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sketchnotes of the service experience conference [october 3-4, 2013 in sf, ca]

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Post on 11-Aug-2014

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My sketchnotes of the Service Experience Conference. It's a conference hosted by Adaptive Path on the topic of designing experiences across channels and touchpoints. It was awesome. 19 sketchnotes are included here in high-resolution.

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Page 1: Sketchnotes of the Service Experience Conference [October 3-4, 2013 in SF, CA]
Page 2: Sketchnotes of the Service Experience Conference [October 3-4, 2013 in SF, CA]
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