six ps of leadership
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Lessons learned after an unintended stop-off in Newfoundland on 9-11TRANSCRIPT
The 6Ps of Leadership
Lessons Learned from a Stop-off in Newfoundland on 9/11
Joel SutherlandChair of the Board
Council of Logistics Management2001 - 2002
(Council of Supply Chain Management Professionals)
“Example is leadership.”Albert Schweitzer
'The Plane People'A Newfoundland Town Opened Its Doors on Sept. 11
The first thing that passengers aboard Delta Airlines Flight 129 heard about the Sept. 11 attacks was an
announcement from their captain.
"Ladies and gentlemen, this is Captain Wolf. We've been advised that there has been a crisis in the United States. All of the airspace has been closed, and we will
be landing our airplane in Gander, Newfoundland."
Where in the world in Newfoundland?
Newfoundland
NYC
Gander Airport…a parking lot of planes
Deplaning after 21 hours
Lewisporte
The Kinsmen Club
Taking care of their “guests”
Sleeping with friends
The Captain… Providing an update
The Crew…Getting ready to depart
After 4 days…Boarding the flight home
Back in America!!!
“When men share a common passion, their opinions will be the same.”
Alexander Hamilton
1. Passion2. Planning3. Processes4. Preparation5. Participation6. Playing
“In preparing for battle…I have always found that planning is indispensable.”
Dwight Eisenhower
1. Passion2. Planning3. Processes4. Preparation5. Participation6. Playing
“If you can't describe what you are doing as a process, you don't know what you're doing.”
Dr. Edwards Deming
1. Passion2. Planning3. Processes4. Preparation5. Participation6. Playing
“Spectacular achievements are always preceded by unspectacular preparation.”
Roger Staubach
1. Passion2. Planning3. Processes4. Preparation5. Participation6. Playing
“All the people on Earth feel that they have participated in what you have done.“
Richard Nixon told Neil Armstrong after he landed on the Moon
1. Passion2. Planning3. Processes4. Preparation5. Participation6. Playing
“Money was never a big motivation for me. The real reward comes from playing the game.”
Donald Trump
1. Passion2. Planning3. Processes4. Preparation5. Participation6. Playing
CommunicationCommunication1. Passion2. Planning3. Processes4. Preparation5. Participation6. Playing
“Leadership is practiced not so much in words as in attitude and in actions.”
Harold Geneen, Founder, MCI Communications