single window development and implementation experience of dakosy ag
DESCRIPTION
Single Window Development and Implementation Experience of DAKOSY AG. Background (1981/82). In 1981 4 major groups working within the Port of Hamburg (Forwarder, Liner Agent, Tally and Quay Operator) agreed upon the following: Efficient organization of transportion needs early information - PowerPoint PPT PresentationTRANSCRIPT
UNECE CAPACITY BUILDING WORKSHOP ON
TRADE FACILITATION IMPLEMENTATION:
TOOLS, TECHNIQUES AND METHODOLOGIES
18 – 20 October 2004, Geneva
Single Window Development and Implementation
Experience of DAKOSY AG
UNECE UN/CEFACT
Background (1981/82)
In 1981 4 major groups working within the Port of
Hamburg (Forwarder, Liner Agent, Tally and Quay
Operator) agreed upon the following:o Efficient organization of transportion needs early information
o information exchange using EDI avoids double typing, avoids errors due to double typing saves time and saves money
o Flow of information within the Harbour was
too slow and too expensive
UNECE UN/CEFACT
Background (1981/82)
o but number of Business Cases and Partner are reasonable!
Tally Companies
ForwardersLiner Agents
and Shipping Lines
Quay Operators andContainer Packing Companies
Vessel Schedules
Bill of Lading
Quay Order
Tally M
anifest
Quay Order Vessel Schedules
Quay Order
CAL
UNECE UN/CEFACT
Setup of a committee Identification of the first Business Cases:
Quay Order and B/L Engagement of an external advisor:
o “Write the concept!”o “Take into account the existing IT-Structure of the acting
parties!”
First investment: One year time for seven people to design and develop Quay Order and B/L and to start the first pilot!
Design and development process
UNECE UN/CEFACT
Starting from the scratch: No standards available at that time!
Successful start of the first pilot in 1982! 1983 enlargement of the pilot to more
companies: DAKOSY going alive! Next Business Cases followed soon:
o Transport Order Railo Customs Declarationo Dangerous Goods Announcemento ….
Design and development process
UNECE UN/CEFACT
Structure and services today Shipper / Supplier /
Factory
Forwarder
Stevedore / Terminal
Oversea Carrier
Forwarder
Hinterland-transport
Consignee / DC / Buyer
Stevedore / Terminal / Storage
Start
End
Hinterland-Transport
Authorities,Customs, Police
Authorities,Customs, Police
EDI-Services along the whole Information Chain
UNECE UN/CEFACT
Structure and services today
EDI-Clearing Center (incl. Convert-Services) ASP-Services
o DAKOSY developed various applications designed
especially for the demands of Forwarder, Liner Agents, Quay Operator,
Customs Broker, Rail Operator, Trucking Companies
o DAKOSY developed and operates also various
applications for the public sector regarding eg. Export
Monitoring and Dangerous Cargo Surveillanceo All applications have a strong EDI-component!
UNECE UN/CEFACT
Structure and services today
IT-Serviceso Backup Serviceso Desaster Managemento Networks & Communicationso Outsourcingo Internet-Serviceso Data Center Services
UNECE UN/CEFACT
Technology
The IBM iSeries eServer (former AS/400) is the heart of DAKOSY, both for EDI- and for ASP-Services
UNIX and IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400IBM AS/400
DAKOSY DPCTerminal-Server-Farm
Outsourcing
HABIS
InternetATLAS
Backup
EDIFirewall
DAKOSY-Bremen
DAKOSY-Denmark
Router NodeIBM AS/400Router Node
Customs DP CentreFrankfurt
GEGIS
web-hosting
ZAPP
EDI
Backup
Backup
DAKOSYInternet-Server
ASP
UNECE UN/CEFACT
Technology
IBM iSeries eServer:o High Availabilityo Low TCOo High Scalability
to meet the demands
UNIX and IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400IBM AS/400
DAKOSY DPCTerminal-Server-Farm
Outsourcing
HABIS
InternetATLAS
Backup
EDIFirewall
DAKOSY-Bremen
DAKOSY-Denmark
Router NodeIBM AS/400Router Node
Customs DP CentreFrankfurt
GEGIS
web-hosting
ZAPP
EDI
Backup
Backup
DAKOSYInternet-Server
ASP
UNECE UN/CEFACT
Technology
EDIo Formats
UN-EDIFACT XML Inhouse-Formats ...
