simple. innovative. comprehensive. - skyway

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Simple. Innovative. Comprehensive. Visit skyway.healthcare or Call 440-592-1120 Value, Quality & Convenience Clearing the way to healthcare Skyway provides top-quality care coverage solutions, customized to meet employer and employee needs while creating a vibrant, healthy community. Helping businesses control healthcare outcomes: Identify pain points & opportunities Reduce risk & manage cash flows Manage employee health Analyze current health data Take actionable steps Skyway leads by listening, personalizing innovative solutions, and delivering the best coordinated care for the right price—offering cost savings to clients and members. Learn more about Skyway. Call us at 440-592-1120 Visit skyway.healthcare What sets us apart? As your trusted healthcare partner, your needs are our first priority. Skyway offers health solutions created by care designers to coordinate and deliver the right care, in the right place, at the right time, for the right price. NEW Innovative Solutions SkyCare Products with Skyway integrated network Target Audience Stop Loss TPA Slice or Full Replacement SkyCare Focus Self-funded employers or fully insured >50 Self-funded or level funded Work with Employer’s TPA Either with population health access fee (see back) Celestial Healthcare Self-funded employers or employers with 2+ employees Self-funded or level funded Key Benefits Administrators Full with population health access fee (see back) Health-e Ohio Self-funded employers or employers with 10+ employees Self-funded or level funded Hawaii Mainland Administrators (HMA) Either with population health access fee (see back) SkyCare Prime Employers needing a MEC plan offering NA NA Primary care Membership NA SkyCare Prime Plus Employers need- ing MEC offering but want more coverage Swiss Re HMA NA SkyCare Prime Premier Employers need- ing MEC offering but want more coverage Swiss Re HMA NA SkyCare Direct Employers Individuals NA Primary Care Membership w/ PEPM fee or membership fee NA Case Studies/ Proven Results CASE STUDY SKYWAY — CLEARING THE WAY TO HEALTH CARE | WWW.SKYWAY.HEALTHCARE Switching to a self-funded plan to avoid a $200,000 rate increase seemed frightening, but the Skyway team ensured a seamless transition. SkyCare saved us and our employees thousands of dollars, while delivering excellent care. – Rob Durham President HKM Direct Market Communications CASE STUDY: SWITCHING FROM FULLY-INSURED TO SELF-FUNDED PLANS High Deductible? Primary Care Membership Benefits Fixed costs for primary care needs and more. Priced to provide tremendous value of services to patients and their families — especially those that may require multiple care visits (chronic disease management, children well/sick visits). Simplistic, upfront pricing. Providing the right care, in the right place, at the right time. Access to preferred Skyway pricing for other needed services, creating even more savings! Three tiers of primary care membership plans SKYCARE DIRECT Award-winning Wellness Solutions Customized Employer Wellness Solutions SkyWell is one of the health and wellness products developed by Skyway Health Solutions, part of The MetroHealth System Designed exclusively to fit your company using best practices and the latest innovations Dedicated team of doctors and certified corporate wellness specialists* Award-winning wellness strategies to lower costs and retain healthier employees Sophisticated personal wellness portal with resources and mobile app Includes: Strategic wellness plan development, implementation and monitoring Creative personal/team challenges for well-being and lifestyle improvement Engagement-driven incentives Real-time measurement, monitoring and reporting “The SkyWell product was the key to the success of our newly implemented Well- ness Program at John Carroll University. The support you receive from the team is phenomenal, and the portal tool is customizable to allow for the marketing of many events. I highly recommend SkyWell to any company who wants to take wellness to a new level!” L.S. Assistant Director, Human Resources John Carroll University *Modeled after MetroHealth’s wellness program with 6,000+ employees which has maintained a positive return on in- vestment and flattened healthcare costs since 2012 with high employee participation High Performance Network For a current listing of health centers and physician nearest you, please visit metrohealth.org/locations and lakehealth.org/locations Network Locations 25 11 19 17 18 26 14 24 12 34 35 28 32 27 30 31 33 36 8 2 6 480 90 71 71 71 480 20 16 15 22 1 9 3 77 480 480 23 77 7 271 271 13 80 90 21 271 5 4 80 2 44 6 322 422 82 10 27 28 29 30 31 34 35 33 32 36 Hospital Health Center Emergency Department Health Center with MetroExpressCare Lake Health Health Center with Pharmacy Discount Drug Mart 29 16 15 14 12 10 9 18 17 21 22 7 4 13 8 3 MetroHealth Medical Center, Main Campus MetroHealth Medical Center, Cleveland Heights MetroHealth Medical Center, Old Brooklyn MetroHealth Medical Center, Parma Beachwood Health Center Bedford Medical Offices Brecksville Health and Surgery Center Broadway Health Center Brooklyn Health Center Brunswick Health Center Buckeye Health Center Lyndhurst Health Center Middleburg Heights November Family Health Center Parma Health Center Physical Therapy at West Shore Family YMCA Rocky River Medical Offices State Road Family Practice West 150th Health and Surgery Center West Park Health Center Westlake Health Center at Crocker Park J. Glen Smith Health Center Thomas F. McCafferty Health Center 1 11 19 5 20 6 2 23 Independence North Royalton Olmsted Falls Parma Heights 24 25 26 MetroHealth at Discount Drug Mart Health Centers Medical Centers Lake Health Operating in conjunction with Cleveland Department of Public Health (in partnership w/ city of Cleveland): Chardon Campus Continuing Care Campus Madison Campus and 24/7 ER Mentor Campus Brunner Sanden Deitrick Wellness Campus and LiveHealthy fitness center Perrico Health Campus SOM Center Campus TriPoint Medical Center West Medical Center Willowick Campus Listen to a recent clip from NPR about Skyway’s New Innovative Health Solutions Dr. Holly Perzy, Executive Director, Skyway

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Page 1: Simple. Innovative. Comprehensive. - Skyway

Simple. Innovative. Comprehensive.

Visit skyway.healthcare or Call 440-592-1120

Value, Quality & Convenience

Clearing the way to healthcareSkyway provides top-quality care coverage solutions, customized to meet employer and employee needs while creating a vibrant, healthy community.

Helping businesses control healthcare outcomes: Identify pain points & opportunities Reduce risk & manage cash flows Manage employee health Analyze current health data Take actionable steps

Skyway leads by listening, personalizing innovative solutions, and delivering the best coordinated care for the right price—offering cost savings to clients and members.

Learn more about Skyway. Call us at 440-592-1120 Visit skyway.healthcare

What sets us apart?As your trusted healthcare partner, your needs are our first priority.

