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    Draft Approach for

    Six Sigma Green

    Belt Training

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    Setting the ContextEstabl ishing the need fo r Six-Sigma

    Programs in org anizat ions

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    4 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Why Six Sigma

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    Course OverviewScope of the engagement

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    6 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Six-Sigma Green Belt Course - Overview

    Six Sigma Green Belt Course for

    Business Excellence is a four-day

    comprehensive session to provide

    a first hand experience of the

    nuances of Six Sigma.

    The workshop would revolve

    around the key concepts, the

    process of implementation and the

    specific challenges. The program

    also teaches the basic statistical

    tools and techniques used in Six

    Sigma.

    Green Belts are an integral part of

    the Six Sigma methodology

    requiring sufficient training to

    support Six Sigma implementation.

    They are also qualified to lead

    certain Six Sigma improvement

    projects.

    The four days of Green Belt training will be conducted on the various phases of DMAIC model to enable the Green Belts to

    work in terms of methodology, tools & techniques.

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    7 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Course Contents

    DefineCustomer Expectat ions of the process?

    Understand Six Sigma

    Project definition and Charter High level Process MappingCOPIS

    MeasureWhat is the frequenc y of defects?

    Critical to Quality (CTQ) CharacteristicsLearning and usage of

    tools like FMEA, Cause and Effect diagram, Pareto and detailed

    process mapping

    Performance standards

    MSA - Gage R&R, Attribute Agreement Analysis

    AnalyzeWhy, Where & When do defects occu r?

    Graphical Analysis Process Capability Cp, Cpk, Zst and Zlt

    Identify variation sources Hypothesis testing

    ANOVA, Chi Square, 1-sample t, 2-sample t, 1-proportion, 2-

    proportion, Regression Analysis

    Improve

    How can w e f ix the Process?

    Brainstorming techniques and TRIZ

    Solution Selection, error proofing - FMEA

    Pilot Improvement plans

    Deployment

    Cost Benefit Analysis

    ControlHow can w e keep the process f ixed?

    Control Charts Variable and Attribute Charts

    Implement Process control

    Project closure

    Day1

    Da

    y2

    Day3

    Day4

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    8 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Our Delivery Approach

    Covers the DMAIC

    methodology

    Will include class

    room training and

    case studies for

    practice

    The course is taught

    using the Minitab tool

    Maximum batch size

    of forty students only

    Typically conducted

    at the end of the 4th

    day

    Serves as a pre-

    requisite for further

    evaluation

    Re-examination can

    be conducted at

    additional costs

    Students select

    projects based on

    their needs andexpectations

    Group projects are

    allowed

    Project review days

    are scheduled with

    the institute

    Students can pose

    queries related to the

    project

    Individual project

    charters are

    evaluated during thesession

    Evaluate the final

    project on application

    of knowledge andskills

    Review of the use of

    right tools and

    methodologies

    Viva Voce for team

    members to

    determine extent of

    participation

    Validation of theresults projected

    Approval of project

    work

    Tool usage

    demonstration (viva if

    required)

    Submission of the

    assessment report

    Certification of the

    students

    Provide four day

    program on Six-

    Sigma Green Belt

    Conduct

    Qualification

    Exam

    Conduct

    Project

    Reviews

    Conduct

    Final Project

    assessment

    Tools

    Evaluation &

    Final

    certification

    Understand goals and objectives

    OPTIONAL

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    Why KPMGHighl ight in g ou r capabi l i t ies to del iver

    th is service

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    10 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Business Excellence Practice: Overview

    Service line/Solution Overview:

    About the service line/solution, FTE, etc. National resource pool of 15

    consultants with average industry

    experience of 12 years. These include:

    Master Black Belts

    Black Belts

    Green Belt practitioners

    Industry: Energy, retail, FMCG, utilities,

    port, hospitals, IT/ITES, government,Airport and others

    More than 35,000 hours of servicesdelivered to various clients

    Standard methodologies and

    communication strategies to

    operationalise onshore-offshore

    delivery

    Executed multiple projects leading to

    EBITDA, Margin, G&A and other cost

    improvements via Lean, Six Sigma, IE ,

    TPM implementations

    In Analytics domain:

    7 Step approach from Problem toDecisions;

    Focus on areas like Workforce

    Management, Sales & Marketing

    etc.

    Expertise in tools like R

    Technology Partnerships on the

    anvil

    Practice Overview

    Service Offerings

    Lean Six Sigma Advisory

    Facilitation Based Projects

    Full Scale Implementation

    These may include TPM and specific Industrial

    Engineering projects as required.

