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Sivu 1 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Name Markku Kalevi Kylmänen
Date of birth 20.06.1955
Occupation MKC Finland Oy - CEO, Senior Business Management Consultant.
Business management consulting, Quality , Environmental and
Safety/OHSAS management systems, Risk Management, pro-cess management and process and operational performance development (Sales, R&D/ Engineering, procurement, supplier management and sourcing, product and service production), continual improvement, process and auditor training, LEAN, HR – Human Resource, audits in all forms.
Inspecta Certification Ltd. – Contract Lead Assessor/Auditor for ISO 9001, ISO 14001 and ISO 18001(45001)
Aerial Oy – Contract based Quality Manager The Construction Quality Association in Finland – Rala ry Contract Lead Assessor/Auditor (Rala’s own Quality , Environmental and Safety requirements) – not active at present!
Examinations M. Sc., mechanical engineering, machine design, University of Oulu, 1980.
Several examinations/marks/courses re. Quality, Environment and OHSAS management and auditing, Certification.
Sivu 2 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Professional Accreditations/ Fields of Competence/Career
Det norske Veritas 1981 1990
• Appraisal Engineer, Head Office Oslo, Norway
• Technical and Classification Surveyor in West Germany, Sweden, Finland
• Lead Assessor of Quality Management Systems (QMS)
• Product Manager of Quality Services, Finland – managing DnV Certification in Finland
The Institute of Quality Assurance (01.07.1989…)
• Lead Assessor of Quality Management Systems
Inspecta Certification Ltd /Inspecta Sertifiointi Oy 1990 03.2012 *)
• Lead Auditor of Quality Management Systems
• the 1st Certified Lead Auditor in Finland
• Lead Auditor of Environmental Management System
• Lead Auditor of OHSAS Management System
• Certification services for other Certification Bodies via Inspecta for example
• TÜV, DQS, Intertek, Delta
The Finnish Management Consultants Association LJK
• Management Consultant nomination – 2004
The Construction Quality Association in Finland – Rala ry 2011 2016
• Lead Assessor – Site and company wide management systems
DQS/DQS Finland Oy 03.201203.2013
• Originator/Founding member for the Finnish subsidiary of DQS Europe
• Lead Auditor of Quality, Environmental and OHSAS Management Systems
Inspecta Certification Ltd /Inspecta Sertifiointi Oy 03.2013 today, as above *)
Sivu 3 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Languages Finnish native English good German moderate Swedish good Norwegian moderate
Consulting and Training Services
Focus of the consulting and training is the overall
development of the customer company’s performance
including
• overall company business performance o main and supporting processes
• management processes and strategy implementation o Goals and targets, action plans, KPI’s
• quality management and implementation o Lean in practice o TQM
• risk management and implementation
• environmental management and implementation
• safety and occupational health and safety management and implementation
• process management, improvement of the performance of operational processes, KPI’s like
o productivity, economy o customer satisfaction o supplier performance
• project management
• supplier performance and management, sourcing
• company wide continuous improvement, PDCA
• employee wellbeing and commitment
• auditing/training o internal o 2nd party o supplier
Sivu 4 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Scope for and besides the above:
• reference standards like ISO 9001, ISO 14001, ISO 18001/45001, ISO TS 16949, AQAP 2110, ISO 1090-1/2/3, ISO 13485
• Companies and organizations, private and public
• All organizational levels of the company/organization
• Business-, process and resource management
• Teamwork procedures, theory and practice
• Management system development and continuous improvement procedures
• Visual management and management systems - iGrafx products, tools and services, modelling
• iGrafx solutions, products and services for business Excellence
o graphical and advanced user interfaces for management systems
o implementation consultancy
Audits, Studies and Analyses
• Preaudits, management, process and progress assesments and analyzes
• quality, environment, OHSAS
• Risk management
• performance, economy, efficiency, wellbeing
• company, suppliers, partners, customers, interested parties
• Internal audits, supplier audits and supplier analyses
• 2nd and 3rd Party audits, certification audits
• Supplier evaluations and supplier audits globally
• Supplier quality and supplier management
• Continuos improvement as a part of the daily work
Sivu 5 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Areas of experience (main business areas)
• General manufacturing industries (practically all)
• Service providers/industries
• Metal fabrication, manufacturing industries o shipyards, train suppliers, automotive
• Engineering and projects (R&D, Design, projects)
• Health and social care (SOTE) o Health care and rehabilitation o Medical centers, hospitals, o Rehabilitation centers o Public health care centers o Hospital District Services o Occupational Health o Care for the elderly, rehabilitation homes, etc.