Skyway offers health solutions created by care designers to coordinate and deliver the right care, in the right place, at the right time, for the right price.

SM

NEW Innovative Solutions

SkyCare Products with Skyway

integrated network

Target Audience

Stop Loss TPA Slice or Full Replacement

StartDate

Pharmacy FeaturesPersonal care &

customer service

SkyCare Focus Self-funded employers or fully insured >50

Self-funded or level funded

Work with Employer’s TPA

Either with population health access fee (see back)

With openenrollment

- Employer’sPBM- MetroHealthpharmacybenefit option

• Cost savings• Flexible/customized to

specific populations

Celestial Healthcare Self-funded employers or employers with 2+ employees

Self-funded or level funded

Key Benefits Administrators

Full with population health access fee (see back)

With openenrollment

CVS Caremark • Cost-share/shared savings

• Referenced-based pricing only

Health-e Ohio Self-funded employers or employers with 10+ employees

Self-funded or level funded

Hawaii Mainland Administrators (HMA)

Either with population health access fee (see back)

With openenrollment

Welldyne; MetroHealthand Discount Drug Mart pharmacies

• Cost savings• Skyway network/

Referenced-Based pric-ing/ Out-of-network

SkyCare Prime Employers needing a MEC plan offering

NA NA Primary care Membership

NA Anytime—1st or 15th ofthe month

Covered scripts reim-bursed at MH

• Satisfies MEC require-ments for ACA

• Cost savings; no claimsgenerated

SkyCare Prime Plus Employers need-ing MEC offering but want more coverage

Swiss Re HMA NA OpenEnrollment

Welldyne; MetroHealth/Disct Drug Mart pharmacies

• Same as Prime• Primary care/specialty

care with copays• Prescription coverage

SkyCare Prime Premier

Employers need-ing MEC offering but want more coverage

Swiss Re HMA NA OpenEnrollment

Welldyne;MetroHealth/Disct Drug Mart pharmacies

• Same as Prime• Primary care/specialty

care with copays• Prescription coverage

SkyCare Direct Employers

Individuals

NA Primary Care Membership w/ PEPM fee or membership fee

NA Anytime—1st or 15th ofthe month

Discount at MetroHealthpharmacies

• Cost savings; no claimsgenerated

• Direct primary care pric-ing bundles

• Fixed costs

skyway.healthcare

Case Studies/ Proven Results

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S K Y W A Y — C L E A R I N G T H E W A Y T O H E A L T H C A R E | W W W . S K Y W A Y . H E A L T H C A R E

Switching to a self-funded plan to avoid a $200,000 rate increase seemed frightening, but the Skyway team ensured a seamless transition. SkyCare saved us and our employees thousands of dollars, while delivering excellent care.

– Rob Durham PresidentHKM Direct Market Communications

CASE STUDY: SWITCHING FROM FULLY-INSURED TO SELF-FUNDED PLANS

High Deductible? Primary Care Membership

Benefits Fixed costs for primary care needs and more.

Priced to provide tremendous value of services to patients and their families — especially those that may require multiple care visits (chronic disease management, children well/sick visits).

Simplistic, upfront pricing.

Providing the right care, in the right place, at the right time.

Access to preferred Skyway pricing for other needed services, creating even more savings!

Three tiers of primarycare membership plans

SM

S K Y C A R E D I R E C T

Award-winning Wellness Solutions

Customized Employer Wellness Solutions

SkyWell is one of the health and wellness products developed by Skyway Health Solutions, part of The MetroHealth System

• Designed exclusively to fit your company using best practices andthe latest innovations

• Dedicated team of doctors and certified corporate wellness specialists*

• Award-winning wellness strategies to lower costs and retain healthier employees

• Sophisticated personal wellness portal with resources and mobile app

Includes: • Strategic wellness plan development,

implementation and monitoring

• Creative personal/team challenges for well-being and lifestyle improvement

• Engagement-driven incentives

• Real-time measurement, monitoring andreporting

“The SkyWell product was the key to the success of our newly implemented Well-ness Program at John Carroll University.

The support you receive from the team is phenomenal, and the portal tool is customizable to allow for the marketing of many events.

I highly recommend SkyWell to any company who wants to take wellness to a new level!”

L.S. Assistant Director, Human Resources John Carroll University

*Modeled after MetroHealth’s wellness program with 6,000+ employees which has maintained a positive return on in-vestment and flattened healthcare costs since 2012 withhigh employee participation

High Performance Network

For a current listing of health centers and physician nearest you, please visit metrohealth.org/locations and lakehealth.org/locations

Network Locations

25

11

19

17

18

2614

24

12

34

35

28

32

27

3031

33

36

8

2

6480

90

71

71

71

480

20 1615

22

1

9 377

480

480

23

77

7

271

271

1380

90

90

21

271

5

4

80

2

44

6

322

422

82

10

27

28

29

30

31

34

35

33

32

36

Hospital

Health Center

Emergency Department

Health Center with MetroExpressCare

Lake Health

Health Center with Pharmacy

Discount Drug Mart

29

16

15

14

12

10

9

18

17

21

22

7

4

13

8

3

MetroHealth Medical Center, Main CampusMetroHealth Medical Center, Cleveland HeightsMetroHealth Medical Center, Old BrooklynMetroHealth Medical Center, Parma

Beachwood Health Center

Bedford Medical Offices

Brecksville Health and Surgery CenterBroadway Health Center

Brooklyn Health Center

Brunswick Health Center

Buckeye Health Center

Lyndhurst Health Center

Middleburg Heights November Family Health Center

Parma Health Center

Physical Therapy at West Shore Family YMCA

Rocky River Medical Offices

State Road Family Practice

West 150th Health and Surgery Center

West Park Health Center

Westlake Health Center at Crocker Park

J. Glen Smith Health Center

Thomas F. McCafferty Health Center

1 11

19

5

20

6

2

23 Independence

North Royalton

Olmsted Falls

Parma Heights

24

25

26

MetroHealth at Discount Drug Mart

Health Centers

Medical Centers Lake HealthOperating in conjunction with Cleveland Department of Public Health (in partnership w/ city of Cleveland): Chardon Campus

Continuing Care Campus

Madison Campus and 24/7 ER

Mentor Campus

Brunner Sanden Deitrick Wellness Campus and LiveHealthy fitness center

Perrico Health Campus

SOM Center Campus

TriPoint Medical Center

West Medical Center

Willowick Campus

Listen to a recent clip from NPR about Skyway’s New Innovative Health Solutions

Dr. Holly Perzy, Executive Director, Skyway

Page 2: Simple. Innovative. Comprehensive. - Skyway

Clearing the way to healthcareSkyway provides top-quality care coverage solutions, customized to meet employer and employee needs while creating a vibrant, healthy community.

