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SKF Distributor College Introductory Courses Bearing Basics Estimated Study Time: 45-50 minutes The bearing basics course is aimed at anyone interested in bearings. In this course you will learn the essentials about SKF bearings. It includes: • Bearing functions and parts • Bearing types; the most commonly used SKF bearings, including characteristics and typical applications • Bearing selection factors • Bearing designations How a ball bearing is made Estimated study time: 30 minutes There are no special requirements on bearing knowledge before taking the course How a Ball Bearing is Made. The course consists of: • Introduction - An introduction to the course contents and an explanation of how the course works • Executive Summary - A summary of the course contents • Ring Manufacturing - In this lesson you will learn about ring manufacturing for ball bearings • Ball Manufacturing - In this lesson you will learn how the balls for ball bearings are manufactured • Cage Manufacturing - In this lesson you will learn about manufacturing cages for ball bearings • Assembling the bearing - In this lesson you will learn how a ball bearing is assembled

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Page 1: SKF Distributor College - DTM Consulting Servicesdtmconsulting.ca/quals/Scott/SKF Distributor College.pdf · SKF Distributor College ... • Product Range and Designation ... - This

SKF Distributor College Introductory Courses

Bearing Basics

Estimated Study Time: 45-50 minutes

The bearing basics course is aimed at anyone interested in bearings. In this course you will learnthe essentials about SKF bearings.

It includes:

• Bearing functions and parts• Bearing types; the most commonly used SKF bearings, including characteristics and typical applications• Bearing selection factors• Bearing designations

How a ball bearing is made

Estimated study time: 30 minutes

There are no special requirements on bearing knowledge before taking the course How a Ball Bearingis Made.

The course consists of:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Ring Manufacturing - In this lesson you will learn about ring manufacturing for ball bearings• Ball Manufacturing - In this lesson you will learn how the balls for ball bearings are manufactured• Cage Manufacturing - In this lesson you will learn about manufacturing cages for ball bearings• Assembling the bearing - In this lesson you will learn how a ball bearing is assembled

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SKF Distributor College Ball Bearings

Deep Groove Ball Bearings

Estimated Study Time: 45 minutes

Before taking the Deep Groove Ball Bearing course, it is recommended that you have passed the Bearing Basics course, or have some prior knowledge about bearings.

In this course you will learn the basics about SKF deep groove ball bearings. The course consists of the following parts:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Features and Benefits - In this section you will learn about the features and benefits that set SKF deep groove ball bearings apart from the competition• Product Range and Designation - Working with bearings on a daily basis, it is useful to recognize the most common bearing designations. In this lesson, you will learn about the SKF deep groove ball bearing range and the most relevant designations• Applications - SKF deep groove ball bearings are successfully used in a wide range of applications. This lesson illustrates four different applications• Case - In this case scenario, you will meet a customer that needs your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Ball Bearings

Angular Contact Ball Bearings

Estimated Study Time: 60-90 minutes

Before taking the Angular contact ball bearings course, it is recommended that you have passed theBearing Basics course, or have prior knowledge about bearings.

This course consists of:

• Introduction - The course structure, contents and learning objectives are presented in the introductory lesson. You will also be given information that will help you get the most out of this course• SKF Angular Contact Ball Bearings - This lesson provides an overview of SKF Angular Contact Ball Bearings• Single row angular contact ball bearings - This lesson focuses on features and benefits, designations and recent improvements of SKF single row angular contact ball bearings.• Arrangement of universally matchable angular contact ball bearings - Single row angular contact ball bearings are often used in sets of two or more. This lesson focuses on the arrangement of universally matchable bearings. The concept of clearance and preload and its effect on the service life of the angular contact ball bearing arrangement will also be discussed• Double row angular contact ball bearings - This lesson focuses on features and benefits, designations and recent improvements of SKF double row angular contact ball bearings• Four-point contact ball bearings - This lesson focuses on features and benefits, designations and recent improvements of SKF four-point contact ball bearings• Applications - SKF angular contact ball bearings are used in many pump and compressor applications. In this lesson three examples of demanding applications are presented• Case - In the case scenario, you will meet two customers that need your help. Apply knowledge from the course to suggest a suitable SKF solution with angular contact ball bearings

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SKF Distributor College Ball Bearings

Self-Aligning Ball Bearings

Estimated Study Time: 45 minutes

Before taking the Self-Aligning ball bearings course, it is recommended that you have passed theBearing Basics course, or have prior knowledge about bearings.

