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SKILLS FRAMEWORK FOR AEROSPACE
SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
Important Points to Note about this Document
This document is intended purely to provide general information to enable individuals, employers and training providers to be informed about the skills for career, training and education purposes. SkillsFuture Singapore Agency provides no warranty whatsoever about the contents of this document, and does not warrant that the courses of action mentioned in this document will secure employment, promotion, or monetary benefits.
Copyright 2017 © SkillsFuture Singapore Agency. All rights reserved. Version 1.1. 1
Occupation: Senior Technician (Avionics)
Occupation Description:
The Senior Avionics Technician supervises a team of technicians performing maintenance tasks, investigates faults and failures of avionic systems and proposes appropriate remedial actions to restore the systems to required working order. The Senior Avionics Technician mentors and also conducts appropriate training for trainee avionics technicians and engages in continuous process improvement. He/She may also be authorised by the company to perform quality control functions in accordance with organisational procedure. Quality Control: He/she supervises the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance to the purchase and repair requirements and ensure that non-conformance reports are filed when required. He/she conducts audits to ensure that all repair work done on systems and components are in accordance with the OEM and organisation’s prescribed procedures and standards and ensures that non-conformances are tracked and actions are taken to rectify them.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The skills expected of Senior Technician (Avionics) are summarised as below:
Skill Category Skill
Legislation and
Regulation
AER-LRE-2081-1.1 Apply Basic Human Factors and Error Management
AER-LRE-2082-1.1 Interpret Basic Regulation Requirements
AER-LRE-4083-1.1 Apply Principles of Aviation Legislation
Operations Production
AER-OPR-1110-1.1 Use Hand Tools
PRE-OPL-4002-1 Plan Resources to Meet Production Processes
Maintenance
AER-MAI-2013-1.1 Perform Aircraft General Maintenance
AER-MAI-2015-1.1 Perform Electrical Terminations and Connections
AER-MAI-2017-1.1 Perform Electrical Measurements
AER-MAI-2053-1.1 Maintain Aircraft Communication Systems
AER-MAI-2002-1.1 Maintain Airframe Electrical Systems
AER-MAI-2003-1.1 Maintain Aircraft Environmental Systems
AER-MAI-2004-1.1 Maintain Aircraft Instrument Systems
AER-MAI-2005-1.1 Maintain Aircraft Navigation and Autoflight (Automated Flight) Systems
AER-MAI-2006-1.1 Maintain Aircraft Fuel and Engine Electrical Systems
AER-MAI-2007-1.1 Maintain Aircraft Electrical Systems
AER-MAI-2028-1.1 Perform Electrical Wiring Interconnection System (EWIS) Maintenance
Quality
AER-QUA-2117-1.1 Perform Visual Testing
AER-QUA-3100-1.1 Supervise Quality Procedures
AER-QUA-3090-1.1 Perform Calibration and Testing for Measuring Instruments
PRE-QUA-3005-1 Apply ISO 9001 Quality Management System to Audit Requirements
AER-QUA-3101-1.1 Conduct Internals Audit on Management System
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Category Skill
AER-QUA-1099-1.1 Apply Quality Systems
Workplace Safety and
Health
AER-WSH-2011-1.1 Perform Basic Safety Practices and Documentation
PRE-WSH-4005-1 Supervise Manufacturing Work for Workplace Safety and Health
Productivity and
Innovation
PRE-MPI-2005-1 Apply Lean Thinking in the Workplace
PRE-MPI-2004-1 Apply Basic ‘Lean’ Techniques in the WorkplaceApply Basic ‘Lean’ Techniques in the Workplace
PRE-MPI-3007-1 Supervise Work Improvement Processes
Project Management AER-PMA-3116-1.1 Perform Project Planning
Planning and
Implementation
BM-SPI-304E-1 Display Critical Thinking and Analytical Skills
People and Relationship
Management
ES-IP-301G-1 Facilitate Effective Communication and Engagement at the Workplace
ES-IP-302G-1 Facilitate Effective Work Teams
Human Resource
AER-HRE-3142-1.1 Assess Competence
AER-HRE-2141-1.1 Facilitate Workplace Learning
Personal Management
and Development
ES-PMD-301G-1 Develop Personal Effectiveness at
Supervisory Level
ES-PMD-303G-1 Apply Emotional Competence to Manage Self and Team at the Workplace
Analytical, Conceptual
and Evaluative
ES-ACE-302G-1 Solve Problems and Make Decisions at Supervisory Level
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-LRE-2081-1.1
Skill Category Legislation and Regulation
Skill Sub-Category
(where applicable) N/A
Skill Apply Basic Human Factors and Error Management
Skill Description This skill describes the ability to apply human factors and basic error
management in aviation context. It also includes the understanding of human
limitations and error, organisational factors and the working environment that
might contribute to incident and/or accident.
The ability to understand:
Knowledge and
Analysis Human factors in aviation
Human limitations and error
Organisational factors and the working environment
Error management It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Understand the importance of human factors and how they have
contributed to aviation accidents
Relate how various human limitations and behaviours can affect
performance
Identify the differences between an error and a violation, and the
importance of basic error management principles
Describe the effect of the organisation and the working environment on
safety and performance
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
N/A
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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N/A
Social Intelligence
and Ethics
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Relate how various human limitations and behaviours can affect
performance It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Human factors in aviation may include but not limited to:
Role of human factors in aviation safety
Role of error chains; Murphy’s law; ‘Dirty Dozen’
Factors that have attributed to aviation accidents
Human limitations and error may include but not limited to:
Limitations that can affect the work of a technician
Role of memory, stress, knowledge and experience, complacency
Work ethics and compliance
Organisational factors and the working environment may include but not
limited to:
Organisational factors that can affect safety
Effects of staffing, resource levels and workloads
Importance of work culture within an organisation
Error management may include but not limited to:
Types of error and violation
Methods of reducing and preventing error
Reporting processes and procedures
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-LRE-2082-1.1
Skill Category Legislation and Regulation
Skill Sub-Category
(where applicable) N/A
Skill Interpret Basic Regulation Requirement
Skill Description This skill describes the ability to recall and interpret the aviation regulatory
requirements as well as how they are applied to the aircraft maintenance
environment
The ability to understand:
Knowledge and
Analysis Regulatory Framework
Air Navigation Order
Singapore Airworthiness Requirement
Aviation legislations relevant to a holder of aircraft maintenance licence It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Understand the functions of and relationships between International Civil
Aviation Organisation (ICAO) and Singapore aviation legislation
Identify the requirement of Air Navigation Order
Comprehend the aviation legislations relevant to a holder of aircraft
maintenance licence
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
N/A
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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N/A
Social Intelligence
and Ethics
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Interpret the key features of Singapore Airworthiness Requirement and its
associated parts
Functions of and relationships between International Civil Aviation
Organisation (ICAO) and Singapore aviation legislation may include but not
limited to:
History and setup of ICAO (UK)
Regulation of the Singapore aviation industry
Requirement of Air Navigation Order may include but not limited to:
Setup of the ANO (UK)
Delegation of responsibilities to the DGCA
Penalties for the violation of ANO
Features of Singapore Airworthiness Requirement and its associated parts
may include but not limited to:
Singapore Airworthiness Requirements
o Requirement of SAR-21
o Requirement of SAR-39
o Requirement of SAR-66
o Requirement of SAR145
o Requirement of SAR-147
Aviation legislations relevant to a holder of aircraft maintenance licence may
include but not limited to:
Air Operator certificate application process
Airworthiness notices
Concept and special requirements of Extended Deviation Time Operation
(EDTO)
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-LRE-4083-1.1
Skill Category Legislation and Regulation
Skill Sub-Category
(where applicable) N/A
Skill Apply Principles of Aviation Legislation
Skill Description This skill describes the ability to apply knowledge of aviation legislation and
regulatory requirements in Maintenance, Repair and Overhaul (MRO) and/or
SAR Part 21 certified products and articles and of design and production
organisations.
The ability to understand:
Knowledge and
Analysis Regulatory Framework
SAR-21 Certification of Products and Design and Production
Organisations
SAR-39 Airworthiness Directive
SAR-66 Certifying Staff – Maintenance
SAR-145 Approved Maintenance Organisation
SAR-147 Approval of Maintenance Training Organisation
Air Operator Certificate Requirements
Regulatory documents and notices
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Describe the detailed requirements of certifying maintenance staff in SAR-
66 syllabus
Describe the requirements of an approved maintenance organisation
covered in SAR-145 and approval of maintenance training organisation
covered in SAR-147
Describe the Air Operator Certificate Requirements (AOCR)
Describe other aviation legislations relevant to a holder of aircraft
maintenance licence
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
N/A
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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N/A
Social Intelligence
and Ethics
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Describe the functions of and relationships between International Civil
Aviation Organisation (ICAO) and Singapore aviation legislation
Range of
Application It refers to the critical
circumstances that the
skill may be demonstrated.
Regulatory Framework
Role of International Civil Aviation Organisation (ICAO)
Role and responsibilities contracting states
Air Navigation Order
Singapore Airworthiness requirements
Air Operator Certificate requirements
Airworthiness notices
Advisory circulars
Notices of amendment and information circulars
SAR-21 Certification of Products and Design and Production Organisations
Familiarisation and understanding of SAR-21
SAR-39 Airworthiness Directive
• Familiarisation and understanding of SAR-39
SAR-66 Certifying Staff – Maintenance
• Detailed understanding of SAR-66
SAR-145 Approved Maintenance Organisation
• Detailed understanding of SAR-145
SAR-147 Approval of Maintenance Training Organisation
• Familiarisation and understanding of SAR-147
Air Operator Certificate Requirements
General understanding of the AOCR
Aircraft Maintenance
o Maintenance Responsibility
o Maintenance Management
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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o Aircraft Maintenance Programme (including CMR)
o Aircraft Technical Log
o Maintenance Records and Log Books
o Accident and/or Occurrence Reporting
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-OPR-1110-1.1
Skill Category Operations Production
Skill Sub-Category
(where applicable) N/A
Skill Use Hand Tools
Skill Description This skill describes the ability to use hand tools at the workplace based on
work requirements including selecting the appropriate hand tools, observing
safe practices, maintaining and storing them in accordance with standard
operating procedures.