Helping businesses control healthcare outcomes: Identify pain points & opportunities Reduce risk & manage cash flows Manage employee health Analyze current health data Take actionable steps

Skyway leads by listening, personalizing innovative solutions, and delivering the best coordinated care for the right price—offering cost savings to clients and members.

Learn more about Skyway. Call us at 440-592-1120 Visit skyway.healthcare

What sets us apart?As your trusted healthcare partner, your needs are our first priority.

Skyway offers health solutions created by care designers to coordinate and deliver the right care, in the right place, at the right time, for the right price.

SM

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Page 3: Simple. Innovative. Comprehensive. - Skyway

SkyCareCost-effective solutions for self-funded employers

Customized provider health network options

Access to MetroHealth System’s 900 providers and over 25 locations

Developed from MetroHealth Select

24/7 virtual care

Phone, video and mobile app

Prescriptions sent to your pharmacy

Customized cost structure

S K Y C A R E O F F E R I N G SCost-saving health care solutions

Unique, personalized health care experience

Choice of membership plans

Your own personal doctor

Stress-free, empowering, compassionate care

Customized strategies

Engagement driven incentives for measurable results

Personal/team challenges and support

Sophisticated wellness portal with HRA, tools and resources

Modeled after award-winning wellness program

Employer Benefits:Improved ROI

Lower healthcare costs

Healthier employees

Care management

Reduced absenteeism

Increased productivity

Higher employee satisfaction

Employee Benefits:Convenient MetroHealth locations near youTop doctors for all stages of life

Lower out-of-pocket costs

Online scheduling with MyChart

Same-day appointments

Care coordination

The Skyway difference: a client-focused partnership approachOur unparalleled dedication to employers and employees in the community is reflected by

their commitment to us. We are proud of our near 100% client retention, and our year over year growth.

As your partner, we are in it together.

Visit skyway.healthcare

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Page 4: Simple. Innovative. Comprehensive. - Skyway

MetroHealth Select, now SkyCare, is a product of Skyway

Value, Quality & Convenience for Employees

1. Your Health Care $$$ Go Further• More affordable plan compared to other plan choices• Lower out-of-pocket costs

2. Personalized Health Care Experience• Seamless transition of your care to new providers• Personal assistance exclusive number for members: 216-778-8818 with SkyConnect

Nurse Line after hours at 216-778-7878• Personal visits for patients in the hospital• MyChart: securely manage your health care online - appointments,

message your doctor, view your test results, and more -- mobile app too

3. Convenient Access to Health Care• MetroHealth System (Cuyahoga and Medina Counties)

o 25+ MetroHealth locations in Cuyahoga County; Now in Medina and Brunswicko Inpatient hospitals now at MetroHealth Cleveland Heights and Parma locationso Outpatient surgery centers including Brecksvilleo Advanced imaging and lab services including 3D Mammographyo 3 free-standing Emergency Depts. in Brecksville, Cleveland Heights and Parmao 9 convenient Pharmacy locations plus home delivery, mobile app tooo 4 MetroExpressCare locations, check wait times at metrohealth.org/expresscareo 5 Primary Care Walk-in Clinics at Buckeye, Medina, Middleburg Heights, Rocky

River and Westlake – check metrohealth.org/locations for detailso 4 Walk-in Clinics at Discount Drug Mart locations in Independence,

North Royalton, Olmsted Falls and Parma Heights• NEW Lake Health in Lake County is in network

4. Top Quality Care• 1,000+ top providers for all stages of life• Coordinated care for chronic disease patients

Visit skyway.healthcare

Call 440-592-1120 or email [email protected]

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Page 5: Simple. Innovative. Comprehensive. - Skyway

SkyCare Products with Skyway

integrated network

Target Audience

Stop Loss TPA Slice or Full Replacement

Start Date

Pharmacy Features Personal care &

customer service

SkyCare Self-funded employers or fully insured >50

Self-funded or level funded

Work with Employer’s TPA

Either with population health access fee (see back)

With open enrollment

- Employer’sPBM- MetroHealthpharmacybenefit option

• Cost savings• Flexible/customized to

specific populations

Celestial Healthcare Self-funded employers or employers with 2+ employees

Self-funded or level funded

Key Benefits Administrators

Full with population health access fee (see back)

With open enrollment

Cerpass • Cost-share/sharedsavings

• Referenced-basedpricing only

Health-e Ohio Self-funded employers or employers with 10+ employees

Self-funded or level funded

Hawaii Mainland Administrators (HMA)

Either with population health access fee (see back)

With open enrollment

Welldyne; MetroHealth and Discount Drug Mart pharmacies

• Cost savings• Skyway network/

Referenced-Based pric-ing/ Out-of-network

SkyCare Prime Employers needing a MEC plan offering

NA NA Primary care Membership

NA Anytime— 1st or 15th of the month

Covered scripts reim-bursed at MH

• Satisfies MEC require-ments for ACA

• Cost savings; no claimsgenerated

SkyCare Prime Plus Employers need-ing MEC offering but want more coverage

Swiss Re HMA NA Open Enrollment

Welldyne; MetroHealth/ Disct Drug Mart pharmacies

• Same as Prime• Primary care/specialty

care with copays• Prescription coverage

SkyCare Prime Premier

Employers need-ing MEC offering but want more coverage

Swiss Re HMA NA Open Enrollment

Welldyne; MetroHealth/ Disct Drug Mart pharmacies

• Same as Prime• Primary care/specialty

care with copays• Prescription coverage

SkyCare Direct Employers

Individuals

NA Primary Care Membership w/ PEPM fee or membership fee

NA Anytime— 1st or 15th of the month

Discount at MetroHealth pharmacies

• Cost savings; no claimsgenerated

• Direct primary care pric-ing bundles

• Fixed costs

skyway.healthcare

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Page 6: Simple. Innovative. Comprehensive. - Skyway

Skyway Population Health Management Fee (PEPM)

Fee includes but is not limited to: • Access to Skyway Team: Client Services & Member Experience Manager and

