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SM B10: Rethink Disaster Recovery: Replication and Backup Are Not Enough

Paul Belk Director, Product Management

Ranga Rajagopalan Principal Product Manager

Mike Weiss Staples

SYMANTEC VISION 2012 SM B10: Rethink Disaster Recovery 2

Tsunami in Japan – March 2011 Hurricane Irene – August 2011 Philippines floods – Dec 2011

SYMANTEC VISION 2012 SM B10: Rethink Disaster Recovery 3

99% 4 days

99.9% 9 hours

99.99% 52 minutes

99.999% 5 minutes

SM B10: Rethink Disaster Recovery: Replication and Backup Are Not Enough

Paul Belk Director, Product Management

Ranga Rajagopalan Principal Product Manager

Mike Weiss Staples

SYMANTEC VISION 2012

APP7400 - Symantec HA/DR Futures and Roadmap

Legal Notice and Safe Harbor

This forward-looking indication of plans for products is preliminary and all future release dates are tentative and are subject to change. Any future release of the product or planned modifications to product capability, functionality or feature are subject to ongoing evaluation by Symantec, and may or may not be implemented and should not be considered firm commitments by Symantec and should not be relied upon in making purchasing decisions.

Copyright© 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

5 SM B10: Rethink Disaster Recovery


Disaster recovery is more than just backup and replication!

6

Data Availability

Disaster Recovery Application Availability

Disaster Recovery Readiness

Backup Replication Stretch mirrors

Storage recovery Network recovery Service recovery

DR audits Recovery tests Risk mitigation

SM B10: Rethink Disaster Recovery


Application Availability

Data Availability


SM B10: Rethink Disaster Recovery 7



Data Availability




Comprehensive automated Disaster Recovery with Veritas Cluster Server


2 Re-purpose disaster recovery site

3 Recover applications at DR site

1 Detect and report disaster


Automatic disaster detection reduces operating expenses


Inter-site communication Production Site DR Site

Data Availability

Heartbeats

• IP-based heartbeats between sites

• Site outage vs. service outage

• Configurable timeout for detection

• Automatic vs automated recovery


Visibility into both sites provides immediate fault awareness


“Service down” status


Data Availability Immediate fault

notification

Heartbeats

Veritas Operations Manager


Reliable notification with email integration and custom script execution


“Service down” status


Data Availability

Heartbeats


Customizable notification

Configure rules to take action on fault types


Recovery Plan: Put DR site to effective use while standing by for Disaster Recovery


Production Site DR Site

Data Availability

Heartbeats

app QA Analytics and reporting

User Acceptance Testing

Lower priority services

Active workload balancing Site 1

Site 2

Balancer


Web based configuration and execution of recovery plan adds simplicity


Site aware plan for automated recovery

Specify the services and apps to start/stop

Customization for complete flexibility

Select the recovery plan, click to execute


Graceful failover/failback for scheduled maintenance

17

Web server

Database Database

Prod_App

app app app

Prod_App

app

Web server

Prod_App

app

Web server

HR_VBS

Production Site Disaster Recovery Site

HR_DR_VBS HR_DR_VBS

Scheduled maintenance

Database

Prod_App

app app app

Web server

HR_VBS

1 Stop App at Production site

3 Start App at DR site

2 Manage replication layer

Database


• Ensure DR site is up to date (0 RPO)

• Promote DR site as active site

• Reverse replication direction


Application protection against unplanned downtime

18

Web server

Database Database

Prod_App

app app app

Prod_App

app

Web server

Prod_App

app

Web server

HR_VBS

Production Site Disaster Recovery Site

HR_DR_VBS HR_DR_VBS

Disaster Recovery of Service

1 Replication: forced takeover

2 Automated service start

3 Failback: manage replication

Database


• Ensure DR site is at consistent state

• Force promote DR site as active site

• Add recovered site as passive site

• Resynchronize recovered site

• Failback service to recovered site


Automate DR with your existing replication solution

19

Visit Symantec Operations Readiness Tool (SORT) for downloading latest updates of VCS replication agents

Replication support matrix for VCS Disaster Recovery

SAN Array-based replication

EMC CLARiiON MirrorView

EMC SRDF

EMC SRDF/Star

EMC VPLEX

Hitachi TrueCopy

Hitachi Universal Replicator HP 3PAR RemoteCopy

HP XP Continuous Access

HP EVA Continuous Access

IBM Global Mirror

IBM Metro Mirror

IBM SVC Copy Services

IBM DS4000

IBM XIV Mirror

NetApp SnapMirror

Host based replication

Veritas Volume Replicator

Replication appliances

Symantec NetBackup RealTime

EMC RecoverPoint

Database replication

Oracle DataGuard

IBM DB2 HADR


https://sort.symantec.com/agents



Data Availability




Driving blindfolded without insurance?


