singapore mail highjump business transformation...provider of third-party logistics (3pl) focused on...
TRANSCRIPT
Leading postal carrier inthe Asia Pacific region
transforms into a full-fledged eCommerce and logistics service provider.
Achieves 99% Inventory and Dispatch Accuracy
LET’S EXPLORE NEW POSSIBILITIES
CYBAGE DIGITAL SOLUTIONS
BUSINESS SCENARIO
NEEDS
For over a century, our client has been successfully delivering postal services in Singapore and the Asia Pacific region.
Leverage existing logistics capabilities and transform business: from postal carrier to a service provider of third-party logistics (3PL) focused on eCommerce storefront fulfillment.
Developed eCommerce websites on platforms - such as Magento, NetSuite, Shopify - to build and implement eCommerce stores for multiple brands
Supply ChainManagement
HighJumpWMS | Mobile Pick n Pack |Control Tower Application
AutomationWCS & AS/RS
ShipmentCarrier Integration | Last Mile Delivery
Order Fulfilment
E-Commerce Integrations – Magento,
NetSuite, Shopify
Integrated the eCommerce websites with HighJump WMS and ERP systems for scalability and extendibility
Carried out shelf life-based inventory management for healthcare and FMCG products
Enabled supply chain visibility through real-time reports and dashboards
TECH IMPLEMENTATION
BUSINESS IMPACT
MAJOR BRANDS SUPPORTED
The need was to build an integrated solution to optimize eCommerce operations and drive efficiency.
Built a mobile app for last mile delivery tracking
Set up web portals for carrier booking and dispatch
Enabled
130brands to set up
online stores
40% improvement in
operational productivity
50% increase in order picking accuracy
80% reduction in customer
support incidents
New web store go-live accomplished in
four weeks
Reduced operation costreal-time order status, dispatch, carrier booking, and delivery
Transparent shipment tracking
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Optimize supply chain workflows through real-time integration with customer systems or carriers
Establish connectivity between the WMS, eCommerce store fronts, and other software, to improve last mile delivery capabilities
Warehouse Management System (WMS) to cater to the demands of 3PL customers
Reduce new brands' go-live time
Improve operational visibility and shipment tracking
Business Transformation & System Integration
WarehouseManagement System (WMS)
eCommerce Service Management(ServiceNow)
Mobility Solutions
SOLUTIONS