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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart Skalierungsframework SAFe die Lösung für Enterprise Agilität? GPM Region Stuttgart Oliver Kubis und Michael Zerweck CGI Deutschland 09. Oktober 2019 1

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Page 1: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Skalierungsframework SAFe die

Lösung für Enterprise Agilität?

GPM Region Stuttgart

Oliver Kubis und Michael ZerweckCGI Deutschland09. Oktober 2019

1

Page 2: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Agenda

Begrüßung (GPM/CGI) - 15

Begriffsklärung Agilität und agile Skalierung - 5

Einführung in SAFe als ein Modell zur agilen Skalierung - 20

• Big Picture

• Core Competencies

• PI Planning

• Ausblick SAFe 5.0

SAFe Implementation Roadmap - 10

Typische Skalierungsfallen aus der CGI Projekterfahrung - 10

Gruppenarbeit „Typische Fragestellungen der agilen Transformation - 20 + 10

Diskussion und Networking

2

„Gastgeber“

und Themen

gesucht

Page 3: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Begrüßung

3

Page 4: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

€7.5 billion

revenue

77,500

consultants

400 locations in

40 countries

5,000 clients benefiting from

end-to-end services

Founded in 197643 years of excellence

CGI at a glance

175+ IP-based solutions

serving 30,000 clients

3

Page 5: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© 2019 | CGI DEUTSCHLAND 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

CGI ist ein globaler Dienstleister für IT- und Geschäftsprozesse

mit 77.500 Mitarbeitern in 40 Ländern, der seit Gründung in 1976

seinen Kunden strategische IT- und Business Beratung, System-

integration, Managed IT, Business Process Services und

Intellectual Property auf Top-Niveau bietet.

Größe: einer der größten unabhängigen Anbieter von

IT- und Geschäftsprozessdienstleistungen

Jahresumsatz: ca. 7,7 Mrd. Euro

Deutschland

4.000+ Mitarbeiter

19 Standorte

Industries

Communications

Public Services, Space & Defense

Retail & Consumer Services

Transport & Logistics

Banking & Insurance

Manufacturing

IT & Business Consulting &Systems Integration

Managed IT/Business Process Services

Test & Quality Services

Driving Digital

Managed Sourcing

IT Modernization

Cloud & Hybrid IT

Cybersecurity

Customer Experience

Agile Delivery

Information Management

CGI auf einen Blick

Advanced Analytics

IP Solutions

Intelligent Automation

Internet of Things

Hamburg

Bremen

BerlinHannover

Düsseldorf

KölnErfurt

DarmstadtMannheim

Karlsruhe

Leinfelden-Echterdingen

München (2x)

Frankfurt/

Sulzbach

WolfsburgBraunschweig

HalleLeipzig

Heilbronn

Stuttgart

Page 6: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Begriffsklärung Agilität und agile Skalierung

6

Page 7: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Agilität - Begriffsdefinition

Bei der Betrachtung einzelner Erläuterungen lassen sich gemeinsame Muster erkennen:

Ausgelöst durch veränderte Umwelt- bzw. Marktentwicklungen

zeigt sich ein gesteigertes Maß an Flexibilität bzw. die Fähigkeit

sich anzupassen sowie die Geschwindigkeit mit der diese

Anpassung vollzogen wird.

9

(M. Rahn, Agiles Personalmanagement, https://link.springer.com/chapter/10.1007%2F978-3-658-23022-7_2)

Agile Interaktionen über

Organisationsgrenzen

hinweg

Agile Skalierung?

Schaffung einer

lernenden Organisation…

Page 8: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Einführung in SAFe als Modell zur agilen Skalierung

11

Page 9: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Big Picture – Full Configuration

12

(pro

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by

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, In

c./

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cale

dagile

.com

)

Page 10: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Five Core Competencies of the Lean Enterprise

13

Team and Technical Agility

DevOps and Release on Demand

Business Solutions and Lean Systems Engineering

Lean Portfolio Management

Lean-Agile Leadership

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 11: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Lean-Agile Leadership provides the basis for success

Exemplify the Core Values

Embrace a Lean-Agile Mindset

▸ Apply the SAFe Principles

▸ Lead the transformation

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 12: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Five Core Competencies of the Lean Enterprise

15

Team and Technical Agility

DevOps and Release on Demand

Business Solutions and Lean Systems Engineering

Lean Portfolio Management

Lean-Agile Leadership

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 13: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Scrum and Kanban provide the basics

