sla.org/vancouver2014 #sla2014 beyond borders1 teach me! sharepoint, metadata and taxonomy lessons...

23
sla.org/vancouver2014 #sla2014 BEYOND BORDERS 1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

Upload: athena-passons

Post on 01-Apr-2015

218 views

Category:

Documents


3 download

TRANSCRIPT

Page 1: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 1

Teach Me! SharePoint, Metadata and Taxonomy Lessons

from Experience

Page 2: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 2

• Please fill out a survey about the session at the end of the session

• #slataxo and #sla2014 on twitter

• Big thanks to the speakers!Mike Doane

Jeff CarrAnne Rogers

Housekeeping

Page 3: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 3

Taxonomy in SharePoint 2013 Five Key Takeaways for

Jumpstarting Your Taxonomy

Page 4: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 4

Mike Doane

Principal [email protected]

206-683-8857

Page 5: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 5

1. Get Executive Support (in writing)2. Get Governance (start small)3. Build a Taxonomist (or rent one)4. Avoid IT (they’re not all bad, but…)5. Do it daily (like taking a vitamin)

Page 6: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 6

1. Get Executive Support (in writing)

Page 7: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 7

2. Get Governance (start small)

Page 8: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 8

3. Build a Taxonomist (or rent one)

Page 9: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 9

4. Avoid IT (they’re not all bad, but…)

Page 10: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 10

5. Do it daily (like taking a vitamin)

Page 11: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 11

Taxonomy Development and Application for SharePoint

Page 12: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 12

Senior Manager, Search & FindabilityEarley & [email protected]

Advisor & Guest LecturerColumbia UniversityMaster of Science ProgramInformation & Knowledge [email protected]

Twitter @siftonparkLinkedIn http://ca.linkedin.com/in/siftonpark/

Jeff Carr

Page 13: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 13

• General Purpose: Directories of subject oriented taxonomies available for purchase. • Taxonomy Warehouse (e.g. common procurement

vocabulary, health and ageing thesaurus). • WAND Taxonomies (e.g. oil and gas taxonomy, scientific

and technical equipment taxonomy). • Specialized Vocabularies: • Construction Specifications Institute (CSI Masterformat).• Medical Subject Headings (MeSH).• North American Industry Classification System (NAICS).• Thesaurus for Graphic Materials. • Sears List of Subject Headings. • City of Toronto Subject Thesaurus.

Buy or License

Page 14: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 14

• Look internally to identify principles currently being used.

• Document lists of terms that exist in various systems: • Analyze folder structures in file shares (naming,

hierarchies).• Review navigational structures used on websites like

intranets, extranets, internets.• Locate lookup lists in forms and other metadata. • Review top search queries.

• Research and analyze competitors and/or similar products and services.

Build or Construct

Page 15: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 15

Estimating

Term Derivation

SME Focus Groups Scenario: Write down a list of all activities you think are relevant to a project, one term or phrase per post-it.

“Project Activity” was identified as an important metadata attribute during our content analysis.

Automated Term Extraction• Extraction of individual terms and

phrases from within a corpus of content based on usage

Page 16: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 16

Term Store Management

Taxonomy API

Term Set Import CSV

Page 17: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 17

Taxonomy ApplicationLocation-Based Defaults

Entity Extraction

Title Author Created Modified Type Companies

Overview of SharePoint 2013 Preview Installation and Configuration

Alex Yarrow

06/21/2012

10/16/2012

docx MicrosoftAppleGoogle

Page 18: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 18

Using a SharePoint 2013 Term Store for Expertise Location.

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help

people thrive by applying our insights and nearly 150 years of experience. We have

143,000 employees in 67 countries who are committed to feeding the world in a

responsible way, reducing environmental impact and improving the communities

where we live and work.

Food

Agriculture

Financial

143,000 EmployeesIndustrial

67 C

ount

ries

Page 19: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 19

SharePoint 2013 Search Project

New Corporate People Profiles

InfoCenter Seat at the Table

Seize the Day

Page 20: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 20

Our Approach

Start with a Basic Taxonomy for Launch

Allow User Entered Terms

Continually Disambiguate Terms and Build Hierarchies

Page 21: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 21

What we Learned

Pay attention to past experience

Constant vigilance

Create as robust a taxonomy as you can afford to start

Cultivate subject matter experts

Spend time on communication

Page 22: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 22

An Ongoing Journey

Page 23: Sla.org/vancouver2014 #sla2014 BEYOND BORDERS1 Teach Me! SharePoint, Metadata and Taxonomy Lessons from Experience

sla.org/vancouver2014 #sla2014 BEYOND BORDERS 23

Questions?(thank you!)

Mike DoanePrincipal ConsultantTerm Management, [email protected]

Jeff CarrSenior Manager,Search & FindabilityEarley & [email protected](780) 952-9808

Anne RogersDirector of Research and Knowledge [email protected]