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Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement EMC Insurance Co. [email protected]

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Page 1: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Slip and Fall Prevention:Back To Basics

Larry Readout, CSP, ARM

Senior Engineer, Risk Improvement

EMC Insurance Co.

[email protected]

Page 2: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

1. Financial impact of falls

2. Critical same-level fall hazards

3. Slip/Fall prevention best practices

4. Key components of a slip/fall

prevention program

http://www.emcins.com/LossControl/safetyPrograms/slip-and-fall.html

Agenda

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Walking and Working Surfaces, 1910.21

(d) Inspection, maintenance, and repair. (1) The employer shall ensure through regular and periodic inspection and maintenance that walking and working surfaces are in safe condition for employee use.

(2) The employer shall ensure that all hazardous conditions which are discovered are corrected, repaired, or temporarily guarded to prevent employee use. Repairs shall be made in a manner that will restore the walking and working surface to a safe condition for employee use.

(3) Only qualified persons shall be permitted to inspect, maintain or repair walking and working surfaces except for the incidental cleanup of non-toxic materials.

Effective 1/17/2017

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2016 EMC Countrywide Data, work comp

-

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

$0

$5

$10

$15

$20

$25

$30

$35

# C

laim

s

Tota

l In

curr

ed

Total Incurred # Claims

Top Workplace Injuries

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2016 EMC Countrywide Data, all lines

Top Casualty Losses

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

$0

$10

$20

$30

$40

$50

$60

$70

$80

# C

laim

s

Tota

l In

curr

ed

Total Incurred # Claims

Page 6: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Liberty Mutual Workplace Safety Index 2017

Page 7: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Not Just A Senior Issue

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National Statistics - Falls

Source: CDC

USA is #1Who’s #2?

4 out of 5 falls: No treatment

Page 9: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

1. No program / no one in charge

2. Not performing regular walkway audits

3. Unsure what constitutes a fall hazard

4. Unaware of floor traction and remedies

5. Slow to address hazards

Biggest Mistakes Businesses Make

Page 10: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Risk Management Process

1. Scan Environment

2. Identify Risks

3. Analyze Risks

4. Treat Risks

5. Monitor

Page 11: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Uneven surfaces

Slippery surfaces

Obstacles

Why Do people Fall?

#1 Issue

Critical Environmental Hazards

Personal Risk Factors

Complacency

Distractions

Personal health factors

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Not Sensitive To Risks

Dark, Icy, Uneven, Carrying Bulky Load

Page 13: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Construction/Maintenance Activities

Greatly Increases Risk – Requires Frequent Auditing

Cords, hoses, other obstructions

Wet, contaminated or damaged walking surfaces

Poor quality or inappropriate mats

Page 14: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Sunken ½”

Obstructions

Maintenance Activity

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Slip, Trips, Falls – Universal Hazards

1. Uneven walking surfaces

2. Slippery floors, wet or oily

3. Ice patches - parking lots/sidewalks

4. Inadequate mat strategy

5. Improper footwear

6. Cords, clutter and obstacles

7. Stairs – condition, handrails

8. Inadequate illumination

Page 16: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Uneven Surfaces – Obvious?

Slab settled 2”, broken hand

Sunken ½”

Page 17: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Less Obvious Hazard

½” change in elevation

Snow accumulation is a clue surface is uneven

Page 18: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Repairs - Mud jacking

Same area after repairs

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Why Wasn’t This Noticed And Fixed?

1” raised edge. Person with walker fell face-first

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Which Is Safer?

Page 21: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Subtle Risk = Complacency?

5/8” raised edge = broken wrist

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Preventing Trips?

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Eliminating Hazards Is Always Best

Page 24: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Hierarchy of Hazard Control

Eliminate

Identify/Isolate

Warn

Least Effective

Most Effective

Page 25: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Hall Of Shame

Sunken ½”

Eliminating hazard is always best!

Page 26: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Fall Risk? Bank On It!

Customer stumbled at curb when leaving bankBroken collarbone, concussion

Page 27: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Uneven Surfaces – Urgent Care Clinic

Built-up curb ramps are not recommended

Page 28: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Is This A Solution?

Repaved and repainted the lot, but…..Same hazard remains!

Page 29: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Solution - Awareness

Paint or stain sloped surfaces

Page 30: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Reactive vs. Proactive

1” Raised edge = broken wrist. Painted after injury

Page 31: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Short Flight Stairs

Stripe each edge and use mineral aggregate

Ramp instead?