o Protocols FTP E-Mail (SMTP / POP3) APPC over TCP/IP (Anynet) X.400 OFTP (Odette File Transfer Protocol) FTAM
UNECE UN/CEFACT
Technology
ASPo Clients
Microsoft Windows 98/2000/NT/XP WBT (Windows Based Terminal) 5250-Emulation Browser with JDK (JAVA Development Kit) Citrix
o Communication ways: Dial -In and leased line Internet (incl. VPN = Virtual Private Network) All „Point-to-Point“-links
UNECE UN/CEFACT
Participants / Clients
UNIX and IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400
IBM AS/400IBM AS/400
890 Forwarders
254 Exporters/Importers/Manufacturing Industry
35 Quay Operators andContainer Packing Companies
3 Tally Companies
Public AuthoritiesHamburg Water Police StationHamburg Fire Service HeadquartersEnvironment AuthorityBAGS (Hamburg Safety and Health Authority)Customs Office Hamburg Harbour (ZAPP)Federal Customs Departments (ATLAS)
3 Carriers - Feederand River Barges
DAKOSY DPC
22 Carriers - Rail
15 Carriers - Road
96 Liner Agents and Shipping Lines
Terminal-Server-FarmOutsourcing
HABIS
InternetATLAS
Backup
ASP
EDIFirewall
DAKOSY-Bremen
DAKOSY-Denmark
Router NodeIBM AS/400Router Node
Customs DP CentreFrankfurt
GEGIS
web-hosting
Backup
Backup
DAKOSYInternet-Server
UNECE UN/CEFACT
Participants / Clients
18 43 57 81138162171183203230244256270286
480500530610
730761
925
1317
0
200
400
600
800
1000
1200
1400
UNECE UN/CEFACT
An example: E-Business in the Port of Hamburg
Business dataVolume
(daily)
LA = Liner Agent, Shipping L. = Shipping Line
between and
Quay Order 600 Forwarders > 30 Quay operators 3.400
Bills of Lading 150 Forwarders > 50 LA / Shipping L. 1.500
Transport Order > 75 Forwarders German Rail / 1.600 Rail LA / Shipping L. Private Rail Operators
Export Declaration 750 Forwarders Customs Hamburg 4.900 LA / Shipping L.
Import Release > 870 Forwarders German Customs 9.500 - ATLAS
Dangerous Goods 90 Quay Operator River Police 1.250Announcement LA / Shipping L.
UNECE UN/CEFACT
Business model
AG with the shareholders:o 33,33 % DHU (Gesellschaft Datenverarbeitung
Hamburger Umschlagbetriebe GmbH) = quay operators
o 33,33 % DIHLA (DAKOSY Interessenge-meinschaft Hamburger Linienagenten GmbH) = liner agents and shipping companies
o 33,33 % DIHS (DAKOSY Interessenge-meinschaft Hamburger Spediteure GmbH) = forwarding agents
Capital: 1,53 mio. Euro
UNECE UN/CEFACT
Business model
Shareholders to pay a yearly fee for the so called „traditionell EDI-Business within the port - community“
Each participant has to sign a contract with one of the shareholders and has to pay to them for the usage of the EDI-Network of DAKOSY
Additional services of DAKOSY (EDI, ASP and IT- Services) are charged byDAKOSY directly
UNECE UN/CEFACT
Results
Information Chain established Flow of information speeded up Less double typing Better quality of data Saved time and money Thanks to standardization process:
Less documents! Higher visibility and better control on the
Transport Chain
UNECE UN/CEFACT
Lessons learned
90 % Talking, 10 % Doing Most important: All people to tow one rope in
the same direction! “Eat the elephant piece by piece”
If we were to start again, we would do it the same way!!
UNECE UN/CEFACT
What are our future plans for the Single Window?
Integration of more Exporters / Importers Extension of the Information Chain to
overseas Redesign of ASP-Services Development of Value Added Services,
o bring more intelligence to the Information Chain eDocs
o usage of workflow-engines to monitor business process
o ...
UNECE UN/CEFACT
UNECE UN/CEFACT