simple tools to manage network printers
DESCRIPTION
Tools Experience & Methods to Control your PrintersTRANSCRIPT
Managing network
printers can be
hard without the
right tools
The Document Masters’ Digest
Your regular guide to best practices in document systems
brought to you by
Discover the ITQ difference
Printers absorb a
disproportionate
amount of an IT
department’s
time.
Configuration
can be as
problematic as
maintenance.
Free utilities can
be enormously
beneficial.
Free utilities
work best with
the supplier’s
own hardware.
Premium management suites: premium management suites may not be free but their ability to
manage all devices enhances your IT department’s efficiency and your staff’s productivity.
Managed Print Services (MPS): ITQ’s MPS exploits the most advanced management suites to
ensure optimal productivity and totally removes the support burden from your IT department.
Other Digests in our Fleet Management series...
Addressing the printer drain
IT departments typically spend 20-30% of their time dealing with print-related
problems.
Much of this time could be saved by remotely diagnosing the issue, eliminating
the need for office visits or at least ensuring that prior knowledge of the problems
makes the visits productive.
Consistency for users
Even without problems, maintaining consistency across a fleet of printers and
multifunctionals can be difficult. Do all the multifunctionals share appropriate
address books and network shares? Do all devices use the correct economy
settings? Do they all use the same driver release?
Your free life-savers
A simple – and free – solution is to use the device management
suites that are available from equipment manufacturers. ITQ, for
example, gives away two useful tools, KMnet Viewer and KMnet
Admin.
Like all software suites, KMnet Viewer and KMnet Admin can take
some time to learn. To accelerate this process, call ITQ. Our team of expert
support technicians would be delighted to help you deploy these suites.
The limitations of free software
If your organisation uses several brands of printers and multifunctionals you will
encounter the main limitation of free management software: it works best with the
manufacturer’s own devices. KMnet Admin, for example, only gives you limited
control of non-ITQ equipment.
For a single utility that manages all printers and multifunctionals, please refer to
the Digest on premium management suites (see below).
© Forbes Baxter Associates Ltd.
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