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SHOOTERS,  STALKERS  &  STICKUPS  Preparing  Your  Sta/on  for  Hometown  Disaster  

Tom Hughes Senior Consultant & Operating Manager

A  STALKER  HACKS  THE  TALENT  EMAIL.  

NEWS  CREWS  IN  PERIL.

A  DEADLY  FIRE  BREAKS  OUT  AT  YOUR  CLUB  EVENT.  

A  SHOOTER  IN  YOUR  BUILDING.        

IT  CAN  HAPPEN  TO  YOU  

THE  HEBDO  MASSACRE  WAS  CARRIED  OUT  BY  ONLY  TWO  ARMED  SHOOTERS.  

Management  Ignored  the  Warnings  

THE  GUNMEN  WERE  TERRORIST  AFFILIATED,  MOTIVATED  BY  RELIGIOUS  BELIEFS  AND  DISLIKE  FOR  A  CARTOON.      THEY  ENTERED  THE  BUILDING  WITH  EASE.    

THEY  KILLED  11  PEOPLE  AND  INJURED  12  MORE.    

THE  CHARLIE  HEBDO  ATTACK  

THEY  PUBLICLY  WARNED    THEY  WERE  COMING.    

SHOOTER  WAS  FORMER  COLLEAGUE  AND  KNEW  OPERATION.  

Public  Access  =  Clear  &  Present  Danger  

REPORTER  &  CAMERAMAN,  DISLIKED  BY  SHOOTER,  WORKED  TOGETHER  ALMOST  EXCLUSIVELY,  PROVIDING  EASY  TARGET.      STAFF  HAD  NO  PERSONAL  SAFETY  TRAINING,  SECURITY  PLAN.  

LIVE  REMOTE  PROVIDED  EXTRA  “FAME”  MOTIVE  TO  SHOOTER.    

WDBJ-­‐TV  MURDERS  

STATION  IGNORED  WARNING  SIGNS.  

The  Rhode  Island  Nightclub  Fire  

WHEN  EVENTS  GO  WRONG  

100  DEAD,  INCLUDING  WHJY  EMCEE/HOST,  MIKE  GONSALVES.  

MORE  INJURED.  

A  SECURITY  GUARD/BOUNCER  STOPPED  PATRONS  FROM  USING  THE  STAGE  EXIT,  SAYING,    “IT’S  JUST  FOR  THE  BAND.”  

WPRI-­‐TV  PAID  $30  MILLION  TO  SETTLE  CLAIMS  BECAUSE  ITS  CAMERA  GUY  BLOCKED  THE  EXIT.  

CLEAR  CHANNEL  RADIO  PAID  $22  MILLION  IN  CLAIMS.  

MINNESOTA  PUBLIC  RADIO  HOST  STALKED  FOR  MONTHS.  

Visibility  Belies  Vulnerability.  Appropriate  AcZon  Results  in  PosiZve  Outcome.  

FEAR  FORCED  TALENT  TO  TAKE  EXTENDED  LEAVE.      RESTRAINING  ORDERS  PROVIDED  LITTLE  SATISFACTION.  HOME  COMPROMISED.    

STALKER  APPREHENDED,  ENTERS  GUILTY  PLEA  AND  SENTENCED.  

MARY  LUCIA  STALKER  

PERSONAL  PROTECTION  REQUIRED.  STATION  ACTS  APPROPRIATELY.  

PROTECT  AGAINST  A  STALKER  

TAKE  THREATENING  LETTERS,  EMAILS,  TELEPHONE  CALLS  AND  SOCIAL  MEDIA  POSTS  SERIOUSLY.  

   STALKERS  HAPPEN  IN  EVERY  WALK  OF  LIFE,  BUT  

THEY  ARE  A  NORM  IN  ENTERTAINMENT.  

IMMEDIATELY  REPORT  SUSPICIOUS  OR  AGGRESSIVE  BEHAVIOR  TO  THE  POLICE.    

LIMIT  SOLO  CAR  TRAVEL  AND  ALWAYS  CHANGE  ROUTES.    PLAN  YOUR  ROUTE  IN  ADVANCE.  

WALK  BETWEEN  BUILDING  AND  CARS  IN  GROUPS  OF  AT  LEAST  TWO  PEOPLE.  

CARRY  A  WHISTLE  AND/OR  PEPPER  SPRAY.    YES,  GUYS,  TOO.  

NEVER  USE  STAIRS,  EXCEPT  IN  A  FIRE  OR  OTHER  EMERGENCY.    IF  YOU  MUST  USE  THEM,  DO  SO  IN  GROUPS.  DO  NOT  ANSWER  UNFAMILIAR  TELEPHONE  CALLS  OR  OPEN  DOORS  TO  STRANGERS.  

BEWARE  ANY  FACE  THAT  YOU  DO  NOT  KNOW,  BUT  SEE  FREQUENTLY.  

