simply hired's strength in customer service recruitment

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1 © 2014 Simply Hired, Inc. All rights reserved. Confidential Simply Hired’s Strength in Customer Service Recruitment

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Are you a recruiter looking to hire customer service employees? Check out our presentation and learn how Simply Hired is utilizing the most cutting edge Silicon Valley technology to fill customer service jobs and help job seekers discover a job they love.

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Page 1: Simply Hired's Strength in Customer Service Recruitment

1© 2014 Simply Hired, Inc. All rights reserved. Confidential

Simply Hired’s Strength in Customer Service Recruitment

Page 2: Simply Hired's Strength in Customer Service Recruitment

2© 2014 Simply Hired, Inc. All rights reserved. Confidential

is the largest independent search engine for jobs.

6MOPEN JOBS

974OCCUPATIONS

228kUNIQUE EMPLOYERS

in by

34MMonthly UV

6MEmail

Subscribers

24COUNTRIES

& &

Page 3: Simply Hired's Strength in Customer Service Recruitment

3© 2014 Simply Hired, Inc. All rights reserved. Confidential

and for employers to find candidates for their positions.

Simply Hired is the better way for job seekers to find jobs…

Page 4: Simply Hired's Strength in Customer Service Recruitment

4© 2014 Simply Hired, Inc. All rights reserved. Confidential

Our Vision is to index all the world's open jobs

and develop technologies, products, and services to efficiently connect job seekers

and employers

Page 5: Simply Hired's Strength in Customer Service Recruitment

5© 2014 Simply Hired, Inc. All rights reserved. Confidential

We work hard to deliver the most relevant job search results on the web. Our algorithms are optimized for over 500,000 keywords across

1,000 different job categories

Page 6: Simply Hired's Strength in Customer Service Recruitment

6© 2014 Simply Hired, Inc. All rights reserved. Confidential

In fact, in 2013 alone we made over 100 optimizations to our search algorithms,

which not only makes us the leader in the industry, but puts us on the cutting edge of

vertical search technology.

Page 7: Simply Hired's Strength in Customer Service Recruitment

7© 2014 Simply Hired, Inc. All rights reserved. Confidential

They mean you get high quality candidates

fast and

cost effectively

What do these advantages in search technology mean for you?

Page 8: Simply Hired's Strength in Customer Service Recruitment

8© 2014 Simply Hired, Inc. All rights reserved. Confidential

Job Board

2

Job Board

1

less than

the cost½

Low Risk: Only pay for job postings when they are clicked, compared to paying to post jobs upfront

Faster Time-to-fill: With Simply Hired, faster time-to-fill is estimated to play a positive role in nearly 100% of hiring campaigns

Exceptional Client service: Dedicated Account Managers lower hiring costs by optimizing employer recruiting budgets

Lowest Cost: Simply Hired delivers candidates at the lowest cost of all vendors studied – less than 1/2 the cost of job boards

Forrester Findings – comparing Simply Hiredto two major job boards and one other large search engine

“ There was very little risk with Simply Hired, because we only pay for candidates who interact with the ad, as opposed to a traditional job posting where you pay regardless of whether 200 people see it or no one sees it.

— Vice President, large recruitment advertising agency

These Advantages were Validated by Forrester

Page 9: Simply Hired's Strength in Customer Service Recruitment

9© 2014 Simply Hired, Inc. All rights reserved. Confidential Source: comScore, July 2014

% of Simply Hired visitors who Do NOT use respective job board or aggregator

Glassdoor

LinkedIn

CareerBuilder

Monster

Indeed

75%

61%

63%

61%

32%

Simply Hired Also Offers A Unique Audience

Reach Job Seekers You Can’t Access Anywhere Else

Page 10: Simply Hired's Strength in Customer Service Recruitment

Simply Hired’s Strength in Customer Service Recruitment

Snapshot

Page 11: Simply Hired's Strength in Customer Service Recruitment

11© 2014 Simply Hired, Inc. All rights reserved. Confidential

Simply Hired’s Footprint in Customer Service

Customer Servicejob searches

monthly

Customer Service Representatives

Receptionists and Information Clerks

First-Line Supervisors of Office and Administrative Support Workers

Patient Representatives

Office Clerks, General

Executive Secretaries and Executive Administrative Assistants

Tellers

Counter and Rental Clerks

9 million

Page 12: Simply Hired's Strength in Customer Service Recruitment

12© 2014 Simply Hired, Inc. All rights reserved. Confidential

With the high volume of job seeker activity on Simply Hired, we have Simply Helpful market data that helps inform your recruiting strategy

Page 13: Simply Hired's Strength in Customer Service Recruitment

13© 2014 Simply Hired, Inc. All rights reserved. Confidential

Monthly Unique VisitorsSimply Hired’s Customer Service partner network is the largest of

its kind in the industry, and includes targeted niche sites

No.1 job site for flexible jobs working

from home

Cool Jobs: Summer and other seasonal jobs

Local news customized to user’s city

Job search engine for diversity-friendly

companies

Page 14: Simply Hired's Strength in Customer Service Recruitment

14© 2014 Simply Hired, Inc. All rights reserved. Confidential

Marquee customers use Simply Hired as a trusted partner

in their customer service recruiting success

Page 15: Simply Hired's Strength in Customer Service Recruitment

15© 2014 Simply Hired, Inc. All rights reserved. Confidential

Monthly Unique VisitorsCustomer Service case study demonstrates Simply Hired’s ability

to fill customer service roles

Page 16: Simply Hired's Strength in Customer Service Recruitment

16© 2014 Simply Hired, Inc. All rights reserved. Confidential

The Simply Hired team openly and collaboratively

helped figure out a great cost-per-click rate that

allowed us to keep pace with our hiring needs, even as

our company rapidly expands.— Joel Stern

VP Talent Acquisition & Staffing

Broad Reach Cost-Effectively Targets Quality HiresCustomer Success Story: Union Bank

Achieves Aggressive Hiring Goals with Limited Resources

• Industry: Financial Services• Company Size: 13,700 employees• Hires: Customer Service professionals

• Financial holding company with over $100 billion in assets, and operates more than 400 banking offices worldwide.

• Hires for a broad array of positions including corporate and banking roles.

• Union Bank continued its engagement with Simply Hired after conducting a pilot that resulted in 26 hires at a lower Cost-Per-Hire compared to traditional job boards.

Page 17: Simply Hired's Strength in Customer Service Recruitment

17© 2014 Simply Hired, Inc. All rights reserved. Confidential

Marquee Customer Service customers use Simply Hired as a trusted partner in their recruiting success5

Simply Hired provides the largest Customer Service partner network of its kind in the industry4

Simply Hired is the better way for job seekers and employers to find each other1

Our algorithms are optimized to deliver the most relevant job search results on the web2

Our technology and unique audience deliver quality candidates at ½ the cost of job board alternatives

– results validated by Forrester3

Summary

Page 18: Simply Hired's Strength in Customer Service Recruitment

18© 2014 Simply Hired, Inc. All rights reserved. Confidential

Simply Hired is Committed to Your Success – Call us at 408-400-4770

or email [email protected]

Contact Simply Hired for a Recruitment Opportunity Assessment for your Company

We’ll provide you with the most up to date snapshot of job seeker interest for your open positions

and geographic locations