees to be more productive and better

equipped to serve customers.

BlackBerry enables organisations to

embrace consumerisation by enabling

enterprises to manage complex eets o

mobile devices. It satisfes the ull range

o security needs -- rom a basic level up to

very high levels o security and control. The

Sunil Lalvani, Enterprise Sales Director, BlackBerry India,

addressing the participants during the event.


27/51


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29/51

Social,Mobile,analyticS

cloud r vg s h wprm. cios r vrgghs sk r hgprv prf

By Akilesh ShuklaDesign By Pradeep Illustrations By Anil T

The IT space will transorm tothe third platorm in 2013,so say experts. Dubbed as'SMAC' which encompassesmobile computing, cloudservices, social networkingand big data analytics, thethird platorm is all that todaysCIOs care about. The growth

o the third platorm has beenexponential in the last coupleo years and many companieshave become very productiveand proftable by leveraging it.We present some o the bestimplementations o Social,Mobility, Analytics and Cloud,and how CIOs are reapingbenefts rom them

C O VER STO RY

2707 may 2013

CTOfORumThe ChieTeChnology

oiCer orum


30/51

OCIALiGATE successfully used a common platform forcommunication and collaboration to integrate people

iGATE, s a ba iT svcs cpa wt a

tat p v 27,000 ps. it p-

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ad bsss pcss tsc, ad pd-

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Tc ad opats) pat, t

dvs ctv sts t v 300 actv

ba cts, cd a a b

t 1000 cpas.

gATe cs mcst SaPt Sv

t acv ts. Tda SaPt pws

t tatSpac, kwd aa-

t ptaK, ad t cst cab-

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s bd, sa das, ad xca bst

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ad cass ts kwd dx b 10 p

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th chggATe ts a w a b c tt

wt Pat Cpt Ssts. i 2011,

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a ASP-basd tat, w Pat ad a

SaPt-basd tat. itat was

ptat, as ps d t cv-

t t d ad avat t at

bddd vas ssts. itat

INTEGRATION

COVER STORY

2807 may 2013

CTOfORum The ChieTeChnologyoiCer orum


31/51

t astct acss t tw tts

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pat. gATe dd a st tat was

a ad scaab.

th S

gATe ba vaat pts cd

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t akt ad atac csts w .

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hav tat t csdat a -

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iSpaceprovides a

single windowto access mostcommonly used

applicationsChella Namasivayam M

CIO, iGATE

C O VER STO RY


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DIALING GROWTHConfectionery Giant Perfetti Van Melle has adopted smart phonesto save time, money and boost productivity of the organisation

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ad ed, a sa tw cad

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COVER STORY

3007 may 2013



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34/51

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Usha International wanted to continue building on thissuccess with fast and market-driven business decisions. Itchoose SAP NetWeaver Business Warehouse powered bySAP HANA to enable lightning-quick data analysis

NALYTICSTAKING BUSINESSINSIGHTS TO NEW HEIGHTS

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COVER STORY

3207 may 2013



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ts sc, w d -p-

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as ast data ads ad ast q

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appacs w xad: add

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databas wt t SAP hAnA databas.

Wt SAP hAnA, cpa ads sawt pptt t p das a t

Ultimately, werecognised that

SAP HANA coulddeliver the high

performanceanalytics we were

looking for

Subodh DubeyGroup CIO, Usha

t t data-at pcsss, ad

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C O VER STO RY


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H.D. Smith deployed cloud computing for scalability andagility to support thousands of customers and suppliers

headquateed in Springfeld, Illinois,H. D. Smith is among the largest national

ull-line, ull-service wholesalers providing

a complete line o prescription products,

OTCs, HBAs, home healthcare products,

durable medical equipment, seasonal

merchandise and a wide array o marketing

programs to retail pharmacies, regional

chains and health systems. The aims to

be preerred, customer-ocused, national

supplier o healthcare products and

business solutions improving the quality,

LOUD

saety and cost o patient care whilemaintaining the highest level o efciency.