The ability to understand:
Knowledge and
Analysis Types and specifications of hand tools
Correct technique and/or usage of hand tools
Common faults and defects in hand tools
Safe practices in using hand tools
Simple maintenance and proper storage of hand tools
Standard operating procedures for marking of faulty/unsafe hand tools
and the reporting structure
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Plan work activities and requirements in accordance with organisational
procedures
Select and use the appropriate hand tools to produce the product to meet
specifications
Apply safe work practices while using the hand tools
Identify and tag faulty and/or unsafe hand tools
Maintain good housekeeping in accordance with safety and health
workplace practices
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
The ability to:
Innovation and
Value Creation Generate ideas to prolong the life span of hand tools
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The ability to:
Social Intelligence
and Ethics Share best practices with co-workers in workplace safety and health
requirements
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Keep up-to-date on latest knowledge and innovations in hand tools
Anticipate possible failure of hand tools and appropriate measures to take It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Tools and equipment must include:
Personal protective equipment
Measuring tools
Setting tools and devices
Hand tools
Material movement equipment
Procedures and supporting documents must include:
Job instructions
Work and/or job specifications
Workshop drawings
Engineering drawings
Report sheets
Regulations must include:
Workplace Safety and Health Act
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code PRE-OPL-4002-1
Skill Category Operations Planning
Skill Sub-Category
(where applicable) N/A
Skill Plan Resources to Meet Production Processes
Skill Description This skill describes the ability to plan required resources for production
processes over specified timeframes taking into account resources
available and required. This includes ensuring the optimum use of
resources and meeting quality assurance procedures.
Knowledge and
Analysis
It refers to
gathering, cognitive
processing,
integration and
inspection of facts
and information
required to perform
the work tasks and
activities.
The ability to understand:
Types of production processes
Method to determine production processes to be used
Resources required for production
Organisational procedures relating to resource planning
Quality assurance procedures related to planning resource needs
Workplace Safety and Health regulations
Application and
Adaptation
It refers to the ability
to perform the work
tasks and activities
required of the
occupation, and the
ability to react to
and manage the
changes at work.
The ability to:
Determine production processes to be used
Obtain production specifications to identify resources required for
production
Estimate resources required in accordance with production process
and organisational procedures
Identify potential problems which may affect the availability of
resources
Resolve resource supply or quality issues in accordance with
organisational procedures
Record all resource data in accordance with organisational
requirements
Innovation and
Value Creation
It refers to the ability
to generate
purposive ideas to
improve work
performance and/or
enhance business
values that are
aligned to
organisational
The ability to:
Ensure optimum use of resources when planning resource
requirements to meet production processes
Adhere to quality assurance procedures when planning resource
requirements to meet production processes
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Social Intelligence
and Ethics
It refers to the ability
to use affective
factors in
leadership,
relationship and
diversity
management guided
by professional
codes of ethics.
The ability to:
Communicate additional support required to carry out production
processes
Apply ethical work practices when planning resource needs
Learning to Learn
It refers to the ability
to develop and
improve one’s self
within and outside of
one’s area of work.
The ability to:
Ascertain best practices from past resource plans to aid in planning
resource needs
Range of Application (where applicable) It refers to the
critical
circumstances and
contexts that the
skill may be
demonstrated.
Resources required for production processes must include:
Manpower
Equipment and tools
Materials and parts
Special resources
Human resources
Time
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-MAI-2013-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Mechanical)
Skill Perform Aircraft General Maintenance
Skill Description This skill describes the ability to perform aircraft general maintenance in
accordance with applicable technical manuals and organisational procedures.
The ability to understand:
Knowledge and
Analysis Type of lubricants and lubricating techniques
Techniques for removal and installation of components
Types of labels for tagging components
Types of ground support equipment and their uses
Aircraft towing operations
Process of identifying parts for repair and/or replacement
Operation, function and use of general test equipment
Cleaning techniques
Process of performing general cleaning of aircraft components
Process of performing general corrosion control
Areas that require corrosion control
Detection of different kinds of corrosion
Process of performing basic electrical practice
Procedures for reporting electrical defects in an aircraft
Electrical schematics of an aircraft
Corrosion prevention and treatment techniques
Types and purposes of maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The ability to:
Application and
Adaptation Apply general lubrication
Remove and install components
Operate ground support equipment
Prepare aircraft for towing
Identify parts for repair and/or replacement
Perform general cleaning of aircraft components
Perform general corrosion control
Perform basic electrical practice
Process required maintenance documentation in accordance with
regulatory requirements
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
The ability to:
Innovation and
Value Creation It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
Identify opportunities for work process improvement
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers while performing aircraft general maintenance
tasks
Report to supervisor for assessment of the damage or defects against
damage or wear limits
Report maintenance progress to supervisor
Report to tow leader that aircraft is ready for towing
Reinstate work area in accordance with organisational housekeeping
requirements.
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Regulations must include
General airworthiness requirements
Workplace Safety and Health Act
Environmental regulations
Maintenance procedures and manuals must include
Company organisational procedures
Technical manuals
Range of
Application It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-MAI-2015-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Avionics)
Skill Perform Electrical Terminations and Connections
Skill Description This skill describes the ability to perform electrical terminations and
connections, namely, crimping, soldering, wire wrapping and wire harnessing
using appropriate resources.
The ability to understand:
Knowledge and
Analysis Types of aircraft wires and termination devices
Approved types of electrical terminations and connections tools and their
main features
Procedure for splicing and terminating wires with crimp-type terminal
devices
Characteristics of acceptable crimped terminal devices
Types of crimp-type connectors
Types and sizes of contacts
Removal and installation of contacts and connectors
Types of solder and their compositions
Fundamentals and procedure of soldering
Fundamentals and procedure of wire wrapping
Types and sizes of wires used in wrapping connections
Types of aircraft wires, accessories and wiring termination devices
Wiring diagrams of wire harnesses
Purpose and main features of making wire markings
Types and purposes of maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Splice and terminate wires with crimp-type terminal devices
Remove and insert contacts of crimp-type connectors
Apply appropriate soldering and de-soldering methods
Perform wire wrapping connections
Fabricate wire harnesses
Process required maintenance documentation in accordance with
regulatory requirements
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The ability to:
Innovation and
Value Creation Identify opportunities for work process improvement
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers for on-time completion of all maintenance
tasks
Report maintenance progress to supervisor on completion of each stage
of work
Share best maintenance practices with co-workers
Reinstate work areas according to organisational housekeeping standards
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Confined space safety requirements (MOM)
Environmental regulations
Safety data sheet
Maintenance procedures and manuals must include
Company organisational procedures
Technical manuals
Fabrication drawings
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-MAI-2017-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Avionics)
Skill Perform Electrical Measurements
Skill Description This skill describes the ability to perform measurements of basic electrical
parameters in aircraft electrical systems using appropriate resources. It also
includes checking the serviceability of electrical components, wires and
cables.
The ability to understand:
Knowledge and
Analysis Electrical parameters
Electrical units of measure
Functions of basic electrical measuring equipment
Procedure and precautions for electrical parameters measurement
Electrical properties of basic electrical components
Nominal values and tolerances of resistors and capacitors
Appropriate test equipment for checking serviceability of basic electrical
components
Procedure and precautions for checking serviceability of basic electrical
components
Good physical conditions in wires and cables
Electrical properties of wires and cables
Appropriate test equipment for checking serviceability of wires and cables
Procedure and precautions for checking serviceability of wires and cables
Types and purposes of maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Observe and apply safety practices at the workplace when performing
electrical measurements
Identify basic electrical parameters and respective units of measure
Measure voltage, current, power, frequency and phase sequence in
accordance with technical manuals
Check serviceability of basic electrical components in accordance with
technical manuals
Check serviceability of wires and cables in accordance with technical
manuals
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The ability to:
Innovation and
Value Creation Identify opportunities for work process improvement
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers when performing electrical measurement
tasks
Report to supervisor on completion of each stage of electrical
measurements
Reinstate work areas in accordance with organisational housekeeping
requirements
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Confined space safety requirements (MOM)
Environmental regulations
Work procedures and manuals must include:
Company organisational procedures
Technical manuals
Fabrication drawings
Safety data sheet
Range of
Application It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-MAI-2053-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Component Repair and
Overhaul (Avionic)
Skill Maintain Aircraft Communication Components
Skill Description This skill describes the ability to service and repair various aircraft
communication system components using appropriate tools, equipment,
materials and methods and to conduct functional tests in accordance with
applicable technical manuals and organisational procedures.
The ability to understand:
Knowledge and
Analysis Aircraft audio systems
Aircraft communication systems
Handling of semi-conductor devices and circuit board
Awareness of handling electrostatic discharge sensitive (ESDS) devices
Functional testing of aircraft audio and communication systems
Processing maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Perform bench checks of aircraft audio components according to
organisational procedures
Repair aircraft audio components according to technical manuals and
organisational procedures
Perform bench checks of aircraft communication components according to
organisational procedures
Repair aircraft communication components to technical manuals and
organisational procedures
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
N/A
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The ability to:
Social Intelligence
and Ethics
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
Communicate with co-workers for on-time completion of aircraft
communication system components maintenance, service and repair
tasks
Report to supervisor on completion of aircraft communication system
components maintenance tasks in accordance with organisational
requirements.
Reinstate work area in accordance with organisational housekeeping
requirements.
