simple ways to maximize your efforts on facebook

32
Presentation by Andrea McKee Social Media Director for The Pink Bride Knoxville Wedding Knoxville Wedding Knoxville Wedding Knoxville Wedding Professionals Professionals Professionals Professionals Meeting Meeting Meeting Meeting www.facebook.com/ThePinkBrideCo Simple Ways to Maximize Maximize Maximize Maximize Your Efforts on Photo: CORBIS http://bit.ly/LCyiRy Presentation © 2012, Andrea McKee. All rights reserved.

Upload: the-pink-bride

Post on 17-May-2015

128 views

Category:

Business


3 download

DESCRIPTION

Presentation by Andrea McKee, Social Media Director for The Pink Bride, given at the Knoxville Wedding Professionals Meeting on Tuesday, July 17th.

TRANSCRIPT

Page 1: Simple Ways to Maximize Your Efforts on Facebook

Presentation by Andrea McKee

Social Media Director for The Pink BrideKnoxville Wedding Knoxville Wedding Knoxville Wedding Knoxville Wedding

Professionals Professionals Professionals Professionals MeetingMeetingMeetingMeeting www.facebook.com/ThePinkBrideCo

Simple Ways to MaximizeMaximizeMaximizeMaximize Your

Efforts on

Photo: CORBIS http://bit.ly/LCyiRy

Presentation ©

2012, Andrea

McK

ee. All rights reserved.

Page 2: Simple Ways to Maximize Your Efforts on Facebook

• Your Best Look on Facebook– Overview of Timeline– Vanity URL

• Best Practices for Being Social– Most engaging content– Scheduling content– Highlighting and pinning to top– Responding to fans

• Quick Insights to Use– Reach– Engagement Ratio– Virality

What to expect!

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 3: Simple Ways to Maximize Your Efforts on Facebook

How to gain fans and drive brand

awareness with your Facebook pageKnoxville Wedding Knoxville Wedding Knoxville Wedding Knoxville Wedding Professionals Professionals Professionals Professionals

MeetingMeetingMeetingMeeting www.facebook.com/ThePinkBrideCo

Your Best LookBest LookBest LookBest Lookon Facebook

Photo Old Spice Facebook page http://on.fb.me/LDbVLL

Presentation ©

2012, Andrea

McK

ee. All rights reserved.

Page 4: Simple Ways to Maximize Your Efforts on Facebook

• Masthead– Cover photo

– Profile picture

– Tabs

• Filling out your timeline– Why it’s important

– Business Start Date

– Milestones

Overview of Timeline

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 5: Simple Ways to Maximize Your Efforts on Facebook

Masthead

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 6: Simple Ways to Maximize Your Efforts on Facebook

Masthead: Cover Photo

www.facebook.com/ThePinkBrideCo

REGULATIONS:

No purchase information or coupons

No contact information

No calls to action or arrows

Can’t be misleading

Presentation © 2012, Andrea McKee. All rights reserved.

Page 7: Simple Ways to Maximize Your Efforts on Facebook

Masthead: Cover Photo•Changing your cover

photo creates a story

that posts on your

timeline and shows up

in your fans’ News

Feed.

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 8: Simple Ways to Maximize Your Efforts on Facebook

•Use your logo to drive brand awareness

•Professional branding instills trust

Masthead: Profile Picture

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 9: Simple Ways to Maximize Your Efforts on Facebook

Masthead: Tabs•Four maximum

shown on page

•All can be

switched out

except for Photos

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 10: Simple Ways to Maximize Your Efforts on Facebook

•Shift tabs using the dropdown menu

Masthead: Tabs

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 11: Simple Ways to Maximize Your Efforts on Facebook

•Edit Settings allows you to change the tab name and image

Masthead: Tabs

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 12: Simple Ways to Maximize Your Efforts on Facebook

Filling out your timeline• Tells your story in a visually descriptive way

• Great for engagement of target market

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 13: Simple Ways to Maximize Your Efforts on Facebook

• Begin by using the dropdown menu

after clicking Event, Milestone +.

• Click on Milestone. You will be

prompted to enter when your

business began.