The company, ounded in 1954 has around

1000 employees on board and specialise

in reliable product distribution, innovative

programs and advanced technologies.

th chg

The company sought to transorm its IT

inrastructure to support its strategy to

control costs and improve patient outcomes.

The IT managers realised that a datacenter

JOURNEY INTOTHE CLOUD

COVER STORY

3407 may 2013



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BUSINESS ISDRIvING SMACRajarshi Sengupta, Senior Director, Deloitte India,talks about the rising trend of SMAC among enterprises

We are hearing a lot about social, mobile,analytics and cloud (SMAC), and their

potential for the enterprise. Is it really creating

value for enterprises or is it just hype?

W a cta s b ad aatcs c-

at scat va cts ida.

a bt pspctv, w a s cas

pjcts b cts vad scts sc as a-

ca svcs (sac), paa, mCg w

cts av t da wt dpdt aca

advss a td da /dstbt twk

tsd t pvw t asat. t-

COVER STORY

3607 may 2013



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ps apps ( tps v bt s-

ts) a b pstd b cts t av

sc ats ca tabts s tat a) t ct

ca t ast dback t cst

tact (b) t at ca av a st

TAT (tad t) cvt a c-

t (c) t ct s ab t ps vat data

t t d cst. T abt t at

sc data wc was tt t avaab

svs as a pw pt d t

aatcs . a aatcs pspc-

tv, w a s s va t

ida akt wt va add. mst t

cs s a as b cst aatcs,

ad ad a 360 vw t cst, bt

cas w a s aatcs csd

spp ca, ad wkc wc

a av a pact t ida akt-

pac. W av a v csts w awk sc sts ad a tak

t sts ad tat t t t dc-

ss ad bsss pcsss.

Sa, a sca pspctv, w

st s t s pa tw cats

sk ad stt aatcs. Ts s w

cts sca t sca da sts t tak

t czac a cpats/sss/

atv a t ct. T scd s

s sca da as a ca pt-

a bad svcs. Ts s t s-

wat asct.

i xpc, cd adpt ida

s st t at t v t was xpctd t b.

hwv, s pdcts sk ad st-

t aatcs ad as Crm sts d

cd basd sts ad a d

cas adpt. T a sss ida

s t b ad sct ccs. it s as

t cas cts w av sk cst t

astct, t c cvt CAPeX

t oPeX ds t wk sass as t

CAPeX as aad b ad. As, c-

ts t va cd, a d appcat

pt aat s dd b wct dt wc appcats t a

ctab ptt t t a cd ad

wc t wd k t kp wt t.

Some CIOs are adopting these

technologies following the hype,

but fail to get good results. How can they

leverage these technologies to get

meaningful results?

W w av s sc tcs

dv va s w t av b td

t bsss as bsss tasa-

ts ad av b bsss dv. Cass

w sc appcats tc av

b td back t k statc patvs

dc p c av a 360vw t cst av wkd w.

How does SMAC helps organisation

to deliver future of work in terms of

connectivity, collaboration, real time and

productive?

As xpad a, bt sts

tps b apps tps

appsts a c t t pct tat

aws pp t b cctd t pats

t asat wc a t

/ d td pat ssts (da / ds-

tbts/ dpdt aca ats).

Ts as aws a t dback

( at ast qas a t) dback t b

st back t bass wc dcss

abt a cst / a SCm pb ca

b tak. i ts cabat, t

v twads a Sca Bsss (wc s

Bsss t ep ta Bsss

t Cs B2B) s fctd t

cas s Sca mda ts k

ya wt a asat. Ts aws

a t cabat ad dback.

CIOs are prioritising analytics, cloud

and mobile strategies to stay in step

with their rapidly changing customer

bases. Do you agree with the statement?

ys. T a dvs a bssswc s t t dstad csts

btt ad t cct t t ds t

tps t c va t paad

tsd- actct. S Cios a av-

t dstad a st sss ad

sc appcats cd tat,

sct ad vac. W s Aatcs

ad bt ast v ada w.

How are industries prioritising

social, mobile, analytics and cloud?