N/A
Learning to Learn
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
Bench checks of aircraft audio components according to organisational
procedures that must include:
Observe and apply safety practices in workplace when carrying out bench
check of aircraft audio components
Conduct visual checks on physical condition of aircraft audio components
Verify component serial and part number against job card
Use appropriate test equipment to test aircraft audio components
according to technical manual
Record results of tests according to organisational procedures
Determine serviceability of component and route to appropriate station for
action according to organisational procedures
Aircraft audio components according to technical manual and organisational
procedures that must include:
Observe and apply safety practices in workplace when testing and
repairing aircraft audio components
Check to ensure approved components and parts are received for
repairing audio component
Conduct visual checks on physical condition of components
Conduct diagnostic tests on audio equipment before disassembling the
equipment for repair according to technical manual
Disassemble components to determine area of fault
Carry out repairs according to technical manual
Conduct tests to ensure components and parts are working properly
Carry out full functional checks to determine serviceability of component
Record results of tests according to organisational procedures
Bench checks of aircraft communication components according to
organisational procedures that must include:
Observe and apply safety practices in workplace when carrying out bench
check of aircraft communication components
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
Copyright 2017 © SkillsFuture Singapore Agency. All rights reserved. Version 1.1. 24
Conduct visual checks on physical condition of aircraft communication
components
Verify component serial and part number against job card
Use appropriate test equipment to test aircraft communication
components according to technical manual
Record results of tests according to organisational procedures
Determine serviceability of aircraft communication components and route
to appropriate station for action according to organisational procedures
Aircraft communication components repair to technical manual and
organisational procedures that must include:
Observe and apply safety practices in workplace when testing and
repairing aircraft communication components
Check to ensure approved components and parts are received for
repairing aircraft communication components
Conduct visual checks on physical condition of components
Conduct diagnostic tests on aircraft communication equipment before
disassembling the equipment for repair according to technical manual
Disassemble aircraft communication components to determine area of
fault
Carry out repairs on aircraft communication components according to
technical manual
Conduct tests on aircraft communication components to ensure
components and parts are working properly
Carry out full functional checks to determine serviceability of aircraft
communication components
Record results of tests according to organisational procedures
Ensure documentation is completed in accordance with organisational
procedures and regulatory requirements
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
Copyright 2017 © SkillsFuture Singapore Agency. All rights reserved. Version 1.1. 25
Skill Code AER-MAI-2002-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Mechanical)
Skill Maintain Airframe Electrical Systems
Skill Description This skill describes the ability to maintain airframe electrical systems using
appropriate resources and conduct functional tests after maintenance work. It
also includes the maintenance of flight control systems, hydraulic power
systems, landing gear systems and door systems.
The ability to understand:
Knowledge and
Analysis Aircraft roll, pitch and yaw control
Pascal’s principles of hydraulic power transmission
Main components and operation of flight control systems
Main component s and operation of hydraulic power systems
Main components and operation of landing gear systems
Main components and operation of door systems
Maintenance of flight control, hydraulic power, landing gear and door
systems
Operational checks on flight control, hydraulic power, landing gear and
door systems
Safety precautions in maintaining flight control, hydraulic power, landing
gear and door systems
Types and purposes of maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Observe and apply safety practices in workplace when maintaining
airframe electrical systems
Prepare for functional checks of airframe electrical systems in accordance
with applicable technical manuals
Check systems visually in accordance with applicable technical manuals
Remove system components for access, bench checks or overhaul
Clean system components and installations using appropriate materials
and methods
Install system components in accordance with applicable technical
manuals
Prepare for operational checks of airframe electrical systems
Process required maintenance documentation in accordance with
organisational procedures and regulatory requirements
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
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The ability to:
Innovation and
Value Creation Identify opportunities for work process improvement
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers for on-time completion of all maintenance
tasks
Report maintenance progress to supervisor on completion of each stage
of work
Share best maintenance practices with co-workers
Reinstate work areas according to organisational housekeeping standards
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Environmental regulations
Maintenance procedures and manuals must include
Company organisational procedures
Technical manuals
Electrostatic Discharge Sensitivity (ESDS)
Range of
Application It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-MAI-2003-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Mechanical)
Skill Maintain Aircraft Environmental Systems
Skill Description This skill describes the ability to maintain aircraft environmental systems
using appropriate resources and conduct functional tests after maintenance
work. It also includes the maintenance of air conditioning and cabin
pressurisation systems, ice and rain protection systems, pneumatic and
vacuum systems, water and waste systems, equipment and furnishings, fire
protection systems and oxygen systems.
The ability to understand:
Knowledge and
Analysis Basic theory of pneumatics
Sources of pneumatic air supply
Main components and operation of air conditioning and cabin
pressurisation systems
Main components and operation of ice and rain protection systems
Main components and operation of pneumatic and vacuum systems
Maintenance of air conditioning and cabin pressurisation, ice and rain
protection and pneumatic and vacuum systems
Operational checks on air conditioning and cabin pressurisation, ice and
rain protection and pneumatic and vacuum systems
Safety precautions in maintaining air conditioning and cabin
pressurisation, ice and rain protection and pneumatic and vacuum
systems
Types and purposes of maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Observe and apply safety practices at the workplace when maintaining
aircraft environmental systems
Prepare for functional checks on aircraft environmental systems in
accordance with applicable technical manuals
Check systems visually in accordance with applicable technical manuals
Remove system components for access, bench checks or overhaul
Clean system components and installations using appropriate materials
and methods
Install system components in accordance with applicable technical
manuals
Prepare for operational checks of aircraft environmental systems
Process required maintenance documentation in accordance with
regulatory requirements
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The ability to:
Innovation and
Value Creation Identify opportunities for work process improvement
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers for on-time completion of all maintenance
tasks
Report maintenance progress to supervisor on completion of each stage
of work
Share best maintenance practices with co-workers
Reinstate work areas according to organisational housekeeping standards
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Environmental regulations
Maintenance procedures and manuals must include
• Company organisational procedures
• Technical manuals
• Electrostatic Discharge Sensitivity (ESDS)
Range of
Application It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-MAI-2004-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Avionics)
Skill Maintain Aircraft Instrument Systems
Skill Description This skill describes the ability to maintain aircraft instrument systems using
appropriate resources and conduct functional tests after maintenance work. It
also includes the maintenance of air data systems and instruments,
gyroscopic instruments and compass systems, indicating and warning
systems and flight data recording systems.
The ability to understand:
Knowledge and
Analysis Pitot (total), static and dynamic pressures
Rigidity and precession of gyroscopes
Earth magnetic field and magnetic variation
Types and sources of flight data
Main components and operation of air data systems and instruments
Main components and operation of gyroscopic instruments and compass
systems
Main components and operation of indicating and warning systems
Main components and operation of flight data recording systems
Maintenance of air data systems and instruments, gyroscopic instruments
and compass systems, indicating and warning systems and flight data
recording systems
Operational checks on air data systems and instruments, gyroscopic
instruments and compass systems, indicating and warning systems and
flight data recording systems
Safety precautions in maintaining air data systems and instruments,
gyroscopic instruments and compass systems, indicating and warning
systems and flight data recording systems
Types and purposes of maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The ability to:
Application and
Adaptation Observe and apply safety practices at the workplace when maintaining
aircraft Instrument systems
Prepare for functional checks on aircraft instrument systems in
accordance with applicable technical manuals
Check systems visually in accordance with applicable technical manuals
Remove system components for access, bench checks or overhaul
Clean system components and installations using appropriate materials
and methods
Install system components in accordance with applicable technical
manuals
Prepare for operational checks on aircraft instrument systems
Process required maintenance documentation in accordance with
regulatory requirements
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
The ability to:
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
Identify opportunities for work process improvement
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers for on-time completion of all maintenance
tasks
Report maintenance progress to supervisor on completion of each stage
of work
Share best maintenance practices with co-workers
Reinstate work areas according to organisational housekeeping standards
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
Copyright 2017 © SkillsFuture Singapore Agency. All rights reserved. Version 1.1. 31
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Environmental regulations
Maintenance procedures and manuals must include:
Company organisational procedures
Technical manuals
Electrostatic Discharge Sensitivity (ESDS)
Range of
Application It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
Copyright 2017 © SkillsFuture Singapore Agency. All rights reserved. Version 1.1. 32
Skill Code AER-MAI-2005-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Avionics)
Skill Maintain Aircraft Navigation and Automated Flight Systems
Skill Description This skill describes the ability to maintain aircraft navigation and autoflight
(automated flight) systems using appropriate resources and conduct
functional tests after maintenance work.
The ability to understand:
Knowledge and
Analysis Fundamentals of radar navigation
Fundamentals of radio navigation
Fundamentals of inertial navigation
Function and operation of flight controls
Sub-systems of automated flight control systems
Main components and operation of radar navigation systems
Main components and operation of radio and inertial navigation systems
Main components and operation of automated flight control systems
Maintenance of radar navigation, radio and inertial navigation and
automated flight control systems
Operational checks on radar navigation, radio and inertial navigation and
automated flight control systems
Safety precautions in maintaining radar navigation, radio and inertial
navigation and automated flight control systems
Maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Observe and apply safety practices at the workplace when maintaining
aircraft navigation and autoflight systems
Prepare for functional checks of aircraft navigation and autoflight systems
in accordance with applicable technical manuals
Check systems visually in accordance with applicable technical manuals
Remove system components for access, bench checks or overhaul
Clean system components and installations using appropriate materials
and methods
Install system components in accordance with applicable technical
manuals
Prepare for operational checks on aircraft navigation and autoflight
systems
Process required maintenance documentation in accordance with
organisational procedures and regulatory requirements
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
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The ability to:
Innovation and
Value Creation Identify opportunities for work process improvement
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers for on-time completion of all maintenance
tasks
Report maintenance progress to supervisor on completion of each stage
of work
Share best maintenance practices with co-workers
Reinstate work areas according to organisational housekeeping standards
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Radiation Protection Act
Environmental regulations
Maintenance procedures and manuals must include
• Company organisational procedures
• Technical manuals
• Electrostatic Discharge Sensitivity (ESDS)
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-MAI-2006-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Mechanical)
Skill Maintain Aircraft Fuel and Engine Electrical Systems
Skill Description This skill describes the ability to maintain aircraft fuel and engine electrical
systems using appropriate resources and conduct functional tests after
maintenance work. It also includes the maintenance of auxiliary power units,
fuel systems, engine ignition and starting systems, engine air, oil, and thrust
reverser indicating systems and engine control.
The ability to understand:
Knowledge and
Analysis Main components and operation of auxiliary power units
Main components and operation of fuel systems
Main components and operation of engine ignition and starting systems
Main components and operation of engine air, oil, and thrust reverser
indicating systems
Main components and operation of engine controls and indication systems
Maintenance of auxiliary power units, fuel systems, engine ignition and
starting systems, engine air, oil and thrust reverser indicating systems and
engine controls
Operational checks of auxiliary power units, fuel systems, engine ignition
and starting systems, engine air, oil and thrust reverser indicating systems
and engine controls
Safety precautions in maintaining auxiliary power units, fuel systems,
engine ignition and starting systems, engine air, oil and thrust reverser
indicating systems and engine controls
Types and purposes of maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
Copyright 2017 © SkillsFuture Singapore Agency. All rights reserved. Version 1.1. 35
The ability to:
Application and
Adaptation Observe and apply safety practices at the workplace when maintaining
aircraft fuel and engine electrical systems
Prepare for functional checks of aircraft fuel and engine electrical systems
in accordance with applicable technical manuals
Check systems visually in accordance with applicable technical manuals
Remove system components for access, bench checks or overhaul
Clean system components and installations using appropriate materials
and methods
Install system components in accordance with applicable technical
manuals
Prepare for operational checks on aircraft fuel and engine electrical
systems
Process required maintenance documentation in accordance with
regulatory requirements
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
The ability to:
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
Identify opportunities for work process improvement
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers for on-time completion of all maintenance
tasks
Report maintenance progress to supervisor on completion of each stage
of work
Share best maintenance practices with co-workers
Reinstate work areas according to organisational housekeeping standards
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
Copyright 2017 © SkillsFuture Singapore Agency. All rights reserved. Version 1.1. 36
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Environmental regulations
Maintenance procedures must include
Company organisational procedures and manuals
Technical manuals
Electrostatic Discharge Sensitivity (ESDS)
Range of
Application It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
Copyright 2017 © SkillsFuture Singapore Agency. All rights reserved. Version 1.1. 37
Skill Code AER-MAI-2007-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Avionics)
Skill Maintain Aircraft Electrical Systems
Skill Description This skill describes the ability to maintain aircraft electrical systems using
appropriate resources and conduct functional tests after maintenance work. It
also includes the checking of electrical installations and maintenance of
electrical power and lighting systems.
