slide 1 consumer services careers - stephen f. austin...

Presentation Notes Consumer Services Careers: Connecting Education and Employment

Consumer Services Careers: Connecting Education and Employment

Copyright © Texas Education Agency, 2012. All rights reserved.

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Consumer Services CareersConnecting Education and Employment




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CopyrightCopyright © Texas Education Agency, 2011. These Materials are copyrighted © and trademarked ™ as the property of the Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under the following conditions:

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2Copyright © Texas Education Agency, 2012 . All rights reserved.




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Career Planning

The job market is constantly

changing

New job skills are needed

More skills, training, or education

required = more income

CTE: Making the DifferenceClick on link

Copyright © Texas Education Agency, 2012 . All rights reserved. 3

The job market refers to the wide variety of job and career choices that will be available when you are go to work. Job skills are specific things you can do that are needed to be successful on the job. Generally, the more skill, training, or education required for a job, the more income you can earn. Click on hyperlink CTE: Making a Difference to view video. CTE is leading positive change in secondary, postsecondary and adult education, with innovative programs that are making a difference nationwide. http://vimeo.com/26926766




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Focuses on consumer practices and

responsibilities, the money

management process, decision-

making skills, impact of technology,

and preparation for human services

careers.

Copyright © Texas Education Agency, 2012 . All rights reserved.

Dollars and Sense

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Human Services recommended sequence of courses.




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College and Career Initiative

• Education initiative designed to prepare students for a:

Lifetime of success

Secondary and postsecondary opportunities

Career preparation and advancement

Meaningful work

Active citizenship

• Designed to help students (and parents) make:

Wise education choices

21st Century curricula combining

rigorous academics and

relevant career education

Copyright © Texas Education Agency, 2012 . All rights reserved.6

Achieve Texas College and Career Initiative is an education initiative designed to prepare students for a lifetime of success. It allows students to achieve excellence by preparing them for secondary and postsecondary opportunities, career preparation and advancement, meaningful work, and active citizenship. Achieve Texas is designed to help students (and their parents) make wise education choices. It is based on the belief that the curricula of the 21st century should combine rigorous academics with relevant career education. When schools integrate academic and technical education, students can see the “usefulness” of what they are learning. The system also facilitates a seamless transition from secondary to postsecondary opportunities.




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Programs of Study• Consumer Services

• Financial Manager Advisor

• Sales Merchandising – Manager Housing

• Sales Merchandising – Manager Apparel

• Counseling and Mental Health Services

• Counselor - Therapist

• Early Childhood Development and Services

• Early Childhood Educator

• Family and Community Services

• Dieticians

• Geriatric Care Manager

• Social and Community Services Manager

• Personal Care Services

• Cosmetologists


The POS represent a recommended sequence of coursework based on a student’s interest and career goal. POS contain lots of helpful information, including the core courses and career-related electives in high school that will help prepare students for their career goals. The POS are based upon the Recommended High School Graduation Plan and can easily be adapted for the Distinguished Achievement High School Graduation Plan. There are 5 Programs of Study and 9 Models for this Career Cluster. We will focus on the Consumer Services Programs of Study. All schools are different and may choose to follow other Programs of Study. Be sure to tell students what your school has to offer.




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CONSUMER SERVICES

Financial Manager Advisor

Sales Merchandising – Manager Housing

Sales Merchandising – Manager Apparel


See Programs of Study Models for Personal Financial Manager Advisor, Housing Home Furnishings Sales Representative and Sales Manager Apparel in the all Lesson Attachment tab to follow along with the slide presentation. The slides include information from all three models in alphabetical order.




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Career Related Electives

• 9th – Principles of Human Services

• 10th – Interpersonal Studies, Fashion Design,

Entrepreneurship, or Interior Design

• 11th – Accounting I, Advanced Fashion

Design, or Advanced Interior Design

• 12th – Practicum in Human Services or

Problems and Solutions

Note - Sequence of courses in your school may be different from the recommended sequence of

coursework.


High School

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These are recommended sequence of courses but _____________ (name of your school) offers _______________________.




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• Account Collector

• Bank Teller

• Billing and Posting Clerk

• Data Entry Clerk

• Payroll and Timekeeping Clerk

• Sales Consultant

• Retail Salesperson

• Inventory Clerk

• Furnishings Sales Associate

• Showroom Assistant

Note: These experiences may be started and/or completed as part of the high school experience.


On the Job Training

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Discuss employment opportunities in your town or city.




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• Customer Service

• OSHA CareerSafe

Note: Students may earn all or part of these certificates as part of the high school experience.


Possible Certificates (HS)

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Education never ends. Students should be aware that earning certifications will help their careers as they move up the ladder of success.




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• Accounting

• Apparel and Accessories

Operations

• Business

• Business Administration and

Management

• Business Marketing

• Financial Management and

Services Management

• Marketing Management and

Research

Career Options:

• Accounting Clerk

• Accounting Office Manager

• Assistant Store Manager

• Bookkeeper

• Display Designer

• Furnishings and Equipment Sales

Associate

• Merchandise Displayer

• Procurement Clerk

• Retail Salesperson

• Sales Manager


Associate Degrees

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Associate Degrees are generally two year programs at a community college.