• Government / Public Service o local and district government o municipality (all the processes and services) o public service processes o cooperation of official and- representative
organizations
• Process and chemical industry (paper, chemistry)
• Food industry
• Electrical, electro-mechanical and electronic industries
• Technical trade, technical services
• Transportation and logistics (railways, shipping, land transportation)
• Service sector in general
Sivu 6 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Work experience
Oy NOKIA Ab, Pohjolan Kaapeli; development engineer 1979-1981.
Det norske Veritas Classification A/S, Norway, West-Germany, Sweden, Finland 1981-1990.
• Appraisal Engineer, Head Office Oslo, Norway
• Surveyor in West Germany, Sweden, Finland
• Lead Assessor of Quality systems
• Product Manager of Quality Services, Finland – managing DnV Certification in Finland
A-Rati Oy, Senior Consultant, Business Area manager, 1990.
MK Consulting Oy/Ltd - Own consultancy company since 1990 - 2005
MKC Finland Oy/Ltd. - Own consultancy company since 2005 till today (continuing the work of MKC Finland Oy
Inspecta Certification Ltd. – Contract Lead Assessor/Auditor for ISO 9001, ISO 14001 and ISO 18001(45001)
Aerial Oy – Contract based Quality Manager The Construction Quality Association in Finland – Rala ry Contract Lead Assessor/Auditor (Rala’s own Quality , Environmental and Safety requirements) – not active at present!
Sivu 7 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Professional Publications Several Articles dealing Quality and Quality Systems in
various magazines.
Seria of 2 books “Quality systems and work environment” – in co-operation with researchers at Institute of Occupational Health, Occupational Safety and Health Administration for the Ministry of Employment and Economy.
Seminar Publications and Webinars regarding quality, envir-
onment and OHSAS/safety and operational, management and development processes.
Group-level manuals/handbooks for Finnish major/ significant groups/companies like Enso-Gutzeit Oy (Quality and Work Safety Integration).
Professional positions FINNISH QUALITY ASSOCIATION, section for Health and
Social Business, chairman/secretary/member of the section.
Sivu 8 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
APPENDIX 1
LIST OF MAJOR CONSULTING AND TRAINING REFERENCES SINCE 1998. Q – Quality E – Environment HS – Occupational Health and Safety (OHSAS)
Company Training System
development
Other
consulting
Year Field of operation/
business area
Rehabilitation centre of Rokua
- quality system
The first of a kind!
Q Q Q 1990/
1995
Rehabilitation
Hotel and
Restaurant
Services
Tieto Enator OYj, IT services Q Q 1998/9 Service/ IT/
Development
Kenn-Med Ab Q Q 1998/9 Health Care,
Prosthesis import
and sales
Exel Oyj Q Q Q 1998/9
2003
Chemical Industry,
plastic and woven
material products,
Sports products
ALKO Oy/Primalco Oy Q Q Q 1998/9 Alcohol Beverage
Industry
NANSO Oy Q Q 1998 Clothing Industry
ABB Industry Oy – ABB Power Oy Q 1992 Q
Q
1998/9
2002/3
Machine, metal
electronics industry
CTS Engineering Oy Q 1995 Q 1998
2002/3
Design/
Consultancy
services for paper
and other process
industries
Outokumpu Oy Polarit Q
Q
Q 1998/9
2002/3
2009-
11
Metal Industry
