skalierungsframework safe die lösung für enterprise agilität? · scrum and kanban provide the...
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Skalierungsframework SAFe die
Lösung für Enterprise Agilität?
GPM Region Stuttgart
Oliver Kubis und Michael ZerweckCGI Deutschland09. Oktober 2019
1
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Agenda
Begrüßung (GPM/CGI) - 15
Begriffsklärung Agilität und agile Skalierung - 5
Einführung in SAFe als ein Modell zur agilen Skalierung - 20
• Big Picture
• Core Competencies
• PI Planning
• Ausblick SAFe 5.0
SAFe Implementation Roadmap - 10
Typische Skalierungsfallen aus der CGI Projekterfahrung - 10
Gruppenarbeit „Typische Fragestellungen der agilen Transformation - 20 + 10
Diskussion und Networking
2
„Gastgeber“
und Themen
gesucht
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Begrüßung
3
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
€7.5 billion
revenue
77,500
consultants
400 locations in
40 countries
5,000 clients benefiting from
end-to-end services
Founded in 197643 years of excellence
CGI at a glance
175+ IP-based solutions
serving 30,000 clients
3
© 2019 | CGI DEUTSCHLAND 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
CGI ist ein globaler Dienstleister für IT- und Geschäftsprozesse
mit 77.500 Mitarbeitern in 40 Ländern, der seit Gründung in 1976
seinen Kunden strategische IT- und Business Beratung, System-
integration, Managed IT, Business Process Services und
Intellectual Property auf Top-Niveau bietet.
Größe: einer der größten unabhängigen Anbieter von
IT- und Geschäftsprozessdienstleistungen
Jahresumsatz: ca. 7,7 Mrd. Euro
Deutschland
4.000+ Mitarbeiter
19 Standorte
Industries
Communications
Public Services, Space & Defense
Retail & Consumer Services
Transport & Logistics
Banking & Insurance
Manufacturing
IT & Business Consulting &Systems Integration
Managed IT/Business Process Services
Test & Quality Services
Driving Digital
Managed Sourcing
IT Modernization
Cloud & Hybrid IT
Cybersecurity
Customer Experience
Agile Delivery
Information Management
CGI auf einen Blick
Advanced Analytics
IP Solutions
Intelligent Automation
Internet of Things
Hamburg
Bremen
BerlinHannover
Düsseldorf
KölnErfurt
DarmstadtMannheim
Karlsruhe
Leinfelden-Echterdingen
München (2x)
Frankfurt/
Sulzbach
WolfsburgBraunschweig
HalleLeipzig
Heilbronn
Stuttgart
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Begriffsklärung Agilität und agile Skalierung
6
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Agilität - Begriffsdefinition
Bei der Betrachtung einzelner Erläuterungen lassen sich gemeinsame Muster erkennen:
Ausgelöst durch veränderte Umwelt- bzw. Marktentwicklungen
zeigt sich ein gesteigertes Maß an Flexibilität bzw. die Fähigkeit
sich anzupassen sowie die Geschwindigkeit mit der diese
Anpassung vollzogen wird.
9
(M. Rahn, Agiles Personalmanagement, https://link.springer.com/chapter/10.1007%2F978-3-658-23022-7_2)
Agile Interaktionen über
Organisationsgrenzen
hinweg
Agile Skalierung?