The ability to understand:
Knowledge and
Analysis Basic theory of alternating current (AC) and direct current (DC) machines
Main components and functions of electrical installations
Main components and operation of electrical power systems
Main components and operation of lighting systems
Physical features of serviceable wires and wire-loom installations
Procedure of checking electrical installations
Safety precautions in checking aircraft electrical installations
Procedure for maintaining lighting systems
Procedure for operational checks of electrical power systems
Operational checks of electrical power systems
Safety precautions in maintaining electrical power and lighting systems
Types and purposes of maintenance documentation
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Observe and apply safety practices at the workplace when maintaining
aircraft electrical systems
Prepare for functional checks of aircraft electrical systems in accordance
with applicable technical manuals
Check systems visually in accordance with applicable technical manuals
Remove system components for access, bench checks or overhaul
Clean system components and installations using appropriate materials
and methods
Install system components in accordance with applicable technical
manuals
Prepare for operational checks on aircraft electrical systems
Process required maintenance documentation in accordance with
regulatory requirements
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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The ability to:
Innovation and
Value Creation Identify opportunities for work process improvement
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers for on-time completion of all maintenance
tasks
Report maintenance progress to supervisor on completion of each stage
of work
Share best maintenance practices with co-workers
Reinstate work areas according to organisational housekeeping standards
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current maintenance processes and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Confined space safety requirements (MOM)
Environmental regulations
Maintenance procedures and manuals must include:
Company organisational procedures
Technical manuals
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-MAI-2028-1.1
Skill Category Maintenance
Skill Sub-Category
(where applicable)
Aircraft Maintenance
(Mechanical)
Skill Perform Electrical Wiring Interconnection System (EWIS) Maintenance
Skill Description This skill describes the ability to identify and correct wiring system
degradation. It also includes the concept of zonal inspection as well as
adoption of proactive maintenance and the technical competencies as
referenced from EASA EWIS Training Programme (AMC 20-22).
The ability to understand:
Knowledge and
Analysis Electrical system maintenance safety practices
General practices for LRU replacement
Wire bundle installation maintenance practices
Termination and storage of unused wires
Electrical bonding and grounding
Overview of maintenance manual structure
Quality of electrical insulation
Identification of connective devices
Typical causes of damage
Sources of aircraft internal contamination
Different types of inspection methods
Generic standards of inspection
Zonal inspection requirements
Human factors influencing inspection
Inspection criteria for wire and wire bundles
Cautions and protections prior to inspection
Visual inspection procedures
Contamination protection planning
Protection of EWIS during aircraft maintenance and repair
Cleaning process on wiring systems during maintenance and repair
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Identify criteria of inspection in accordance with standard practices
Demonstrate the correct use of electrical instruments, tools and
equipment
Verify the serviceability of electrical wiring interconnection system
Follow up to do corrective action on defective wires, wiring devices and
termination devices
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
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The ability to:
Innovation and
Value Creation Analysing re-occurring problems causing “No Fault Found” on removed
LRU It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Collaborate with co-workers for on-time completion of all maintenance,
repair and overhaul tasks as appropriate.
Apply safe work practices during maintenance work
Reinstate work area in accordance with organisational housekeeping
requirements
Report maintenance process to supervisor on completion of each stage of
tasks assigned in accordance with organisational requirements
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
Learning to Learn N/A
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
General airworthiness requirements
Workplace Safety and Health Act
Procedures must include:
Organisational processes and procedures
Technical manual and instructions
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Skill Code AER-QUA-2117-1.1
Skill Category Quality
Skill Sub-Category
(where applicable) Inspection
Skill Perform Visual Testing
Skill Description This skill describes the ability to perform visual inspection and/or testing of
engineering material, component and fabrication items including casting,
welds and wrought products. It also includes skills in using appropriate
equipment and tools, evaluating and reporting test results in according with
industry standards.
The ability to understand:
Knowledge and
Analysis Personal protective equipment, industry safety practices and material
safety data sheets
Physical principles of visual testing
Product technologies
In-service flaws
Capabilities and limitations of visual testing
Visual testing equipment and their applications
Visual testing of engineering products
Reporting of visual test results
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Prepare for visual testing of general engineering products
Perform visual testing of general engineering products
Report visual test results
Perform post-test activities It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
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N/A
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Report faulty visual testing equipment to supervisor for follow up action as
appropriate
Report observed discontinuities to appropriate person in accordance with
organisational procedures
Ensure observed discontinuities are properly documented as per
regulatory requirements and approved by relevant authorities
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
N/A
Learning to Learn
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
Workplace Safety and Health Act
Procedures must include:
Organisational processes and procedures
Work Instructions
Technical manuals
Range of
Application It refers to the critical
circumstances that the
skill may be demonstrated.
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Skill Code AER-QUA-3100-1.1
Skill Category Quality
Skill Sub-Category
(where applicable)
Quality Management
System
Skill Supervise Quality Procedures
Skill Description This skill describes the ability to apply, maintain and supervise internal quality
systems, external suppliers and quality control record systems and apply
them to the workplace. It also includes reviewing procedures to provide
solutions to quality improvement, identifying and selecting quality suppliers
and developing and maintaining quality control record systems.
The ability to understand:
Knowledge and
Analysis Relevant quality standards, regulations, and customer requirements
Quality assurance information and advice
Application of quality concepts to problem solving and quality data
collection and analysis
Organisation's products and processes to improvement of the quality
system
Practical quality procedures or processes
System in the workplace in applying quality outcomes
Processes required for quality and continuous improvement
Quality requirements of the precision engineering field
Recording and reporting quality non-conformities and issues
Interpret customer specifications for quality conditions and indication
Relevant quality standards, regulations, and customer requirements
Need and means for selection of suppliers
Advise quality goals and specifications to suppliers
Documentation requirements of quality systems including the requirement
for effective quality record keeping systems
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
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The ability to:
Application and
Adaptation Monitor quality of materials and equipment received from suppliers is
closely to ensure organisational quality standards are met
Apply quality standards to ensure conformance to specifications and
customer expectations
Monitor product quality to ensure conformance to specifications and
customer expectations
Evaluate materials of identified suppliers according to specifications
Evaluate and select quality systems of identified suppliers
Identify, classify and store records required for reference and quality
audits according to organisational guidelines
Collect and add relevant documents systematically to records, including
product specifications, supplier traceability documentation, production run
and defects statistics
Maintain records for the required period and archive according to
organisational procedures and legislative requirements
Audit records against predetermined criteria in accordance with
organisational procedures and quality programme
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
The ability to:
Innovation and
Value Creation Record and analyse statistical data on production runs (if applicable)
Record and analyse statistical data on defects
Recognise and compare historical data, future equipment use, production
requirements and standard operating procedures so as to be job-ready It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Document and communicate quality of materials to selected suppliers
Discuss and document complaints procedures
Note any discrepancies found and report in accordance with
organisational procedures
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Review quality procedures systematically, to identify opportunities for
improvement
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
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Tools and equipment must include:
Measuring equipment
Comparative equipment
Quality control tools,
Statistical analysis equipment and processes
Procedures and supporting documents must include:
Charts, tables, spreadsheets and statistical process controls
Workplace based quality documentation
Organisational policy
Job description
Standard operation procedures
Appropriate codes of conduct
Quality work instructions
Rules and regulations must include:
Workplace Safety and Health Act
Industry codes of practice
International quality standards
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
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Skill Code AER-QUA-3090-1.1
Skill Category Quality
Skill Sub-Category
(where applicable) Metrology
Skill Perform Calibration and Testing for Measuring Instruments
Skill Description This skill describes the ability to calibrate and test measuring instruments in
accordance with calibration and adjustment procedures and ISO/IEC
17025:2005 standards.
The ability to understand:
Knowledge and
Analysis Need for reliable measurement
Metrological classification
Measurement terminology
Risk associated with statistical decision making
Measurement of data and statistics
Characteristics of statistical data
Measurement error
Precision and accuracy
Measurement uncertainty
International measurement systems and measurement standard
Random uncertainty
Estimation of systematic uncertainty
Overall uncertainty
Guide to the expression of uncertainty of measurement
Management requirements of ISO/IEC 17025
Technical requirements ISO/IEC 17025
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Interpret ISO/IEC 17025:2005 requirements for testing and calibration
laboratories
Calibrate measuring instruments in accordance with manufacturers’
specifications and organisational procedures
Adjust measuring instruments in accordance with manufacturers’
specifications and organisational procedures
Test measuring instruments in accordance with manufacturers’
specifications and organisational procedures
Evaluate calibration reports for out-of-house calibration
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
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N/A
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Apply safe work practices during maintenance work
Reinstate calibration laboratory in accordance with organisational
housekeeping requirements It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Interpret the content of a typical calibration report
Assess risks associated with statistical decision making It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Procedures and Standards must include:
International measurement systems and measurement standards
ISO/IEC 17025
Appropriate work documents
Approved written work instructions
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
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Skill Code PRE-QUA-3005-1
Skill Category Quality
Skill Sub-Category (where applicable)
N/A
Skill Apply ISO 9001 Quality Management System to Audit Requirements
Skill Description
This skill describes the ability to apply the knowledge and skills to determine
auditing requirements of ISO 9001 Quality Management System (QMS). It
also includes interpreting ISO 9001QMS standards requirement, establishing
connections and audit trails between clauses and respective operating
department/functional areas in the organisation.
