shotspottergls-saas proposal (new system) pfldnjf007112011

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ShotSpotter, Inc. | 1060 Terra Bella Avenue | Mountain View, CA 94043-1881 | 888.274.6877 | www.shotspotter.com

July 11, 2011

Mayor Sharon Robinson-Briggs

City of Plainfield, NJ

Abubakar Jolloh, City Clerk

City of Plainfield, NJ

RE: Firm Fixed Price Proposal ID# PFLDNJF07112011

Dear Mayor Robinson-Briggs and Director Hellwig,

Thank you for the opportunity to provide you with this firm fixed price quote for the ShotSpotter Gunshot

Location System (GLS). ShotSpotter, Inc. is the only company which brings field-proven experience

engineered into its comprehensive product and services offering as well as a proven track record of sole

source procurements.

We hope that you will agree that our solution offered as a subscription service delivers to your agency

and community a tremendous value for a single annual subscription fee. Gunfire alerts and corresponding

incident data as a subscription-based service is yet another way that ShotSpotter offers unique industry-

leading benefits unmatched by any other vendor at the lowest possible overall cost.

ShotSpotter customers boast its capabilities as a force multiplier enabling them to efficiently use their

resources to achieve reductions of gunfire and violent crime using our recommended best practices

addressing tactics, techniques, and procedures in combination with our technology.

ShotSpotter is more than just a vendor of Gunshot Location Systems. Our business approach is to be an

agency partner. Working closely with many law enforcement and security agencies since 1995, we knowfirsthand what technology and complementary tactics, techniques, and procedures achieve results. Our

experience and the courtroom-proven successes using ShotSpotter GLS data as evidence eclipse all other

methods. ShotSpotter delivers an encompassing solution to reducing gunfire and related violent crime.

ShotSpotter, Inc., a privately held corporation with headquarters in Mountain View, CA, has a proven

history of meeting the commitments and providing the capabilities and services described in our

accompanying proposal. As such we stand ready to cooperatively work with you in an ongoing effort to

address gunfire and related violent crime in your community.

Sincerely,

Jack PontiousDirector, Northest Region Sales

C: [email protected]
mailto:[email protected]:[email protected]:[email protected]


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2011 ShotSpotter, Inc. All rights reserved. ShotSpotter Gunshot Location System and the ShotSpotter logo are registered trademarks of ShotSpotter, Inc.ShotSpotter GLS technology is protected by one or more issued U.S. and foreign patents, with other domestic and foreign patents pending, refer towww.shotspotter.com/patents.

GLS-SaaS Proposal (NEW SYSTEM) PFLDNJF007112011.docx

GLS-SaaS Firm Fixed Price Proposal ToPlainfield Police Division

ShotSpotter Gunshot Location System

Firm Fixed Price Proposal for a


offered as a Subscription Service

Proposal ID: PFLDNJF07112011

Prepared on July 11, 2011

for: Plainfield Police Division

Submitted by:

Jack Pontious - Director, Northeast Region Sales

toll free: +1.888.274.6877 x212 Corporate Headquartersmobile: +1.202.258.0141 1060 Terra Bella Avenuefax: +1.703.940.1085 Mountain View, CA 94043

[email protected] www.shotspotter.com
http://www.shotspotter.com/patentshttp://www.shotspotter.com/patentshttp://www.shotspotter.com/patentsmailto:[email protected]:[email protected]://www.shotspotter.com/http://www.shotspotter.com/http://www.shotspotter.com/mailto:[email protected]://www.shotspotter.com/patents


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Introduction

ShotSpotter, Inc. is the industry leader in the development of innovative, interoperable

internetworked wide-area acoustic surveillance systems for gunfire detection, enhanced critical

infrastructure and key resource security, and counter sniper uses. Used by law enforcement andsecurity agencies, the ShotSpotter Gunshot Location System (GLS) delivers results. Focus on

ingenuity and technology is mission critical to the ongoing mission to reduce gunfire and related

violent crime in urban areas and enhance physical security solutions. This same situational

intelligence heightens the safety of first responders and soldiers.

The ShotSpotter GLS is a designatedand certifiedtechnology in accord with the Support Anti-

terrorism by Fostering Effective Technologies Act of 2002 (the SAFETY Act).

Subscription-Based Gunshot Location System

ShotSpotters unique wide-area acoustic surveillance based system provides an effective and

affordable method to detect, locate, respond to, and reduce gunfire throughout entire

neighborhoods and communities. The ShotSpotter GLS-SaaS is a solution that closely aligns with

the challenges faced by law enforcement agencies and serves as a true and proven technology

enabled force multiplier.