Page 32: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Flared Side Not Marked

Concrete – asphalt transitions often uneven

Page 33: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

You Make The Call

Page 34: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Ramp Edge Not Marked

5/8” high here. Stumbled face forward.

Page 35: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Best Practice

Highlight flared sidesUse mineral aggregate for slip resistance

Page 36: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Missing The Mark

Don’t paint flat section – idea is to highlight flared sides

Page 37: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Don’t Forget Traction

Low traction, need mineral aggregate

Page 38: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Slippery Surfaces

Puddles = Wet shoes = Broken femurContributing factor: ceramic tile traction, small mat

Page 39: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Floor Traction – ANSI/NFSI Standards

✓ ANSI/NFSI B101.0 2011: SCOF ≥ 0.6 high traction, .4 – .6 moderate

✓ ANSI/NFSI B101.3 2012: DCOF ≥ 0.42 high traction, .3 -.42 moderate

Page 40: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Floor Traction – Senior Campus

Low traction ceramic tile, wiper mat not effective

Page 41: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Floor Traction – Senior Campus

Simple treatment – now high traction, no mat needed

Page 42: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Floor Traction – Senior Campus

Showers need more help, recommend SCOF > 0.8

Note water beading

Poor lighting too!

Page 43: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Floor Traction – Senior Campus

Page 44: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Floor Traction – More Is Better

Crazy use of a mat

Page 45: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Floor Traction

Ceramic tile, unknown traction, fell when turningTurns require about 40% more traction

Page 46: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Variable/Unknown Traction

Abrupt change in traction, turn. Snowy day. Wet soles?Shoulder and head injuries

Page 47: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Got Traction?

Rainy day but no puddles. SCOF = 0.15

Page 48: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Traction

Abrupt change in traction at ER entrance

>1.2

0.61

Page 49: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Slip Resistant Footwear

Studies show at least 50% reduction in slips*

• SNEEZED-BOOT SLIPPED-FELL-DISLOCATED SHOULDER

• WEARNG FLIP FLOPS SLIPPD ON WET FLOOR- DIED

* Liberty Mutual Research Institute: Slips and Falls in Restaurants, 2011

Page 50: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Poor drainage/water management

Sunken ½”

Slippery algae, neck/back injuries

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Directional Drainage

Sunken ½”

Page 52: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

#1 Seasonal Issue: Snow/Ice Management

• Everyone expects a safe environment

• 100% dry clear pavement hard to achieve

• Timeliness of response is critical

• Best Results: Mechanical removal combined with chemicals and abrasives as needed

Assign someone to oversee programIncrease audit frequency –conditions can change rapidly

Page 53: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Thaw/Refreeze

37° air temperature at 7:00 am22° pavement temperature

0

0.05

0.1

0.15

0.2

0.25

0.3

30° F -1° F

SCO

F

Ice Traction vs Temperature

Page 54: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

• Have a site plan

• Depth/weather triggers

• Timing. Coordinate parking, plow after hours

• Salt services

• Thaw/refreeze follow up

Snow/Ice Management

Page 55: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Thaw/Refreeze – Monitor Frequently

Ice not expected, was due to roof melt. No gutters

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$0.12

$0.16

$0.25

$0.28

$0.34

Sodium Chloride (rocksalt)

Sodium & MagnesiumChloride

Sodium, Magnesium &Calcium Chloride

Sodium, Potassium &Calcium Chloride

Calcium Chloride (90%)

15°

-5°

-10°

-20°

-25°

Page 57: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Top Ice Melt Chemicals

1. Rock Salt. Cheap and readily available. Best in the 20 – 30° F range

2. Magnesium Chloride. High performance and lower environmental impact. Good to -15° F

3. Calcium Chloride. Widely used premium deicer, good to -25° F. Works fast

4. Acetates. No chlorides so low corrosion potential. Expensive.

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Temperature Matters

46.3

8.66.3 4.9 4.1 3.7 3.2

0

5

10

15

20

25

30

35

40

45

50

30 20 15 10 5 0 -6

Po

un

ds

of

Ice

Me

lte

d

°F

Lbs of Ice Melted per Lb of Salt

Salt’s effectiveness drops off exponentially below 25 °F

Don’t use ice melt to simply melt snow/ice – shovel or plow first

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Salt Brine Pre-treatment

• Prevents snow/ice from bonding to surface

• Allows more efficient, effective plowing/shoveling

• Reduces waste and salt used

• Faster melting

Page 60: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Salt Brine Pre-treatment

• Apply hours before storm for best results.