▸ Agile teams are cross-functional, self-organizing entities that can define,

build and test, and where applicable deploy, increments of value

▸ Scrum optimizes teams for communication and value delivery

▸ Kanban is applied to optimize value flow

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 14: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Agile Release Trains (ARTs) continuously deliver value

• A virtual organization of 5 – 12 teams (50 – 125+ individuals)

• Synchronized on a common cadence, a Program Increment (PI)

• Aligned to a common mission via a single Program Backlog

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 15: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Five Core Competencies of the Lean Enterprise

19

Team and Technical Agility

DevOps and Release on Demand

Business Solutions and Lean Systems Engineering

Lean Portfolio Management

Lean-Agile Leadership

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 16: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

DevOps and Release on Demand

• DevOps provides the culture, automation, Lean-

flow, measurement, and recovery (CALMR)

approach that enables continuous delivery and

release on demand

• Agile Release Trains (ARTs) are teams of agile

teams that are organized to release value on

demand via a continuous delivery pipeline

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 17: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Five Core Competencies of the Lean Enterprise

21

Team and Technical Agility

DevOps and Release on Demand

Business Solutions and Lean Systems Engineering

Lean Portfolio Management

Lean-Agile Leadership

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 18: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Solution Trains deliver Business Solutions and Lean

Systems

Solution trains coordinate multiple ARTs and suppliers

Manage frequent integration

Continuously address compliance concerns

Architect for scale, modularity, releasability, and serviceability

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 19: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Apply multiple planning horizons

Solution Roadmap PI Roadmap

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 20: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

‘Continuish Integration’

• Frequent solution integration and testing

provides the best objective evidence

• A joint responsibility of ART’s and Solution

Train’s system teams

• Provides early validation and

regular risk reduction

• Increases actual velocity

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 21: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Five Core Competencies of the Lean Enterprise

26

Team and Technical Agility

DevOps and Release on Demand

Business Solutions and Lean Systems Engineering

Lean Portfolio Management

Lean-Agile Leadership

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 22: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Lean Portfolio Management creates strategic alignment

Connects enterprise to portfolio strategy

Creates Lean budget and investment guardrails

Manages portfolio operations

Provide Lean governance across value streams

Lean Portfolio

Management

Lean

Governance

Agile

Portfolio

Operations

Strategy &

Investment

Funding

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 23: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

SAFe – „Heartbeat“ – PI Planning

29

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

All stakeholders face-to-face (but typically multiple locations)

Management sets the mission, with minimum possible constraints

Requirements and design emerge

Important stakeholder decisions are accelerated

Teams create—and take responsibility for—plans

There is no magic in SAFe . . . except maybe for PI Planning

For a short PI Planning example, see:

http://youtu.be/ZZAtl7nAB1M

Page 24: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Ausblick SAFe 5.0 – changed Big Picture

30

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 25: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

SAFe Implementation Roadmap

32

Page 26: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

SAFe Implementation Roadmap

33

(pro

vid

ed

by

Scale

dA

gile

, In

c./

ww

w.s

cale

dagile

.com

)

Page 27: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Typische Skalierungsfallen

Erfahrungen aus CGI SAFe-Projekten

36

Page 28: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Agile Skalierung – Herausforderungen (Bezug 2018)

37

(pro

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/ w

ww

.sta

teofa

gile

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Typische Skalierungsfallen vermeiden

Skalierung gelingt, wenn in der Organisation die richtigen Voraussetzungen geschaffen werden.

• Nicht zu früh: In einem nicht ausreichend professionellen/reifen Stadium bzw. Umfeld

• Nicht zu schnell: Abrupt und auf einmal

• Architektur, Infrastruktur, Skills, Know-how und Führung – das sind die Angelpunkte eines gesamtheitlichen Bildes einer erfolgreichen Skalierung.

38

Abhilfe

• Das Umfeld professionalisieren

• Die Basis stabilisieren: Fachlich, technisch und prozessual

• Skalierungs-Overhead in der Planung berücksichtigen

Indikatoren für schlechte Skalierungsvoraussetzungen

Unreife Prozesse Mangelnde Wertorientierung Geringes Bewusstsein für Qualität und

Lieferfähigkeit

• Langsame, träge Veränderungsprozesse

und Strukturen

• Ineffizientes Change und Transition

Management

• Unzureichende Beteiligung des

Managements

• Schwache Scrum Master

• Ineffektive Priorisierung und

Produktstrategie

• Lange, detaillierte und aufwändige

Product Backlogs

• Schwache Product Owner

• Größtes Produktivitätsproblem ist

schlechte Qualität (=Technische Schuld)

• Schwache Testautomatisierung

• Schwache Continuous Integration

• Manuelles Deployment

Page 30: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Gruppenarbeit

Typische Fragestellungen der agilen Transformation

39

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart 40

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart 41

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart 42

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart 43

Page 35: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Diskussion & Networking

44

Page 36: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Contact us to continue the conversation.

