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SIS Desktop Settings Johns Hopkins University

Version 3.9

PROPRIETARY AND CONFIDENTIAL SIS Desktop Settings 2

Document Change Record

Date Author Version Change Reference

10/01/2001 Prasad Thottempudi 1.0 Created Document

10/04/2001 Melissa Beneway 1.1 Additional Considerations

11/20/2002 Prasad Thottempudi 1.2 Updated content



12/01/2003 Philip Bearman 1.5 Updated content

03/09/2005 Jason Schnell 1.6 Updated Content, Includes IE 6 SP2

05/02/2005 Justin Cooke 1.7 Update (added to Trusted Sites)

05/19/2005 Justin Cooke 1.8 Update (modified wording, added to security settings)

06/06/2005 Justin Cooke 1.9 Update (rearranging of content, reduction in number of required settings )

06/09/2005 Steve Hellen 1.10 Update trusted settings text

06/20/2005 Justin Cooke 1.11 Added setting preventing the IE Status Bar from displaying within system

06/27/2005 Geoffrey Corb 2.0 Added section on accessing SIS from Citrix

08/10/2005 Justin Cooke 2.1 Updated the Trusted Sites Custom Level security settings

02/12/2008 Andrew Fuhrman 3.0 Added IE 7.0 Settings

12/9/2008 Jason Schnell 3.1 Removed section about Citrix, as solution has been retired

12/28/2010 David Aquino 3.2 Changed Report URLs

05/30/2013 Kelly Heese 3.3 Updated browser instructions for IE 7, 8, and 9; removed IE 6 instructions (no longer supported)

3/19/2015 Kelly Heese 3.4 In Temporary Internet Settings, changed selection for ‘Check for newer versions of stored pages’ to “Every time I visit the webpage”

11/12/2015 Kelly Heese 3.5 Added 2 more security settings

12/15/2015 Kelly Heese 3.6 Updated Keyboard Navigation section for IE 11 compatibility

12/22/2015 Kelly Heese 3.7 Added section 2.4 – IE11 fix for Help pages, reorganized layout

07/22/2016 Kelly Heese 3.8 Updated system name references from ISIS to SIS

03/09/2017 Kelly Heese 3.9 Updated system requirements to include Win 10 OS, removed support for WinXP.


Table of Contents

1 INTRODUCTION .................................................................................................. 4

2 REQUIREMENTS FOR ADMINISTRATIVE STAFF ............................................ 5

2.1 Introduction .............................................................................................. 5

2.2 Internet Options Settings ......................................................................... 5

2.3 Using Keyboard Navigation (Hot Keys) ................................................. 11

2.4 Settings for Help Pages (Internet Explorer 11) ...................................... 13

3 REQUIREMENTS FOR SELF-SERVICE ........................................................... 14


1 Introduction

This document details the Internet Options settings required in order to enable administrative staff to access the Student Information System (SIS). We also discuss the browser requirements needed to access the Self-Service web pages.

Maintaining the security of SIS and the desktops of each end user is of utmost importance. SIS requires specific browser settings for administrative users. By adhering to these instructions SIS can run successfully while maintaining desktop security.


2 Requirements for Administrative Staff

2.1 Introduction

To ensure access to the Student Information System (SIS), administrative staff must be running Internet Explorer browser version 7.0 or higher on a system with Windows 10, Windows 7, or Vista. We no longer support Windows 95 or XP as an operating system for SIS.

2.2 Internet Options Settings

Warning: It is recommended that the following be changed only by IT staff. If the settings are not applied exactly as specified, your computer may be made vulnerable to malicious internet content.

The following security settings must be applied for proper functioning of SIS and are common to Internet Explorer 7 or higher.

1 Add URL to Trusted Sites

In Internet Explorer, click Tools

and then click Internet options.

Click on the Security tab

Click on the Trusted Sites icon

Click the Sites button.

Warning: By changing the security of trusted sites for SIS, any other sites marked as trusted will inherit the same settings.


Add the required SIS URL to the Trusted Sites zone.

Enter the URL: https://*.sis.jhu.edu

Click the Add button. Then click the Close button.

