singapore safety and visitors guide

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Singapore

Safety & Visitors Guide


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Contents

Introduction 4

From the airport 5Transportation information 6

Essential safety information 9

In case of emergency 10

Outokumpu (SEA) Pte Ltd 11

Evacuation plan for Outokumpu Office 12

Building Twenty Anson

Dos & Donts in Singapore 14

Money matters 15

Sightseeing in Singapore 16

Shopping in Singapore 18

Food in Singapore 20

Common phrases used in Singapore 22


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In the 1960s, Singapores population was a mere 1.6m. Today, her

population has grown to over 5.0m together with all other aspects in

Singapore.

With a high concentration of business and leisure offerings that is

accessible and customizable in Singapore, you may be assured of creating

an enriching experience thats more than just business.

In this safety brochure, you will find some tips that should help you during

your stay in Singapore.

Time zone in Singapore: GMT +8

INTRODUCTION


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From the airport

Singapore is proud to host our guest in one of the

highest ranking airports in the world Changi. There are

many facilities for tourists to use while waiting in the

airport.

Rest assured that transportation is readily available at

taxi stands at the Arrival levels of each Terminal.

It would normally take 20 to 25 minutes to travel from

the airport to Outokumpu Singapore office located atthe Central Business District (CBD) area, Anson Road.

You may take the Mass Rapid Transit (MRT) from Changi

Airport as well, signages may direct you over. However

MRTs are not as fast and comfortable as taxis. On more

information on how to take the MRT, flip to page 7.


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Transportation information

Taxis

You may find it useful that most Taxi companies in Singapore accept card payments.

To be sure that the cab you are boarding does so, simply verify with the Taxi driver

before boarding.

Majority of the taxis capacity is a maximum of 4 adults, however if you require a

larger seating capacity you may call the numbers below to request so. Please note

that there will be extra charges incurred for phone bookings.

For easy identification, all Comfort Taxis which are blue in color, accept card

payments. All Taxis in Singapore charge by meter readings. You may ask for a

receipts for your admin purposes.

From your hotel, you may also request for Taxi services at the counter.

For Taxi Bookings, you may call these numbers:+65 6552 1111 (Comfort)

+65 6552 2222 (CityCab)

+65 6363 6888 (SilverCab)

A surcharge will apply for advance bookings.

Buses

Buses connect various corners of Singapore, but are slower and harder to use than

the MRT. You can pay cash (coins) in buses, but the fare stage system is quite

complex (it's easiest to ask the driver for the price to your destination), you are

charged marginally more and there is no provision for getting change.


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Another form of transportation is Singapores Mass Rapid Transit (MRT). This trainis one of the most efficient public transport in the world. Most parts of Singapore

are within reach via the MRT and it is still extending out to reach as many parts of

Singapore as possible. It is advised to avoid travelling on the train during peak

hours (ie. 8-9am, 12-2pm and 5-8pm) to avoid the crowd.

How to take the MRT:

We have to purchase tickets we call the EZ-link card.

Depending on your destination, fares varies. On top of

the fare, we pay an additional dollar as deposit for the

EZ-link card. We may get the deposit back when you

return the card at the station of your final destination.

From the purchasing of the EZ-link card to getting your deposit refund, all these

are done with the General Ticketing Machine (GTM). Coins and notes are all

accepted, however they only return a maximum of 4 dollars in change thus it isadvised that you do not put in too big a note.

You may change your large dollar bill to

smaller change at the control station if re-

quired. For your deposit refund, simply slot

your EZ-link card in the feeder and you may

collect your one dollar coin in the change

compartment.

If you are unsure on how to use the machine,

you may get a local or the MRT staff to help

you.

General Ticketing Machine, GTM

Transportation information


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Safety in the MRT

Fire safety standards are consistent with the strict guidelines of the US National

Fire Protection Association.Platform screen doors are installed at all undergroundstations, with half-height platform screen doors currently being built at all above-

ground stations. These doors prevent suicides, enable climate control in stations

and prevent unauthorized access to restricted areas. Above-ground stations have

open platforms with a wide yellow line drawn 70 cm from each platform edge

requiring passengers to stand at a safe distance from arriving trains (or face a

fine). Under the Rapid Transit Systems Act, acts such as smoking, the consumption

of food and drink within stations and trains, the misuse of emergency equipmentand trespassing on the railway tracks are illegal, with penalties ranging from fines

to imprisonment.
http://en.wikipedia.org/wiki/Fire_safetyhttp://en.wikipedia.org/wiki/National_Fire_Protection_Associationhttp://en.wikipedia.org/wiki/National_Fire_Protection_Associationhttp://en.wikipedia.org/wiki/Platform_screen_doorshttp://en.wikipedia.org/wiki/Platform_screen_doorshttp://en.wikipedia.org/wiki/National_Fire_Protection_Associationhttp://en.wikipedia.org/wiki/National_Fire_Protection_Associationhttp://en.wikipedia.org/wiki/Fire_safety


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Essential safety information

Roads/Traffic

Singapores roads are wide and safe to drive on, vehicles

move in an orderly fashion as well.