Oliver Kubis

Vive President Consulting

[email protected]

Michael Zerweck

Director Consulting

[email protected]

45

Page 37: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Backup

46

Page 38: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

47© Scaled Agile, Inc.

70% US Fortune 100 enterprises have

SAFe-trained professionals

2 millionAnnual visitors to SAFe

and Scaled Agile websites

30 - 75%

Faster

Time-to-Market

25 - 75%

Increase in

Productivity

20 - 50%

Improvements

in Quality

10 - 50%

Increased Employee

Engagement

220Scaled Agile Partners

in 50 countries

350,000SAFe-trained

professionals

in 110+ countries

SAFe cited as preferred solution for scaling Agile:

• 2018 Agile in the Enterprise survey by Gartner Research

• 12th Annual State of Agile Report by VersionOne

• 2017 Scaling Agile Report by cPrime

ConfigurableSAFe is able to accommodate enterprises of all

sizes and industriesA comprehensive

role-based curriculum

for successfully

implementing SAFe

and skills validation

through professional

certification.

At a Glance

Pledged 1%

Scaled Agile stock equity

& employee time to

Pledge 1% campaign

Freely Available

SAFe’s knowledge base is freely available at

scaledagileframework.com

S A F e C A S E S T U D I E S

Fastest Growing Method

Training

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

SAFe – liefert Ergebnisse (verifizierbar)

48

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49

SAFe journey

Telia

Why CGI ?• CGI and TeliaSonera have a long-term relationship.

• CGI expertise in Scaled Agile Framework (SAFe).

• CGI has been recognized as TeliaSonera’s official SAFe partner.

© CGI Group Inc. CONFIDENTIAL

Client challenges

• Telia has been using mostly waterfall

methods for project/program management,

suffering from long cycle times

• In 2014, Telia decided to pilot SAFe

(Scaled Agile Framework) targeting to

shorten the development cycle time, to

increase quality and to reduce unnessary

cost

• ‘Let’s do the right things at the right time’’

CGI solution

• SAFe was piloted in one of Telia’s strategic

programs where CGI provided SAFe

trainings to the business and IT

stakeholders on all levels, facilitated

workshops for preparing Portfolio (Epic)

and Program (Feature) backlogs, prepared

and launched Agile Release Train(s) and

documented Telia SAFe way-of-working

• CGI also helped Telia to introduce LACE

(Lean Agile CoE) for driving the

transformation further

Outcomes

• Benefits include better visibility and

increased productivity and quality

• Telia’s SAFe journey has continued ever

since and they are currently running two

large solution trains (multiple ARTs in each)

SAFe is a great tool for Business

related IT or technology projects.

Business units tale the driver’s seat

and things work out together.

Anne Rahkonen

Enterprise Architect

TeliaSonera

”Source: Ratkaisu client magazine interview 01/2016

TeliaSonera AB is a multinational telco company tor which offers both fixed and mobile networks for consumers and businesses.

Source: Ratkaisu -client magazine interview 01/2016

Page 41: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

CGI SAFe Partner Status

51

Page 42: Skalierungsframework SAFe die Lösung für Enterprise Agilität? · Scrum and Kanban provide the basics Agile teams are cross-functional, self-organizing entities that can define,

© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

SAFe – Status/Verbreitung (Bezug 2018)

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(pro

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/ w

ww

.sta

teofa

gile

e.c

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Ausblick SAFe 5.0 – changed BIG Picture

53

(pro

vid

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gile

, In

c./

ww

w.s

cale

dagile

.com

)

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Ausblick SAFe 5.0 – 2nd organisational OS

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Ausblick SAFe 5.0 – new SAFe Overview

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Ausblick SAFe 5.0 – (Measuring) Business Agility

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Ausblick SAFe 5.0 – new Competencies

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Ausblick SAFe 5.0 – new Competencies

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Ausblick SAFe 5.0 – enhanced Focus - Customer

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Ausblick SAFe 5.0 – enhanced Methodology

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Ausblick SAFe 5.0 – Business „on the train“

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Ausblick SAFe 5.0 – new Principle #10

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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart

Ausblick SAFe 5.0 – SAFe House of Lean

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Ausblick SAFe 5.0 – changed Implementation RM

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