Ready to Use Cloud SLAsWebinar 19th Oct

SLALOM Project 2

The SLALOM initiative is being undertaken by consultants from global service provider Atos, the legal specialist Bird & Bird, researchers from the National Technical University

of Athens and University of Pireaeus, and the Cloud Industry Forum, an industry body championing

transparency and trust of online services.

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Introductions

• Breda Beyer CIF• Gian Marco Rinaldi Bird & Bird• Debora Stella Bird & Bird• Julia Wells Atos

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Today’s Agenda

• OverviewSLALOM Goals, work to date

• Contractual and legal issuesApproach and deliverableWalkthrough of part of the Model

• Invite your questions to SLALOM teamOutline options for providing feedback

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SLALOM in a nutshell

SLALOM’s principal objective is to create a Cloud Service Agreement reference model consisting of:

Service Level Agreement Legal and Open Model

SLALOM seeks to provide clarity and reassurance to the market through establishing a baseline of fair and balanced provisions for cloud SLAs and cloud computing contracts overall.

Phases

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cloud service providers

closing thegapadopters

legal firms researchregulation & standardization institutions

Cloud Service Providers can base their own SLA contractual clauses and technical specifications on the SLALOM recommendations.

Cloud Adopters will identify use of SLALOM to mean trustworthy and fair service level contractual terms and technical specifications.

We work with world class experts in the field of legal cloud contracts to provide

open wording for service level issues

We are aligned with organizations that are driving the uptake of recommendations both by cloud providers and consumers such as EC,

standards organizations, and industry associations

The models cover both current market practice and scenarios emerging from

state of the art research.

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Standardise:– What should be covered in the SLA– How to define the metrics– What is fair

– What is fair?– How to word the clauses– Definition of the metrics (≠ values)

2015

The Process

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SLALOM is developing Cloud Service Agreement baseline templates

aligned with ISO standards

Model Terms

Model Specifications

legal

technicalbit.ly/SLALOMDownloads

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QUESTIONS?

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SLALOM Core SLA

contains specific key metrics & terms (used to assess a property of the SLA),

parameters (used for the expression of a metric),

rules (used for further possible constraints of a metric),

and dependencies (used for specifying the dependencies between the different

metrics)

Specification

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SLALOM is OPEN: Public consultation

How to provide feedback?• Via email – part or all of legal or tech documents• Via phone – we are happy to speak with you• In person – at events • Small discussion groups (telcos/webinars, F2F)

Have your say!!

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Public launch event (Feb/March 2016)

Constitute SLALOM Body • “SLALOM inside”• Further updates to legal and technical

and after Consensus…What then ?

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SLALOM is a CSA financed by European Commission under Grant agreement 644270

For more information on the initiative contact us:

@CloudSLAlomwww.SLALOM-Project.eu

SLALOM Project Coordinator (daniel.field@atos.net)