This course consists of:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Features and Benefits - In this section you will learn about the features and benefits that set SKF self-aligning ball bearings apart from the competition. Moreover, you will learn how SKF has driven the development of the self-aligning ball bearing, starting already in 1907 when Sven Wingqvist invented the bearing• Product range and designations - Working with bearings on a daily basis, it is useful to recognize the most common bearing designations. In this lesson, you will learn about the SKF self-aligning ball bearing range and the most relevant designations• Applications - SKF self-aligning ball bearings are successfully used in a wide range of applications. This lesson illustrates four applications: poker vibrators, conveyors, seperators and spreader rolls• Case - In the case scenario, you will meet a customer that needs your help with a high-speed fan. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Roller Bearings

Cylindrical Roller Bearings

Estimated Study Time: 45 minutes

Before taking the Cylindrical Roller bearings course, it is recommended that you have passed theBearing Basics course, or have prior knowledge about bearings.

In this course you will learn the basics about SKF cylindrical roller bearings. The course consists of the following parts:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Features and Benefits - In this section you will learn about the features and benefits that set SKF cylindrical roller bearings apart from the competition• Product range and designations - Working with bearings on a daily basis, it is useful to recognize the most common bearing designations. In this lesson, you will learn about the SKF cylindrical roller bearing range and the most relevant designations• Applications - SKF cylindrical roller bearings are successfully used in a wide range of applications. This lesson illustrates three different applications• Case - In the case scenario, you will meet a customer that needs your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Roller Bearings

CARB Toroidal Roller Bearings

Estimated Study Time: 45-60 minutes

Before taking the CARB Toroidal Roller Bearing course, it is recommended that you have passed theBearing Basics course, or have prior knowledge about bearings.

In this course you will learn about the characteristics and customer benefits of CARB toroidalroller bearings.

The course includes:

• Executive Summary - Explains very briefly what a CARB bearing is, its benefits and how it can add value to your customers• Features and Benefits - Explains what is so special about CARB bearings compared to other bearings• Product range and designations - Explains sizes, variants and designations• Applications - Explains where and how to use CARB bearings, and presents real life examples• Case - A short role-play where you interact with a customer to solve his application problems

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SKF Distributor College Roller Bearings

Needle Roller Bearings

Estimated Study Time: 60 minutes

Before taking the Needle Roller bearings course, it is recommended that you have passed theBearing Basics course, or have prior knowledge about bearings.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - In this summary, you will receive a sales-oriented presentation of the product features and benefits that characterize needle roller bearings from SKF• Features and Benefits - In this section you will learn about the features and benefits of the different needle roller bearings from SKF. You will learn about radial bearings, thrust bearings, combined bearings and track runner bearings from SKF• Product range and designations - This lesson focuses on the SKF needle roller bearing range and the most relevant designations• Applications - Needle roller bearings from SKF are used in many types of applications, especially where low cross section of the assembly is critical. This lesson presents three applications where needle roller bearings from SKF come to good use• Case - The two case scenarios included in this course make it possible for you to practice selling needle roller bearings from SKF. Meet customers that need your help. Apply your knowledge from the course to suggest suitable solutions

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SKF Distributor College Roller Bearings

Spherical Roller Bearings

Estimated Study Time: 45 minutes

Before taking the Spherical Roller bearings course, it is recommended that you have passed theBearing Basics course, or have prior knowledge about bearings.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Features and Benefits - In this section you will learn about the features and benefits that set SKF spherical roller bearings apart from the competition• Product range and designations - Working with bearings on a daily basis, it is useful to recognize the most common bearing designations. In this lesson, you will learn about the SKF spherical roller bearing range and the most relevant designations• Applications - SKF spherical roller bearings are successfully used in a wide range of applications. This lesson illustrates three different applications• Case - In this case scenario, you will meet a customer that needs your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Roller Bearings