A single affordable annual subscription fee aligns with the economic realities of agencies,

communities, and available funding sources

Easy to acquire, install, operate, and maintain ShotSpotter does it all

Reviewed Alerts that pinpoint incidents allow personnel in 9-1-1 dispatch centers and

PSAPs to make immediate and accurate dispatch and force response decisions

Reviewed Alerts also provide otherwise unavailable situational intelligence that allows

first responders to more safely approach and resolve active shootings

Affordable coverage of larger areas enables agencies to address and reduce crime on abroader scale to permanently lower overall gunfire, homicides, and related violent crime

throughout an entire community

Scalable and extensible coverage areas

Alerts to mobile consoles enable rapid responses while also increasing the overall

efficiency of 9-1-1 operations

Aggregated gunfire incident information is available for CompStat and forensic review

Open interface to video surveillance and other complementary security systems Customer Experience Program promoting best practices and comprehensive training

developed from ShotSpotters large and diverse user community
http://www.shotspotter.com/patentshttp://www.shotspotter.com/patentshttp://www.shotspotter.com/patentshttp://www.shotspotter.com/patents


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Since assisting the FBI in capturing a serial shooter in the state of Ohio who terrorized motorists

along Interstate-270 for over five months in 2003 and 2004, the ShotSpotter GLS has become the

standard gunfire reduction tool in the U.S. public safety market. The ShotSpotter GLS is the only

commercially viable gunshot location system in the US that can be deployed to cover one to

many square miles. ShotSpotter deploys and operates the largest deployments in the world.Over fifty (50) ShotSpotter sites are now deployed, or under contract throughout the United

States and abroad.

First responders and security personnel face a tremendous challenge in mounting a timely

response, if any, to incidences of gunfire, because only a fraction of the incidents are (voluntarily)

reported to 9-1-1; secondly when they are reported it is on the average 2.5 minutes after an

event has occurred; and third, of those events that are reported, only a very small fraction are

from an eye-witness. In other words, responders often do not know to respond or where to

respond. In addition, without the ability to objectively measure the rate, location and time of

gunfire events, Intelligence-led policing initiatives are severely handicapped.In contrast, a ShotSpotter GLS detects at least 80% of all detectable outdoor gunfire. Less than a

minute after an event has occurred, the system then provides timely, accurate and actionable

information that law enforcement personnel. The data is automatically captured and stored into

a database. Incident information can be used for immediate dispatch, for follow-up

investigations, by crime analysts and in CompStat reviews to identify when and where resources,

including directed patrols, should be deployed. Highly accurate alerts allow responders and

investigators to visibly respond to incidents and conduct follow-on investigations resulting in

increased presence and responsiveness that over time increases community confidence in its

police force. In infrastructure protection applications, security personnel can make rapid and

decisive force response decisions with timely and accurate alerts that are indicative of an attack.

Command staff and members of CompStat reviews also benefit from the more complete and

consistent data to monitor the success of targeted enforcement initiatives. Prosecutors benefit

from forensic data (unavailable from any other source) that strengthens prosecution cases.

Combining police follow-through and community outreach enabled by and coupled with the

capabilities of the ShotSpotter GLS can result in increased responsiveness that is recognized by

criminals recognizing a greater likelihood of being caught for discharging a firearm. As is

illustrated in Figure 1, data reveals that reporting of gunfire incidents in urban high crime areas to

9-1-1, which is based on voluntary human reporting, tends to only capture as little as twenty

percent (20%) of the actual activity. There are many reasons for this, not the least of which is

numbness to the regular occurrence of gunfire. Following through on GLS detected gunfireincidents enables officers and investigators to respond to the incident as well as conduct follow-

on investigations that display a clear in increase of presence and responsiveness that over time

instills increased community confidence in its police force, increased cooperation with

investigations, and corresponding decreases in gunfire and related violent crime.


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Figure 1: Example of reporting rates of gunfire between 9-1-1 and a ShotSpotter GLS

Interfacing acoustic and video surveillance systems, such as the ShotSpotter GLS with typical

video surveillance systems, increases the value and benefits of both systems. By simply

transmitting incident location information from a GLS to a video surveillance system enables a

truly intelligent combined surveillance system. A video surveillance system possessing the

functionality below upon receipt of real-time incident location data can perform multiple

interrelated functions listed below (if the video surveillance system does not possess such

inherent functionality it either must be implemented or such functionality available from various

third-parties must be integrated):

Identify and slew cameras that could view the scene of the incident Identify cameras that could view egress routes from scene of the incident and slew them

accordingly, including activate license plate recognition

Automatically route the feeds of the cameras to one or more monitors

Automatically route the feeds of the activated cameras to a recording device, and tag or

bookmark the recordings for easy recall

The incident details available with the ShotSpotter GLS

provide the following severity indications:

number of rounds discharged

indication of a shooter in motion from multiple

shot events (i.e., drive-by shooting) along with

the direction and speed of travel


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Agencies have been very successful at solving crimes that involve shootings because the alerts

lead responders and investigators directly to the scene of the crime enabling capture of evidence

and identification of suspects and witnesses that otherwise is typically not possible. Crime

analysts successfully use the data captured by the system to identify patterns and trends and

predict probable violent crime activity; such information is used to direct patrols and thereforequell violent criminal activity.