Sometimes there may be cyclist on the roads, thus do be

careful of them.

Be mindful of the speed limits in Singapore as speeding isstrictly forbidden on roads.

Weather

Singapore is either sunny or rainy, and probability between

the two is quite unpredictable. Bring an umbrella out just in

case.

Health

It is perfectly safe to drink water directly from the tap in

Singapore

Crime

Be aware of your belongings when in the airport, trains,

taxis etc.

To avoid losing your passport, it is advisable you carry

around a copy, instead of the original, which you can leave

in the hotel safe

There are Police Posts and Hospitals/clinics readily available

in every district.


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In case of an emergency

Important Numbers to remember:

Police 999

Fire/Ambulance 995

Foreign Embassies in Singapore particularly relative to Outokumpu visitors:

Danish Embassy in Singapore

101 Thomson Road, #13-01/02 United Square (307591)

+65 6355 5010

Finnish Embassy in Singapore

101 Thomson Road, #21-03 United Square (307591)

+65 6254 4042

Embassy ofSweden in Singapore

111 Somerset Road #05-01, TripleOne Somerset

+65 6415 9720

United Kingdom Embassy in Singapore

100 Tanglin Road (247919)

+65 6424 4200

Hospitals/ Clinics:

Singapore General Hospital +65 6222 3322

Outram Road Singapore 169608

Raffles Hospital +65 6311 1111

585 North Bridge Road Singapore 188770

Gleneagles Hospital +65 6473 7222

6A Napier Road Singapore 258500


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Outokumpu (S.E.A.) Pte Ltd

20 Anson Road #12-02 Singapore 079912

Tel: +65 6224 8037

Fax: +65 6224 6171

Contact Person: Cindy Koh, General Manager

Charlotte Han, Finance & Admin Manager

Map of area around Outokumpu Singapore office:

Corporate Hotel : Amara Singapore

M Hotel Singapore

Both hotels are a convenient 5 minutes walking distance away from the office.

Normally, we will book these hotels for our guest for easy accessibility to the

office.

Nearest MRT: EW15 Tanjong Pagar Station, Exit C

Nearest Clinics/Hospitals: Shenton Medical Group (Corporate Clinic)


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Evacuation plan for Outokumpu Office Building

Twenty Anson

Below are certain ground rules we follow when an emergency arises

in the building. It is not necessary that you remember this but for your

own reference. Just remember to stay calm and listen out for instruc-

tions when the alarm rings.

Fire alarm

Continuous loud ringing of bell.

All-clear signal

3 short rings and / or an announcement through the PA system.

Evacuation rules

1. Stay calm and do not panic.

2. Evacuate in a fast, disciplined and orderly manner.

3. Follow the instructions of the Fire Warden (Amelia Ng/ Person who

wears a green arm band around his/her arms).

Evacuation Plan

1. Before leaving the office, switch off all power supplies.

2. Fire Warden will lead staff to the evacuation areas following the fire

evacuation plan routes.

3. Fire Warden will take attendance of staff at the evacuation area.

4. Any missing personnel, Fire Warden has to report to the building

management right away.

Returning to the office

1. Remain in the evacuation areas until the all-clear signal and

instructions are given return to the office.

2. Fire Warden will lead the staff back to the office in an orderly

manner

3. Any damages found in the office shall be reported by the staff to

the Administration Department.


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We shall utilize Staircase No. 1 which is located

nearest to our office. It is right opposite of the of-

fices door.

From there, we will climb the stairs down to the first

storey where we will walk through an alley way as

shown on the right.

When you see a road, turn right and keep walking

down till you see a Chinese Temple. In front of the

temple is a empty fieldthat will be the buildings

assembly area.

Assembly area

Assemblyarea


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Dos & Donts in Singapore

- Singapore does not tolerate any form of littering or vandalism on

public places or properties. You may be fined up to S$5,000, so dont

do it!