Ast a dsts a av vvd

aatcs. T appcats a

cst, wkc, spp ca t a. i

s cass t a ad aatcs as

b sd. a b pspctv,

a dst wc as t wk wt a

xtdd da/at sst s d

was t va tps apps. a

a adpt pspctv w s aca

svcs, mCg ad Paa t bt

aa. A cpas a vst sca.

There are some concerns too. Do

you think that mobility could emergeas the Trojan Horse?

n. T w cta b qt a w

cas, ts Cios av t

da wt ByoD ad t d t cct

t td pat ssts. hwv, tat s

w t dd sct actct

ad vac cass d t kck

. T Cio as as t dstad tat

cas a wk ppat w

c w w ask bt sts

t wkpac.

From ananalyticsperspective,

we areseeing

enormousleverage in

the Indianmarket withvalue add.Most of thefocus so farhas been on

customeranalyticsRajarshi Sengupta,

Senior Director, Deloitte India

COVER STORY

3807 may 2013



41/51

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Event by Gold PartnersPresenting Partner

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CSO Forumis proud to launch

Join India's Top CSOs for a 2 day

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Venue: The Trident, Gurgaon

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offiCer forum

t pps ts datb, t s st

d ad s tat w ca a b

ad t sa st. W

i tak abt ad , t t

s st assss vabt, t

addss t bsss sk pstd b t

vabt. Ts ca app t appcats,

pat ssts, a aspct sk

asssst cpat astct.

i assss vabt, w-

a cck st, ad s t ad -

act a pat ca pat pas wsd

a cck st. Bt t st

w a cck st w b t wd p

ctca sts v-spd sct

sa t . s, ctca pdc-

t ssts w b pactd, ad i dt

a a pstv wa.

y s, k st ts sct, s

tk s vvd. it ds st t ada

a ts d t ptd tat sct

aass ca b dcd dw t pat-

as cta a cck st. utat

t, s a actvt s qd, atast a t tst csts

(C-vs, t bsss ts, ss,

tc) s ptat t s.

T acta ctts t cck st sd

b t as pat, at tat as

2013, w a s t b s dt

vss t cck st, ad s vss

a appa ack. T wst ds

dv wt a qat tat s vs

ppta t t pcs t ca ad

ts a sa xta adts b

cstacs, a w av v

dct cck sts, bt w as a t s

tat Cstats s sad cck st. T

a pt cass w t adt kcks

p t w aa' st s scpt

tst. i cas wtssd t s

a, t scpt tst rdhat etps

lx csstd 6 tsts (!) ad t

tsts swd a sdstad t p-

ps t /tc/tpss .

Bt t cs s t t tds

dpd b adts, ts a ta

tat. Vabt tst a s t

a sa sbjct. i av pstd pvs

t sbjct aa twk ptat

tst. i sa: t w b a d

s bssss t sw adts tat t

pt as b assssd b a tstd

td pat, bt ts p va, v

w bssss sd b pa t sta-

dad tw wk dv wt a ps

ta. bssss t s a a va

a twk ptat tst, t sct

as t b at a cta v att. mst bssss a

w a tat v.

T t s t sbjct

atatd, attcatd

sca tcqs wc

i av as wtt abt

xtsv, bt a a

pst ad Capt v

Sct D-. i

sa, t td

sd attcatd v-

abt sca sts accac, a

bs as pstvs, wastd scs,

ad ad pats ad dvpt

tas. Ts s t a pb wt a pa-

tca t, at s t a sp-

ca bad. it s a tat t ccpt

attcatd tst, wc ats ttt ta p sswk v-

abt asssst.

hw abt t w bs v-

abt aat pdcts t t

(wc d t aa vabt, t

ak a attpt at assss vabt)?

W, st t a t p a

xpsv apca tac t [st /

p sc sca a], t t

was dsd t ak a ss attpt at

accat vabt asssst (

t d t), t t tsts w b ack v-d, accat, ad / d t

sca a sc wa (.. t appca-

t s v a pbc url, wt t st

tat a cat data, cd

ad passwds, a d b a tstd

td pat).

i cas, a v xpsv Vm pdct

ta ds t t ta pt sca. it

s cd wt dds tst patts

dt tps tat (mS Wdws,

*x, tc) bt ' aa wt oS

cats, w k at t t tpt

ad b dat sspcs. i a t t

aast a lx ad Wdws tst tat ad

packt sd t sca s pb

attpts. i sa, t t ds t.

it jst pdcs a st cat

ts (s ctv a kd Sct Sta-

dad t tat) wtt acta tst

t xstc vabt.