Scope of Services

The purpose of this proposal is to provide pricing and corresponding terms and conditions for the

procurement of the ShotSpotter Gunshot Location System subscription offering including:

Reviewed alerts for gunfire

Incident types (e.g., fireworks) that do not explicitly generate alerts will be logged and

retained in the systems database, and as such will be available for reporting, analysis,and mining. In addition, the basic reports provided with the system will summarize

gunfire and fireworks activity, even if (as an example) receipt of fireworks is disabled.

Coverage area; footprint determined by customer requirement

Sensor type(s) determined by ShotSpotter or certified installer.

ShotSpotter hosted, secured, monitored and maintained infrastructure (server farm,

storage, sensor networks)

A total of five (5) Alert Console licenses per full square mile deployed are included in the

subscription price.

Allocation of Alert Console licenses among different roles (call-taker, dispatcher, or

mobile) is configurable at the discretion of the customer. Two (2) Administration Console licenses are included as a part of the overall site

subscription and do not count against the five Alert Console licenses mentioned above.

Accessible and searchable alert history for two (2) years (additional years for a fee)

One (1) kickoff and program coordination session

Customer Experience Program that consists of: best practices, recommended TTPs, end-

user documentation, and online end-user training

High-level summary report and basic incident reports

Two (2) Detailed Forensic Reports per year per square mile deployed

Standard customer support

Updates, patches, hot fixes, and upgrades to all ShotSpotter software


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It is the Customers responsibility to assist ShotSpotter with securing permissions and access on

SSI approved sites for installation and ongoing maintenance. Where possible, the systems

acoustic sensors will be mounted on rooftops away from traffic. Where approved buildings are

not available, or not an option, lamp poles or other suitable mounting locations will be

considered provided they meet ShotSpotter standards. All sites require 24hour by 365 day 100to 240VAC, 50/60Hz power sources. Non-standard equipment required for system installation

may require an additional fee and if so will be quoted accordingly. Should mounting locations be

unavailable or should there be no sensor communications available at a site, SSI will work with

the customer to adjust the coverage area accordingly.

ShotSpotter will be responsible for following all local, state and federal regulations, codes, rules

and laws as it relates to the installation of the ShotSpotter GLS.

The following table lists the combined responsibilities of ShotSpotter and its customer with

respect to the acquisition, installation, training, and ongoing use of a ShotSpotter GLS:

DELIVERABLES, ROLES, & RESPONSIBILITIES ShotSpotter Customer

System design and system diagrams Prepare and drive project plan

Kick-off coordination meeting to review the project plan and

assign specific tasks and milestones assure stakeholder

attendance

Conduct Site Survey for Acoustic and sensor communications

feasibility for each sensor location proposed emplacement.Site surveys will follow contract execution; the site survey

will determine the ultimate coverage area footprint and area

exclusions. Actual coverage areas may vary from cursory and

pre-sales discussions due to challenges that include: physical

obstructions, RF/WCD reliability, availability and permissions

at suitable mounting location.

Provide escortas required

Determine and advise regarding data network requirements Assist ShotSpotter with securing permissions for equipment

emplacement with AC power availability for the array of

acoustic sensors.

Provide and provision hosted server and corresponding accessfor admin, Alerts, additional and optional role-based support

packages (if applicable)

Provide securely storage of customer data

(minimum of 2 years; additional years optional)

monitoring of systems for customer support and hands off

software upgrades


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DELIVERABLES, ROLES, & RESPONSIBILITIES ShotSpotter Customer

Provision data communications for all alert consoles Provide appropriate number of licensed Alert Console (AC)

IT assistance

PC or MDC

Configure data communications between the AC

workstation(s) and the hosted server.