Member Liaison Specialist • SkyConnect Line (216-778-8818) - exclusive for members to access Skyway • Personal assistance with PCP assignment and transition of care • Appointment scheduling with preferred times and locations through

our SkyConnect Team • Enhanced appropriate appointment access with guaranteed timely

specialist appointments • Customized onboarding process with seamless transition and coordination of

care to Skyway Network • Skyway Team acts as intermediary with Payers for problem resolution,

either clinical or payment • Access to online functionality: online appointment scheduling and online bill pay

with increased support and outreach • Inpatient visits and amenities for your inpatient stay • Access to online patient portal MyChart and MyChart mobile app with increased

support and outreach • Appropriate Care Coordination and Care Management integration based on

specific population needs • Ongoing aggregate data analysis to optimize management of the population • Proactive patient panel management • Annual comprehensive assessment of overall plan/population performance including review of

utilization of Skyway Network with focus on optimization of service, value and medical spend • Quarterly Newsletter and timely Skyway Network email news/updates for members • Access to certified SkyWell team and use of SkyWell portal for strategic employee wellness

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Page 7: Simple. Innovative. Comprehensive. - Skyway

Celestial Healthcare is a unique health plan that improves your healthcare cost by addressing your plan’s primary cost drivers. Our solution is the result of a collaborative effort by some of the nation’s most innovative, well-respected healthcare organizations and population health management programs. Together we have created an integrated approach that allows employers to control healthcare costs from every angle.

Access to the financial advantages of a level-funded or self-funded health planKey Benefit Administrators (KBA) is one of the country’s largest independently owned third party administrators, supporting a wide variety of group benefit plans.

Quality providers collaborate to improve health and control costsCelestial Healthcare includes comprehensive Tier 1 access to more than 900 high quality providers, hospitals and a wrap network allowing participants to seek care at a provider of their choice.

Results-based health management programs that improve employee healthAmerican Health Data Institute (AHDI), the largest and oldest population health database in the country, uses an evidence-based approach to provide an integrated platform for population health management.

The Celestial Healthcare Approach: 3

2

1

1 2 3

Reduce healthcare spend through direct relationships with the highest quality medical providersCelestial Healthcare network providers know exactly how your plan works and are collaborating to reduce your claim costs. Our benefit plan network includes Tier 1 providers, MetroHealth Hospitals, outpatient diagnostic, outpatient surgery, specified pharmacies, physicians and other specialty providers. The Tier 1 providers are wrapped locally and nationally by Skyway and PHCS networks, allowing plan participants to seek care at the provider of their choice.

• Access to the lowest cost provider network in the greater Cleveland area

• Best-in-class service through recognizable local providers

• Employers will enjoy the cost savings of a narrow network while employees retain the ability to choose providers for care

• Bundled pricing discounts on business health services, fully-insured dental and vision

• More than 30 plan design options and ability to customize

• Our DTE program partners with several industry leading Pharmacy Benefit Managers.

• Unique contract options such as gain sharing

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Page 8: Simple. Innovative. Comprehensive. - Skyway

To learn more about Celestial Healthcare, please contact [email protected] or visit celestialhealthcare.com

DTE_CH_072318

HOW IT WORKS

BENEFIT BUDGET• Employers and Healthcare Providers determine health benefit budgets

• Healthcare Providers arrange for preferred healthcare service pricing

• Employers and Healthcare Providers share in the savings to the healthcare budget throughfinancial performance rewards

ENGINEERING AND COORDINATION OF CARE• Medical Director engineers the coordination of patient care pathways through top

performing medical providers

HIGHEST QUALITY PHYSICIANS & HOSPITALS RECRUITED• High quality physicians are identified and credentialed through the Skyway network

• High quality, cost effective physicians

• Performance management and quality monitored by Celestial Healthcare Medical Director

DEVELOPING A NEW CULTURE OF WELLNESS• Access to Skywell, a member health and wellness program

• Healthcare Coaching- Ongoing Healthcare Education

Benefits to Employers• Added benefit at no additional cost

• Ability to align incentives to maintain good health

• Reporting capabilities on CDM Benefit utilization

• Incentive for proactive healthcare treatment

Benefits to Employees• Added benefit at no additional cost

• No cost barriers to receiving healthcare

• Proven treatment plan for chronic diseases

Celestial Healthcare using Skyway Network Providers work as a team to:• Identify and adopt the best clinical protocols for treatment of disease states

• Develop systems to monitor compliance with the adopted protocols on an inpatient and outpatient basis

• Collaborate with hospital facilities to encourage compliance with inpatient performance improvementprocesses and protocols

• Perform services with cost conscience awareness

Improving physician performance optimizes both employer and patient healthcare investment. The adoption and embracement of clinical integration by providers, employers and health plans helps to improve population health and ensure quality care at a reduced cost.

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Page 9: Simple. Innovative. Comprehensive. - Skyway

Employees Want Great Healthcare!

Employers Want a Plan that’s Easy to Manage and Straightforward!

AMAZING BENEFITS* $5 Office Visit Copay $10 Specialist Copay $5 Prescription Drug Copay $250 Deductible 90% Coinsurance $750 Maximum Out-of-Pocket * Tier 1

Welcome to: A new approach to health care

for Northeast Ohio small businesses

TRANSPARENCY The ability to manage your healthcare costs

like every other aspect of your business! Claims Data ● Fees & Expenses ● Cost of Services

3 LEVELS OF SERVICE

Tier 1 – Cuyahoga County Amazing Benefits & Exceptional Care with Skyway Providers

Tier 2 – Outside Cuyahoga County Market-Competitive Deductibles, Copays & Maximums with

PHCS nationwide providers & value-based facility pricing

Tier 3 – Non-Network Value-Based Benefits outside Skyway & PHCS

provider networks

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Page 10: Simple. Innovative. Comprehensive. - Skyway

Value-Added Services included at no additional cost: COBRA Administration

Employer Reporting – 1094 / 1095 Plan document and SPD preparation

Financial and statistical reporting

Health-e Ohio was created to provide Northeast Ohio

businesses with high-quality, self-funded health insurance options that offer cost-saving alternatives to inflexible, fully insured plans. Options are pre-packaged with many benefits normally available only to large U.S. employers.

