simply hired's strength in customer service recruitment
DESCRIPTION
Are you a recruiter looking to hire customer service employees? Check out our presentation and learn how Simply Hired is utilizing the most cutting edge Silicon Valley technology to fill customer service jobs and help job seekers discover a job they love.TRANSCRIPT
1© 2014 Simply Hired, Inc. All rights reserved. Confidential
Simply Hired’s Strength in Customer Service Recruitment
2© 2014 Simply Hired, Inc. All rights reserved. Confidential
is the largest independent search engine for jobs.
6MOPEN JOBS
974OCCUPATIONS
228kUNIQUE EMPLOYERS
in by
34MMonthly UV
6MEmail
Subscribers
24COUNTRIES
& &
3© 2014 Simply Hired, Inc. All rights reserved. Confidential
and for employers to find candidates for their positions.
Simply Hired is the better way for job seekers to find jobs…
4© 2014 Simply Hired, Inc. All rights reserved. Confidential
Our Vision is to index all the world's open jobs
and develop technologies, products, and services to efficiently connect job seekers
and employers
5© 2014 Simply Hired, Inc. All rights reserved. Confidential
We work hard to deliver the most relevant job search results on the web. Our algorithms are optimized for over 500,000 keywords across
1,000 different job categories
6© 2014 Simply Hired, Inc. All rights reserved. Confidential
In fact, in 2013 alone we made over 100 optimizations to our search algorithms,
which not only makes us the leader in the industry, but puts us on the cutting edge of
vertical search technology.
7© 2014 Simply Hired, Inc. All rights reserved. Confidential
They mean you get high quality candidates
fast and
cost effectively
What do these advantages in search technology mean for you?
8© 2014 Simply Hired, Inc. All rights reserved. Confidential
Job Board
2
Job Board
1
less than
the cost½
Low Risk: Only pay for job postings when they are clicked, compared to paying to post jobs upfront
Faster Time-to-fill: With Simply Hired, faster time-to-fill is estimated to play a positive role in nearly 100% of hiring campaigns
Exceptional Client service: Dedicated Account Managers lower hiring costs by optimizing employer recruiting budgets
Lowest Cost: Simply Hired delivers candidates at the lowest cost of all vendors studied – less than 1/2 the cost of job boards
Forrester Findings – comparing Simply Hiredto two major job boards and one other large search engine
“ There was very little risk with Simply Hired, because we only pay for candidates who interact with the ad, as opposed to a traditional job posting where you pay regardless of whether 200 people see it or no one sees it.
— Vice President, large recruitment advertising agency
”
These Advantages were Validated by Forrester
9© 2014 Simply Hired, Inc. All rights reserved. Confidential Source: comScore, July 2014
% of Simply Hired visitors who Do NOT use respective job board or aggregator
Glassdoor
CareerBuilder
Monster
Indeed
75%
61%
63%
61%
32%
Simply Hired Also Offers A Unique Audience
Reach Job Seekers You Can’t Access Anywhere Else
Simply Hired’s Strength in Customer Service Recruitment
Snapshot
11© 2014 Simply Hired, Inc. All rights reserved. Confidential
Simply Hired’s Footprint in Customer Service
Customer Servicejob searches
monthly
Customer Service Representatives
Receptionists and Information Clerks
First-Line Supervisors of Office and Administrative Support Workers
Patient Representatives
Office Clerks, General
Executive Secretaries and Executive Administrative Assistants
Tellers
Counter and Rental Clerks
9 million
12© 2014 Simply Hired, Inc. All rights reserved. Confidential
With the high volume of job seeker activity on Simply Hired, we have Simply Helpful market data that helps inform your recruiting strategy
13© 2014 Simply Hired, Inc. All rights reserved. Confidential
Monthly Unique VisitorsSimply Hired’s Customer Service partner network is the largest of
its kind in the industry, and includes targeted niche sites
No.1 job site for flexible jobs working
from home
Cool Jobs: Summer and other seasonal jobs
Local news customized to user’s city
Job search engine for diversity-friendly
companies
14© 2014 Simply Hired, Inc. All rights reserved. Confidential
Marquee customers use Simply Hired as a trusted partner
in their customer service recruiting success
15© 2014 Simply Hired, Inc. All rights reserved. Confidential
Monthly Unique VisitorsCustomer Service case study demonstrates Simply Hired’s ability
to fill customer service roles
16© 2014 Simply Hired, Inc. All rights reserved. Confidential
“
The Simply Hired team openly and collaboratively
helped figure out a great cost-per-click rate that
allowed us to keep pace with our hiring needs, even as
our company rapidly expands.— Joel Stern
VP Talent Acquisition & Staffing
Broad Reach Cost-Effectively Targets Quality HiresCustomer Success Story: Union Bank
Achieves Aggressive Hiring Goals with Limited Resources
• Industry: Financial Services• Company Size: 13,700 employees• Hires: Customer Service professionals
• Financial holding company with over $100 billion in assets, and operates more than 400 banking offices worldwide.
• Hires for a broad array of positions including corporate and banking roles.
• Union Bank continued its engagement with Simply Hired after conducting a pilot that resulted in 26 hires at a lower Cost-Per-Hire compared to traditional job boards.
“
17© 2014 Simply Hired, Inc. All rights reserved. Confidential
Marquee Customer Service customers use Simply Hired as a trusted partner in their recruiting success5
Simply Hired provides the largest Customer Service partner network of its kind in the industry4
Simply Hired is the better way for job seekers and employers to find each other1
Our algorithms are optimized to deliver the most relevant job search results on the web2
Our technology and unique audience deliver quality candidates at ½ the cost of job board alternatives
– results validated by Forrester3
Summary
18© 2014 Simply Hired, Inc. All rights reserved. Confidential
Simply Hired is Committed to Your Success – Call us at 408-400-4770
or email [email protected]
Contact Simply Hired for a Recruitment Opportunity Assessment for your Company
We’ll provide you with the most up to date snapshot of job seeker interest for your open positions
and geographic locations