IT assistance

PC or MDC

Provide GIS Data: Streets, Parcels, Addresses, Aerial Imagery, and

clearly identify the coverage area(s) and reporting areas

Install GIS data into the system

Commercial GIS (e.g., Google Maps, Bing Maps, etc.) may be

used in addition to or instead of customer supplied GIS data

Install sensors and as appropriate provision telecommunications

lines and/or RF data radios including antenna systems with

adherence to local electrical, and other relevant codes

Provide necessary sensor and RF equipment mounting hardware Provision data communications to mobile computers to support

PSC-Mobile in patrol cars, command vans, etc.

Integrate with complementary systems (e.g., video

surveillance, CAD, Common Operating Picture)

Optional API,

support only

System bring-up, calibration, and operational validation CEP coaching, end-user training (including admin training) assure stakeholder

attendance

Ongoing Reviewed Alerts


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Coverage Area(s)

Systems are deployed to provide a blanket of coverage for one or more specified areas. Each

area is bounded by a specific coverage area perimeter. The area(s) to be covered are shown in

the aerial map image below, with each coverage area perimeterdenoted by a boundary line.

The areas outlined in the images are rough estimates of the requested coverage area(s) and

are not exact because they have not been verified with actual GIS information to determine

the precise size(s) of each area (e.g., in square miles or square kilometers). Therefore, if there

is a discrepancy between the identified area(s) as defined by the square mileage listed in the

caption and the area(s) outlined in any aerial image, the size listed in the caption text shall take

precedence and be considered the true size and therefore what ShotSpotter shall maximally

deploy.

Due to the physics of acoustic propagation, coverage areas are created to be circular or

elliptical to the extent possible. The requested area to be covered (bounded by the red outline

in Figure 2) is approximately 3.0 square miles. The ultimate coverage area boundary may vary

somewhat and will be determined by a site survey and is dependent upon the environmental

conditions, availability of preferred sensor emplacement sites, and other environmental

factors. Detection and location performance too will be impacted by availability and

successfully securing permission of preferred sensor emplacements. In some cases additional

sensors sites may be necessary for areas where emplacement locations are challenging or not

achievable and in such cases, the corresponding deployment costs may require an additional

fee and if so will be quoted accordingly.


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1

Figure 2: Proposed Coverage Area (RED) for ShotSpotter GLS (3.0 square miles).


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Pricing, Terms, Conditions

The pricing provided is a final and binding firm fixed price quote, remains valid for ninety (90)

days from the date prepared (listed on the cover page).

The price as listed herein does not include any state or local sales taxes. Customer is responsible

for notifying ShotSpotter if the price needs to be adjusted for sales taxes.

Price Proposal: Subscription Service3.0 Square Miles, ShotSpotter GLS-SaaS YEAR 1:

System initiation and startup fee for 3.0 square miles $ 30,000

Annual Coverage of 3.0 square miles (@$40,000/sq mi) $ 120,000

Video Surveillance and/or PSIM Interface (does NOT include 3rd party middleware) $ 19,000

TOTAL Year 1 $ 169,000

OptionsSimple Detailed Forensic Report

multi-round / multi-shooter / shooter on the move

use-or-lose in 12 months (5-pack)

$ 16,000

Expert Witness Testimony per diem including travel days

use-or-lose in 12 months (2-day pack)

$ 5,120

Additional Alert Console Licenses

Concurrent end-user accesses to the system

$ 200/seat/yr

Payment Terms

Payment for the system initiation and startup, all subscription fees, and any and all optional

service fees shall be as follows:

50% due upon submission of GLS-SaaS project plan from ShotSpotter to Customer 50% due upon completion of GLS-SaaS project and live status

Insurance

ShotSpotter carries general liability insurance in an amount not less than $1,000,000.00 for each

occurrence. To the extent that the Customer is not self-insured, Customer will, at its cost, if any,

add ShotSpotter to their general liability policy as an additional insured.


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GLSS S P l (NEW SYSTEM) PFLDNJF007112011d



1

Accompanying Exhibit

An exhibit specifying the item listed below is incorporated herein by reference and constitutes an

integral part of this proposal. Unless specifically so-stated above, should there be any question of

precedence between the exhibit and this proposal, then the exhibit, a single consolidateddocument shall be superior to the proposal itself. Items addressed within the consolidated

document are:

Service and License Agreement 2011

IN WITNESS THEREOF, the parties have caused this Agreement to be executed by their duly authorized

representatives on the date(s) shown below.

SHOTSPOTTER, INC. CITY OF PLAINFIELD, NJ

By: By:

(Authorized Signature) (Authorized signature)

Name: Name: Sharon Robinson Briggs

Title: Title: Mayor

Date: Date:

By:

Name:

(Authorized signature)

Abubakar Jalloh

Title: City Clerk

Date:

shotspottergls-saas proposal (new system) pfldnjf007112011

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