• 2.2 lbs salt per gallon of water

• Effective down to 15° F.

• Not recommended for:

• Freezing rain or rain turning to snow

• Very cold temperatures with dry blowing snow

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Too Much Ice Melt?

• Increases floor maintenance costs

• Can cause slippery floors, especially Calcium Chloride

• Environmental impact

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Post Event Cleanup

Residual sand can be slippery and clog storm sewers

Page 63: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

What About New Concrete?

• No chlorides for 2 years

• Use Acetates or abrasives only, or….

• Apply a sealer

• Generally not a chemical attack• Melted ice enters air pockets

and expands when refreezing

Typical spalling damage

Page 64: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Frequent Site Monitoring – Winter/Early Spring

• Flat areas: Melted snow may pool and refreeze.

• Blowing snow: Windy conditions can undo plowing efforts.

• Handicapped parking spaces: Pay special attention to these

spaces. Users need more traction.

• Sidewalks: Sidewalks tend to freeze faster. Frequent monitoring is

critical.

• Icicles: Remove icicles from buildings - they can melt, drip and

refreeze on the pavement. Falling icicles can also be a hazard.

• North side of buildings: These areas tend to be more shaded and

don’t benefit from direct sun for melting.

OSHA’s new rule on walking-working surfaces requires employers to “inspect walking-working surfaces regularly and correct, repair, or guard against hazardous conditions“ – January 17, 2017

Page 65: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Review site with contractor or staff before winter

Identify problem areas and obstacles for plows

Snow/Ice Management

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Thaw/Refreeze: Snow Plow Strategy

Page 67: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Obstacles

Sunken ½”

Anything wrong here?

Page 68: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Mat Strategy

Outdoor scraper

Dual action: scrape/absorbWalk-off carpet tiles

Wiper action

Wet areas or anti-fatigue

Page 69: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Mat Strategy

Outdoor scraper

Dual action: scrape/absorb orWalk-off carpet tiles

Outside door

Inside doorway

Page 70: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Mat Strategy

Wiper action

Wet areas or anti-fatigue

Additional walk off non-slip backing

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Making Mats Safer

Edge taping

Page 72: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Grippy Mat

Got Mats?

Disposable wiper mats – adhesive backed

Page 73: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

More Harm Than Good?

Got Mats?

Curled edge kicked up - Shoulder and hip injuries

Page 74: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Putting It All Together

1. Train staff to recognize & correct or isolate hazards✓ Walkway safety basics, floor maintenance

procedures, proper use of signs, spill clean up2. Perform regular walkway audits, include lighting *3. Provide easy way for employees to report hazards *4. Test hard-surfaced flooring for traction. Choose the

right floor type (ANSI B101.5, high traction)5. Written snow/ice management program6. Mat safety program: when/where, inspect/replace7. Require appropriate footwear

Walking Surface Safety Program

* Try EMC’s Walkway Check App

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Empower Staff to Report Hazards

Page 76: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Putting It All Together

Prevent Slips, Trips

& Falls

Train staff to ID and report

hazards

Perform walkway

audits

Manage snow/ice removal

Manage floor mats

Ensure floors and shoes are high traction

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Addressing Human Factors

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TCNA Updated Test Method: AccuTest

DCOF AccuTest replaces ASTM C1028Uses BOT-3000, 0.42 is high traction threshold (DCOF)Uses sodium lauryl sulfate, a common real world residue

Page 79: Slip and Fall Prevention : Back To Basics Readout... · Slip and Fall Prevention: Back To Basics Larry Readout, CSP, ARM Senior Engineer, Risk Improvement ... Inadequate mat strategy

Safe Walking Tips For Everyone

• Always take the safest route – avoid short cuts

• Don’t rush, especially on slippery surfaces or low light conditions.

• Don’t use your smartphone while walking.

• Walk deliberately on slippery surfaces. Take slow, short, flat-footed steps.

• Inspect shoe/boot outsoles monthly, especially heels

• Wear slip-resistant footwear, especially if exposed to wet environments.

• Look out for "black ice." Often shows up early in the morning, or in areas that are shaded from the sun.

• Use caution when getting in and out of vehicles, use the vehicle for support.

• When entering a building, remove as much snow and water from your boots as you can. Walk carefully on hard-surfaced floors – even if there are no puddles your outsoles may be wet.

• Avoid carrying items. Keep hands empty and outside pockets so arms are free to move for stabilization. If you must carry items, use backpacks.

• When walking on steps, always use the hand rail and plant your feet firmly on each step.

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