KEMIRA Oy/Ltd. Q Q 1998/9
2002
Chemical Industry
Canon Oy, Customer Services Q Q 1998 Office products and
services
Skandinavian Offset Oy Q Q 1999 Offset
Tamfelt Oyj Q Q 1998/9 Technical woven
products for
process industy
Halton Oy Q 1995 Q 1998/
2000
Metall Industy,
Recycling
Sivu 9 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Company Training System
development
Other
consulting
Year Field of operation/
business area
Ikaalisten Kylpylä
- new ISO 9001_2000
Q Q 1997/9
2002/3/
8/9
Rehabilitation
Hotel and
Restaurant
Services
Peurunka
QE QE QE 1999/
2001
2002-
2005
2008-
2010
Rehabilitation
Hotel and
Restaurant
Services
Kankaanpään Kansanterveystyön
Kuntayhtymä
Q Q Q 1999/
2002
Corporation of
Municipalities for
Health Care
Lappeenrannan Kylpylä Q Q 1999 Rehabilitation
Hotel and
Restaurant
Services
Hopeaniemen Kylpylä Q Q 1998/9 Rehabilitation
Hotel and
Restaurant
Services
Ruissalon Kylpylä Q Q Q 1998/9 Rehabilitation
Hotel and
Restaurant
Services
Ruissalosäätiö, SAGA
Seniorikeskukset
- Helsinki, Turku, Rauma
Q Q Q 1999/
2002
Rehabilitation
Hotel and
Restaurant
Services
Porin Lääkäritalo Q Q
QE
Q
QE
1999/
2002
2004-
2006
2011-
2012
Private Health Care
Services
Health care centre
Tohtoritalo 41400 , Sairaala Q Q 2000 Private Health Care
Services
Health care centre
Trial Oy Q Q Q 1997/9 Metall Industy
ABB Industry Oy, Finland
Q
Q 1998/
1999
2002/
2003
2011/
2012
Metal/Electrical
Quality manage-
ment system and
internal audits
Sivu 10 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Company Training System
development
Other
consulting
Year Field of operation/
business area
Nokia Kondensaattorit Oy/Nokia
Condensators Ltd
Q 1999 -
2001
Metal/machinery/
electrical
Kemira Agro Q Q 1998/1
999
Chemical industry
Finnyards-Hollming Q Q 1998 Ship yard
VR – The Finnish State Railways
- Pendolino-project
- Sr 2- project
Q Q 1998/
2000
Transportation,
traffic
- supplier manag-
ement
EMA (Emergency Medical Aid-
Mediheli)
Q Q 2000/
2002
Medical Helicopter
Services
Suomen Standardisoimisliitto –
SFS-Sertifointi Oy Inspecta
Certificationi Oy.
QEHS 1990…
2006/
2006-
QEHS- manag-
ement system
certification
Taukokangas Q Q 2000/
2002
Rehabilitation
Hotel and
Restaurant
Services
Leo Longlife Oy Q Q Q 2001/2
002
Business presents
Tampereen sosiaali- ja terveysalan
Opisto
Q Q Q 2001 -
2006
Institute for Social
and Healthcare
Makron Oy Q Q 2001 -
2004
Metal Industry
Härmän Kuntokeskus Q Q 2001 -
2005
Rehabilitation
Hotel and
Restaurant
Services
Lamminniemen Hyvinvointikeskus Q Q Q 1995-
1997
2001-
2009
Rehabilitation
Hotel and
Restaurant
Services
Posti Oyj, IT Q Q 2002/2
003
IT-services in
Finland
Avesta Polarit Oy, Tornio Q Q 2001/
2004/
2012
Stainless steel
industry
Viasveden Hiekka- ja kuljetusliike
Oy, Pori
Q Q Q 2002-
2006
Sand production
and distribution
VEHO Oyj, Pitäjänmäki Q Q 2002 Car sales and
service
Ovitor Oy Q Q 1995
2003
Door automation
services
Sivu 11 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Company Training System
development
Other
consulting
Year Field of operation/
business area
Puolustusvoimien Tietotekniikan
laitos – (PvTietoTL)
IT services for the Finnish Defence
Forces
Q Q 2002 -
2006
IT services
RE-Suunnittelu Oy Q Q Q 2002-
2006
2013
Design/ Consult-
ancy/Architecture
services for food,
process etc.