Knowledge and Analysis It refers to gathering, cognitive processing, integration and inspection of facts and information required to perform the work tasks and activities.
The ability to understand:
Quality and product/service terms
Concepts, intent and the application of the “process approach”
Product/service realisation cycle
Quality policy, objectives and target of the organisation
Eight Quality Management principles
Modern Quality Management System and the development of ISO 9001
QMS
Quality Management System requirements
Application and Adaptation It refers to the ability to perform the work tasks and activities required of the occupation, and the ability to react to and manage the changes at work.
The ability to:
Identify customers and other interested parties as well as their
requirements, needs and expectations
Establish the organisation’s policies and objectives for the desired
outcome
Identify all the processes needed to produce the intended outputs
Develop an audit scope in accordance to the organisation business
activities
Identify evidence of relevant exclusion clauses in accordance to
organisation processes
Develop an interaction chart between the ISO 9001 QMS requirements
and the organisation processes
Develop and document work documents for the audit process
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Innovation and Value Creation It refers to the ability to generate purposive ideas to improve work performance and/or enhance business values that are aligned to organisational goals.
The ability to:
Provide constructive suggestions to improve on quality system and work
processes according to organisational procedures
Review report on abnormalities and problems encountered and offer
improvements at appropriate platforms
Contribute ideas to improve desired outcomes of products and services
in accordance to organisational goals
Social Intelligence and Ethics It refers to the ability to use affective factors in leadership, relationship and diversity management guided by professional codes of ethics.
The ability to:
Establish networks and working relationships with others to enhance
team effectiveness
Seek appropriate advice for own work improvement from relevant
personnel
Carry out improvement of own work and quality performance according
to feedback received
Discuss performance measures with designated personnel to determine
time, output and quality achievements
Learning to Learn It refers to the ability to develop and improve one’s self within and outside of one’s area of work.
The ability to:
Participate in reviewing work improvement activities
Participate in enhancing key performance indicators
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Range of Application (where applicable) It refers to the critical circumstances and contexts that the skill may be demonstrated.
Procedures and supporting documents must include:
Quality manuals
Quality procedures
Work instructions
Evidence documentation
Audit plan
Audit checklist guide
Audit forms
Audit summary
Audit findings
Meeting records
Rules and regulations must include:
Workplace Safety and Health procedures
Quality Management System (QMS) requirements
Legal/industrial requirements
Customer requirements
Organisation requirements
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Skill Code AER-QUA-3101-1.1
Skill Category Quality
Skill Sub-Category
(where applicable)
Quality Management
System
Skill Conduct Internal Audit on Management System
Skill Description This skill describes the ability to conduct and report an internal audit in
accordance with ISO 19011 requirements.
The ability to understand:
Knowledge and
Analysis Elements of the management system being audited
Audit programme
Initialisation of an audit
Documentation review
Audit objectives, scope and criteria
Preparation of audit plans
Assignment of audit team responsibilities
Working documents for auditors
ISO19011 guidelines for Auditing Management System
Information sources for audit
Effective site survey and observation
Use of document reviews to collect and verify information
Use of auditing techniques to gather evidence
Use of audit evidence to generate audit findings
Methods to manage disagreement between auditor and auditee
Preparation of audit report
Approval process for audit report
Client’s requirements on distribution of audit reports
Confidential nature and non-disclosure requirements on audit information
Follow-up audit
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
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The ability to:
Application and
Adaptation Initiate audit in accordance with internal audit programmes
Conduct document reviews to ensure conformity of system with audit
criteria
Prepare audit plans in accordance with audit objectives and scope
Prepare work documents in accordance with internal audit plan
Conduct opening and closing meetings in accordance with organisational
procedures or guidelines in accordance to the ISO19011 standard
Identify information sources in accordance with audit scope and plans
Observe workplace activities and conditions to collect relevant information
in accordance with audit plans
Review documents and records to collect and verify information in
accordance with audit plans
Evaluate information collected against audit criteria for the generation of
audit findings
Review audit findings to reach audit conclusion in accordance with audit
objectives
Prepare audit reports in accordance with organisational procedures, legal
requirements or guidelines in ISO19011
Distribute audit reports to recipients in accordance with audit client’s
requirements
Obtain approval from audit client and auditees in accordance with
acceptable practices, if disclosure of content of audit information is
required
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
N/A
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Assign responsibilities of audit team in accordance to audit plan and
auditors characteristics
Conduct interviews with management and employees to collect and verify
information in accordance with audit plans
Obtain approval of audit reports
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
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N/A
Learning to Learn
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Methods to identify conformity against must include:
Management system requirements
Singapore legal requirements in relation to the various industries
Customer requirements
Organisational requirements
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
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Skill Code AER-QUA-1099-1.1
Skill Category Quality
Skill Sub-Category
(where applicable)
Quality Management
System
Skill Apply Quality Systems
Skill Description This skill describes the ability to apply organisational quality systems,
procedures and policies to carry out daily work to meet quality system
requirements as well as maintaining and improving work quality.
The ability to understand:
Knowledge and
Analysis Organisational quality systems, procedures and policies
Interpretation of work instructions
Applicable product, process and quality specifications
Types and usage of quality system tools and equipment
Type and interpretation of quality records
Legislative and industrial framework for quality
Reporting and resolving non-compliances
Feedback for quality improvement
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Plan daily work to meet quality system requirements
Carry out daily work to meet quality system requirements
Maintain work quality It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
The ability to:
Innovation and
Value Creation Improve work quality
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
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The ability to:
Social Intelligence
and Ethics Cooperate with co-workers to maintain work quality by updating records
for quality control, non-conformity, non-compliance and customer
satisfaction It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Review and propose updates to organisational standard operating
procedures as applicable It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Procedures and supporting documents must include:
ISO 9001 and ISO 14001
Quality management system
Workplace-based quality documentation
Quality policies, procedures and records
Organisational standard operation procedures
Work instructions
Appropriate codes of conduct
Rules and regulations must include:
Workplace Safety and Health Act
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
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Skill Code AER-WSH-2011-1.1
Skill Category Workplace Safety and
Health
Skill Sub-Category
(where applicable) N/A
Skill Perform Basic Safety Practices and Documentation
Skill Description This skill describes the ability to adopt and comply with basic safety practices
and documentation procedures at the workplace in accordance with
organisational procedures. It also includes practice of environmental, health
and general safety at the workplace as well as processing documentation in
compliance with airworthiness requirements.
The ability to understand:
Knowledge and
Analysis Workplace Safety and Health Act
Foreign Object Damage (FOD) safe practices
Human factors and error management
Organisation’s safety rules and regulations
Importance of safe work practices to prevent death, injury or damage to
assets
Behaviours that trigger unsafe working environments
Importance of usage of personal protective equipment and clothing
Types of safety signs and symbols, and warning labels
Toxic and hazardous substances
5S concept and importance
Interpretation and usage of technical manuals
Usage of different types of tools and equipment
Cleaning and corrosion prevention methods
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Apply environmental, health and general safety at the workplace
Practise safety precautions according to organisation’s safety procedures
and environmental guidelines when storing, using, handling and disposing
of toxic and hazardous substances
Organise the workplace in a clean, efficient and safe manner in
accordance with organisational standards
Handle tools and equipment with care and precaution
Perform tools and equipment maintenance and accountability checks on
completion of work, and store them in their respective locations
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
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The ability to:
Innovation and
Value Creation Identify types of workplace hazards and apply precautionary measures
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
The ability to:
Social Intelligence
and Ethics Report all incidents, accidents and hazards occurred to a supervisor
Share best maintenance practices with co-workers
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Perform self-reflection on the current safety practices and propose
feasible improvements It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Regulations must include:
Workplace Safety and Health Act
Environmental regulations
Safety and precautionary procedures must include:
5S housekeeping practices
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
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Skill Code
PRE-WSH-4005-1
Skill Category Workplace Safety and Health
Skill Sub-Category (where applicable)
N/A
Skill Title Supervise Manufacturing Work for Workplace Safety and Health
Skill Description
This skill describes the ability to identify common safety and health hazards and take appropriate control measures while working in the metal working or other manufacturing industry. It also includes the ability to identify WSH hazards, evaluate and control risks, carry out WSH inspections, implement WSH training and promotional programmes, conduct accident investigations and prepare reports.
Knowledge and Analysis It refers to gathering, cognitive processing, integration and inspection of facts and information required to perform the work tasks and activities.
The ability to understand: Importance of Workplace Safety and Health (WSH)
Consequences of unsafe work practices and workplace conditions
Salient WSH legal and other requirements relevant to manufacturing
industry
Overview of WSH management system
WSH duties and responsibilities of supervisor in the manufacturing
industry
Risk management process
Typical hazards in manufacturing industry
Methods for hazard identification
WSH control measures
5S housekeeping
Types of organisational WSH inspections
WSH training and promotional programmes
Incident investigation and reporting
Permit-To-Work (PTW)
Application and Adaptation It refers to the ability to perform the work tasks and activities required of the occupation, and the ability to react to and manage the changes at work.
The ability to: Identify WSH hazards, evaluate and control risks in manufacturing
industry in accordance with risk management process
Carry out WSH inspections in accordance with organisational
inspection procedures
Implement WSH training and promotional programmes in
accordance with legal and other organisational requirements
Conduct incident investigation and prepare report in accordance with
legal and other organisational requirements
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Innovation and Value Creation It refers to the ability to generate purposive ideas to improve work performance and/or enhance business values that are aligned to organisational goals.
The ability to: Provide constructive suggestions to evaluate WSH hazards at the
workplace
Contribute ideas to improve desired outcomes of process, human
and cultural factors and workplace or work-related factors in
accordance to legal and organisational requirements
Social Intelligence and Ethics It refers to the ability to use affective factors in leadership, relationship and diversity management guided by professional codes of ethics.
The ability to: Identify the unsafe acts or conditions present and recommend
corrective actions to management
Learning to Learn It refers to the ability to develop and improve one’s self within and outside of one’s area of work.
The ability to: Reflect on possible errors in evaluating risks
Keep up-to-date on changes in the Workplace Safety and Health Act
Range of Application (where applicable) It refers to the critical circumstances that the skill may be demonstrated.
