Samantha Jayne BENNETT2 The Leas, Redcar,

TS10 2JRTel: 07403039144 Email: lovetosmile1980@gmail.com

Career Summary

I am a conscientious, motivated individual currently working within a health care environment. My key strengths include

Dealing with vulnerable persons Maintaining equality and dignity to all I have contact with. Problem solving. Steadying influence Making difficult decisions, supervising as a team leader. Presenting information under pressure. Knowledgeable in all tasks I undertake. Willing to learn and a quick learner.

I am currently working as a Senior Care Assistant in a residential home, and I responsible for 25 residents and up to four staff members. Prior to my current role I worked in the Police Force for more than 10 years. In these roles I have increased my knowledge of the law, medications and the importance of supporting individuals to live the lives they choose and dealing with people from all walks of life. I have completed a BSc (honours) Accredited Psychology degree, which I am currently waiting for the results after my final exam. I am now seeking the opportunity to use my hard work and knowledge within the Psychology field.

Professional Qualifications

2009-2015 BSc (Honours) in Psychology The Open University

2015-To Date Social Care NVQ 3

April - May 2015 Learning Curve GroupCertificate in understanding the Safe handling of medicines Level 2

April - June 2015 Boots Care LearningMonitored Dosage System. Foundation and Advanced Care of Medicines. Domiciliary Care. Safe Handling of Medicines.

March - July 2015 Social Care TVHand & Food Hygiene. Nutrition & Diet. First Aid Awareness. Deprivation of Liberty Safeguards. Health and Safety. Diversity & Equality. Dying, Death & Bereavement. Person Centred Care. Dementia Care. Safeguarding or Vulnerable Adults. COSHH (more qualifications in the social care setting).

12th May 2015 Teesside UniversityContinence / Catheter Care

2008-2009 Diploma in Psychology

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1997-2013 A Level/Equivalent

City and Guilds PhotoshopNVQ Customer Service Level 2Personal Safety TrainingModern Apprentice Business Administration Level 2 and 3Modern Apprentice Information Technology Level 2 and 3Key Skills Level 2 and 3

Achievements

Member of ‘The Royal Volunteers’ service’ providing support, understanding and care to isolated and lonely persons ensuring dignity and respect at all times.

Completion of the training package for the ‘Samaritans’ volunteer service, supporting and understanding vulnerable and distressed persons.

Creating an information leaflet for vulnerable witnesses within my previous job role, designing and producing the final product and distributing it throughout Cleveland.

Creating and maintaining a work place intranet site to increase communication and organisational opportunities, enabling internal and external organisations to work in partnership.

Recognition on a number of occasions for exemplary attendance, and outstanding services above and beyond requirements.

Career

Helen McArdleSenior Care Assistant April 2015 - to dateAdministration and record keeping of medications. Care plan and daily record keeping of each resident. Liaising with Doctor, District Nurse and hospitals and organising doctor, hospital and specialist appointments. Communication between different partnerships, residents and families. Filing, basic office duties domiciliary care and support.

Royal Volunteer ServiceBefriendingMarch 2013 - to dateRegular visiting and socializing as well as assisting individual with activities such as shopping or trips out. I assist with feeding and personal care as well as shopping and treats to brighten the individual's day. I use different mediums such as an ipad, to keep them up to date with news and look at pictures of her favourite topics such as gardening. I also support and join in with singing hymns for the individual as this is something she really enjoys and she does not seem to mind how rubbish I sound. I encourage others in the home to join in and this is an enjoyable social activity.

Career History

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Cleveland Police 2007-2015 TASCOR Designated Officer - Administration, office management, problem solving, efficiency improvement strategies. Business awareness to increase profits alongside the service required. Witness Care, promoting relationships with customers, providing excellent communication skills on the telephone and face to face. Information Technology, Statistics, monthly targets and figures. Daily diary management of appointments, visitors, external appointments.

Cleveland Police 2003-2007Custody Suite – Dealing with conflicts, maintaining relationships in-house and with outside organisations, drug testing, Excellent communication and computer skills, ability to problem solve and calm situations.Personal Assistant to the Head of Personnel – Budgets, visitor guide, travel and accommodation for in house staff and visitors, general office duties, diary management, spread sheets, database creating and maintaining.Crime Management – Budgets, stationary monitoring, travel and accommodation, organising and budgeting, general office duties.Facilities Management – General office duties, database creating, attendance monitoring, annual leave/sickness spread sheet maintenance.

Northern Rock Building Society 2000-2003Personal Credit ConsultantCashier

North East Chamber of CommerceEngineering 1997-2000Senior Administrator Administrator

Additional Information

In my spare time I enjoy dog walking and many other outdoor activities. I have a passion to learn and pass on my skills to others. I am sociable and confident and enjoy everything I set out to achieve. Anything I am unsure of or I am new to, I have the ability to ask questions and learn quickly. I have a drive to enjoy life and this naturally encourages others.

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