simone dagg, hunter new england health - case study: point of care testing and using mobile...
DESCRIPTION
Simone Dagg, Hunter New England Health delivered the presentation at the 2013 Hospital in the Home Conference. The Hospital in the Home Conference is a nurse oriented program packed with comprehensive case studies to improve HITH services and maximise hospital efficiency throughout Australia. For more information about the event, please visit: http://www.communitycareconferences.com.au/HITHeventTRANSCRIPT
![Page 1: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/1.jpg)
Case Study: Point of Care Testing and
using Mobile Technology in the Hunter
Area HiTH Service
Presented by: Simone Dagg
Hunter New England Local Health District
Greater Newcastle Cluster
Community Acute Post Acute Care
HiTH Program Manager
May 2013
![Page 2: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/2.jpg)
Todays Presentation
• Brief over view of GNC CAPAC Service
• Outline the journey of a GNC HiTH
Anticoagulation client, Mr CAPAC, and the use
of mobile technology to support his episode of
care:
• Point of Care (POC) testing
• Mobile Computing
• Clinical applications (E-scheduler, spread sheets, Intranet)
• Mobile Phones
![Page 3: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/3.jpg)
HNE Local Health District – 8 Clusters
![Page 4: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/4.jpg)
HNE Local Health District – 8 Clusters
![Page 5: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/5.jpg)
CAPAC Catchment
Area The pink line represents
the geographic boundary
for the CAPAC service.
Within 1 hr driving time
from Newcastle CBD.
1500 km2 catchment area (land
area only).
Covers Local Government Areas
of Newcastle, Lake Macquarie and
Port Stephens
![Page 6: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/6.jpg)
Images of our region
![Page 7: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/7.jpg)
The CAPAC Umbrella
HAH Pre-Hospital
Health / COPs
partnership
6 week
program
TACP Post - Acute
Enablement /
ACF
avoidance
12 week
program
HITH Warfarin Stabilisation
Acute infections
Heart failure
COPD
Rapid response
Orthopaedic Early Discharge
![Page 8: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/8.jpg)
CAPAC model
• One team / multidisciplinary
• Avoids delays in access to other providers
• Improved responsiveness
• Access to a variety of skills
• Acute and aged care
• Catchment / geographical allocation
• Pooled resources
• Greater flexibility with leave
![Page 9: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/9.jpg)
CAPAC Organisational Structure
TACP case
co-ordinators
TACP program manager
Service
Manager
CAPAC
Medical
Director
CAPAC
Service
Development
Co-ordinator
Medical Registrar
CAPAC
Nurses
RN’s
ENs
AINs
OT
Physiotherapy
Dietician
Social worker
Administrati
on
Assistants
HAH program
manager
CAPAC
Technical
Assistant
s
CAN Role
Allied Health
Team Leader
HITH program
manager
HAH case
co-ordinators
![Page 10: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/10.jpg)
Anticoagulation Service
• Diagnosis such as DVT, PE, AF, TIA / stroke
• Warfarin loading in conjunction with “Clexane”
• Clients requiring re-stabilisation of INR and
Warfarin dosing
• Combination of POC and formal testing
• Use age adjusted protocol for Warfarin dosing
![Page 11: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/11.jpg)
Point of Care Testing (POC)
• Home based INR testing is a core component of
the CAPAC HiTH service
• POC testing was introduced in 2006
• POC testing, uses a capillary blood sample
• Validated procedure using comparative results
to those obtained from venous blood samples
and laboratory tested
• POC INR testing is convenient, safe, acceptable
to clients, increases efficiencies in health care
delivery
![Page 12: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/12.jpg)
Mr CAPAC
• 64 year old gentleman, chest pain, palpitations,
atrial fibrillation
• New to warfarin
• Referred from hospital for anticoagulation
induction and dose stabilisation
• Reported to have poor access
• Lives 45 minutes from base
• POC testing commenced from 1st visit
![Page 13: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/13.jpg)
Why POC ?
• Ability to dose at visit - elderly clients with hearing, sight or
cognition issues
• Less painful and less invasive – excellent for for clients
with poor venous access and needle phobias
• Distance- large catchment area
• Enables more visits - nil need to drop bloods, dosing
completed at visit, quicker procedure
• Client acceptability
• Cost effective alternative
• Increasing usage in GP practices ensures
transfer of care seamless
![Page 14: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/14.jpg)
CoaguChek® XS
• Small hand held device
• Easily transported in insulated bag
• Requires drop (8 µl) of capillary blood,
• Easy to use and it provides a precise PT/INR
result usually in less than 1 minute
• Competency developed for clinicians
• Currently upgrading machines
![Page 15: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/15.jpg)
CoaguChek® XS Plus system
• Touch screen technology
• Built-in QC
• External liquid QC
• Internal storage of results (2000)
• Ability to identify clients and staff
• Comments field for each test
• Code keys preloaded (60)
• Ability to inter face with local labs
![Page 16: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/16.jpg)
Mobile Computing-The Need
• Rising demand on community based services
• Expansion and evolution of community based services
– Including the GNC CAPAC/ HiTH service
• Increasing client complexity
• Access to accurate and timely information
• Optimisation of clinical time
• Existing paper based system time consuming, bulky and
error potential due to transcription
• Improve communication between services
• Increased client involvement in their episode of care
![Page 17: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/17.jpg)
Mobile Technology
• Mobile computers
– GNC utilises the Clinical Health Information
Enterprise (CHIME) for documentation
– Ability to access clinical applications
– Anticoagulation spread sheet
– E-scheduler
• Mobile phones
![Page 18: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/18.jpg)
Mobile Computing
• Compact design, light weight, adequate screen
and keyboard size
• Sufficient internal memory and graphic
components to support programs
• Internal modem
• Long battery life
• Docking station
![Page 19: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/19.jpg)
E-scheduler
![Page 20: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/20.jpg)
Anticoagulation – E-scheduler
![Page 21: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/21.jpg)
Anticoagulation Spread Sheet
![Page 22: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/22.jpg)
HNE Health LHD Home Page
![Page 23: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/23.jpg)
Clinical Applications
![Page 24: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/24.jpg)
E-scheduler Links
![Page 25: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/25.jpg)
Mobile Computing Challenges
• Type of computer required to ensure quick
processing and support of information
• SIM – internal vs external modems
• Black spots in coverage
• WHS issues – Transporting devices
– Suitable home environments
• Battery life
• Varying levels of clinician acceptance and
computing knowledge
![Page 26: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/26.jpg)
Mobile Phones
• WHS - clinicians work in isolation and the mobile phone is an
important aspect of keeping safe
• Messaging medication orders as second check
• Messaging results of POC testing
• Ability to communicate with support staff while
still with clients
![Page 27: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/27.jpg)
Mr CAPAC - Discharge
![Page 28: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/28.jpg)
Take Home Messages
• Advances in technology combined with HiTH
development has allowed us to “do things differently”
• POC testing is safe, reliable, efficient, less invasive and
has a high level of client acceptance
• Mobile computing allows “in time” documentation,
access to clinical applications to support clinicians in
providing timely, accurate and safe care for HiTH clients
• Future directions for HiTH services includes telehealth to
support staff esp medical with remote medicine issues
![Page 29: Simone Dagg, Hunter New England Health - Case Study: Point of Care Testing and using Mobile Technology in the Hunter Area HiTH Service](https://reader034.vdocuments.us/reader034/viewer/2022042613/549cd17bac7959c42a8b4845/html5/thumbnails/29.jpg)
Questions ?