Tools and equipment must include: Workplace Safety and Health signage
Personal protective equipment
Procedures and supporting documents must include: Appropriate work documents
Work instructions
Organisation work procedures and specifications
Rules and regulations must include: Workplace Safety and Health Act
Approved codes of practice
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Skill Code PRE-MPI-2005-1
Skill Category Manufacturing Productivity and Innovation
Skill Sub-Category (where applicable)
N/A
Skill Apply Lean Thinking in the Workplace
Skill Description
This skill describes the ability to apply LEAN thinking in the workplace. It also
includes the ability to interpret LEAN thinking, apply the principles of LEAN,
identify types of wastes in the workplace, carry out Standardised Work in the
workplace and apply thinking and problem-solving skills.
Knowledge and Analysis It refers to gathering, cognitive processing, integration and inspection of facts and information required to perform the work tasks and activities.
The ability to understand:
‘Lean’ history from Toyota Production System (TPS)
Importance of practicing 3M’s in the workplace
Link between ‘lean’ thinking with productivity
‘Lean’ metric to measure performance
Culture of continuous improvement in the organisation
Role and responsibility of member in a ‘lean’ project
Application and Adaptation It refers to the ability to perform the work tasks and activities required of the occupation, and the ability to react to and manage the changes at work.
The ability to:
Interpret ‘lean’ thinking to eliminate wastes and increase value-added
activities according to simulation guide
Apply the 5 principles of ‘lean’ as a framework for improvement activities
Identify 8 Types of Wastes in the workplace according to simulation
guide
Carry out standardised work in the workplace according to simulation
guide
Carry out waste elimination activities in the workplace
Apply A3 thinking for problem-solving skills
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Innovation and Value Creation It refers to the ability to generate purposive ideas to improve work performance and/or enhance business values that are aligned to organisational goals.
The ability to:
Carry out improvement activities based on the five principles of ‘lean’
Apply ‘lean’ quality tools in the workplace
Social Intelligence and Ethics It refers to the ability to use affective factors in leadership, relationship and diversity management guided by professional codes of ethics.
The ability to:
Contribute ideas for work improvement activities
Check with designated personnel on work improvement activities
Report any problems encountered during waste elimination activities
Report any difficulties encountered applying the 5 principles of ‘lean’ in
the workplace
Learning to Learn It refers to the ability to develop and improve one’s self within and outside of one’s area of work.
The ability to:
Reflect on problems encountered during waste elimination activities
Reflect on difficulties encountered applying the five principles of ‘lean’ in
the workplace
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Range of Application (where applicable) It refers to the critical circumstances and contexts that the skill may be demonstrated.
‘Lean’ thinking overview must include:
‘Lean’ definition
Benefits and results of ‘lean’
‘Lean’ history – from Toyota Production System (TPS)
Developing a ‘lean’ house/system
‘Lean’ metric
Introduction to ‘lean’ tools and techniques
‘Lean’ five key principles and tools
‘Lean’ versus productivity versus innovation
Importance of 3M’s
‘Lean’ culture in the organisation must include:
The need for a cultural of continuous improvement in the organisation
Business improvement is a journey
Mindset change
Build ‘lean’ culture
The role and responsibility of member in a ‘lean’ project
8 Types of Waste must include:
Work cycle with Type 1 and 2 wastes
Zero waste
Definition of each waste and examples
“Learning to see waste” group exercise
Understand standardisation in the workplace
A3 thinking must include:
Definition of A3
Definition of problem
Step-by-step of using A3
7 quality tools
5-why method
A3 worksheet
Standard work
Procedures and supporting documents must include:
Organisational procedures
Specifications
Work instructions
Technical manuals
Simulation guide for 8 Wastes
Simulation guide for standard work
A3 worksheet
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Rules and regulations must include:
Workplace Safety and Health Act
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Skill Code PRE-MPI-2004-1
Skill Category Manufacturing Productivity and Innovation
Skill Sub-Category (where applicable)
N/A
Skill Apply Basic Lean Techniques in the Workplace
Skill Description
This skill describes the ability to apply the methods and tools used for
identifying and assessing the actual and potential failures in product and
process designs in the workplace.
Knowledge and Analysis It refers to gathering, cognitive processing, integration and inspection of facts and information required to perform the work tasks and activities.
The ability to understand:
Cycle-time in the workplace
Importance and types of layout design in the workplace
Concept of Poka-Yoke in the workplace
Steps of creating value stream mapping in the workplace
Benefits of Process Mapping in the workplace
Strategy to implement the Business Improvement Project
Application and Adaptation It refers to the ability to perform the work tasks and activities required of the occupation, and the ability to react to and manage the changes at work.
The ability to:
Apply cycle time measurement techniques according to simulation guide
Simulate types of Layout Design for activities improvement
Apply Poka-Yoke technique in the workplace according to simulation
guide
Apply Value Stream Mapping in the workplace according to simulation
guide
Apply Process Mapping for understanding activities flow
Identify and implement Business Improvement Project
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Innovation and Value Creation It refers to the ability to generate purposive ideas to improve work performance and/or enhance business values that are aligned to organisational goals.
The ability to:
Contribute ideas for business improvement project
Social Intelligence and Ethics It refers to the ability to use affective factors in leadership, relationship and diversity management guided by professional codes of ethics.
The ability to:
Report any abnormalities encountered in cycle time measurement
Report any problems encountered during simulation of layout design
Report any difficulties encountered in process mapping
Check with designated personnel on business improvement project
Learning to Learn It refers to the ability to develop and improve one’s self within and outside of one’s area of work.
The ability to:
Able to recommend continuous improvement in the workplace
Reflect on problems encountered during simulation of layout design and
seek ways to improve
Reflect on difficulties encountered in process mapping and seek ways to
improve
Range of Application (where applicable) It refers to the critical circumstances and contexts that the skill may be demonstrated.
Cycle time measurement must include:
Cycle time
Capacity calculation
Layout design must include:
Types of layout
Batch versus continuous flow
Business improvement project must include:
Project charter
Project tracking
Performance measurement
Project presentation
Tool and equipment must include:
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Lego
Jigsaw
Video
Flip chart
Digital camera
Procedures and supporting documents must include:
Organisational procedures
Specifications
Work instructions
Technical manual
Simulation guide for cycle time
Simulation guide for Poka-Yoke
Simulation guide for Value Stream Mapping
Rules and regulations must include:
Workplace Safety and Health Act
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Skill Code PRE-MPI-3007-1
Skill Category Manufacturing Productivity and
Innovation
Skill Sub-Category (where applicable)
N/A
Skill Title Supervise Work Improvement Processes
Skill Description This skill describes the ability to identify improvement goals for work teams, implement work improvement processes and standardise improved work processes at the workplace.
Knowledge and Analysis It refers to gathering, cognitive processing, integration and inspection of facts and information required to perform the work tasks and activities.
The ability to understand: Team’s key performance indicators and organisational goals
Principles of continuous process improvement, communication modes and
barriers
Roles and responsibilities of work teams and resource requirements
Importance and structure of an effective action plan
Application of continuous process improvement techniques
Purpose of control mechanisms
Ways to resolve issues in implementation of improvement activities
Methods of evaluating the work team results
Format of a report
Purpose of documenting changes in work processes
Application and Adaptation It refers to the ability to perform the work tasks and activities required of the occupation, and the ability to react to and manage the changes at work.
The ability to:
Identify key performance indicators in accordance to the types of work
improvement activities
Develop action plan in accordance to organisational requirements and work
improvement activities at the workplace
Train work teams to apply continuous process improvement techniques
Apply control mechanisms to monitor the progress of work teams
Facilitate work teams to complete improvement activities
Evaluate results of work teams against the expected key performance indicators
Prepare report on outcomes of improvement activities and document
implemented changes in the work processes in accordance to organisational
goals and procedures
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Innovation and Value Creation It refers to the ability to generate purposive ideas to improve work performance and/or enhance business values that are aligned to organisational goals.
The ability to:
Contribute ideas to improve work activities and key performance indicators in
accordance to organisational goals
Social Intelligence and Ethics It refers to the ability to use affective factors in leadership, relationship and diversity management guided by professional codes of ethics.
The ability to:
Obtain approval from designated personnel to carry out work improvement
activities
Report any abnormality and problems encountered in identifying and carrying
out work improvement activities
Communicate to work team on the key performance indicators to be achieved
Resolve any unmet goal with the work teams in accordance with organisational
procedures
Learning to Learn It refers to the ability to develop and improve one’s self within and outside of one’s area of work.
The ability to:
Participate in reviewing work improvement activities
Participate in enhancing key performance indicators
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Range of Application (where applicable) It refers to the critical circumstances that the skill may be demonstrated.
Work improvement activities must include:
Productivity improvement
Cost reduction or saving
Product quality improvement
Customer service improvement
Process or line improvement
Production machine efficiency improvement
Machine maintenance efficiency improvement
Defect reduction
Safety, health and environment improvement
Facilities and security enhancement
Key Performance Indicators (KPIs) must include:
Management indicators
Operating profit
Productivity of labour, machine or energy
Cost reduction or saving
Value of warranty claims
Number of customer complaints
Customer satisfaction index
Quality indicators
o Process defect ratio
o Cost of process defects
o Number of defects missed
o Number of warranty claims
o Overall process yield
Safety, health and environment indicators
Accident frequency
Accident severity ratio
Number of near-misses detected
Number of danger points detected
Number of improvements made to dangerous work
Process or line improvement
Overall equipment effectiveness
Availability ratio
Performance ratio
Quality ratio
Machine maintenance efficiency
Mean time between failure (MTBF)
Mean time to repair (MTTR)
Mean time to failure (MTTF)
Continuous process improvement techniques must include:
Plan-Do-Check-Act (PDCA) cycle
Problem-solving cycle
Expand-Focus Sequence
Specific-Measurable-Achievable-Resources-Timely (SMART) Goals
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Data collection and analysis techniques must include:
Brainstorming
Pareto diagram
Cause-and-effect diagram
Check sheet
Data stratification
Flowchart
Control/Run charts
Workflow/process analysis
5W1H (who, what, where, when, why and how)
Control mechanisms must include:
Daily progress report
Milestone chart
Feedback meetings or sessions
Rules and regulations must include:
Workplace Safety and Health procedures
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Skill Code AER-PMA-3116-1.1
Skill Category Project Management
Skill Sub-Category
(where applicable) N/A
Skill Perform Project Planning
Skill Description This skill describes the ability to support production planning and apply them
to the workplace. It includes skills in using production planning software,
scoping and planning of production tasks.