    Data Science Advisory

    7 Step approach from Problem to Decisions;

    Lean Six Sigma Training Lean Six Sigma Green Belt

    Lean Six Sigma Black Belt Training

    Lean Six Sigma Advanced Programs

    Approach linking Data Science to Business

    Process Improvement using Lean Six Sigma

    Key Differentiators

    Experience in diverse industries like Manufacturing,

    FMCG, Retail, IT & ITES, Financial Operations,

    Clinical Research , ports, airports and Consumer

    Appliances

    Solution mix of Lean, Six Sigma, TPM, and specific

    IE methodologies

    First among the Big 4 to have Six Sigma Practice in

    India

    Trained more than 6000 participants on Six Sigma

    globally. Now approx. 200 per month

    Adani Group

    Philips

    British Telecom

    SunTech

    Key clients

    Large and Mid market companies

    enrolled for KPMG Green & Black

    Belt Training

    Black Belt Projects handled

    spanning diverse industries

    Dedicated team of Six Sigma

    resources including Master Black

    Belts and Black Belts

    500

    600

    15+

    Matrix Cellular

    Oracle

    Madura Fashion Lifestyle

    Indian Institute of Management

    Reuters

    Symbiosis Institute of Operations Mgmt

    Indian Institute of Technology

    Delhi Technological University

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    11 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Voice of Customer

    The training in 6 Sigma methodology helped me plan

    very efficiently, a project currently on in my

    organization. The project is expected to help my

    organization immensly. The training changed the wayI looked at such projects and I believe our team has

    achieved much more than what it would have without

    six sigma methodology- Girish Raja Six Sigma Public Program Participant Pune

    Hi Nitesh,

    The six sigma program with KPMG has helped me improve my understanding on the concepts of Process Improvement to a great

    length.

    Also, at my organization we have taken the initiative to train people and create a forum that is trying to adapt the Six Sigma principles

    as per our organization process and policies

    - Priyanka Grover Six Sigma Public Program Participant Mumbai

    I had attended th e Six Sigma - Green Belt session in November 2007 and my overall learning experience has been

    very fruitful. The methodology (across industry examples) used to deliver the session has helped me to re-align

    my thought process and that has clearly reflected in the quality of my work... I was able to drive many process re-

    engineering project which have lead to dollar and manpower saves. Also now I am actively involved in global

    projects.

    - Ketan B Kurani S ix Sigma Public Program Participant

    Dear Sir,

    The project details are as follows:...Achievement:

    Cpk improved from 0.28 to 0.95.

    The sigma level improved from 2 to 4.1 sigma.

    Potential Savings after the improvement amounted to

    Rs.17304480 per annum.

    - Nitu Sharma Student Symbiosis Institute Nasik

    The course material is well structured & with proper guidance with well suited examples from all fields(

    manufacturing, software solutions, ITES etc.). Therefore a practical scenario was established during the

    courseit helped me in interview a lot since questions were asked about several quality & statistical tools

    & there significances

    - Prashant Pareek MBA Student Symbiosis Nasik

    Thanks for your guidance and

    support..training was really meaningful and

    fruitful for my career perspective. I have

    implemented the methodology in few of my

    company projects and achieved the

    unexpected results.

    One of my projects was At the end of the

    projects we were able to save plenty of time

    in entire cycle

    - Alok Tripathy Six Sigma Participant Delhi

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    12 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    KPMGSome of Six Sigma Advisory Clients

    Full Scale Implementation

    Oracle

    Mindtree ConsultingQuintiles

    Hitachi

    Software Paradigms, Mysore

    L&T Infotech, Mumbai

    Hinduja TMT, Bangalore

    Danaher Motions Ltd, Mumbai

    Phoenix Global Solutions, Bangalore

    (Recently acquired by TCS)Minda Industries, Delhi

    VXL Instruments, Faridabad

    Kanoria Sugar and General Manufacturing

    KG Denim, Coimbatore

    Bharat Sanchar Nigam Ltd.

    (Largest Telecom Service provider in India.)

    Green Belt / Black Belt Training

    and Project Support

    Adani PortMudra Fashion Lifestyle

    Philips

    ITC Infotech

    Sap Labs

    Maruti Udyog Ltd, Gurgaon

    HCL Technologies, Noida

    Standard Chartered Bank

    Gillette IndiaHutchison Essar Telecom

    Denso India

    Hutchison India

    Airtel Mobile

    Hewlett Packard Global Delivery Centre

    Sun Microsystems

    Jet AirIMRB

    Hero Motors

    Global Respondez India

    EID Parry India Ltd

    EXL Services, Noida

    Green Belt Training at InstitutesIIM Ranchi

    IIT Kanpur

    Delhi Technological University

    Fore School of Management

    Great Lakes Institute of Management, Chennai

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    13 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Sample Certificate

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    Contact Details

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    15 2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Key Contacts

    Nitesh Jain

    Associate Director

    KPMGAdvant Navis Business Park

    Plot No. 07, Sector 142

    Noida 201 305 (India)

    Tel +91 (0)120 386 8000Fax +91 (0)120 386 8999

    Mobile: +91-9871889318

    [email protected]

    Rahul Aggarwal

    Associate Consultant

    KPMGLodha Excelus,

    1stFloor, Apollo Mills Compound,N.M. Joshi

    Marg, Mahalakshmi,Mumbai - 400011

    Tel +91 (0)22 39896000

    Fax +91 (0)22 30902511

    Mobile +91-9987744776

    [email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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    in.kpmg.com

    The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or

    entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as ofthe date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate

    professional advice after a thorough examination of the particular situation.

    2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG Intern ational Cooperative (KPMG International), a Swiss entity. All rights reserved.