Taper Roller Bearings

Estimated Study Time: 75 minutes

Before taking the Taper Roller bearings course, it is recommended that you have passed theBearing Basics course, or have prior knowledge about bearings.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - In this extended summary, you will receive a sales-oriented presentation of the product features and benefits that characterize SKF taper roller bearings• Features and Benefits - In this section you will learn about the features and benefits of the three SKF taper roller bearing performance variants. Additionally, you can go into further details about hardening, adjustment, catalogue values and other technical information by reading the available PDF documents• Product range and designations - This lesson focuses on the SKF taper roller bearing range and the most relevant designations• Applications - Taper roller bearings are used in many types of applications. This lesson presents no less than five applications of SKF taper roller bearings that highlight different aspects of the product benefits• Case - The two case scenarios included in this course makes it possible for you to practice selling taper roller bearings. Meet customers that need your help and apply your knowledge from taking the course to suggest suitable solutions

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SKF Distributor College Roller Bearings

Spherical Roller Thrust Bearings

Estimated Study Time: 45 minutes

Before taking the Spherical Roller Thrust bearings course, it is recommended that you have passed theBearing Basics course, or have prior knowledge about bearings.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Features and Benefits - In this section you will learn about the features and benefits that set SKF spherical roller thrust bearings apart from the competition• Product range and designations - Working with bearings on a daily basis, it is useful to recognize the most common bearing designations. In this lesson, you will learn about the SKF spherical roller thrust bearing range and the most relevant designations• Applications - SKF spherical roller thrust bearings are successfully used in a wide range of applications. This lesson illustrates two applications; slurry pumps found in the oil and sand industry and extruders found in the plastics industry• Case - In the case scenario, you will meet a customer that needs your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Roller Bearings

Sealed Spherical Roller Bearings

Estimated Study Time: 25-30 minutes

This course does not require any prior knowledge about sealed spherical roller bearings. However,it is recommended that you complete the Spherical roller bearings course before you begin.

The course includes:

• Course Introduction - This is where you get an overview of, and learn how to navigate through, the course. You will also learn about common application areas for sealed spherical roller bearings, and customer benefits obtained from using them• The basics - In this section the sealed spherical roller bearings product range and product designations are presented. You will also learn about new features. Finally, we will look in to an example application, namely a steel mill• Case - Here you have the opportunity to apply what you have learned in the course. Help your customer to find an appropriate solution• Certification - The course ends with a certification test so that you can check what you have learned. When you answer a certain number of questions correctly, you will be awarded a certificate

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SKF Distributor College Plain Bearings

Plain Bearings

Estimated Study Time: 60 minutes

Before taking the Plain Bearings course, it is recommended that you have passed the Bearing Basicscourse, or have some prior knowledge about bearings.

The course includes:

• Introduction - The course structure, contents and learning objectives are presented in the introductory lesson. You will also be given information that will help you get the most out of this course• Overview - This lesson provides an overview of the contents in the interactive course Plain Bearings• Features and Benefits - This lesson presents the features and benefits of SKF plain bearings• Spherical plain bearings - This lesson focuses on features and benefits, designations and recent improvements of SKF spherical plain bearings• Rod ends - Rod ends are a special type of bearing units. Its design make possible a number of unique application areas. In this lesson, you will get a closer look at the features and benefits, designations and applications of SKF rod ends• Bushings - SKF manufactures a wide range of bushings and has developed a comprehensive assortment of bushing materials for optimized performance. In this lesson, you will be introduced to the characteristics of the different bushing products, their designations and applications• Applications - In the applications lesson, you will be presented with examples of how SKF spherical plain bearings, rod ends and bushings have been put to efficient use in customers’ applications• Case - In the case scenario, you will meet a customer with a plain bearing with very short service life. See if you can give him advice by applying the knowledge from the course

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SKF Distributor College Engineered Products

Hybrid Bearings

Estimated Study Time: 25-30 minutes

Before taking the Hybrid Bearings course, it is recommended that you have passed the Bearing Basicscourse, or have some prior knowledge about bearings.

