SITA 3rd Term Progress Report in respect of SA

Broadband Policy (“SA Connect”)

To Portfolio Committee on Telecommunications and Postal Service

12 November 2014

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Agenda

SA Connect Strategy SITA Strategic ICT Roadmap E-Government

SITA e-Government Programme Overview E-Government Programme Progress Benchmarking and Best Practise E-Government Challenges

Broadband Programme Conclusion/Summary

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Networks Services Devices Applications Content

Policy, legal & regulatory (institutional) framework•Coordinated and integrated action on network builds•Removal of administrative and regulatory bottlenecks

Strategy

Connected Government•Aggregation of public sector demand•Infrastructure extensions

National Broadband Network•Affordable, high speed broadband•Universal coverage through multiple delivery modes •Open access wholesale network

R&D and innovation•Quality of life •National competitiveness

• Health and Education connectivity prioritised

Democratisation, Economic Growth, Development, Job Creation

Applications and local content development•Vibrant software industry•e-Government G2C

• Fibre and terrestrial wireless and satellite

• Public sector anchor tenant

Skills development•ICT curriculum/e-literacy •Skills to secure and create jobs to ensure equity and inclusion

• Enforcement of wholesale access regulation

• Rationalisation of SOCs• Appointment of Broadband Council

SA Connect: Strategy SITA Contribution

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Infrastructure

Security

SITA Strategic ICT Roadmap (Timeframes)2014/15

Stabilization2015/16

Sustainability2016/17

Excellence2017/18

Gov Data Hub

Interim DR SiteDC Upgrade

New Data Centres Tier 3 DC; Virtual Infrastructure Provider

Network Upgrade

Upgrade Security Measures

Broadband

Maintained High Secure Environment

Broadband & Multi Access Channels

Transversal Platform

Single view of Citizen

E-Government

6 x e-Services Launched

E-service Platform

15 x e-Services Launched

Data Sharing via Transversal platform

20 x e-Services Launched

Integrated Security function

SystemsSystem Integration Programmes (Transversal and Departmental Systems)

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SITA e-Government Programme overview

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e-Government Programme progress (1 of 2)1. Governance

SITA Project Management Office and Programme Steering committee established and functioning.

Proposal for inter-departmental steering committee submitted as part of ICT Policy inputs.

Ministerial/Executive sponsorship for e-Government strengthened at Govtech2014.

2. Policy provisions: inputs to ICT Green Paper Policy, including A need to clarify e-government roles across DTPS, DPSA, SITA, GITOC and SSA. Establishment of Transversal e-Government Fund to pool investments for a

shared e-Government Platform (and reduce duplication by each departments). A need to set e-Service targets to inform MTEF budgeting and monitoring as

part of Government Programme of Action.3. ICT Infrastructure

Data Centre technology blueprint is completed. Imminent signing of agreement with Telkom for data centre services to

alleviate the immediate capacity shortfall and disaster recovery requirement through cloud computing.

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e-Government Programme progress (2 of 2)4. E-Services Platform (Outreach)

E-Forms Platform (as part of the e-Government Platform) operational as proof-of-concept.

e-Forms Platform is extended to integrate into the Government back-end systems.

Functional requirements for Payment module is under development and engagement with other State Owned Entities has been initiated to leverage on existing components.

Functional requirements for the Portal is underway and a market analysis including open source and proprietary software has been completed.

Procurement of software licenses for messaging platform initiated. E-Services requirements for Human Settlement and Department of Labour

secured. Appointment of the integration experts has been concluded. Development of the Conceptual Integration Architecture is completed. Government Electronic Data Management (GeDM) Framework initiated Implementation Plan for the GeDM. Security team is finalising the planning for the Digital signatures and other

measures.

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Benchmarking and Best practise Korea

Govtech 2014 SITA invited a Korean delegate to Govtech 2014. SITA made use of this opportunity to benchmark their e-Government strategy to that

of Korea. Feedback Obtained:

The SITA JAVA e-Services Platform is directly aligned to the Korean Framework for e-Services• both make use of similar technology layers; and • both have been established to standardise the development of e-Services.

The Korean Framework is made available to industry partners for the development of e-Services and preferential points is allocated to industry partners who prefer to use the framework during the tender process.

The Koreans make use of in-sourcing for the actual development of the e-Services The Korean Government provided funding for the development of the Framework as

well as the first 11 prioritised e-Services. Best Practise

The System Integrator Partner (SIP) tender has been concluded to ensure industry participation in the journey towards e-Government.

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E-Government Challenges

Lack of Transversal Funding across all Government Departments.

Lack of Governance Structures spanning all of Government for e-Government.

Lack of policy/strategy to indicates priority areas for e-Services.

The capacitation of the E-Government Programme. remains a challenge, but will be addressed shortly.

Technical challenges with e-government portal technology (Drupal) used for the initial E-Services.

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Broadband Programme Introduction

The SITA Broadband programme is done in partnership with contracted Telecommunications Service Providers (e.g. Telkom, Broadband Infraco and others), in which the telecommunication service providers provide the physical infrastructure and SITA creates and manage a secure private network for government.

SITA is currently reviewing and developing a larger Broadband based Next Generation Network strategy in line with the Government requirements.

Progress TELKOM MSA and Broadband Infraco long term agreements are in place. Facilitated the first fully fledged Broadband programme for the Western Cape. SITA visited Eastern Cape recently to discuss their Broadband requirements. The Gauteng Provincial Broadband capacity and requirements were also reviewed. Capacity is currently being created. Wide Area Network Strategy and Architecture team

was established and will be augmented with a senior management oversight capability. Challenges

Transactional issues using the newly established TELKOM MSA creates delays and must be resolved.

Broadband Infraco upgrade priorities is still to be finalised. The procurement of the WC Broadband equipment still outstanding, which may impede

adherence to the agreed project plan.

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Conclusion / Summary

SITA continues to work closely with DTPS and DPSA to ensure alignment to existing policies and visions.

Transversal Funding and Governance must be addressed to ensure that SITA is not reactive in the development of e-Services.

The SITA approach is aligned to industry best practise and international trends on the e-Government establishment.

Thank YouQuestions