S t va pcp: t cpa

[p] as a sct stadad ac

aj pat sst ad databas t

twk ad ac t t stadad ds

t b tstd a, s t at asst sts

t asat, dpd

t va stat ad twk

actct. As t t

wt, t w d t b

s aa/scptd a-

tat atatc vabt

asssst pcsss.

S c ad wt a st

vabts, wat ds

d wt t? T vabt

s e c u r i t y tEc H fo r G o VErNANc E

Yes, dies adt, ads ad. i ts t ad, t t a tw pssbts.o s tat t att at sct t

asat s at sc a v tat sct apps bt

ctv ad taspat ts tatd t

t abc BAu pcsss ad a sad pcsss

a atatd wt accat sts. T scd (a

k v t at sct 2013) s tat t

ad s t w ptd.

36%was the

contribution of

saas to the cloud

market in 2012


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4607 may 2013


It wast a tat t appcat pa tac

APi, as ts ppa kw was add as tt

ta a pa t pa ks ad as st tat

was tt va t b pct a bsss.

Bt a a wc appcats a dsd t b ab

t daw data ad addta ctat s t

scs, t APi, wc abs dspaat appcats

t ccat ad v bw ac t, as

bc ta t acv t kd at tat

cpas d t tv.

T s ptac APis s dspa

at natwd isac, a 80-a-d at a

dst t xact kw ast-v iT va-

t. natwd isac ctd J Sca

t wd statps v as a wt a spcc

pps: T jct natwd wt t tp at

ad dst a d at statps, ad wc

t Cbs, o, cpa dd t was t kppac wt a ast-v aktpac.

Jst bcas w t sac spac, ad w a

atd aa t bsss wd, ts st pssb s t b

vatv, sas Sca, w was a d as a bsss

aast t cabatv svcs ta ad s w pdct w

tps cabat.

At spd s st w as wt t cpa cap-

t s sca da ad cabat ts, Sca

vsaw t cat a ta SaPt pta t sv as a

cabatv wkspac ps. Wt tat pat pac,

t xt stp was t ppat t wt s appcats. Sca

Led by a recruit rom the startup world,Nationwide Insurance is combiningcollaboration and APIs to reinvent the wayit creates applications By Tony Kontzer

Innovatingat Startup Speed

bwd s statp backd ad spaadd t

cpa's adpt cpttv ackats, wc tc-

ca tas spd t t pa wt APis a t t vt

w appcats t pta. S a, natwds ackats a

dv spads. T st sc vt, d ast J, was w b a

ta tat vad a APi a stwa as a svc appcat tat

s v, staat ad t dscts t natwd

ps. T pb? mst ps wt w

t vst a td-pat st t d dscts t aas. T

st? B t dscts t t ps va APi cas

ad dspa t wt a ap-k tac tat sws p

a wks cstsd pta vw. nt dd t app-

cat dv va t natwds ps, t at

casd t s t td-pat app tat natwd

ad b pa . it as ttd ac b t v-

ps dvpt ta tw das wk.

At t cpa's scd ackat, ta td t

tack a dat aa: appvas. rcs tatps w w taskd wt appv t- qsts, bdt

cas, qpt pcass ad t k ad t t a dt

sst ac appva, t ta st t t bd a app tat wd

va APis ac ts ssts, ts aw ps t

accss ad cpt a t pd appvas a s app.

T t pvd t abts t cpt a s t,

bt t va was s ca tat t st app, dbbd m

Appvas, as vvd t a -bw iT tatv. nw nat-

wd s a p ts td ackat b. 28, w t

cs w b a scs apps. T ast at

t s xpctd as a as 100 dvps a attd ad

33%surge in digital

commerce

market in india

by 2013

NEXt Ho rI Zo NS manag e me nt


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