In this course you will learn about the characteristics and customer benefits of hybrid deep groove ballbearings.

The course includes:

• Introduction - Explains what a hybrid bearing is, its benefits and how it can add value to a customer• Applications - In this section you will learn about common problems in some bearing applications and how they can be solved by the use of hybrid bearings. These application examples illustrate the characteristics and benefits of hybrid bearings• Product Range - SKF has defined a standard range of hybrid bearings, which can be delivered from stock. The product range is described here

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SKF Distributor College Engineered Products

INSOCOAT Bearings

Estimated Study Time: 45 minutes

Before taking the INSOCOAT Bearings course, it is recommended that you have passed the Bearing Basics course, or have some prior knowledge about bearings.

In this course you will learn the basics about INSOCOAT bearings and the concept of electricalerosion.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Electrical erosion - This lesson provides a background to this type of damage, how it impacts application performance and how INSOCOAT bearings protect against this type of damage• Features and benefits - In this section you will learn about the features and benefits of INSOCOAT bearings as a solution for protection against damage from leaking electricity• Product range and designations - Working with bearings on a daily basis, it is useful to recognize the most common bearing designations. In this lesson, you will learn about the INSOCOAT bearing range and the most relevant designations• Applications - This lesson illustrates how INSOCOAT bearings are used in two different applications• Case - In the case scenario, you will meet a customer that needs your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Bearing Units

Y-bearings

Estimated Study Time: 45-50 minutes

A Y-bearing might also be known to some as an insert bearing

Before taking the Y-bearings course, it is recommended that you have passed the Bearing Basics course, or have some prior knowledge about bearings.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Features and benefits - In this section you will learn about the features and benefits of Y-bearings and Y-bearing units. You will also be introduced to different sealing solutions and locking methods. You will also learn about Y-bearings specifically developed for applications in the food and beverage industry, for applications with high temperature and for applications with limited accessibility or where excluding contaminents is especially important• Product range and designations - In this section you will learn about SKF Y-bearings and Y-bearing unit series, variants and their designations. You can also follow mounting instructions for a SKF Y-bearing plummer block unit with an external locking collar, a SKF Y-bearing flanged unit on an adapter sleeve and a SKF Y-bearing flanged unit with a pressed steel housng and grub screws• Applications - SKF Y-bearings are used in a wide range of applications. This lesson illustrates three of these: An individual ventilation system, a food processsing plant and a snack food oven• Case - In this case scenario you get to help a customer to identify the Y-bearing unit he needs in his application

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SKF Distributor College Bearing Units

SKF ConCentra Products

Estimated Study Time: 45 minutes

Before taking the SKF ConCentra product course, it is recommended that you have passed the Bearing Basics course, or have some prior knowledge about bearings.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Features and benefits - In this section you will learn about the features and benefits that set SKF ConCentra products apart from the competition. Also you will learn about the unique SKF ConCentra locking principle• Product range and designations - SKF ConCentra products cover a wide range of dimensions and configurations from SKF ConCentra ball bearing units to SKF ConCentra roller bearing units and SKF ConCentra SHL bushings. In this lesson, you will learn about the SKF ConCentra product range and the most relevant accessories and designations• Applications - SKF ConCentra products are successfully used in a wide range of applications. This lesson illustrates three different applications• Case - In the case scenario, you will have the opportunity to practice selling SKF ConCentra products. Meet customers that need your help and apply your knowledge from the course to suggest suitable solutions

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SKF Distributor College Bearing Housings

SNL and SONL Bearing Housings

Estimated Study Time: 60 minutes

Before taking the SNL and SONL bearing housings course, it is recommended that you have passedthe Bearing Basics course, or have some prior knowledge about bearings.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Features and benefits - In this section you will learn about the features and benefits that set SKF SNL and SONL bearing housings apart from the competition. Also you will learn about the importance of always using SKF bearing housings together with SKF bearings for maximum bearing service life• Product range and designations - SKF SNL and SONL bearing housings together cover a wide range of dimensions and configurations. In this lesson, you will learn about the SKF SNL and SONL bearing housing range and the most relevant accessories and designations• Applications - SKF SNL and SONL bearing housings are successfully used in a wide range of applications. This lesson illustrates three different applications• Case - The case section of the course starts with an introduction to the new selection guide that will help you select the appropriate bearing housing solutions for your customers. In the case scenario, you will have the opportunity to use the newly developed selection guide, when assisting a customer with a bearing housing inquiry