Schaffung einer
lernenden Organisation…
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Einführung in SAFe als Modell zur agilen Skalierung
11
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Big Picture – Full Configuration
12
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Five Core Competencies of the Lean Enterprise
13
Team and Technical Agility
DevOps and Release on Demand
Business Solutions and Lean Systems Engineering
Lean Portfolio Management
Lean-Agile Leadership
(pro
vid
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by
Scale
dA
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, In
c./
ww
w.s
cale
dagile
.com
)
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Lean-Agile Leadership provides the basis for success
Exemplify the Core Values
Embrace a Lean-Agile Mindset
▸ Apply the SAFe Principles
▸ Lead the transformation
(pro
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by
Scale
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c./
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dagile
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)
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Five Core Competencies of the Lean Enterprise
15
Team and Technical Agility
DevOps and Release on Demand
Business Solutions and Lean Systems Engineering
Lean Portfolio Management
Lean-Agile Leadership
(pro
vid
ed
by
Scale
dA
gile
, In
c./
ww
w.s
cale
dagile
.com
)
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Scrum and Kanban provide the basics
▸ Agile teams are cross-functional, self-organizing entities that can define,
build and test, and where applicable deploy, increments of value
▸ Scrum optimizes teams for communication and value delivery
▸ Kanban is applied to optimize value flow
(pro
vid
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by
Scale
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, In
c./
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.com
)
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Agile Release Trains (ARTs) continuously deliver value
• A virtual organization of 5 – 12 teams (50 – 125+ individuals)
• Synchronized on a common cadence, a Program Increment (PI)
• Aligned to a common mission via a single Program Backlog
(pro
vid
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by
Scale
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c./
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.com
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Five Core Competencies of the Lean Enterprise
19
Team and Technical Agility
DevOps and Release on Demand
Business Solutions and Lean Systems Engineering
Lean Portfolio Management
Lean-Agile Leadership
(pro
vid
ed
by
Scale
dA
gile
, In
c./
ww
w.s
cale
dagile
.com
)
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
DevOps and Release on Demand
• DevOps provides the culture, automation, Lean-
flow, measurement, and recovery (CALMR)
approach that enables continuous delivery and
release on demand
• Agile Release Trains (ARTs) are teams of agile
teams that are organized to release value on
demand via a continuous delivery pipeline
(pro
vid
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by
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c./
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Five Core Competencies of the Lean Enterprise
21
Team and Technical Agility
DevOps and Release on Demand
Business Solutions and Lean Systems Engineering
Lean Portfolio Management
Lean-Agile Leadership
(pro
vid
ed
by
Scale
dA
gile
, In
c./
ww
w.s
cale
dagile
.com
)
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Solution Trains deliver Business Solutions and Lean
Systems
Solution trains coordinate multiple ARTs and suppliers
Manage frequent integration
Continuously address compliance concerns
Architect for scale, modularity, releasability, and serviceability
(pro
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Apply multiple planning horizons
Solution Roadmap PI Roadmap
(pro
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by
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.com
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
‘Continuish Integration’
• Frequent solution integration and testing
provides the best objective evidence
• A joint responsibility of ART’s and Solution
Train’s system teams
• Provides early validation and
regular risk reduction
• Increases actual velocity
(pro
vid
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by
Scale
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, In
c./
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cale
dagile
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Five Core Competencies of the Lean Enterprise
26
Team and Technical Agility
DevOps and Release on Demand
Business Solutions and Lean Systems Engineering
Lean Portfolio Management
Lean-Agile Leadership
(pro
vid
ed
by
Scale
dA
gile
, In
c./
ww
w.s
cale
dagile
.com
)
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Lean Portfolio Management creates strategic alignment
Connects enterprise to portfolio strategy
Creates Lean budget and investment guardrails
Manages portfolio operations
Provide Lean governance across value streams
Lean Portfolio
Management
Lean
Governance
Agile
Portfolio
Operations
Strategy &
Investment
Funding
(pro
vid
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by
Scale
dA
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, In
c./
ww
w.s
cale
dagile
.com
)
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
SAFe – „Heartbeat“ – PI Planning
29
(pro
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All stakeholders face-to-face (but typically multiple locations)
Management sets the mission, with minimum possible constraints
Requirements and design emerge
Important stakeholder decisions are accelerated
Teams create—and take responsibility for—plans
There is no magic in SAFe . . . except maybe for PI Planning
For a short PI Planning example, see:
http://youtu.be/ZZAtl7nAB1M
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – changed Big Picture
30
(pro
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by
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, In
c./
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.com
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
SAFe Implementation Roadmap
32
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
SAFe Implementation Roadmap
33
(pro
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, In
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Typische Skalierungsfallen
Erfahrungen aus CGI SAFe-Projekten
36
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Agile Skalierung – Herausforderungen (Bezug 2018)
37
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Typische Skalierungsfallen vermeiden
Skalierung gelingt, wenn in der Organisation die richtigen Voraussetzungen geschaffen werden.
• Nicht zu früh: In einem nicht ausreichend professionellen/reifen Stadium bzw. Umfeld
• Nicht zu schnell: Abrupt und auf einmal
• Architektur, Infrastruktur, Skills, Know-how und Führung – das sind die Angelpunkte eines gesamtheitlichen Bildes einer erfolgreichen Skalierung.