- Handshaking is a warm way of greeting others regardless of racial

background. Once invited to a home remove your shoes and also while entering a

temple or a mosque.

- Those on business trip should be punctual for the appointments. Exchange of

cards is quite common and while giving hold it with both hands. It is considered

proper to address by using Mr., Mrs. or Miss and not first names.

- Because Singapores population is a mixture of many religions, different religions

have their own set of rules. Mainly, for Muslims you should practice discretion and

not simply pat their heads or touch their hands, and consumption of pork is a no-no

for them. As for other religions such as Buddhism and Hinduism, they abstain from

the consumption of beef.

- Smoking is not allowed in non-designated smoking areas, you may

be fined up to S$200 for this. Signs or yellow boxes will indicate you

are allowed to smoke in that area.

- Bringing in or having chewing gum is entirely forbidden in Singapore. It was

banned to cut the high costs of keeping the city clean. A few times chewing gum

was stuck between the doors of the MRT train and resulted in the fact that the

trains we not able to run any longer. This resulted in an entire ban of chewing gum.

DO NOT IN ANY WAY GET INVOLVED WITH ANY DRUGS. Being caught with thesmallest amount of drugs will face death penalty.


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Money matters

There are many money exchange counters or stalls in the airport and in variousparts of town and CBD area. Most of the money changers are authorized dealers

and thus trustworthy during transactions. However it would be safer to count your

money on the spot before you leave the counter.

Est. exchange rate reference

Currency Exchange rate/SGD*

Sweden Kronor 5.055Euro 0.565

United States Dollars 0.809

United Kingdom Pounds 0.499

Australia Dollars 0.758

Chinese Yuan 5.255

India Rupees 36.365

Japan Yen 66.099

*Rates are subjected to changes over time.

Reference: http://www.oanda.com/currency/converter/

However, you do not need to carry too much cash around as credit cards are

widely accepted in Singapore.


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Sightseeing in Singapore

Sentosa, Siloso Beach, Caf Del Mar

One of the popular spots for both locals and tourist, night

and day Siloso Beach. Caf Del Mar is a beach bar cum

restaurant with a beach pool and day-beds for a chilled out

experience.

To get to Sentosa, you may take the train or bus from

VivoCity or Habour Front Bus interchange. Entry fee or SGD3.00 will be charged. To

get to Siloso Beach, either take the train to the Beach Station or take the beach

tram after getting off the bus.

SingaporeNight Safari

Singapore's nightlife is truly wild! The Singapore Night Safari

offers an unusual glimpse into the nocturnal animal

kingdom, with more than 59 exhibits and 1,000 animals to be

seen. Take a trip around the world via walking trails and

trams that connect eight geographical regions.

Feeder bus services are provided at the following areas: City, Chinatown and

Sentosa.

For more information and timings, refer to : http://www.nightsafari.com.sg

Universal Studios

The latest addition to Singapores attractions is Universal

Studios. Opened in March 2010, it has seven themed

sections with countless rides and shows, all related to major

hit movies. The park is part of the US$4.5 billion Resorts

World Sentosa Development.

Nearest MRT: HabourFront Station

Bus No.: 65, 80, 93, 188, 855, 10, 30, 97, 100, 131, 143, 145, 166.For more information:

http://www.rwsentosa.com/language/en-US/HowToGetThere


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Sightseeing in Singapore

Botanical Gardens

Located near the Orchard shopping belt (featured in page 19),

this is a historic enclave of parks, gardens and rainforest

thats perfect for seeking respite from the bustling city. The

best time to head there is in the morning of early evening

when the weather is most agreeable.

It also has one of the most comprehensive collections of

orchids found anywhere in the world at the popular NationalOrchid Garden.

Bus No.: 7, 48, 66, 67, 75, 77, 105, 106, 123, 151, 153, 154, 156, 170, 171, 174.

For more information: http://www.sbg.org.sg/visitorinfo/openinghours.asp

Marina Bay Sands Casino

Opened in 2010 Singapore Marina Bay Sands is part of the

mega $5.5 billion resort project, Marina Bay Sands Hotel. But

its much more than just a hotel and casino; in fact it has eve-

rything to become Southeast Asias next top

entertainment destination.

Nearest MRT: Bay Front MRT, Marina South MRT, Promenade MRT

Bus No.: 97, 106, 133, 97e, 502, 518, NR1, NR6

For more information:

http://www.marinabaysands.com/Company-Information/Maps/

Vanda Miss JoaquimSingapores

National flower.