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SKF Distributor College Bearing Housings

Lock Nuts

Estimated Study Time: 30-45 minutes

Before taking the Lock Nut course, it is recommended that you have passed the Bearing Basics course, or have some prior knowledge about bearings.

In this course you will learn the basics about SKF lock nuts.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive Summary - A summary of the course contents• Product range and designations - In this lesson you will learn about the various series of lock nuts offered by SKF. Moreover, you will learn most of the lock nut designations• Applications - SKF lock nuts can be used effectively in many different types of applications. In this lesson, you will learn more about three specific applications where SKF lock nuts have come to good use• Mounting and dismounting - Proper mounting and dismounting is crucial to help avoid premature failure of the lock nut and the application. In this lesson, you will learn about correct mounting and dismounting techniques as well as mounting tools• Case - In the case scenario, you will meet a customer that needs your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Bearing Housings

FNL Flanged Bearing Housings

Estimated Study Time: 25-30 minutes

Before taking the FNL housing course, it is recommended that you have passed the Bearing Basics course, or have some prior knowledge about bearings and bearing housings.

In this course you will be introduced to the new FNL flanged bearing housing.

The course includes:

• Introduction - An introduction to the course contents and an explanation of how the course works• Additional/new features - A presentation of the features and benefits of the new FNL housing• Added/Extended Range - In this section you will learn about the design of the housing, the product range and how to mount the housing• Application example - Here you will learn about a customer who manufacturers food processing equipment. The FNL bearing housing brings clear benefits for both the manufacturer and the end user• Case - In the case scenario, you will meet a customer that needs your help. Apply your knowledge from the course and present the features and benefits of the new FNL housing

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SKF Distributor College Bearing Housings

Mounted Products

Estimated Study Time: 45 minutes

Before taking the Mounting products course, it is recommended that you have passed the Bearing Basics course, or have some prior knowledge about bearings.

The course consists of:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive summary - A summary of the course contents• Features and Benefits - In this section you will learn the features and benefits of SKF mounted products, with a focus on roller bearing units and SAF housings• Product range and designations - Mounted products together cover a wide range of dimensions and configurations. In this lesson, you will learn about the SYE, SYR, FYR, FYRP and SAF housing range and the most relevant accessories and designations• Applications - SKF mounted products are successfully used in a wide range of applications. This lesson illustrates three different applications• Case - In the case section you will meet a customer from a cement plant who needs your help. You will have the opportunity to apply your knowledge of SKF mounted products, when assisting the customer

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SKF Distributor College Linear Motion

Linear Ball Bearings

Estimated Study Time: 45 minutes

This course about linear ball bearings and units does not require any previous knowledge about rolling bearings

The course consists of:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive summary - A summary of the course contents• Features and Benefits - In this section you will learn about the features and benefits that set SKF linear ball bearings and units apart from the competition. Moreover, you will be presented specific characteristics and designs as well as related components• Product range and designations - Working with linear ball bearings and units on a daily basis, it is useful to recognize the most common designations. In this lesson, you will learn about the SKF linear ball bearing and unit range and the most relevant designations• Applications - SKF linear ball bearings and units are successfully used in a wide range of applications. This lesson illustrates three applications: bus and railway door systems, hand tools as well as pick and place cylinders• Case - In the case section you will meet a customer that needs your help with an application. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Seals

Seals for Rotating Motion

Estimated Study Time: 90-120 minutes

This is a beginner’s level course. Before taking the course, however, it is recommended that you havedone the Bearing Basics course, or have prior knowledge about bearings.

