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    Date:

    Project Leader:

    Champion:

    Function % Time Initials

    Mission Statement:

    Project Scope:

    Stakeholders:

    Business Case:

    Problem Statement:

    Team Members: Name

    Project Charter Worksheet

    Project Title:

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    Date:

    Project Leader:

    Interpretation

    Project Title:

    Voice of the Customer Worksheet

    Voice of the CustomerStatement

    Critical to Quality (C

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    Q) Metric

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    TEAM/PROJECT CHARTER

    Project Name:Date (Last Revision):

    Prepared By:Approved By:

    Business Case: Opportunity Statement

    Goal Statement: Project Scope:

    Project Plan: Team:Task/Phase Start Date End Date Actual End Name:

    SigmaXL Copyright 2006 - 2010

    Process Start Point:

    Process End Point:

    Expected Savings/Benefits: In Scope:

    Out of Scope:

    Defect Definition:

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    (High Level Problem Statement):

    Role: Commitment (%):

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    Date:

    Project Leader:

    Isaffectedb

    youtcome

    Caninfluenc

    eoutcome

    Hasuseful

    expertise

    Providesresources

    Hasdecisionauthority

    Stakeholder Analysis Worksheet

    Project Title:

    Relationship to Project

    Stakeholder Name &

    Position

    Communication Type &

    Frequency

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    Date:

    Project Leader:

    Process

    Outputs Customer

    Project Title:

    SIPOC Worksheet

    Suppliers Inputs

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    Long set-up time

    Facility costs

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    Date:

    Project Leader:

    Phase Tasks Assigned to Start Date

    ANALYZE

    IMPROVE

    CONTROL

    MEASURE

    Project Plan Worksheet

    DEFINE

    Project Title:

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    End Date

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    MaterialsDefective Machine maintenance or calibratio

    Off-specification Machine controls or lack of controls

    Contaminated Machine fault or defect

    Labeling or identification Software or network fault

    Incorrect amount or quantity Machine related contamination

    Improper transportation or handling Machine tooling or fixtures

    Expiration date exceeded or unknown Incorrect machine or tester

    Problem with product design Other (state potential cause)

    Wrong materialsOther (state potential cause) Method

    Incorrect definition

    Measurement Incorrect sequencePoor repeatability Missing definitions, implicit rules

    Poor reproducibility Poor process controls

    Poor accuracy Poor measurement controls

    Poor stability Lack of critical informationPoor linearity Incorrect information

    Invalid measurement or test method Excessive queues or out-time

    Excessive test or measurement Handling

    Other (state potential cause) Orientation

    Poor management of change

    People Incorrect revisionLevel of staffing Other (state potential cause)

    Training

    Competency or experience Environment

    Supervision Physical environment (lighting, etc.Conflicting goals Security or safety systems

    Compliance with procedures Distractions in the environment

    Personality issues Particulates

    Physical ability or function Contamination

    Cognitive ability and function Other (state potential cause)

    Knowledge deficit

    Communication with peers or supervisor

    Machine

    Cause and Effect Analysis

    Date:Project Title:

    Project Leader:Effect:

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    Other (state potential cause)

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    Date:

    Process:

    OutputVariables(Ys)

    Input Variables (Xs) Weight Ranking0

    0

    0

    00

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    Rankings: 1 = None, 3 = Marginal, 5 = Highest

    Project Title:

    XY Diagram

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    0

    0

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    Date:

    Project Leader:

    DependentVariable

    USL LSL TargetIndependentVariable(s)

    USL LSL

    What to

    measure?

    Who?

    MeasureTest

    MethodDataUnits

    PersonAssigned

    Where? When?Samplesize?

    Measurement Planning Worksheet

    Responses or Outputs (Ys) Factors (Xs)

    How to Measure? Sample Plan

    Project Title:

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    Target

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    Total Score

    Rank

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    WeightedScore

    ative C

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    Item / Function Potential FailureMode(s)

    Potential

    Effect(s)of Failure

    S

    EV

    Potential

    Cause(s)/Mechanism(s)of Failure

    P

    ROB

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    FMEA Work

    System:

    Subsystem:

    Project Leader:

    Core Team:

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    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

    0 0

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    Current

    Design/ProcessControls

    D

    ET

    R

    PN

    RecommendedAction(s)

    Responsibility &

    TargetCompletionDate

    Action(s)TakenNewS

    ev

    NewP

    rob

    NewD

    et

    NewR

    PN

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    heet

    Action Results

    FMEA Number:

    Page of

    Prepared By:

    FMEA Date: Orig. Rev.

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    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

    0 0 0

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    Date:

    Process:

    Total Number of Steps in Process: 7

    1 2 3 4 5 6 7

    X X X

    X X X

    X X X X

    X X X X

    X X X X

    X X X

    X X X X

    X X X X

    X X

    X X XX X X

    10

    43

    57

    GESTION DE COBROS DE PENSION

    Value Matrix

    Project Title:SABADO,06 DE ENERO 2011

    REDISEO DEL PROCESO DE NEGOCIO

    % Non-Value Add Steps

    % Value Add Steps

    % Business Value Add Steps

    OverproductionTransportation

    Value AddBusiness Value Add

    Waiting

    Motion

    ProcessingIntellect

    Process Step:

    Non-Value Add

    Defects

    Inventory

    0

    20

    40

    60

    % Value

    Add Steps

    % Business

    Value Add

    Steps

    % N

    Value

    Ste

    %

    Value

    Value Add vs Non Va

    Add

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    on-

    Add

    ps

    lue

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    Date:

    Process: GESTION DE COBROS DE PENSION1 2 3 4 5 6 7 T.min %

    2 3 2 3 4 2 2 18 100

    X X X 7 38.8X X X X 11 61.1

    X X 6 33.3

    X X 6 33.3

    0 0

    X 4 22.2

    0 0

    0 0

    0 0

    Pasos del Proces

    Demora

    pasos en el proceso

    tiempo minutos

    agregan valor

    No agregan valor

    ANALISIS QUE AADEN VALOR/ NO AADEN

    SABADO,06 DE ENERO 2011

    habilitacion de valor

    falla interna

    falla externa

    control y/o inspeccion

    demora

    preparacion

    traslado

    Project Title: REDISEO DEL PROCESO DE NEGOCIO

    X5 mprobar Documentacion del Alum

    X1

    X4

    X7

    X2

    X3

    Ingresar Datos del Alumno

    Mantenimiento de la BD

    X6 Mantenimiento de la BD

    Agregan Valor

    X5

    1

    Buscar Deudas Alumno

    Imprimir Orden de pago

    X6

    No agregan valor

    falla internaX3

    X5

    falla ExternaX2

    Verificacion Datos Correctos

    Actualizar Datos alumno

    Borrar datos

    Documentacion del Alumno

    Detalles del proceso

    Verificacion Nomina Anteriores