Pharma is accorded higher priority over general cargo, hence it enjoys dedicated operational and handling procedures:

Time andtemperaturechecklist at pointof acceptance.

Preferential uplift andquicker ramp transfer todedicated temperature-controlled cold rooms.

Dedicated pharma cold roomfacilities managed by experiencedpersonnel catering to industrystandard temperature ranges(-20oc, 2-8oc, 15-25oc).

Late tow-out from thewarehouse to maximisethe time cargo spends inthe dedicated cold room.

Monitoring and maintenance ofactive container performance(dry ice top-up, batteryrecharge, regular battery leveland temperature checks).

Qualified experts onstandby 24/7 toextend professionaladvice and care foryour shipment.

S P E C I A L I S E D H A N D L I N G

Transporting pharma shipments require the utmost care and precision.

Here, time and temperature are both crucial elements that decide the fate

of the cargo.

Which is why THRUCOOL, a service offered by Singapore Airlines Cargo,

is the perfect choice for all your pharmaceutical-related shipment needs.

We employ an extensive range of features and service checks along

the journey to ensure your shipment always stays within the stipulated

temperature range.

C O M P L I A N C EOur commitment is to ensure the service being extended to you is of the highest

standard. And since we don’t believe in hollow promises, we conduct frequent station

audits to ensure the quality is upheld besides obtaining all the necessary certifications

to back our claim.

• 2017 - First airline in Asia-Pacific to obtain the IATA CEIV Pharma certification

• Singapore Airlines Cargo’s operating procedures also align with the latest

IATA Temperature Control Regulations

Insulated containers protect temperature sensitive cargo such as pharma products

from exposure to external damaging factors. For the same, we employ active and

passive containers.

ACTIVE CONTAINERS:Cooling containers (dry ice)Active heating/cooling containers(thermostatically controlled refrigeration system)

PASSIVE CONTAINERS:

Insulation provided through specialised material

construction to maintain the cool temperature

of the pharma shipment

C O N T A I N E RS O L U T I O N S

Q U A L I T YC O R R I D O R

When you opt for our THRUCOOL service,

we provide assurance of an unbroken

cold chain from origin to destination.

The process entails regular audits as well as close

collaboration with Ground Handling Agents

at different stations.

The status of your shipment is available online for 24/7 monitoring.

You have complete visibility when it comes to location and storage conditions with

the help of active tracking devices. You can also opt to receive temperature and

battery level updates.

For added assurance, thermal blankets or reflective covers

are provided for pharmaceutical shipments to minimise the

impact from temperature exposure during ramp handling.

Contact your local Singapore Airlines Cargo sales office for

this added service.

OVER

20,000TONNES OF PHARMACEUTICALS TRANSPORTED THROUGH THE SINGAPORE HUB

GDP - CERTIFIEDCOOLPORTWITH HANDLING CAPACITY OF

250,000TONNES

OVER

2MILLIONTONNES AVAILABLECAPACITY ACROSS OURSINGAPORE AIRLINES GROUP

PERFORMANCE

EXCEEDSINDUSTRY STANDARDS FOR‘READY FOR CARRIAGE’ AND‘NOTIFIED FOR DELIVERY’

MEMBER OF PHARMA@CHANGI & PHARMA.AERO- A POWERFUL CROSS-INDUSTRY COLLABORATION

ACCESSMORE THAN

130DESTINATIONSWORLDWIDE

T R A C K I N G &V I S I B I L I T Y

T H E R M A LB L A N K E T

1STIN APAC TO OBTAINTHE IATA CEIV PHARMACERTIFICATION

MORE THAN

190AIRCRAFT

SPEAKTOUS TOKNOWMOREABOUTHOWWECANHELPYOURBUSINESS THRIVEANDGROW.

CONTACTUS.: http://www.siacargo.com/world_offices.asp