For Additional Information, please contact Kim Clark at [email protected] or (330) 677-4585

EPO250 EPO750 PPO250-2500 PPO250-5000 PPO500-5000 PPO750-6500 Benefits Skyway Network Skyway PHCS Skyway PHCS Skyway PHCS Skyway PHCS Annual Deductible $250 $750 $250 $2,500 $250 $5,000 $500 $5,000 $750 $6,500

Out-of-Pocket Max $750 $1,750 $750 $6,500 $750 $5,000 $1,500 $9,000 $1,750 $6,500

Primary Care Office Visit $5 $15 $5 $45 $5 100%

** $15 $45 $15 100%

**

Specialist Office Visit $10 $30 $10 $75 $10 100%

** $30 $75 $30 100%

** Telemedicine Visits $0 $0 $0 N/A $0 N/A $0 N/A $0 N/A

Inpatient Hospital** 10% 10% 10% 30% 10% 100%

** 10% 30% 10% 100%

**

Outpatient Hospital** 10% 10% 10% 30% 10% 100%

** 10% 30% 10% 100%

** Naturopathy $35 $35 $35 $35 $35 $35 $35 $35 $35 $35 Chiropractic Care $35 $35 $35 $35 $35 $35 $35 $35 $35 $35 Acupuncture $35 $35 $35 $35 $35 $35 $35 $35 $35 $35

Massage Therapy $35 $35 $35 $35 $35 $35 $35 $35 $35 $35

Prescriptions - Metro $5 / $10 / $25 / 20% Specialty

Prescriptions - Drug Mart $20 / $40 / $75 / 20% Specialty

** After deductible..

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Page 11: Simple. Innovative. Comprehensive. - Skyway

Skyway’s Suite of Affordable Health Care Solutions

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Page 12: Simple. Innovative. Comprehensive. - Skyway

Skyway’s Suite of Affordable Health Care Solutions

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Page 13: Simple. Innovative. Comprehensive. - Skyway

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S K Y W A Y — C L E A R I N G T H E W A Y T O H E A L T H C A R E | W W W . S K Y W A Y . H E A L T H C A R E

Switching to a self-funded plan to avoid a $200,000 rate increase seemed frightening, but the Skyway team ensured a seamless transition. SkyCare saved us and our employees thousands of dollars, while delivering excellent care.

– Rob Durham President HKM Direct Market Communications

CASE STUDY: SWITCHING FROM FULLY-INSURED TO SELF-FUNDED PLANS

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Page 14: Simple. Innovative. Comprehensive. - Skyway

D E C A D E S O F I M P A C T I N P O P U L A T I O N H E A L T H R E S E A R C H A N D P R A C T I C E | H o p k i n s A C G . o r g S K Y W A Y — C L E A R I N G T H E W A Y T O H E A L T H C A R E | W W W . S K Y W A Y . H E A L T H C A R E

OVERVIEWAs part of their benefits package HKM provides health care benefits to their employees, covering 70% of the costs. For many years, health care was offered through traditional insurance companies, meaning that HKM had a “fully-insured” plan. Unfortunately, as most businesses continue to experience, insurance renewal rates were rapidly increasing year after year. When faced with another large rate increase from their insurance company, HKM reached a breaking point.

CHALLENGESThe new rate would increase HKM’s contributions by $16,000-$17,000 per month, which was not only not feasible for this small company, but also represented a real hardship to HKM’s employees. HKM needed a new “outside the box” solution that would allow them to continue providing health care benefits to their employees.

APPROACHWorking with Skyway, HKM learned that switching to a “self-insured” or self-funded plan —with stop-loss protection, they would be able to control health care costs while giving their employees access to greater benefits including a low-deductible plan. HKM opted for Skyway’s SkyCare solution (formerly MetroHealth Select) a customized provider health network option for self-funded employers giving members full access to the Skyway network of top-quality providers.

The Skyway services team ensured that HKM staff selecting SkyCare could seamlessly transition and access the doctors, appointments and services they needed.

RESULTS HKM saw a dramatic 19% reduction in their health care costs, and employees continued to access quality health care services while saving money through lower deductibles. Additionally, those selecting SkyCare had access to the services team guidance and support. HKM worked with a third-party-administrator (TPA) and with the Skyway Population Health Management team to analyze utilization, costs, and to quantify the substantial savings—on average 30-38% lower than other local care providers. Because of the positive experience, the following year HKM decided to make SkyCare the only health care offering for their employees. The cost savings provided HKM with the means to develop an employee wellness program. The Skyway population health management team helped design an award-winning program combining the SkyWell program with a health coach onsite at HKM’s facilities to help employees stay healthy and motivated to make better, healthier decisions.

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HKM Direct Market

Communications is a Cleveland- based business

providing integrated marketing solutions

to customers throughout the United States.

They have approximately 140 employees

and annual revenues of $22 million.

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Page 15: Simple. Innovative. Comprehensive. - Skyway

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After close to 10 years of cost control, this year we realized a 7.1% total cost reduction creating a true win-win. The client and Skyway both realized 3% savings, plus split an additional 1.1%

– Tracey JaycoxVice PresidentOswald Companies (Client’s Broker)

USING VALUE-BASED CONTRACTING TO REDUCE COST OF CARE

S K Y W A Y — C L E A R I N G T H E W A Y T O H E A L T H C A R E | W W W . S K Y W A Y . H E A L T H C A R E

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D E C A D E S O F I M PA C T I N P O P U L AT I O N H E A LT H R E S E A R C H A N D P R A C T I C E | H o p k i n s A C G . o r g

OVERVIEWA local governmental agency offering several traditional insurance health care options to close to 6,000 of their employees also has a direct-to-provider relationship with a local health system and the Skyway network. SkyCare (formerly known as MetroHealth Select) is one of the options provided through this longstanding relationship, and 48% of eligible employees select it to receive great quality care, at a lower cost.

CHALLENGESLike many other governmental agencies, this client needed to make strategic financial moves to manage budgetary challenges. As their health care partner, Skyway sought to create an innovative solution to avoid a previously agreed upon 3% provider rate increase.

APPROACHThe Skyway population health team worked with the client’s broker and used the total cost of care methodology to predict future health care spend. Based on this forecasting, Skyway offered to keep the client at their current fee-for-service rate and added a value-based contract in the form of a shared savings agreement. In this shared savings model, by taking some of the risk and obligation to control costs, Skyway would recover the first 3% below the determined health care spend, the client would recover the second 3% of health care spend, and both parties would equally split anything over 6%.To achieve this the Skyway team—part of the MetroHealth Population Health Innovation Institute—provided intense disease management and care coordination with a dedicated team which included a care coordinator and a care navigator. Additionally, a Skyway member liaison specialist assisted members to select a primary care provider and to access other MetroHealth providers they needed.

