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Six Sigma Project Communications Plan Laura Wells Master Black Belt Andrew Twadelle Vice President, Six Sigma

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3 Communications Plan – Example Black Belts document those individuals associated with the Six Sigma project that should be included in project communication To ensure communication is targeted and routine, a purpose, method, frequency, date and responsibility for each communication element must be documented Additional pertinent information can be stored in the “Comments” field (i.e. file names)

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Page 1: Six Sigma Project Communications Plan Laura Wells Master Black Belt Andrew Twadelle Vice President, Six Sigma

Six Sigma ProjectCommunications Plan

Laura WellsMaster Black Belt

Andrew Twadelle Vice President, Six Sigma

Page 2: Six Sigma Project Communications Plan Laura Wells Master Black Belt Andrew Twadelle Vice President, Six Sigma

2

Communications Plan – Objective

To provide structure and discipline to the process of communicating Six Sigma DMAIC project progress by identifying the:

• Individuals to which communication must be directed

• Method/mechanism for communication

• Frequency of communication

• Feedback mechanisms

• Person responsible for initiating the communication

The Black Belt Is Responsible For Developing And Maintaining the Communications PlanTim

ing

& Ta

sk M

anag

emen

t

Accountability

Communication

Six SigmaSix Sigma

DMAIC ProjectsDMAIC Projects

Tim

ing

& Ta

sk M

anag

emen

t

Accountability

Communication

Six SigmaSix Sigma

DMAIC ProjectsDMAIC Projects

Page 3: Six Sigma Project Communications Plan Laura Wells Master Black Belt Andrew Twadelle Vice President, Six Sigma

3

Communications Plan – Example

Black Belts document those individuals associated with the Six Sigma project that should be included in project communication

Tim

ing

& Ta

sk M

anag

emen

t

Accountability

Communication

Six SigmaSix Sigma

DMAIC ProjectsDMAIC Projects

Tim

ing

& Ta

sk M

anag

emen

t

Accountability

Communication

Six SigmaSix Sigma

DMAIC ProjectsDMAIC Projects

To ensure communication is targeted and routine, a purpose, method, frequency, date and responsibility for each communication element must be documented

Additional pertinent information can be stored in the “Comments” field (i.e. file names)