The ability to understand:
Knowledge and
Analysis Keyboard skills and basic IT operator skills
Production planning software
Production and QA processes
Procurement and supply capability and constraints
Production scheduling, time management and milestones
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Use production planning software
Scope production tasks
Plan production tasks It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
The ability to:
Innovation and
Value Creation Generate production schedules in accordance with enterprise standards
and procedures
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
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The ability to:
Social Intelligence
and Ethics Present project plans and production schedule to relevant stakeholders,
management, supervisors and production workers
Obtain approval of management to adopt proposed production schedules It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
N/A
Learning to Learn
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
N/A
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
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Skill Code BM-SPI-304E-1
Skill Category Planning and
Implementation
Skill Sub-Category
(where applicable) N/A
Skill Display Critical Thinking and Analytical skills
Skill Description
This skill describes the ability to apply critical thinking and analytical
skills for problem-solving. It also includes challenging and rethinking
ideas, analysing business issues to put forth recommendations to
stakeholders and enhancing creative thinking among team members.
Knowledge and
Analysis
It refers to gathering,
cognitive processing,
integration and
inspection of facts and
information required to
perform the work tasks
and activities.
The ability to understand:
Methods to apply logical inquiry to issues
Barriers to creativity
Ways in which people may contribute to the critical thinking and
analysis process
Application and
Adaptation
It refers to the ability to
perform the work tasks
and activities required
of the occupation, and
the ability to react to
and manage the
changes at work.
The ability to:
Analyse business issues through the use of critical-thinking to
make recommendations to relevant stakeholders
Innovation and Value
Creation
It refers to the ability to
generate purposive
ideas to improve work
performance and/or
enhance business
values that are aligned
to organisational goals.
The ability to:
Challenge and rethink ideas and provide insights to relevant
stakeholders for continuous business improvement
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Social Intelligence
and Ethics
It refers to the ability to
use affective factors in
leadership, relationship
and diversity
management guided
by professional codes
of ethics.
The ability to:
Make recommendations that are attuned to the needs of relevant
stakeholders and aligned to organisational objectives by
exercising empathy and organisational awareness to close the
gaps
Learning to Learn
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
The ability to:
Develop a critical thinking mind-set when dealing with business
issues to improve the organisation’s business practices
Demonstrate problem-solving skills within own scope of work to
improve productivity and own work performance
Enhance creative thinking skills among team members to foster
innovation and improve organisational performance
Range of Application
(where applicable)
It refers to the critical
circumstances and
contexts that the skill
may be demonstrated.
Methods to apply logical inquiry to issues must include:
Understand and identify relevant objectives and issues
Formulate and raise key questions in a clear and concise manner
Gather and assess relevant information pertaining to business
situation
Use abstract ideas and interpret them appropriately
Recognise and assess implications and practical consequences
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Skill Code ES-IP-301G-1
Skill Category People and Relationship
Management
Skill Sub-Category
(where applicable) N/A
Skill Facilitate Effective Communication and Engagement at the Workplace
Skill Description
This skill describes the ability to promote the use of effective communication
within a team. It also includes using conflict resolution and negotiation
strategies as well as building rapport with colleagues, stakeholders and
customers.
Knowledge and
Analysis
It refers to gathering,
cognitive processing,
integration and
inspection of facts and
information required to
perform the work tasks
and activities.
The ability to understand:
Barriers to effective communication
Methods to coach staff in using effective communication techniques
Organisational and professional standards relating to communication
Ways that various types of diversity issues affect one’s communication
and negotiation with others in the workplace
Ways to validate information and history of conflict
Possible causes, sources and benefits of conflict
Sources of additional information, expert advice and mediation to assist
in conflict issues and assessment of a conflict situation
Conflict resolution approaches and their characteristics
Appropriate communication techniques for conflict resolution and
negotiation and their characteristics
Negotiation styles and their characteristics
Ways to confirm resolution of conflict and types of agreed follow-up
action
Application and
Adaptation
It refers to the ability to
perform the work tasks
and activities required
of the occupation, and
the ability to react to
and manage the
changes at work.
The ability to:
Maintain channels of communication to update staff on latest and
relevant work-related information according to organisational
communication policies and procedures
Promote effective communication among staff taking into account
diversity issues
Assess conflict situation and develop appropriate conflict resolution
strategies to negotiate issues towards a mutually acceptable outcome
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Innovation and Value
Creation
The ability to:
Seek opportunities for growth and innovation and new ways of thinking
as well as additional management options It refers to the ability to
generate purposive
ideas to improve work
performance and/or
enhance business
values that are aligned
to organisational goals.
Social Intelligence
and Ethics
The ability to:
Communicate organisational communication policies and procedures to
staff and monitor their compliance
Use appropriate communication techniques and tools to suit different
communication styles of people in formal and informal settings
It refers to the ability to
use affective factors in
leadership, relationship
and diversity
management guided by
professional codes of
ethics.
Learning to Learn The ability to:
Resolve conflict using appropriate conflict resolution strategies,
approaches and techniques It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Range of Application N/A
(where applicable)
It refers to the critical
circumstances and
contexts that the skill
may be demonstrated.
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Skill Code ES-IP-302G-1
Skill Category People and Relationship
Management
Skill Sub-Category
(where applicable) N/A
Skill Facilitate Effective Work Teams
Skill Description
This skill describes the ability to facilitate work team activities and improve a
team’s performance by promoting ownership and commitment amongst
team members. It also includes working on goals and targets set,
maintaining positive relationships and providing support and opportunities
for individual and team contributions.
Knowledge and
Analysis
It refers to gathering,
cognitive processing,
integration and
inspection of facts and
information required to
perform the work tasks
and activities.
The ability to understand:
Rationale for communicating thoughts and feelings to justify a
position and responsibilities assigned to team members
Importance of the different roles in a team for achieving team goals
and objectives
Principles for setting goals and targets for individual and team
Characteristics of diversity and its impact on the relationship among
team members
Importance of creating opportunities for team members to contribute
ideas and skills
Differences between constructive and destructive criticism
Communication techniques to facilitate a discussion
Application and
Adaptation
It refers to the ability to
perform the work tasks
and activities required
of the occupation, and
the ability to react to
and manage the
changes at work.
The ability to:
Provide resources, assistance and support needed by team
members to complete projects or work activities
Analyse project control reports and performance assessment results
to ascertain team performance and provide feedback and criticism to
team members using appropriate communication techniques
Involve team members in the planning of work activities to promote
ownership and commitment to work plan
Delegate duties and responsibilities taking into consideration the
competencies of individual team members
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Innovation and Value
Creation
It refers to the ability to
generate purposive
ideas to improve work
performance and/or
enhance business
values that are aligned
to organisational goals.
The ability to:
Provide opportunities for team members to contribute ideas and
skills and maintain positive relationships amongst them
Social Intelligence
and Ethics
It refers to the ability to
use affective factors in
leadership, relationship
and diversity
management guided by
professional codes of
ethics.
The ability to:
Provide and clarify with team members on work-related information
using appropriate communication techniques
Communicate thoughts and feelings to justify a position and
responsibilities assigned to team members and persuade and
influence them
Communicate to team members the importance and
interdependence of each role and promote the benefits of diversity
within the team
Communicate and agree on individual and team goals and targets to
be achieved
Communicate team performance and related issues of concern to
management and provide recommendations to address them
Learning to Learn
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
The ability to:
Respond to criticism to provide possible resolutions and seek
improvement
Range of Application
(where applicable)
It refers to the critical
circumstances and
contexts that the skill
may be demonstrated.
N/A
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Skill Code AER-HRE-3142-1.1
Skill Category Human Resource
Skill Sub-Category
(where applicable) N/A
Skill Assess Competence
Skill Description This skill describes the ability to conduct competency-based assessment.
The ability to understand:
Knowledge and
Analysis Competency-based assessments
Principles of assessments
Rules of evidence
Components of assessment plans
Relevant stakeholders
Preparation for conducting assessments
Communication and interpersonal skills during assessments
Review of assessment plans
Code of ethics for assessors
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Interpret assessment plans and confirm assessment requirements,
methods and tools with relevant stakeholders
Prepare assessment venues and resources in accordance with
assessment plan and safety and health requirements
Record assessment evidence to support assessment decisions
Review assessment plans in assessing the required competencies
Apply code of ethics when conducting assessments
It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
N/A
Innovation and
Value Creation
It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
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The ability to:
Social Intelligence
and Ethics Prepare candidates for assessments
Conduct assessments in accordance with assessment plan
Apply effective communication and interpersonal skills during the conduct
of assessment
Justify assessment decisions in accordance with principles of assessment
and rules of evidence
Provide clear and constructive feedback to candidates regarding the
assessment decisions
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Update self on new developments in competency assessments
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
Principles of assessment must include:
Validity
Reliability
Flexibility
Fairness
Effective communication and interpersonal skills in the context of conducting
assessments must include:
Clear verbal communication
Openness of stance
Active listening
Rephrasing questions
Accurate observation of candidate’s body language
Expressing empathy
Sharing constructive feedback
Maintaining a professional demeanour in the context of conducting
assessments must include:
Focused
Objective
Open
Positive
Composed
Firm
Patient
Responsive
Clear
Consistent
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Skill Code AER-HRE-2141-1.1
Skill Category Human Resource
Skill Sub-Category
(where applicable) N/A
Skill Facilitate Workplace Learning
Skill Description This skill describes the ability to prepare and facilitate active and effective
workplace learning experiences to meet learning outcomes.
The ability to understand:
Knowledge and
Analysis Principles and key components of skills training system
Characteristics of competency-based training
Workplace learning methods
Components of a workplace learning plan
Questioning techniques
Principles of giving and receiving feedback
It refers to gathering,
cognitive processing,
integration and inspection
of facts and information
required to perform the
work tasks and activities.
The ability to:
Application and
Adaptation Prepare to facilitate workplace learning
Facilitate workplace learning using workplace learning plans It refers to the ability to
perform the work tasks
and activities required of
the occupation, and the
ability to react to and
manage the changes at
work.
The ability to:
Innovation and
Value Creation Develop workplace learning plans using appropriate workplace learning
methods in accordance to workplace learning contexts It refers to the ability to
generate purposive ideas
to improve work
performance and/or
enhance business values
that are aligned to
organisational goals.
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The ability to:
Social Intelligence
and Ethics Provide feedback on learners’ progress
It refers to the ability to
use affective factors in
leadership, relationship
and diversity management
guided by professional
codes of ethics.