RESULTS Using risk scoring to better manage the employee population, Skyway created a workable solution that generated real savings for the client. Through care coordination, Skyway reduced the client’s total cost of careby increasing primary care visits, which in turn reduced express care, specialist care, and emergency department visits. Most importantly, patient satisfaction was extremely high with 84% of those surveyed indicating that they would “definitely recommend” their care provider.Working together—as a true partnership—Skyway and the client shared in their respective 3% savings plus split an additional 1.1%. Overall, they realized a 7.1% total cost reduction creating a win-win for both the employer and the MetroHealth System. These results exemplify what a true direct employer-provider relationship with Skyway can do.

CA

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YUSING VALUE-BASED CONTRACTING TO REDUCE COST OF CARE

SKYWAY

With more

than 25 clients

in Northeast

Ohio—from

municipalities

and universities

to small

businesses—

covering close

to 25,000

member lives,

Skyway was

designed to

offer top-quality

care coverage

options,

customized

to meet your

business needs

while creating a

vibrant, healthy

community.

S K Y W A Y — C L E A R I N G T H E W A Y T O H E A L T H C A R E | W W W . S K Y W A Y . H E A L T H C A R E

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Page 17: Simple. Innovative. Comprehensive. - Skyway

Benefits Fixed costs for primary care needs and more.

Priced to provide tremendous value of services to patients and their families — especially those that may require multiple care visits (chronic disease management, children well/sick visits).

Simplistic, upfront pricing.

Providing the right care, in the right place, at the right time.

Access to preferred Skyway pricing for other needed services, creating even more savings!

Three tiers of primarycare membership plans

SM

S K Y C A R E D I R E C T

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Page 18: Simple. Innovative. Comprehensive. - Skyway

Visit www.skyway.healthcare/direct

SM

S K Y C A R E D I R E C T

Primary Care Visits – Internal Medicine, Pediatrics, Med/Peds, Family Med, Express Care, Retail (DrugMart) Up to 3^ Up to 3^ Up to 4^

Routine age-appropriate immunizations and vaccines^# Covered Covered Covered

Screening Mammogram including Tomosynthesis # Covered Covered Covered

Cervical Cancer Screen*# Covered Covered Covered

Complete Blood Count Annually Annually Annually

Lipid Panel Annually Annually Annually

Basic Metabolic Panel Annually Annually Annually

Thyroid Panel Annually Annually Annually

Hepatic Function Panel Annually Annually Annually

Hemoglobin A1c Up to 2 Up to 2 Up to 2

Iron level Annually Annually Annually

Prostate specific antigen (PSA)# Annually Annually Annually

Vitamin D level Annually Annually Annually

Urinalysis Annually Annually Annually

Hepatitis C Screening# Covered Covered Covered

Sexually-transmitted disease screening Covered Covered Covered

Lead Screening (in children)# Covered Covered Covered

Venipuncture (required for screening services) Included Included Included

Bone Density Scan# Not Covered Included Included

Screening Colonoscopy# Not Covered Covered Covered

Basic X-ray Not Covered 1 3

^ For members under 2 years old, well-child visits will be covered according to the American Academy of Pediatrics guidelines. Therefore, these member may have up to 6 visits covered in the Preferred and Premium tiers, and up to 8 visits in the Platinum tier.

* Cervical cancer screens done by a gynecologist will be covered as long as performed during a coded preventive visit.

# Indicated by age appropriate guidelines and testing frequencies. For more information, visit www.cdc.gov/vaccines/index/html

Other diagnostic services, not listed above, including imaging and pathology, will not be covered under this plan but will be provided at preferred discount pricing.

Pending other insurance coverage, additional services needed will be provided at preferred discount pricing. Some notable excluded services: emergency medicine, maternity care, specialty providers, surgical services, physical/occupational therapy, speech therapy, dental care and inpatient services.

Payment is due on/before the 7th of the month, or $10 late fee will be assessed. Requires 12-month coverage commitment with one-time registration fee.

Preferred Premium Platinum

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Page 19: Simple. Innovative. Comprehensive. - Skyway

Customized Employer Wellness Solutions

SkyWell is one of the health and wellness products developed by Skyway Health Solutions, part of The MetroHealth System

• Designed exclusively to fit your company using best practices and the latest innovations

• Dedicated team of doctors and certified corporate wellness specialists*

• Award-winning wellness strategies to lower costs and retain healthier employees

• Sophisticated personal wellness portal with resources and mobile app

Includes: • Strategic wellness plan development,

implementation and monitoring

• Creative personal/team challenges for well-being and lifestyle improvement

• Engagement-driven incentives

• Real-time measurement, monitoring and reporting

“The SkyWell product was the key to the success of our newly implemented Well-ness Program at John Carroll University.

The support you receive from the team is phenomenal, and the portal tool is customizable to allow for the marketing of many events.

I highly recommend SkyWell to any company who wants to take wellness to a new level!”

L.S. Assistant Director, Human Resources John Carroll University

*Modeled after MetroHealth’s wellness program with 6,000+ employees which has maintained a positive return on in-vestment since 2012 with high employee participation

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Skywell is modeled after MetroHealth’s

Award-Winning Program • 2018 Healthy Gold Award from the Ohio

Department of Health and the Healthy Ohio Business Council is the third gold award for the MetroHealthy employee wellness program.

• 79% of benefit-eligible employees participated, a 3% increase from 2017, and over 1,000 spouses participated

• Sick Hour Use Trends: Over 4 years, continuous participants on average used 23% fewer sick hours than non-participants

• Significantly increased rates of healthier be-haviors per online health assessment data over the last 5 years, especially in the areas of nutri-tion, stress management, sleep and tobacco cessation

Our first wellness client, HKM Direct Market Communications, started their wellness program with SkyWell three years ago as has already achieved two Healthy Bronze Awards from the Ohio Depart-ment of Health and the Healthy Ohio Business Council. This award recog-nizes Ohio employers who demonstrate a commit-ment to employee wellness through compre-hensive worksite health promotion and wellness programs encouraging em-ployee health, enhancing productivity and ensuring a healthy work environment.

John Carroll University achieved a Healthy Silver Award in their second year with Skywell and the Cuyahoga Metropolitan Housing Authority achieved a Certificate of Recognition.