The course consists of:

• The SKF Seals business segments - A quick tour of different seals and application areas• Industrial seals - A brief overview of industrial seals• Operating condition factors - What factors to consider when selecting a seal• Radial shaft seals - The design and functions of radial shaft seals• V-ring seals - The design and functions of V-ring seals• Installation, storage and handling - Basic guidelines for proper installation, storage and handling of seals• Replacing seals - How to find a suitable replacement seal including when the original seal type cannot be offered• Applications - Typical bearing applications, common seal-related problems and their solutions• Customer cases - Four simple, yet authentic, cases where the seals theory is applied to help customers

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SKF Distributor College Seals

Seals for Hydraulic Cylinders

Estimated Study Time: 90-120 minutes

The course consists of:

• Introduction - An introduction to the course contents and an explanation of how the course works• The basics - In this section you will learn about the classifications of seals as well as the basics about hydraulic cylinders and seals• Product range - Working with seals on a daily basis, it is important to recognize the different types of components found in a hydraulic cylinder. In this lesson you will learn about rod sealing systems, piston sealing systems and static sealing systems• Applications - SKF seals for hydraulic cylinders are successfully used in a wide range of applications. In this lesson you will learn about the factors to consider when selecting a seal, how to find an appropriate sealing solution, as well as some application examples• Working with hydraulic seals - In this lesson you will learn some basic guidelines for proper installation, storage and handling of seals for hydraulic cylinders. Moreover, you will learn about failure modes and corrective actions. At the end of the lesson there is a case scenario where you will meet a customer who needs your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Lubrication

Lubrication

Estimated Study Time: 60 minutes

Before taking the SKF lubrication course, it is recommended that you have passed the BearingBasics course, or have some prior knowledge about bearings.

The course consists of:

• Introduction - An introduction to the course contents and an explanation of how the course works• Executive summary - A summary of the course contents• Lubrication fundamentals - In this lesson you will learn about the lubricants function in the bearing, and the physics of lubricants• Grease selection - In this lesson you will learn the features and benefits of SKF standard bearing greases, and how to select grease for a specific application• Re-lubrication - In this lesson you will learn the parameters that you need to take into account when selecting the right re-lubrication intervals for an application. Also, you will see an overview of the lubrication methods to provide the application with consistent and controlled supply of lubricant• Case - In the case scenario, you will meet a customer that needs your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Industries

Aggregates and Cement Industry

Estimated Study Time: 45 minutes

Before taking the Aggregates and Cement Industry course, it is recommended that you have some prior knowledge about bearings.

In this course you will learn the basics about the aggregates and cement industry.

The course consists of:

• Introduction - An introduction to the course contents and an explanation of how the course works• Industry essentials - Here you will get an overview of the aggregates and cement industry as well as some industry trends• Critical applications - In this section you will learn about some critical applications found in the industry and related SKF products and solutions• Case - In the case scenario, you will meet two customers who need your help. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Industries

Paper Industry

Estimated Study Time: 45 minutes

Before taking the Paper Industry course, it is recommended that you have some prior knowledgeabout bearings.

In this course you will get a deeper insight into the paper industry and the associated SKF solutions.

The course consists of:

• Introduction - An introduction to the course contents and an explanation of how the course works• Industry presentation - Here you will get an overview of the paper industry and the paper making process as well as the latest developments in the industry• Critical applications - In this section you will learn about some critical applications found in the paper industry and the related SKF products and services. The applications have different operating conditions; an abundance of process water in the wet section, hot steam and high temperatures in the dryer section and high temperatures in the finishing section. Learn more about the problems these operating conditions can cause and what the SKF solutions are• Case - In the case scenarios you will meet two customers who need your help with rocker housings in a drying cylinder and a bearing failure in the wet section. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Industries

Steel Industry: Converters and Continuous Casters

Estimated Study Time: 45 minutes

Before taking this course, it is recommended that you have completed the Spherical Roller Bearingsand CARB Toroidal Roller Bearings courses.

In this course you will learn more about converters and continuous casters and the SKF solutions forthem.