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Shopping in Singapore

Little India

Little India is, as the name promises, the center for the large Indian community in

Singapore. While a rather sanitized version of the real thing, Little India retains its

distinct identity without degenerating into a mere tourist attraction and is one of

the most colorful and attractive places to visit in Singapore. Take the MRT to Little

India MRT Station.

The central streets of Little India are packed with stalls selling all sorts of Indian

goods. Two giant shopping centres, however, are unique not just in Little India but

all of Singapore:

Mustafa Centre- Singapore's supreme discount

department store: floor after floor of absolutely every-

thing at rock-bottom prices, ranging from Rolex watches

and washing machines to fresh mangoes, tailored suits

and airline tickets. Open 24 hours; the exchange counters

in front are probably the best place in Singapore to ex-

change any currency you can think of at competitive

rates.

Sim Lim Square, a giant electronics mecca squeezed into

one building, with hundreds upon hundreds of tightly

packed specialist stores offering some of the most

competitive prices for computers and consumers

electronics in Asia. The first floor is for tourists, the upper

floors and the back corridors are where the real deals can

be found.
http://wikitravel.org/en/Singaporehttp://wikitravel.org/en/Indiahttp://wikitravel.org/en/Indiahttp://wikitravel.org/en/Singapore


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Shopping in Singapore

Chinatown

Singapore's Chinatown is an ethnic neighbourhood

featuring distinctly Chinese cultural elements and a

historically concentrated ethnic Chinese population.

Chinatown is great fun, whether you are shopping

casually for handicraft souvenirs, seriously for

expensive teas and traditional medicines, or in the mood for

a bowl of noodles or ten kilos of fish heads. There are

colorful storefronts to wander by and photograph, and

interesting things to poke into.

The nearest MRT to Chinatown will be the Chinatown MRT which leads you to the

very hustle and bustle of Chinatown itself.

Orchard Road

Flanked on both sides by local and international

department stores, tiny boutiques, offices, spas,

beauty salons, hotels, entertainment spots, restau-

rants, and cafes, one could spend a whole day

trawling the stretch starting from Tanglin Mall on

Tanglin Road down to The Cathay at the lower end

of Orchard Road.

There is always some kind of fair or activity takingplace in the malls and centres so there is never a

dull moment. And if you are weary, take a breather

at one of the many alfresco spots along the road.

Buskers and performing artistes do take to the side-

walks on weekends. On Saturday night, Orchard

Road takes on a vibrancy when participating outlets

extend their shopping hours till 11:00pm.

Orchard road during Christmas
http://en.wikipedia.org/wiki/Singaporehttp://en.wikipedia.org/wiki/Culture_of_Singaporehttp://en.wikipedia.org/wiki/Chinese_culturehttp://en.wikipedia.org/wiki/Overseas_Chinesehttp://en.wikipedia.org/wiki/Overseas_Chinesehttp://en.wikipedia.org/wiki/Chinese_culturehttp://en.wikipedia.org/wiki/Culture_of_Singaporehttp://en.wikipedia.org/wiki/Singapore


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Local delights: Steamed chicken

rice.

All these local foods are available

at food courts or hawkers all over

Singapore.

Local delights: Laksa

Food courts can be found in most

shopping centres under names

such as kopitiam or food

republic.

Local delights: Satay, comes in

various meatmutton, beef and

chicken


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Common phrases used in Singapore

Being a multi-racial society here in Singapore, there are

many languages and dialects used in our speech.

However, majority of us converse in English. Here, wellintroduce a few commonly used phrases in our secondary

languages namely Chinese, Malay and Tamil.

Chinese Malay

Hello ni hao halo

Good Morning zhao an hao pagi yang baik

Good Afternoon xia wu hao petang yang baik

Good Evening wan shang hao petang yang baik

How are you? ni hao ma? ah pa Ke bar?

Thank you xie xie ta re ma kah

Welcome bu ke qi sa ya se nang

Sorry dui bu qi maaf

Toilet ce suo tandas

How much duo sao berapa banyak

Where na li mah ne

Tamil

Hello namast

Good Morning namaskara

Good Afternoon namaskara

Good Evening namaste

How are you? tuma kais h?

Thank you dhan'yavda

Welcome mr khu

Sorry kheda

Toilet saucalaya

How much kitana

Where jar hard


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The Helix Bridge , next to

Marina Bay Sands


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Outokumpu (S.E.A.) Pte Ltd

20 Anson Road #12-02

Singapore 079912

Published: 30th June 2011

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