Filling out: Business Start Date

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 14: Simple Ways to Maximize Your Efforts on Facebook

Filling out: Business Start Date

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 15: Simple Ways to Maximize Your Efforts on Facebook

• Again, use the dropdown menu

after clicking Event, Milestone +.

• Click Milestone.

Filling out: Milestones

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 16: Simple Ways to Maximize Your Efforts on Facebook

• Like the Founded option, include a picture.

Filling out: Milestone

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 17: Simple Ways to Maximize Your Efforts on Facebook

Filling out: Milestone

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 18: Simple Ways to Maximize Your Efforts on Facebook

Vanity URL

• Without vanity URL, your page URL is structured as facebook.com/username/123456789

• Set your vanity URL by going to https://www.facebook.com/username

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 19: Simple Ways to Maximize Your Efforts on Facebook

How to foster the conversation and

create brand loyaltyKnoxville Wedding Knoxville Wedding Knoxville Wedding Knoxville Wedding Professionals Professionals Professionals Professionals

MeetingMeetingMeetingMeeting www.facebook.com/ThePinkBrideCo

Best Practices

for Being SocialBeing SocialBeing SocialBeing Social

Photo Adam Paudyal http://bit.ly/Ncj0VQ

Presentation ©

2012, Andrea

McK

ee. All rights reserved.

Page 20: Simple Ways to Maximize Your Efforts on Facebook

• A picture is worth a thousand words

• Videos go viral

• Fill in the blanks and questions stir conversation

• Support your blog by linking posts in Facebookupdates

• Coupons and codes turn fans into buyers– Printable coupons– Whisper codes

Being Social: Most Engaging Content

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 21: Simple Ways to Maximize Your Efforts on Facebook

• Avoid using third party scheduling services

Being Social: Scheduling Content

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 22: Simple Ways to Maximize Your Efforts on Facebook

• Great to draw attention to older material, weekly specials, coupons, etc.

Being Social: Pinning to Top

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 23: Simple Ways to Maximize Your Efforts on Facebook

• Ribbon marker

Being Social: Pinning to Top

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 24: Simple Ways to Maximize Your Efforts on Facebook

• Span the full

width of the

page, like

Milestones

Being Social: Highlighting

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 25: Simple Ways to Maximize Your Efforts on Facebook

• Address fans by name (@Jane Doe)

• Respond to (rather than delete) angry comments

• Like fans’ comments

• Answer messages in a timely manner

• Comment and Like others’ content

Being Social: Responding to Fans

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 26: Simple Ways to Maximize Your Efforts on Facebook

How to easily and quickly check the

progress of your Facebook effortsKnoxville Wedding Knoxville Wedding Knoxville Wedding Knoxville Wedding Professionals Professionals Professionals Professionals

MeetingMeetingMeetingMeeting www.facebook.com/ThePinkBrideCo

Quick InsightsInsightsInsightsInsightsto Use

Photo hetemeel.com http://bit.ly/LDCdNZ

Presentation ©

2012, Andrea

McK

ee. All rights reserved.

Page 27: Simple Ways to Maximize Your Efforts on Facebook

Insights: Reach

• Use graph

in Insights on

Admin Panel

• Total

number of

people who

saw a story

about us in

their News

Feed.

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 28: Simple Ways to Maximize Your Efforts on Facebook

Insights: Engagement Ratio• Percentage of fans talking about us

• Over 10% here; above average

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 29: Simple Ways to Maximize Your Efforts on Facebook

Insights: Virality

• Click See All

for specific

post

information

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 30: Simple Ways to Maximize Your Efforts on Facebook

Insights: Virality

• Real-time

information

• Virality is the

measure of how

“viral” a post

becomes. It is the

number of people

who commented,

liked, or shared

the post out of

everyone who

sees that post in

their News Feed.

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 31: Simple Ways to Maximize Your Efforts on Facebook

Insights

• Click on each number to get more information.

www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.

Page 32: Simple Ways to Maximize Your Efforts on Facebook

Questions?Knoxville Wedding Knoxville Wedding Knoxville Wedding Knoxville Wedding Professionals Professionals Professionals Professionals

MeetingMeetingMeetingMeeting www.facebook.com/ThePinkBrideCoPresentation © 2012, Andrea McKee. All rights reserved.