The ability to:
Learning to Learn Update self on new developments on facilitating workplace learning
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Workplace learning methods must include:
Demonstrations
Shadowing
Components of workplace learning plans must include:
Knowledge to be acquired
Skills to be practised
Duration allocated for attainment of workplace learning
Resource checklists
Range of
Application
It refers to the critical
circumstances that the
skill may be demonstrated.
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Skill Code ES-PMD-301G-1
Skill Category Personal Management and
Development
Skill Sub-Category
(where applicable) N/A
Skill Develop Personal Effectiveness at Supervisory Level
Skill Description
This skill describes the ability to apply knowledge and life skills, relate them to
roles and responsibilities in the workplace and contribute to their
effectiveness as a team leader or supervisor. It also includes using time
management techniques, maintaining a work-life balance, managing stress
and personal finances.
Knowledge and
Analysis
It refers to gathering,
cognitive processing,
integration and
inspection of facts and
information required to
perform the work tasks
and activities.
The ability to understand:
Types of motivational factors affecting personal goal setting and
achievement
Factors that may affect the achievement of departmental goals
Benefits of organising and prioritising work activities according to goals
set
Practices that promote personal well-being and aspects of personal
management
Issues and problems related to personal and family responsibilities and
their impact on work
Common sources of assistance available to support personal
management
Various budgeting techniques and their features to manage personal
expenses
Factors to consider when using and maintaining credit to ensure one's
financial stability
Application and
Adaptation
It refers to the ability to
perform the work tasks
and activities required
of the occupation, and
the ability to react to
and manage the
changes at work.
The ability to:
Analyse personal goals and align them to departmental goals
Examine personal role and responsibilities and their contribution to
departmental success
Plan, organise and execute personal work activities to achieve
departmental goals
Support the implementation of work-life balance programmes to achieve
organisational effectiveness
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Innovation and Value
Creation
The ability to:
Identify causes of stress that affect self and team and apply stress
management techniques to deal with them It refers to the ability to
generate purposive
ideas to improve work
performance and/or
enhance business
values that are aligned
to organisational goals.
Social Intelligence
and Ethics
The ability to:
Apply emotional intelligence and people-management techniques to get
assistance from appropriate people such as managers, peers and
subordinates It refers to the ability to
use affective factors in
leadership, relationship
and diversity
management guided by
professional codes of
ethics.
Learning to Learn The ability to:
Examine personal strengths and weaknesses, apply strategies to
overcome weaknesses and use personal strengths to contribute towards
the achievement of departmental goals
Establish own existing financial position using appropriate tools and
explain how to manage such a position
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Range of Application
(where applicable)
It refers to the critical
circumstances and
contexts that the skill
may be demonstrated.
N/A
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Skill Code ES-PMD-303G-1
Skill Category Personal Management and
Development
Skill Sub-Category
(where applicable) N/A
Skill Apply Emotional Competence to Manage Self and Team at the Workplace
Skill Description
This skill describes the ability to apply self-awareness techniques and model
emotional intelligence principles to facilitate an understanding and
management of oneself and others in a team. It also includes cultivating a
positive emotional culture in the workplace.
Knowledge and
Analysis
The ability to understand:
Differences between cognitive intelligence and emotional intelligence
Aspects of emotional intelligence
Importance of emotional intelligence
Benefits of applying emotional intelligence at work
Different platforms to facilitate expression of thoughts and feelings by
team members
Importance of developing emotional intelligence to build positive
relationships
Domains of emotional intelligence and their applications
Methods for development of emotional intelligence and its features
It refers to gathering,
cognitive processing,
integration and
inspection of facts and
information required to
perform the work tasks
and activities.
Application and
Adaptation
The ability to:
Assess emotional states of team members and respond appropriately
to emotional cues, taking into consideration the different cultures and
background of team members
It refers to the ability to
perform the work tasks
and activities required
of the occupation, and
the ability to react to
and manage the
changes at work.
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Innovation and Value
Creation
The ability to:
Promote a positive emotional climate at the workplace It refers to the ability to
generate purposive
ideas to improve work
performance and/or
enhance business
values that are aligned
to organisational goals.
Social Intelligence
and Ethics
The ability to:
Model behaviours that demonstrate application of emotional intelligence
Demonstrate flexibility and adaptability in dealing with team members
and making decisions, taking their emotions into account
Provide opportunities for team members to express their thoughts and
feelings and assist them in understanding the effects of their behaviour
and emotions on others at the workplace
Encourage team members to develop their own emotional intelligence to
build positive relationships among one another to achieve team goals
It refers to the ability to
use affective factors in
leadership, relationship
and diversity
management guided by
professional codes of
ethics.
Learning to Learn The ability to:
Recognise own emotional states, the causes of those emotional states
and its effects on own and team’s performance and interpersonal
relationships at the workplace
Conduct self-reflection and gather feedback from team members to
identify personal strengths and weaknesses for development of own
emotional intelligence
It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
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Range of Application Definition of cognitive intelligence must include:
Intellectual abilities such as logic, reason, reading, writing, analysing
and prioritising
Definition of emotional intelligence must include:
Awareness of own emotions and ability to regulate them
Awareness of the emotions of others and the ability to use the
knowledge to manage interactions with others
Aspects of emotional intelligence must include:
Understanding oneself, personal goals, intentions, responses, behaviour
and all
Understanding others and their feelings
Domains of emotional intelligence must include:
Knowing one’s emotions
Managing one’s emotions
Motivating oneself
Recognising and understanding others’ emotion
Managing relationship through use of emotional intelligence
Behaviours that demonstrate application of emotional intelligence must
include:
Paying attention to other’s body language, tone of voice and facial cues
Taking interest in team members and their work
Acknowledging and showing appreciation for team members’
contributions
Demonstrating common feelings with team members (e.g. excitement,
disappointment, et cetera)
Responding to team members taking into account their profile and
cultural differences and in ways that suit their individual styles (e.g.
responding in a clear and strict manner, responding with a soft
approach, etc.)
Applying empathy to others at the workplace
Recognising impact of personal emotions on others
Seeing setbacks as situational and circumstantial rather than a
pervasive personal flaw
(where applicable)
It refers to the critical
circumstances and
contexts that the skill
may be demonstrated.
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Skill Code ES-ACE-302G-1
Skill Category Analytical, Conceptual and
Evaluative
Skill Sub-Category
(where applicable) N/A
Skill Solve Problems and Make Decisions at Supervisory Level
Skill Description
This skill describes the ability to acquire the skills to work with a team of
subordinates in practising problem-solving and decision-making. It also
includes anticipating and identifying potential problems, facilitating team’s
effort to resolve the problems, making appropriate decisions and seeing
implementation plans through.
Knowledge and
Analysis
It refers to gathering,
cognitive processing,
integration and
inspection of facts and
information required to
perform the work tasks
and activities.
The ability to understand:
Types of information to be gathered and analysed to identify and
confirm a problem
Characteristics of appropriate problem-solving tools and techniques
Idea generation techniques and their characteristics
Types of value and impact to be evaluated for selection of ideas
Techniques to manage team conflict in decision-making process
Factors affecting the effectiveness of an implementation plan
Advantages and disadvantages of the various methods for gathering
feedback from relevant sources
Methods used to identify deficiency in the implemented solution and
implementation plan and their characteristics
Application and
Adaptation
It refers to the ability to
perform the work tasks
and activities required
of the occupation, and
the ability to react to
and manage the
changes at work.
The ability to:
Identify symptoms that could lead to potential problems at the
workplace using appropriate tools and techniques
Apply logical deduction to anticipate and detect problems at the
workplace based on symptoms and relevant information gathered
Analyse relevant information surrounding the perceived problems and
identify the exact problem using elimination process, objective
reasoning or process questioning
Analyse the root causes of the problems at the workplace using
appropriate problem-solving tools and techniques
Develop an implementation plan that addresses the root causes of the
problems and consider the impact to self and team at the workplace
Evaluate the effectiveness of the implemented solution and
implementation plan by analysing feedback gathered from relevant
sources
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Innovation and Value
Creation
The ability to:
Select a solution among the shortlisted ones collectively with team
members using appropriate evaluative techniques and criteria
Formulate and execute modifications to restore and/or enhance
effectiveness of implemented solution and implementation plan
It refers to the ability to
generate purposive
ideas to improve work
performance and/or
enhance business
values that are aligned
to organisational goals.
Social Intelligence
and Ethics
The ability to:
Facilitate generation of solutions to solve problems by encouraging
creativity among team members It refers to the ability to
use affective factors in
leadership, relationship
and diversity
management guided by
professional codes of
ethics.
Learning to Learn The ability to:
Review the effectiveness of modifications made and analyse learning
points and best practices that can be used for future reference It refers to the ability to
develop and improve
one’s self within and
outside of one’s area of
work.
Range of Application
(where applicable)
It refers to the critical
circumstances and
contexts that the skill
may be demonstrated.
N/A
SKILLS FRAMEWORK FOR AEROSPACE SKILL STANDARD FOR SENIOR TECHNICIAN (AVIONICS)
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Version Control
Version Date Changes Made Edited by
1.1 1-May-17 Initial Version SSG and EDB
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Definitions of the Five (5) Domains
Domain Definition
Knowledge and Analysis
Knowledge includes the gathering of facts and information through traditional and digital forms. Analysis involves the cognitive processing, integration and inspection of single or multiple sources of facts and information required to perform work tasks and activities and takes into consideration, the work contexts in which the tasks and activities are carried out. The result of knowledge and analysis produce judgements on work tasks/activities/issues/areas, and the conceptualisation of solutions to solve problems at work.
Application and Adaptation
Application involves the ability to perform work tasks and activities defined by the requirements of the occupation. Adaptation involves the ability to react to and manage the changes in the work contexts. The result of application and adaptation leads to the production of psycho-motor actions and behavioural reactions to the work tasks/activities/issues/areas, and the execution of the planned solutions to solve problems at work.
Innovation and Value Creation
Innovation includes the ability to generate purposive ideas to improve work performance and/or enhance business values that are aligned to the organisational goals. As a result of innovation, the organisation is able to reap the values from individual or team contributors to achieve organisational growth.
Social Intelligence and Ethics
Social intelligence includes the ability to appreciate and use affective factors in leadership, relationship and diversity management guided by professional codes of ethics as effective individuals or team contributors.
Learning to Learn
Learning-to-learn includes the ability to improve on self-development within and outside of one’s area of work. It involves the continual inspection of one’s knowledge, analytical, application, adaptive, innovative and social skills that are needed to perform the work optimally and/or solve problems effectively.