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Management FundamentalsConcepts

Copyright 2006 Thomson Business and Economics.All rights reserved.

Skill DevelopmentApplications

Robert N. LussierThird Edition

PowerPoint Presentation by Charlie CookThe University of West Alabama

Chapter 1

Managing

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12Copyright 2006 Thomson Business and Economics. All rights reserved.

Learning Outcomes

1. Describe a managers responsibility.

2. List and explain the three management skills.

3. List and explain the four management functions.

4. Identify the three management role categories.

5. List the hierarchy of management levels.

6. Describe the three different types of managers.

7. Describe the differences among management levels in terms ofskills needed and functions performed.

After studying this chapter, you should be able to:

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13Copyright 2006 Thomson Business and Economics. All rights reserved.

Learning Outcomes (contd)

8. Define the following key terms:manager planning

managers resources organizing

performance leading

management skills controlling

technical skills management role categories

human and communication

skills levels of management

conceptual and decision-

making skills types of managersmanagement functions knowledge management

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14Copyright 2006 Thomson Business and Economics. All rights reserved.

Why Study Management?

The better you can work with people, the moresuccessful you will be in both your personal and your

professional lives.

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_________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

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15Copyright 2006 Thomson Business and Economics. All rights reserved.

Why Study Management? (contd)

The study of management builds the skills needed intodays workplace to succeed in:

____________________________________________

____________________________________________

________________________________________________________________________________________

The study of management also applies directly to your

personal life in helping you to:

________________________________________________________________________________________

____________________________________________

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16Copyright 2006 Thomson Business and Economics. All rights reserved.

What Is a Managers Responsibility?

Manager _________________________________________

_________________________________________

_________________________________________

The Managers Resources

_________________________________________

Performance

__________________________________________________________________________________

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What Does It Take to Be a Successful Manager?

Exhibit 1

2

Management Qualities _________________________________________________

_________________________________________________

Management Skills

__________________________________________________________________________________________________

_________________________________________________

The Ghiselli Study

_________________________________________________

_________________________________________________

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What Do Managers Do?

Management Functions Planning

______________________________________________________________________________

Organizing

______________________________________________________________________________

Leading

______________________________________________________________________________

Controlling

______________________________________________________________________________

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Management Roles

Role _________________________________________________

_________________________________________________

Management Role Categories (Mintzberg)

__________________________________________________________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

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Differences Among Managers

The Three Levels of Management _________________________________________

_________________________________________

_________________________________________

__________________________________________________________________________________

_________________________________________

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Types of Managers

General Managers _________________________________________________

Functional Managers

_________________________________________________

__________________________________________________________________________________________________

Project Managers

_________________________________________________

_________________________________________________

_________________________________________________

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New Workplace Issues and Challenges

Technology and Speed

Globalization

and Diversity

Knowledge,

Learning,

Quality, and

Continuous

Improvement

Change, Creativity, Innovation,

and Entrepreneurship

ParticipativeManagement,

Empowerment,

and Teams

Knowledge

Management

Ethics and

Social

Responsibility

Networking and

Boundaryless

Relationships

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New Workplace Issues and Challenges

Technology and Speed E-business:

_________________________________________________

_________________________________________________

E-commerce:

__________________________________________________________________________________________________

Globalization and Diversity

_________________________________________________

__________________________________________________________________________________________________

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New Workplace Issues and Challenges (contd)

Knowledge, Learning, Quality, and ContinuousImprovement

Information is

_________________________________________________

_________________________________________________

_________________________________________________

Knowledge Management

Involves

_________________________________________________

_________________________________________________

_________________________________________________

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115Copyright 2006 Thomson Business and Economics. All rights reserved.

New Workplace Issues and Challenges (contd)

Change, Creativity, Innovation, and Entrepreneurship Knowledge management requires

_________________________________________________

_________________________________________________

The speed of change in modern business

_________________________________________________Creativity is

_________________________________________________

_________________________________________________

Entrepreneurship is

__________________________________________________________________________________________________

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116Copyright 2006 Thomson Business and Economics. All rights reserved.

New Workplace Issues and Challenges (contd)

Participative Management, Empowerment, and Teams Empowering employees to

_________________________________________________

_________________________________________________

Learning organizations manage knowledge well by

_________________________________________________

Ethics and Social Responsibility

_________________________________________________

_________________________________________________

_________________________________________________

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117Copyright 2006 Thomson Business and Economics. All rights reserved.

New Workplace Issues and Challenges (contd)

Networking and Boundaryless Relationships Electronic networks

Relationship networks

Virtual integration

________________________________________________________________________________________________

________________________________________________

________________________________________________

________________________________________________

________________________________________________

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Management FundamentalsConcepts

Copyright 2006 Thomson Business and Economics.All rights reserved.

Skill DevelopmentApplications

Robert N. LussierThird Edition

PowerPoint Presentation by Charlie CookThe University of West Alabama

Appendix

A Brief History of Management

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119Copyright 2006 Thomson Business and Economics. All rights reserved.

Learning Outcomes

1. State the major similarities and differences between the classical

and behavioral theorists.

2. Describe how systems theorists and contingency theorists differ

from classical and behavioral theorists.

3. Define the following key terms:

After studying this appendix, you should be able to:

classical theorists systems theorists

behavioral theorists sociotechnical theorists

management science theorists contingency theorists

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120Copyright 2006 Thomson Business and Economics. All rights reserved.

Classical Theory

Classical Theorists _________________________________________________

_________________________________________________

_________________________________________________

Scientific Management

_________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

_________________________________________________

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121Copyright 2006 Thomson Business and Economics. All rights reserved.

Classical Theory (contd)

Administrative Theory Henri Fayol

_____________________________________________

_____________________________________________

Max Weber

_____________________________________________

Chester Barnard

_____________________________________________

Mary Parker Follett _____________________________________________

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122Copyright 2006 Thomson Business and Economics. All rights reserved.

Behavioral Theory

Behavioral Theorists ______________________________________________________

Human Relations Movement (later, the Behavioral Science

Approach)

Elton Mayo

__________________________________________________

Abraham Maslow

__________________________________________________

Douglas McGregor

___________________________________

_________________________________

__

_________________________________

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123Copyright 2006 Thomson Business and Economics. All rights reserved.

Management Science

Management Science Theorists Focus on

_________________________________________________

_________________________________________________

_________________________________________________

Mathematical models are used_________________________________________________

_________________________________________________

_________________________________________________

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1 24Copyright 2006 Thomson Business and Economics All rights reserved

Integrative Theories

Systems Theory Focuses on

_________________________________________________

_________________________________________________

_________________________________________________

Sociotechnical Theory Focuses on

_________________________________________________

Contingency Theory

Focuses on_________________________________________________