For a complimentary wellness assessment or more information, call us at 440-592-1120 Visit skyway.healthcare/wellness

Enhance Your Approach with: • On-site health & safety workplace assessment

• Certified health coaches to guide and motivate employees

• Biometric screenings and flu shot events

• Population health management services

• Health talks and health fairs

Award Winning Results for Clients

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Network Locations

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For a current listing of health centers and physician nearest you, please visit metrohealth.org/locations and lakehealth.org/locations

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Hospital

Health Center

Emergency Department

Health Center with MetroExpressCare

Lake Health

Health Center with Pharmacy

Discount Drug Mart

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MetroHealth Medical Center, Main CampusMetroHealth Medical Center, Cleveland HeightsMetroHealth Medical Center, Old BrooklynMetroHealth Medical Center, Parma

Beachwood Health Center

Bedford Medical Offices

Brecksville Health and Surgery CenterBroadview Heights Sports Medicine and Physical Therapy

Broadway Health Center

Brooklyn Health Center

Brunswick Health Center

Buckeye Health Center

Lyndhurst Health Center

Medina Health Center

Middleburg Heights November Family Health Center

Parma Health Center

Physical Therapy at West Shore Family YMCA

Rocky River Medical Offices

State Road Family Practice

West 150th Health and Surgery Center

West Park Health Center

Westlake Health Center at Crocker Park

J. Glen Smith Health Center

Thomas F. McCafferty Health Center

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North Royalton

Olmsted Falls

Parma Heights

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MetroHealth at Discount Drug Mart

Health Centers

Medical Centers

Operating in conjunction with Cleveland Department of Public Health (in partnership w/ city of Cleveland):

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Lake Health

Chardon Campus

Continuing Care Campus

Madison Campus and 24/7 ER

Mentor Campus

Brunner Sanden Deitrick Wellness Campus and LiveHealthy fitness center

Perrico Health Campus

SOM Center Campus

TriPoint Medical Center

West Medical Center

Willowick Campus

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6. MetroHealth Bedford Medical Offices

19999 Rockside Road, Bedford, OH 44146

216-524-7377

Pharmacy: 216-957-MEDS (6337)

7. MetroHealth Brecksville Health & Surgery Center

9200 Treeworth Blvd. Brecksville, OH 44147

216-957-9000

Pharmacy: 216-957-MEDS (6337)

8. MetroHealth Broadview Heights Sports Medicine and Physical Therapy

Cleveland Sports Institute 1 Eagle Valley Court, Suite 204 Broadview Heights, OH 44147

216-957-7678

9. MetroHealth Broadway Health Center

6835 Broadway Ave., Cleveland, OH 44105

216-957-1500

MetroExpressCare 216-957-1680 for minor illnesses and injuries

Dental: 216-957-1850

Pharmacy: 216-957-MEDS (6337)

10. MetroHealth Brooklyn Health Center

5208 Memphis Ave., Cleveland, OH 44144

216-398-0100

11. MetroHealth Brunswick Health Center

1299 Industrial Parkway North Suite 250 Brunswick, OH 44212

216-957-1450

12. MetroHealth Buckeye Health Center

2816 East 116th St., Cleveland, OH 44120

216-957-4000

Pharmacy: 216-957-MEDS (6337)

13. MetroHealth Lyndhurst Health Center

Brainard Place Medical Center 29001 Cedar Road, Suite 518 Lyndhurst, Ohio 44124

216-778-5791

14 MetroHealth Medina Health Center 111 W Reagan Parkway

Medina, Ohio 44256

330-725-6226

15. MetroHealth Middleburg Heights November Family Health Center

7800 Pearl Road Middleburg Heights, OH 44130

216-957-9700

MetroExpressCare 216-957-1680, for minor illnesses and injuries

Pharmacy: 216-957-MEDS (6337)

16. MetroHealth Parma Health Center

6820 Ridge Road, Suite 201 Parma, OH 44129

440-888-3200

17. MetroHealth Physical Therapy at West Shore Family YMCA

1575 Columbia Road Westlake, OH 44145

216-778-4414

18. MetroHealth Rocky River Medical Offices

20575 Center Ridge Road Rocky River, OH 44116

216-957-3200

You’re Close to Great CareMedical Centers1. MetroHealth Medical Center,

Main Campus 2500 MetroHealth Dr., Cleveland, OH 44109

216-778-7800

Pediatric MetroExpressCare 216-957-1680 for minor illnesses and injuries

Dental: 216-957-1850

Pharmacy: 216-957-MEDS (6337)

2. MetroHealth Medical Center, Cleveland Heights

10 Severance Circle Cleveland Heights, OH 44118

216-524-7377

Pharmacy: 216-957-MEDS (6337)

Emergency Department 216-957-0900

3. MetroHealth Medical Center, Old Brooklyn

4229 Pearl Road, Cleveland, OH 44109

216-957-2000

Senior Health Outpatient Program: 216-957-2100

MetroHealth Rehabilitation Institute of Ohio: 216-957-3500

Pharmacy: 216-957-MEDS (6337)

Prime 55+ Program: 216-957-2800

4. MetroHealth Medical Center, Parma 12301 Snow Road, Parma, OH 44130

216-524-7377

Pharmacy: 216-957-MEDS (6337)

Emergency Department 216-957-0900

Health Centers5. MetroHealth Beachwood

Health Center 3609 Park East Dr., 3rd Floor

North Building, Beachwood, OH 44122

216-957-9959

MetroExpressCare 216-957-1680 for minor illnesses and injuries

MetroHealth is home to Cuyahoga County’s most experienced Level I Adult Trauma Center and Level II Pediatric Trauma Center, and is one of two verified adult and pediatric burn centers in the state of Ohio.

Every year, The MetroHealth System sees more than one million patients at its main campus hospital and network of more than 20 locations throughout the county. MetroHealth also provides care at four Discount Drug Marts and at more than 40 additional sites in Cuyahoga County through community partnerships such as the School Health program with the Cleveland Metro-politan School District.

MetroHealth’s mission is, “Leading the way to a healthier you and a healthier community through service, teaching, discovery and teamwork.”

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19. MetroHealth State Road Family Practice

12744 State Road North Royalton, OH 44133

440-582-1484

20. MetroHealth West 150th Health and Surgery Center

4330 West 150th St., Cleveland, OH 44135

216-251-6990

21. MetroHealth West Park Health Center

3838 West 150th St., Cleveland, OH 44111

216-957-5000

MetroExpressCare 216-957-1680 for minor illnesses and injuries

22. MetroHealth Westlake Health Center at Crocker Park

38 Main St., Suite 300, Westlake, OH 44145

216-957-3200

Operating in conjunction with the Cleveland Department of Public Health (in partnership with the city of Cleveland):

23. J. Glen Smith Health Center 11100 St. Clair Ave.

Cleveland, OH 44108

216-957-5600

24. Thomas F. McCafferty Health Center

4242 Lorain Ave. Cleveland, OH 44113

216-957-4848

Physicians and staff speak English and Spanish.