2 Apply Custom Settings

In the Internet Options window:

Click on the Security tab

Click on the Trusted Sites icon

Click the Custom Level button.

Next, scroll through the following Settings list and make the following changes, 2.1 – 2.6

2.1 Under ActiveX controls and plug-ins:

Set Automatic prompting for ActiveX controls

to Enable


2.2 Under ActiveX controls and plug-ins:

Set Initialize and script ActiveX controls not marked as safe

to Prompt

2.3 Under Miscellaneous:

Set Allow script-initiated windows without size or position constraints

to Enable


Set Use Pop-up Blocker

to Disable



Set Access data sources across domains

to Enable

2.6 Under User Authentication:

Set Logon

to Automatic logon with current user name and password

Click OK to leave Custom Level.


3 Advanced Tab Setting


Click on the Advanced tab

Under Settings, scroll to the Security section

Verify Do not save encrypted pages to disk is NOT checked.

4 General Tab Setting


Click on the General tab

Under Browsing history

Click on the Settings button

Under Temporary Internet Files:

Select Every time I visit the webpage

Click OK to leave Internet Options window.


Please Note: If you see a message on the security tab of your Internet Options screen that says, “Some settings are managed by your administrator” (see screenshot below) -- you will need to work with your active directory administrator to adjust the group policy because changing the settings manually usually is not sufficient.


2.3 Using Keyboard Navigation (Hot Keys)

SIS uses a set of hot keys to enable keyboard navigation within the application.

Function Hot Key

Help F1

Save Ctrl+Shift+S, Alt+S

Cancel Alt+C, Esc

Add Button Alt+A

Find Alt+I

Clear Alt+R

Select Alt+S

Alerts Ctrl+Shift+A

Switch Role Ctrl+Shift+R

Exit Ctrl+Shift+X

Add row to data display Ctrl+T

Collapse Menu Group Left arrow

Expand Menu Group Right arrow

Menu Item Navigate Up Up arrow

Menu Item Navigate Down Down arrow

Access rollup sections 1-9 Alt+ rollup number

Access 10th rollup section Alt + 0

Move to the next rollup section Alt + down arrow

Move to the previous rollup section

Alt + up arrow

Open or Close rollup section Enter

Clear fields Hit Esc once to clear the last field you populated. Hit Esc twice to clear all field on the screen.


The following table lists the hot keys used for records from the results of a search.

Function Hot Key

Select Alt+S

Select All Alt+L

Select None Alt+O

Hover Ctrl + Up/Down arrow

Select one row Ctrl + Enter or spacebar

Up and Down arrows to hover

Clear one selection Ctrl + click previously selected row

Select multiple row not in chronological order

Ctrl + Enter or spacebar

Select all rows from the current record to hovering record

Shift + Up/Down arrow

To execute any functions not listed above, please use the mouse device.

Note: The Keyboard Navigation page within the SIS Admin Online Help Pages (found by clicking on the Help icon in top right, or F1) – is out of date with today’s current Internet Explorer browser. Instead please refer to the list above for keyboard navigation.


2.4 Settings for Help Pages (Internet Explorer 11)

SIS has a set of Help pages that can be accessed from any screen, by clicking on the Help icon, located in the upper right corner. If you are using Internet Explorer 11, you will need to make an adjustment to your browser settings to enable these Help pages to function properly.

In Internet Explorer, click Tools and then click Internet Options.

On the General tab, under Browsing History

Click on the Delete… button.

Next, UNCHECK the box for Preserve Favorites website data.

Then, click the Delete button at the bottom of the window.

Click OK on the Internet Options window.

Restart Internet Explorer by closing all Internet Explorer windows. Then relaunch Internet Explorer.

Help Pages are now functional using Internet Explorer 11.


3 Requirements for Self-Service

The SIS Self-Service site is mainly used by students, applicants, advisors and faculty members.

SIS has been tested and certified on the following web browsers. We recommend using the most up-to-date version.

Firefox

Internet Explorer

Opera

Safari

Google Chrome

To access SIS Self-Service, your browser needs to have JavaScript and cookies enabled.

For more details on enabling JavaScript and cookies go to: https://sis.jhu.edu and click on Browser Requirements.

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