industries
Vihannespörssi Oy QE QE 2003-
2004
Food industry,
vegetables
Mehiläinen Oyj Q Q Q 2001 -
2005
Corporate of Private
Health Care
Services
Health care centres
Maa- ja metsätalousministeriö/
Ministry of Agriculture and Forestry
Q 2003 Process
management
Dextra Oy Q Q 2003-
2005
Private Health Care
Services
Health care centre
Polartherm Oy QE QE 2004-
2006
Metal products,
warmers and
coolers for many
industries
SEPA Oy Q Q Q 2006- House roof
structures
Runebergin Makeistukku Oy/
Makulaku Oy
QE QE 2004-
2006
Food industry,
Sweets
Lääkäriasema Pulssi Q Q 2006-
2008
Private Health Care
Services
Health care centre
Marskin Lääkärikeskus Oy Q Q 2006-
2008
Private Health Care
Services
Health care centre
Kivipuron Kuntoutuskoti Q Q Q 2005-
2008
Rehabilitation
Accommondation
and Restaurant
Services
Lieksan Vaskiviikko – Lieksa Brass
Week
Q Q 2007-
2008
2014-
International Brass
Festival
S-Työterveyspalvelut (S-ryhmä) QE QE 2007-
2012
Corporate
Occupational health
care services
Sivu 12 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Company Training System
development
Other
consulting
Year Field of operation/
business area
Lamminniemen kuntoutuskoti Q Q Rehabilitation
Hotel and
Restaurant
Services
Celsa Steel Services Oy QEHS QEHS 2008 Steel fasteners and
structures for
concrete building
Aerial Oy
Parelco Oy
Q QEHS Q – quality
manager 2008-
…
2012…
Design and
manufacture of
antenna and mast
products
Lyreco Finland Oy QEHS QEHS 2009 Office supply
products and
services
Outokumpu Tornio Works QEHS QEHS 2007-
2010
Steel Works
Ainala ry/Virtain kaupungin
vanhustyö
Q Q Q 2008-
2010
Elderly Care Center
with ac-
commondation
services
Auto- ja Koneliike AKR Oy QE QE QE 2010 Sales and service of
cars and other
machinery.
Charging services
TAY-Palvelut Oy
Tampere Unversity Services
QE QE 2009-
2010
University’s internal
supporting services
Rehamed Oy QE QE 2010 Health Care
Products import
and sales
ATEA Oyj Q Q Q 2010 IT-Services
AQAP 2105
Pohjolan Werkonrakennus Oy –
PWR Oy
QEHS QEHS 2010-
2012
Power and
Tele/Information net
building and
maintenance
Työterveys-Akaasia (kuntayhtymä) QEHS QEHS 2011 Occupational Health
Services
and Well being
Utajärven kunta – Municipality of
Utajärvi
Utajärvi county operation system is the first one in Finland to have been developed according to the ISO9001-quality system guidelines. The QS has also been certified.
Q Q
Q
QHS
Q
1998 -
2006
2011-
2012
2016
Municipality
Certified QS!
Strategy, mana-
gement, personnel
involvement,
visual QS
Sivu 13 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Company Training System
development
Other
consulting
Year Field of operation/
business area
Witre Oy/Ab, Finland QEHS 2010-
…
Office supply
products and
services
Cargotech Oyj QEHS 2011 Cargo handling
industry
John Deere International QEHS 2011 Joint venture audit
(USA-Germany-
Finland)
Componenta Oyj QEHS TS 16949
2011 Casting solutions
provider
Oy LM Ericsson Ab QEHS QEHS QEHS 2011 Telecommuni-
cation products and
services
Kemira Oyj, konserni,
Kemira Group
QEHS QEHS QEHS 2011-
2013
Chemical and water
industry
DHL Freight( Finland)Oy/DHL
Express
QEHS QEHS 2012 Freight handling
RALA ry (The Construction Quality
Association
Certification activity
QEHS *) 2011-
2015
Site- and com-pany
wide system
assessments/
certification audits
Outotec Oy, Filters Oy and
Outotec Finland Oy
*) Global QEHS system, assistance for Global/Finnish Certification
QEHS QEHS *) QEHS *) 2011-
2013
Technology sol-
utions for the
sustainable use of
Earth’s natural
resources
Vanhustyön keskusliitto (VTKL)
The Central Union for the Welfare of
the Aged
Q Q 2010 -
2012
Elderly Care
Federation
Treston Group Oy (Treston Oy +
Sovella Oy)
QEHS QEHS 2012 Human workspace
Ricoh Finland Oy Q Q Office services,
systems and
products
Elfving Opasteet Oy QEHS QEHS
2013 Traffic markings
and road signs
Promeco Group Oy QEHS QEHS 2013 Solutions suppl-ier
providing
demanding elect-ro-
mechanical
systems and
services.