MetroHealth at Discount Drug Mart25. Independence, OH 44131

6160 Brecksville Road 216-524-1835

26. North Royalton, OH 44133 5500 Wallings Road 216-230-9100

27. Olmsted Falls, OH 44138 8191 Columbia Road 440-235-8787

28. Parma Heights, OH 44130 6476 York Road 440-845-6800

metrohealth.org/discount-drugmart

METROHEALTH EXPRESS CARE AND WALK-IN CLINICSMetroExpressCare centers and MetroHealth walk-in clinics are convenient solutions when you or your family needs immediate attention for a minor illness or injury – even during weekends and evenings.

METROEXPRESSCAREDo you have a broken bone? Is it strep throat? X-ray and lab services are available at each location.

MetroExpressCare locations are great for conditions that require attention sooner than a regular appointment with your doctor but are NOT life-threatening. These may include minor burns, cuts, scrapes, sprains and strains, minor allergic reactions, fever or flu.

MetroExpressCares are available at our Beachwood, Broadway, Middleburg Heights and West Park locations. For more information, hours at each location and to check wait times, visit metrohealth.org/expresscare.

DISCOUNT DRUG MART LOCATIONSMetroHealth locations inside Discount Drug Marts are ideal for minor illnesses, work and school physicals and more.

Locations are found in Independence, North Royalton, Olmsted Falls and Parma Heights.

Services are available seven days a week. Appointments aren’t required – just walk in. For more information, hours at each location or to schedule a spot ahead online, visit metrohealth.org/discount-drugmart.

PRIMARY CARE WALK-IN CLINICSWalk-in primary care services are available at the following MetroHealth locations:

• Buckeye (Cleveland) – adults only

• Medina

• Middleburg Heights – children only

• Rocky River – adults only

• Westlake

Visit metrohealth.org/locations for more information

METROHEALTH PHARMACYWith locations across Cuyahoga County, MetroHealth pharmacies offer excellent value and conve-nience for our patients and the entire community. We fill prescriptions from MetroHealth and non-MetroHealth providers. Pharmacies are available at the following MetroHealth locations:

• Bedford

• Brecksville

• Broadway (Cleveland)

• Buckeye (Cleveland)

• Cleveland Heights

• Main Campus (Cleveland)

• Middleburg Heights

• Old Brooklyn (Cleveland)

• Parma

Why pay more for your prescriptions?MetroHealth Mail Order Phar-macy is the easiest and most cost-effective prescription option available! One phone number for all your pharmacy needs:

216-957-MEDS (6337)

Manage and refill your exist-ing prescriptions online at metrohealth.org/pharmacy

Download the pharmacy app.

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01/19

29. Chardon Campus 510 Fifth Avenue Chardon, OH 44024

440-286-8908

Services include: urgent care for non-life threatening injuries and illnesses, X-ray, lab, Lake Health Physician Group Chardon Family Practice and Lake Health Physician Group Chardon Pediatrics.

30. Continuing Care Campus 10977 Capital Parkway Concord Township, OH 44077

Center for Comprehensive Rehabilitation 440-953-6251

Inpatient facility providing rehab nursing and physical, occupational and speech therapy to patients with a wide variety of physical disabilities.

Center for Geriatric Psychiatry 440-918-6366

Inpatient facility treating a variety of medical problems in conjunction with a primary psychiatric diagnosis for those ages 65 and older who are experiencing serious emotional difficulties.

31. Madison Campus and 24/7 ER 6270 North Ridge Road Madison, OH 44057

Campus: 440-428-6800

ER: 440-428-0280

Services include: 24/7 emergency room, X-ray, CT scan, ultrasound, lab, physical therapy, Lake Health Physician Group Madison Family Practice and Lake Health Physician Group Madison Pediatrics.

epson color

32. Mentor Campus 9485 Mentor Avenue Mentor, OH 44060

440-974-6800

Services include: Lab; X-ray; MRI; CT Scan; PET/CT Scan; bone densitometry; digital mammography; core breast biopsy; same-day surgery; Lake Health/University Hospitals Seidman Cancer Center; and physician offices, including internists, obstetricians/gynecologists, and pediatricians, along with a broad range of specialists.

33. Brunner Sanden Deitrick Wellness Campus and LiveHealthy fitness center 8655 Market St. Mentor, OH 44060

Services include: medically based fitness center; urgent care for non-life threatening injuries and illnesses; X-ray; lab; open MRI; physical therapy; sports medicine; occupational services; integrative medicine; and Lake Health Physician Group Mentor Family Practice.

34. Perrico Health Campus 4176 State Route 306 Willoughby, OH 44094

Services include: Lake Health Physician Group Women’s Health Specialists, internal medicine, X-ray, digital mammography, 3D mammography, lab, ultrasound, bone densitometry, and physical therapy.

LocationsVisit lakehealth.org for more information and directions. To schedule an imaging, lab or physical therapy appointment, call 866-652-5253. For general questions, call the Best of Health Line at 440-953-6000.

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35. SOM Center Campus 5105 SOM Center Road Willoughby, OH 44094

Services include: X-ray; lab; and physician offices, including primary care, general surgery, rheumatology, obstetrics and gynecology and pain management.

36. TriPoint Medical Center 7590 Auburn Road Concord Twp., OH 44077

440-375-8100 Open 24 hours

Pharmacy: 440-375-8790

Services include: 24/7 emergency room; 119 private patient rooms; family birthing unit; state-of-the-art surgical services; advanced diagnostic imaging including 3D ultrasound, 64-slice CT scan, high-field MRI with 3D imaging, digital mammography, 3D mammography, fluoroscopy, nuclear medicine and X-ray; lab; comprehensive rehabilitation services; and physician offices, including family practitioners, obstetricians/gynecologists and a broad range of specialists.

37. West Medical Center 36000 Euclid Avenue Willoughby, OH 44094

440-953-9600 Open 24 hours

Pharmacy: 440-375-8790

Services include: 24/7 emergency room; 268 patient rooms; family birthing unit; state-of-the-art surgical services, including robot-assisted surgery, open-heart surgery and bariatric surgery; advanced diagnostic imaging including 3D ultrasound, 64-slice CT scan, high-field MRI with 3D imaging, digital mammography, 3D mammography, fluoroscopy, nuclear medicine and X-ray; lab; comprehensive rehabilitation services; and physician offices, including a broad range of specialists.

38. Willowick Campus 29804 Lakeshore Boulevard Willowick, OH 44095

440-585-3322

Services include: urgent care for non-life threatening injuries and illnesses, X-ray, lab, occupational services and Lake Health Physician Group Primary Care.

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