38
•
Abhilfe
• Das Umfeld professionalisieren
• Die Basis stabilisieren: Fachlich, technisch und prozessual
• Skalierungs-Overhead in der Planung berücksichtigen
Indikatoren für schlechte Skalierungsvoraussetzungen
Unreife Prozesse Mangelnde Wertorientierung Geringes Bewusstsein für Qualität und
Lieferfähigkeit
• Langsame, träge Veränderungsprozesse
und Strukturen
• Ineffizientes Change und Transition
Management
• Unzureichende Beteiligung des
Managements
• Schwache Scrum Master
• Ineffektive Priorisierung und
Produktstrategie
• Lange, detaillierte und aufwändige
Product Backlogs
• Schwache Product Owner
• Größtes Produktivitätsproblem ist
schlechte Qualität (=Technische Schuld)
• Schwache Testautomatisierung
• Schwache Continuous Integration
• Manuelles Deployment
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Gruppenarbeit
Typische Fragestellungen der agilen Transformation
39
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart 40
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart 41
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart 42
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart 43
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Diskussion & Networking
44
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Contact us to continue the conversation.
Oliver Kubis
Vive President Consulting
Michael Zerweck
Director Consulting
45
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Backup
46
47© Scaled Agile, Inc.
70% US Fortune 100 enterprises have
SAFe-trained professionals
2 millionAnnual visitors to SAFe
and Scaled Agile websites
30 - 75%
Faster
Time-to-Market
25 - 75%
Increase in
Productivity
20 - 50%
Improvements
in Quality
10 - 50%
Increased Employee
Engagement
220Scaled Agile Partners
in 50 countries
350,000SAFe-trained
professionals
in 110+ countries
SAFe cited as preferred solution for scaling Agile:
• 2018 Agile in the Enterprise survey by Gartner Research
• 12th Annual State of Agile Report by VersionOne
• 2017 Scaling Agile Report by cPrime
ConfigurableSAFe is able to accommodate enterprises of all
sizes and industriesA comprehensive
role-based curriculum
for successfully
implementing SAFe
and skills validation
through professional
certification.
At a Glance
Pledged 1%
Scaled Agile stock equity
& employee time to
Pledge 1% campaign
Freely Available
SAFe’s knowledge base is freely available at
scaledagileframework.com
S A F e C A S E S T U D I E S
Fastest Growing Method
Training
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
SAFe – liefert Ergebnisse (verifizierbar)
48
49
SAFe journey
Telia
Why CGI ?• CGI and TeliaSonera have a long-term relationship.
• CGI expertise in Scaled Agile Framework (SAFe).
• CGI has been recognized as TeliaSonera’s official SAFe partner.
© CGI Group Inc. CONFIDENTIAL
Client challenges
• Telia has been using mostly waterfall
methods for project/program management,
suffering from long cycle times
• In 2014, Telia decided to pilot SAFe
(Scaled Agile Framework) targeting to
shorten the development cycle time, to
increase quality and to reduce unnessary
cost
• ‘Let’s do the right things at the right time’’
CGI solution
• SAFe was piloted in one of Telia’s strategic
programs where CGI provided SAFe
trainings to the business and IT
stakeholders on all levels, facilitated
workshops for preparing Portfolio (Epic)
and Program (Feature) backlogs, prepared
and launched Agile Release Train(s) and
documented Telia SAFe way-of-working
• CGI also helped Telia to introduce LACE
(Lean Agile CoE) for driving the
transformation further
Outcomes
• Benefits include better visibility and
increased productivity and quality
• Telia’s SAFe journey has continued ever
since and they are currently running two
large solution trains (multiple ARTs in each)
SAFe is a great tool for Business
related IT or technology projects.
Business units tale the driver’s seat
and things work out together.
Anne Rahkonen
Enterprise Architect
TeliaSonera
”Source: Ratkaisu client magazine interview 01/2016
TeliaSonera AB is a multinational telco company tor which offers both fixed and mobile networks for consumers and businesses.
Source: Ratkaisu -client magazine interview 01/2016
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
CGI SAFe Partner Status
51
© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
SAFe – Status/Verbreitung (Bezug 2018)
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – changed BIG Picture
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(pro
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, In
c./
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – 2nd organisational OS
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – new SAFe Overview
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – (Measuring) Business Agility
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – new Competencies
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – new Competencies
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – enhanced Focus - Customer
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – enhanced Methodology
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – Business „on the train“
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – new Principle #10
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – SAFe House of Lean
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© CGI Group Inc 09. Oktober 2019 Veranstaltung der GPM Region Stuttgart
Ausblick SAFe 5.0 – changed Implementation RM
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