Cleanosol Oy QEHS QEHS QEHS 2013- Road and other
surface marking
and marking
systems
Sivu 14 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Company Training System
development
Other
consulting
Year Field of operation/
business area
Jousiteos Oy QEHS QEHS QEHS 2013-
2014
Industrial springs
for any purpose
Etelä-Savon sairaanhoitopiiri
Hospital District of South Savo
Q Q Q 2013-
2014
Etelä-Savo Health
Care District
Franke Finland Oy HS Kitchen Systems
HUS
The Hospital District of Helsinki and
Uusimaa
QEHS
Advisory
services
Health Care
Enerpoint Oy, Ouman Oy QEHS QEHS 2013-
2014
2016
Corporate group in
the field of building
automation
Comptel Oyj Q – Gap
analysis
2014 Services for
Communications
Service Providers
(CSP)
Unilever Ingman Production Oy QEHS 2014 Food Industry
JPM Hitsaus ja asennuspalvelu QEHS 2014 Assembly and
welding
TYKS – Turun yliopistollinen
keskussairaala - Turku University
Hospital
iGrafx
visual
manage-
ment
system
interface
2014 Hospital District of
Southwest Finland
Pharmanova Oy QEHS QEHS 2015 Import, sales and
delivery of medical
equipment,
accessories and
materials
FP-Pigments QEHS 2015 Opacifying
solutions.
AMIEDU Q Q 2015 Vocational adult
education centre
Hietakari Oy Q 2015 Shower equipment
Ikioma Oy Q Q 2015- Health Care Center
Ginolis Oy/Ginolis Tools Oy QEHS QEHS 2016- Global provider of
high precision
liquid handling and
intelligent desktop
automation for the
global meditech
and diagnostics
industries
Sivu 15 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
Company Training System
development
Other
consulting
Year Field of operation/
business area
Rauma Marine Constructions RMC QEHS QEHS AQAP
2110
2016- Rauma New
Shipyard
Celsa Steel Services Oy QEHS QEHS 2017- Steel fasteners and
structures for
concrete building
Sivu 16 (16)
CONSULTANT DESCRIPTION – CURRICULUM VITAE 08-2017
_______________________________________________________________________________________
________________________________________________________________________
MKC Finland Oy Mobile : +358 45 1118844
Luhtipolku 10 [email protected]
16510 Luhtipolku Y-tunnus: 1973558-4
APPENDIX 2
Some other significant customers 1990 - 1997:
Companies with bold text – company wide Quality system developed!
ABB Power Oy,
ABB Transmit Oy,
ABB Drives Oy,
ABLOY Oyj,
ALKO Oy Teknokemia,
Alueputkitus Oy, Auramo Cargo Systems, Avancer Oy, Ilmailulaitos,
BASF Oy, Biohit Oy, Enso-Gutzeit Oy, Enso-Gutzeit Sahateollisuus, Fundia Åminnefors,
GWS Oy,
Oy Hackman Ab, HAKA Oy, Helsingin ja Turun Täydennyskou-lutuskeskukset Jaakko Pöyry Oy,
KASO Oy, Kaukas Oy, Kemira Oy Fibres,
Kennmed Oy, KUMERA Oy,
Lamminniemi koti,
Machinery Oy, MASA-YARDS, Metsa-Serla Oy, Metsäteho, MOTIVA, NESTE Oy Local Service,
Nokian Paperi Oy, Optiroc Oy, Rautaruukki Oy, Polar Electro Oy, Santasalo Oy, Schauman Wood Oy,
Sunds Defibrator Oy, Teollisuusvakuutus, Transfennica Oy, Transpoint Oy, Valio Oy, Valmet Oy Paper Technology, VAPO Oy, Vihtavuori Oy, VR,
VTKK -Valtion tietojärjestelmät,
Yhtyneet Paperitehtaat Rauma ja Kajaani