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• Accounting

• Advertising

• Banking Finance

• Business Administration

• Clothing and Textile Merchandising

• Entrepreneurship

• Family and Consumer Services

• Fashion Merchandising Management

• Financial Management

• Financial Services

• Home Furnishing Merchandising

Management

• Human Services and Consumer Sciences

• Marketing

• Merchandising

• Personal Financial Planning

• Public Relations

Career Options:

• Accountant

• Assistant Buyer

• Financial Consultant

• Loan Counselor

• Manufacturer’s Agent

• Personal Financial Advisor

• Sales Manager

• Sales Representative

• Sales Trainer

• Securities/Investment Broker


Bachelor Degrees

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Bachelor Degrees are generally four year programs that will assist the student as they continue in their careers.




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• Accounting

• Accounting-Audit and Financial Accounting

• Accounting-Government and NFP

• Advertising

• Business Administration

• Fashion Merchandising

• Finance or Financial Management

• General Business

• Human Services and Consumer Sciences

• Management

• Marketing

• Merchandising

• Personal Financial Planning

• Public Relations

Career Options:

• Advertising /Promotions Manager

• Chief Financial Officer

• Financial Analyst

• Financial/Estate Planner

• Financial Manager

• Market Research Analyst

• Personal Financial Manager

• Purchasing Manager

• Vice-President of Sales


Graduate Degrees

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Management Careers are at the top of the ladder of success.




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• Active Listening

• Critical Thinking

• Negotiation

• Persuasive

• Reading Comprehension

• Service Oriented

• Social Perceptiveness

• Speaking

• Writing


Interpersonal Skills Needed

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Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Negotiation — Bringing others together and trying to reconcile differences. Persuasion — Persuading others to change their minds or behavior. Reading Comprehension — Understanding written sentences and paragraphs in work related documents. Service Orientation — Actively looking for ways to help people. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. Speaking — Talking to others to convey information effectively. Writing — Communicating effectively in writing as appropriate for the needs of the audience.




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Accountants and Auditors

Appraisers and Assessors in Real Estate

Budget Analysts

Claims Adjusters, Appraisers, Examiners, and Investigators

Cost Estimators

Financial Analysts

Financial Managers

Careers in Consumer Services

Financial Examiners

Human Resources

Specialists

Insurance Underwriters

Loan Officers

Logisticians

Management Analysts

Market Research

Analysts

Economists





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Meeting, Convention, and Event Planners

Personal Financial Advisors

Purchasing Managers Buyers, and Purchasing Agents

Tax Examiners and Collectors, and Revenue Agents

Bill and Account Collectors

Careers in Consumer Services

Bookkeeping,

Accounting, and

Auditing Clerk

Tellers

Real Estate Brokers and

Sales Agents

Securities, Commodities,

and Financial Services

Sales Agents

Insurance Sales Agents

Actuaries





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Success in the Workplace

Networking

Entrepreneurship

Income

Benefits

How to Succeed in the Workplace


Click on link

Networking is making contacts and building relationships with other people in your field. Entrepreneurship is owning your own business is also called self employment. It can be challenging but has many rewards as well. Income is money you receive for work Benefits are forms of pay other than salary such as paid vacations and health insurance. Click on hyperlink How to Succeed in the Workplace for tips. How to Succeed in the Workplace Russ Mitchell and Rebecca Jarvis discuss ways to become a professional success with CBS News financial contributor Carmen Wong Ulrich. http://youtu.be/v4btmhXVXZo




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Entrepreneurship Opportunities

Advantages

• Ownership

• Job satisfaction

• Earning potential

Disadvantages

• Financial risk

• Competition

• No guarantees


An entrepreneur is a self-motivated person who creates and runs a business. But the changing world creates a strong need for new food products so opening a food business has both advantages and disadvantages. Advantages Ownership – you decide what to produce and how to produce it. Job satisfaction – your secret recipe can be marketed. Earning potential – can make lots of money of product is popular. Disadvantages Financial risk – investing your money to take a product from idea to market is a gamble. Competition – may people are creating new foods so thoroughly evaluating competition is essential. No guarantees – strict government regulations and a high rate of failure are things to consider.




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Professional Organizations


American Institute of Certified

Public Accountants

American Society of Appraisers

National Association of State

Budget Officers

National Association of Public

Insurance Adjusters

American Society of Professional

Estimators

These are just a few professional organizations in the Consumer Services Careers. These organizations can provide networking, job openings, continuing education programs, insurance, discounts, and much more. It is an advantage to be a part of your career professional organization.




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Textbook:

Ryan, J.S. (2008). Personal financial literacy. Student. Ed. [S.I.]: Thomson/South Western.

Websites:

Achieve Texas An education initiative designed to prepare students for a lifetime of successhttp://www.achievetexas.org/

CTE – Learning that works for America Nationwide, Career Technical Education (CTE) programs are changing, evolving and innovating to better serve the country’s needs.http://www.careertech.org

Occupational Outlook HandbookThe nation’s premier source for career informationhttp://bls.gov/ooh/

The Occupational Outlook Handbook Teacher’s GuideTo assist the students with their career search.http://www.bls.gov/ooh/About/Teachers-Guide.htm

The Texas Work Prep Learning Management System (LMS) designed and hosted by the Texas Workforce Commission. The Job Hunter’s Guide Course – This course will allow the student to gain knowledge and skills to attain employment.

The course is approximately an hour and a half long. Students will receive a certificate upon completion of this course. Certificate can be printed and added to their professional portfolio.https://www.texasworkprep.com/texasworkprep.htm

YouTube™:

How to Succeed in the Workplace

• Russ Mitchell and Rebecca Jarvis discuss ways to become a professional success with CBS News financial contributor Carmen Wong Ulrich.

• http://youtu.be/v4btmhXVXZo

References and Resources

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