72% Downtime caused by system upgrades

59% DR tests impact revenues, productivity

2 Average number of DR tests per year

Manage risks proactively with complete DR visibility


Gain complete visibility into your production and DR sites with Veritas Operations Manager


Health checks

High Low

Quick summary dashboard for status of all applications

Health checks for proactive risk detection


Choose from a large set of risk signatures to create your customized health check



Gain confidence with zero downtime DR Fire Drill

25

Primary Site

Replication

Secondary Site

Initiate Fire Drill Mount Snapshot Test Application Reset No impact on production site

One step set-up + VOM scheduling

Available with major replication products

Detailed pass/fail logs for DR audits




Data Availability




Reliable and cost-effective data availability with Veritas Replicator


Infrastructure Recovery

Virtual Machine Recovery

Replication Recovery

Application Recovery

Service Recovery

Network Recovery

Data Availability

Disaster Recovery

Host based replication

Granular file replication

Eliminate vendor lock-in

Storage optimization


Veritas Replicator Customize the solution to meet your needs


APP 1

Block Replication

Production DR

• Block/Volume based

Veritas Volume Replicator

• Continuous Replication

• Write order fidelity

Veritas File Replicator – New in 6.0

File Replication

DR Production

APP 1

• File based

• Periodic Replication

• File/Directory granularity


Save costs and eliminate complexity with Veritas Volume Replicator


Standardization • Any storage, any application • Any Platform (Unix/Linux/Win) • Physical or Virtual

Manageability • Disaster recovery automation • Storage optimization • Clustered replication

Protection • Write order fidelity • Zero RPO • Network outage protection


Enable new data availability scenarios with Veritas File Replicator


• Periodic replication

• Intelligent change tracking

• Selective files/directories

• Triggered replication

• Content distribution

• Multiple targets

• Active/Active replication

• Workload balancing

• Off-host processing

• Scalable replication

• Parallel writes up to 64 nodes

• De-duplication savings


Achieve your Business Continuity objectives with Symantec Disaster Recovery solutions


Veritas Replicator

Veritas Cluster Server


Bullet Proof Disaster

Recovery

REMEMBER:

Backup and replication are not enough for Disaster Recovery !!


Disaster Recovery at Staples Mike Weiss


CONFIDENTIAL – FOR INTERNAL USE ONLY

Symantec Vision 2012

May 7 - 10

Rethink Disaster Recovery: Replication and Backup Are Not Enough

Mike Weiss

Staples


Environment

Applications

• Ecommerce, EDI, Enterprise Data Warehouse

Servers

• 675 AIX

• 100 VIOS

• 120 HPUX

• 1200 LINUX

EMC Symmetrix and NAS storage

Virtualization Technologies

• IBM VIOS

• HP VPAR

• VMWARE


The “Virtual Journey”

Virtualization Today

• 50% of LINUX

• 80 % of UNIX

How did we get here

• Time

• People

• Resources

• Process

• Initiatives/directives

Benefits

• Reduced TCO, ROI


Planning

• Good projection figures from business partners

• LPAR and VIO estimates

• Weighted LPARs, capped or uncapped

• Mixing production server images with non production images

• Dedicate machines to on app or mix and match apps

• Dedicating I/O cards

• NPIV or VSCSI

• The list goes on and on


Disaster Recovery Then and Now

Traditional

• Backup to Tape

• Offsite storage

• Offsite or Vendor Computer Facility

• Bare Metal OS Restore

• Application Data Restore

Pros and Cons

• Business continuity and recovery

• Slow

− Long backup times, long restore times

• Multiple Vendors

• Reliability

− Lost or missing tapes, I/O errors



Traditional Active/Passive Failover (HA/DR) • Active Application with Data Replication between multiple data

centers

Pros and cons • Business continuity and recovery

• Cost effectiveness

− Idle equipment

− Software licensing

− Inefficient use of floor space

• Manual intensive

• Lengthy failover times



Fail over example • Traditional

− Middleware shutdown web servers

− Middleware shutdown of MQ Series

− Middleware shutdown of job scheduler

− Application group stop application

− DBA shutdown databases

− Network group make DNS changes

− Unix admin offline all file systems and storage devices

− Storage group manipulate replicated data group

− And then the reverse process on the DR site

− Approximate failover time 4 hours

• With VCS failover − Site operations analyst

• Point, click, select REMOTE FAILOVER, click OK

− Approximate failover time 15 minutes



Active/Passive Failover with VCS (HA/DR)

• Active Application with Data Replication between multiple data centers

Pros and cons

• Business continuity and recovery

• Cost effectiveness

−Ability to EASILY multipurpose failover hardware

• Simplified failover


Summary

• How many of you face similar challenges

• What is your biggest obstacle

• Is it technical, procedural, or managerial

• Do you get buy in from your business

• Turnaround times

Thank you!

Copyright © 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

Paul Belk ([email protected])

Ranga Rajagopalan ([email protected])


mailto:[email protected]

mailto:[email protected]

sm b10: rethink disaster recovery: replication and …vox.veritas.com/legacyfs/online/veritasdata/sm...

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