The course consists of the following parts:

• Introduction - An introduction to the course contents and an explanation of how the course works• Industry presentation - Here you will get an overview of the steel converting and continuous casting processes as well as the latest developments in the industry• Critical applications - In this section you will learn about some critical applications found in the steel industry and the related SKF products and services. Steel converters operate at low speed, are subjected to heavy, mainly static, load from the liquid steel and the environment is very dusty. Steel casters are characterized by harsh operating conditions, such as very heavy loads, high and variable temperatures and the presence of large volumes of cooling water and scale particles. Learn more about the problems these operating conditions can cause and what the SKF solutions are• Case - In the case scenarios you will meet two customers who need your help with heavy loads in a converter, and corroded bearings, respectively. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Industries

Rolling Mills

Estimated Study Time: 45 minutes

Before taking this course, it is recommended that you have completed the Tapered Roller Bearings,Cylindrical Roller Bearings, Lubrication and Steel Industry: converters and continuous casters courses

In this course you will learn more about the steel industry, the downstream process and solutionsthat SKF has developed to meet the industry’s needs.

The course consists of the following parts:

• Introduction - An introduction to the course contents and an explanation of how the course works• Industry presentation - Here you will get an overview of the downstream steel process and typical problems that our customers can face in the steel industry• Critical applications - In this section you will learn about some critical applications found in the downstream process. These applications are characterized by harsh operating conditions. Here you will learn more about the problems these operating conditions can cause and what the SKF solutions are• Case - In the case scenarios you will meet two customers who need your help with bearings in a rolling mill and in a section mill. Apply your knowledge from the course to suggest a suitable solution

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SKF Distributor College Industries

Pulping and Stock Prepartation

Estimated Study Time: 60 minutes

Before taking this course, it is recommended that you have some prior knowledge about bearings.

In this course you will get a deeper insight into the pulping and stock preparation industry and theassociated SKF solutions.

The course consists of the following:

• Introduction - An introduction to the course contents and an explanation of how the course works• Industry essentials - Here you will get an overview of the paper industry and the pulp making and stock preparation processes as well as the latest developments in the industry• Critical applications - In this section you will learn about some critical applications found in the pulping and stock preparation industry and the related SKF products and services. The applications have different operating conditions; the equipment is exposed to contamination, which can cause problems with lubrication, corrosion and a reduced service life. Inadequate lubrication and incorrect mounting can lead to reduced service life, premature bearing failure and machinery downtime. There can also be problems with too heavy or too light loads. Learn more about the problems these operating conditions can cause and what the SKF solutions are• Case - In the case scenarios you will meet three customers who need your help with a fan, a pulper and a lime kiln. Apply your knowledge from the course to suggest a suitable solution for each case

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SKF Distributor College Business

Profitable Distribution

Estimated Study Time: 60-90 minutes

This course is an introduction to business and economics, in particular from a distribution point ofview. The course can also serve as a refresher.

• Distributor economics - Contains an introduction to the fundamental components of the annual report and the balance sheet. It also discusses some common measures of profitability and inventory management• Setting prices for profit - Explains gross profit margin and mark-up and introduces the factors to consider when setting prices• Price discounting - Explains the effects on your company’s profitability when using discounting as a sales strategy• Customer value - Explains what a value-added strategy entails and the importance of documenting the value you offer your cutomers• Differentiate yourself - Shows the benefits of a value-added strategy, and how you can offer different kinds of value to different customers• Case - Includes four simulations of customer scenarios where you can apply your knowledge from the course

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SKF Distributor College Business

Selling Value

Estimated Study Time: 60-90 minutes

This course presents a sales strategy that enables you to use the value a customer places on yourproducts and services to set the price. Before taking the Selling Value course, it is recommendedthat you have passed the Profitable Distribution course, or have some prior knowledge aboutdistributor economics, pricing and customer value.

• Value-based selling - This section covers three important areas; Price does not equal cost, Value-added services and How to calculate value• Sales techniques - You will be shown how to ask the right type of questions in a sales situation and how to handle price objections and price discussions• Try-it exercises - In the exercise part, you will have the opportunity to practice in a number of different scenarios covering the areas of asking questions in a sales situation, how to decide the value of a customer, how to meet price objections as well as how to differentiate price and cost