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TRANSCRIPT
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Safety Differently
Singapore Aviation Safety Seminar (SAAS)
March 2017
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Today we’ll cover
1. Shared Safety Services
2. ‘Safety Differently’
3. Airline Safety Assessment Profiles (ASAP)
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1. Shared Safety Services
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What we had – separate safety capabilities, one Standard
Business A
• Database
administration
• Data Analysis and
Reporting
• Investigations
• Audit
• Programs and
Promotions
• Human Factors
• Workplace Health
and Safety
Business B
• Database
administration
• Data Analysis and
Reporting
• Investigations
• Audit
• Programs and
Promotions
• Human Factors
• Workplace Health
and Safety
Business C
• Database
administration
• Data Analysis and
Reporting
• Investigations
• Audit
• Programs and
Promotions
• Human Factors
• Workplace Health
and Safety
1. Shared Safety Services
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The Opportunity
Rationalise – eliminate duplication
Standardise – consolidation of systems and consistency in processes and output
Focus – Safety Department focus on oversight and advisory, not service provision and administration
Share – improved access to data and information for benchmarking, learning and collaboration
Grow – scalability to accommodate future entities without replication of existing functions
1. Shared Safety Services
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Today – Safety Services
Safety Services
Workplace Health and
Safety
Advisory Services
Technology, Data
Analysis
and
Reporting
Programs, Culture
and
Promotion
Investigation,
Audit and Assurance
Aviation Medicine
and Health
Services Business Partners
1. Shared Safety Services
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2. Safety Differently
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Expanded focus
Traditional focus
The Safety Differently approach shifts focus from error management to learning what enables
positive results……
Planned focus
2. Safety Differently
Safety Management focus
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‘Safety Differently’ Principle
Performance, both good and bad, is systemically connected to the tools, resources and
strategies people rely on, and the conditions and constraints people work within.
2. Safety Differently
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People as the Solution
• Performance, both good and bad, is ultimately connected to the context people
operate within
• Though paramount, safety is never the only goal
• People do their best to reconcile competing and conflicting goals
• The system is not automatically safe, but people create safety through practice at all
organisational levels
People hold the solutions to finding new and improved ways of working and that safety is an
outcome of work performed well…..
2. Safety Differently
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Old vs New
Old New
Variability is a threat Variability is inevitable
People are a liability Only people can adapt, accommodate , absorb
and respond to emerging trends
How can people be engineered to fit the system? How can people be supported to adapt
successfully?
How can people contribute to solution design?
How can people (behaviour) be controlled? What tools, resources and information do people
rely on to succeed and what conditions make work difficult?
2. Safety Differently
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How to do ‘Safety Differently’
• Incident Learning Teams
• Collective Improvements
• Appreciate Investigations
• Embedded Discovery
2. Safety Differently
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3. Airline Safety Assessment Profiles (ASAP)
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Objective, Approach and Principles
Objective
Profile and monitor operational safety and security risk, the effectiveness oforganisational systems, and overall operational safety performance of airlines.
Principles
�Assess and monitor relative risk and performance across airlines
�Leverage existing data and measures – not an additional layer of
assurance
�Utilise objective sources of information available – minimise use of
‘opinion’
�Assessment by a consistent group of independent specialists
3. Airline Safety Assessment Profiles (ASAP)
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Indicators
3. Airline Safety Assessment Profiles (ASAP)
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Scoring and evaluation
3. Airline Safety Assessment Profiles (ASAP)
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Output
ASAP - Airline A
Improvement opportunity:
Significant
Moderate
Some
• Result expressed as degree of Improvement Opportunity (3 bands)
• Movement over time is as important as absolute result
• Targets to reflect safety strategy
3. Airline Safety Assessment Profiles (ASAP)