sip ppt on marriott employee engagement

7/21/2019 sip ppt on marriott employee engagement

1/13

Presented by- Amitkumar

1


2/13

CONTENTS:-Introduction

Objective

Research methodoo!y"iterature revie#

$indin!

Recommendation

Concusion

Anne%ure

2


3/13

INTRO&'CTION-About (arriottInternationa"u%ury hote chains )ounded by *i (arriott in

Around ,./0 hotes in /. countries1

*rands o) (ARRIOTT INTERNATIONA"1Currenty there are 2..3 Courtyard (arriott

hotes in ,/ countries by 4.2,1

Court yard (arriott5ur!aon is 264 rooms

7ro7erty15rand baroom t#o onsite restaurants (o(o

Ca)8 and (o(o 4 5o a bakery servin! snacks

3


4/13

INTRO&'CTION:-Em7oyee En!a!mentAttrition rate reduces

9i!her Productivity En!a!ed em7oyees are

more7roductive than coea!ues #ho are not

en!a!ed

"o#er Costs &issatised em7oyees ead to

more absenteeism thus eadin! to hi!her ossin 7roduction )or the com7any

Innovation Em7oyee en!a!ement drivesinnovation and o7timism

4


5/13

(ET9O&S O$ E(P"O;EEEN5A5E(NTTrainin!s &e7artmenta meetin!s

O7en door 7oicy

Interna trans)ers< Promotions Es7resso #ith 5(

Associate meet

Associate< E%ecutive< (ana!er o) the month

Standin! Ovation

5SS=5uest satis)action Survey>Thank you Cards

9i!h Notes

E%it Intervie#s

$amiy &ay

5


6/13

O*?ECTI@E:-To understand the activities and initiatives

undertaken by the hote to he7 increase andmaintain the eve o) em7oyee en!a!ement1

To study the eve o) motivation trust and thesense o) beon!in!ness o) the em7oyees to#ardsthe or!aniation1

To assess the eve o) em7oyee en!a!ement at

three eves o) the 7osition i1e (ana!ers E%ecutivesand Associates.

To study the eve o) em7oyee en!a!ement atCourtyard (arriott!ur!aon1

6


7/13

RESEARC9(ET9O&O"O5;Research &esi!n :- &escri7tive research

desi!n

Coection O) &ata:-*oth 7rimary andsecondary data

Sam7e Sie:- B.

Sam7e 'nit:- Em7oyee o) o7erationa area

and (ana!ersSam7in! Techniue:-Convienience Sam7in!

techniue

7


8/138

Literature Review:Employee Engagement

Overview of the company i.e J W Marriott

Objective of the StuySelection of !ata "ollection #n$trument

%&ue$tionnaire'

&ue$tionnaire prepare ba$e on parameter$ whichare relevant to juge level of employee engagement

"onclu$ion

Selection of "aniate$ for filling (ue$tionnaire$ a$

"onvenience Sampling Metho i$ u$e

"ollection of !ata

)naly$i$ an #nterpretation of ata

Recommenation$

*ining$

Limitation$ of the $tuy

The following is the flowchart showing the plan of action for the study undertaken .


9/13

"itreature revie#$ocusin! on Em7oyee En!a!ement: 9o# to

(easure It and Im7rove It by Author- Pat Catado;ear-4.22 Pubication-'NC Denan $a!er

*usiness Schoo*oostin! the 7roductivity o) Austraian

manu)acturers #ith em7oyee en!a!ement byPubication- INS;NC Surveys

5ettin! the (ost Out o) the Em7oyee-CustomerEncounter=43th?une 4.2B> by Authors- SusanSorenson and Deri 5arman ;ear- 4.2BPubication- 5au7 *usiness ?ourna


10/13

$IN&IN5S:-Overa around 6. 7ositive res7onses have been obtained1 Em7oyees enjoy comin! to #ork and )ee 7roud in tein! others about

their #ork 7ace1

Re!uar trainin! ike 23 minutes trainin! ,3 minutes trainin! In the

*e!innin! Trainin! Per)ect 7itch $ine Tunin! Sym7hony o) service etc1 Em7oyees are very dedicated to#ards their #ork and are ha77y to be

in that or!aniation1

The benet 7ans 7rovided by (arriott are easy to understand )or theem7oyees and they are )uy satised #ith it1 E1!1 - Provident $undInsurance =you your s7ouse and 4 chidren are insured under ESIC> etc 1

em7oyee en!a!ement activities are conducted in the or!aniation andevery em7oyee is encoura!ed to be a 7art o) a the events

The senior mana!ement is !enuiney interested in the ideas ando7inions o) the em7oyees #hich ceary conveys that the em7oyeesare hi!hy vaued in the or!aniation

1!


11/13

CONC"'SION:-The em7oyees are hi!hy motivated invoved

a77reciated and vaued in the or!aniation1

Em7oyees #iin! to #ork e%tra hours they )ee7roud in #orkin! at this 7ro7erty and #oudcontinue #orkin! )or a 7eriod o) 4 years or more1

The trainin! need )ument and the invovementeve at a the eves o) the or!aniation is eua1

The or!aniation takes conscious eFort to#ardsem7oyee satis)action and thus to#ards theiren!a!ement1

11


12/13

ANNEG'RE :-11H&eskto7HANNEG'RE1doc%

12
http://../Desktop/ANNEXURE.docxhttp://../Desktop/ANNEXURE.docx


13/13

13

sip ppt on marriott employee engagement

Documents