IF  YOU  FEEL  YOU  ARE  BEING  FOLLOWED,  CROSS  THE  STREET  OR  DRIVE  YOUR  CAR  BACK  IN  THE  OTHER  DIRECTION.  

DON’T  WAIT  FOR  POLICE,  FEMA  OR  MILITARY.  THEY  MAY  ARRIVE  FAR  TOO  LATE  OR  NOT  AT  ALL.  .  

In  Today’s  World,  If  You  Want  To  Enjoy  ‘Freedom  Of  Speech”  Without  Limits,    Expect  Bad  Guys  To  Exercise  “Freedom  Of  AcUon.”  Fame  Carries  Risks.  

DON’T  IGNORE  WARNING  SIGNS  OR  THREATS.    

AS  AN  ABSOLUTE  LAST  RESORT,    ATTACK  THE  ATTACKER.  

KNOW  TWO  ESCAPE  ROUTES/EXITS.  GET  OUT  OF  THE  BUILDING  IF  YOU  CAN.  

SECURITY  LESSONS  FOR  BROADCASTERS  

WRITTEN  PREPARATION  PLANNING  AND  REPETITIVE  TRAINING  ARE  THE  KEYS  TO  YOUR  SURVIVAL.    

IF  ESCAPE  IS  IMPOSSIBLE,  LOCK  AN  OFFICE,  TURN    OFF  LIGHTS  AND  HIDE.  

YOUR  JOB  IS  TO  SURVIVE.      

CHANGE  YOUR  ROUTINE  REGULARLY.  BE  UNPREDICTABLE.  

LISTEN  TO  YOUR  INTERNAL  DANGER  WARNING  BELL.  

PROVIDE  TRAINING  TO  YOUR  TEAM.  

ENTERTAINMENT  AND  BROADCAST  COMPANIES  ARE  UNUSUALLY  “SOFT  TARGETS.”    BAD  GUYS  KNOW  THAT  MEDIA  &  ENTERTAINERS  ARE  RARELY  TRAINED  TO  PROTECT  THEMSELVES.  

ANNOUNCERS  STATE  DYNAMIC  OPINIONS  THAT  MAY  NOT  BE  SHARED  BY  BAD  GUYS.    

MEDIA  MAKES  AN  EVENT  OF  REPORTING  ATTACKS  ON  MEDIA.  BAD  GUYS  LOVE  PUBLICITY.    

PUBLICITY  RECRUITS  OTHERS  TO  THE  BAD  GUYS’  CAUSES.    EASE  OF  ATTACK  &  LOTS  OF  PUBLICITY  TURN  BROADCASTERS,  ENTERTAINMENT  AND  BIG  VENUES  INTO  BIG  TARGETS.    

PUBLIC  FIGURES  ARE  VALUED…AND  SOFT…TARGETS  

?  

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VISIBLE  SECURITY  IN    PLACE.  

EASY  DOOR  ACCESS    FROM  STREET.  

“HARD  TARGET”  

SAFETY  VIGILANT  CO-­‐WORKERS.  

WRITTEN  EVACUATION  PLAN..  

CHANGE  ROUTINES  FREQUENTLY.  

WHICH  TARGET  ARE  YOU  

“SOFT  TARGET”  

EMPLOYEES  OR  TALENTS  WHO  ARE  WELL-­‐KNOWN.  

PREDICTABLE  COMINGS  AND  GOINGS.  

COMPLACENT  BUILDING    OR  BUSINESS  MANAGMENT.  

FREQUENTLY  ASSIGNED  TO  “LIVE”  WORK  IN  PUBLIC  

PLACES.  

PRE-­‐RECORDED  CONTENT,  NOT  LIVE.  

RECEIVED  SAFETY  TRAINING.  

VISIBLE  SECURITY  IN    PLACE.  

“HARD  TARGET”  

CONSTANT  COMMUNICATION  BETWEEN  EMPLOYEES.  

WRITTEN  EVACUATION  PLAN.  

WORKS  WITH  LOCAL  1ST  RESPONDERS  TO  DETERMINE  

RESPONSE  BEFORE  IT’S  REACTIVE.  

LOCK  LOBBY  AND  OUTSIDE  ACCESS  DOORS  AT  ALL  TIMES.  

CREATE  PHOTO  IDS  FOR  VISITORS.  COLLECT  THEM  WHEN  THE  VISITORS  LEAVE.  

BEST  DEFENSES  FOR  BROADCAST  FACILITIES      

NEVER  PROP  OPEN  DOORS  “FOR  A  SMOKE.”  

AVOID  COMPLACENCY  AND  PREDICTABILITY.  

INVEST  IN  A  PROFESSIONALLY  WRITTEN  EMERGENCY  PLAN.  

LISTEN  TO  YOUR  INSTINCTS.  

TAKE  THREATS  SERIOUSLY.  NEVER  DISMISS  INFORMATION.  

PLAN  AT  LEAST  TWO  HIDING  SPOTS  AND  LOCATE    TWO  NEARBY  EXITS.  

DEVELOP  CODE  WORDS  TO  WARN    WORKERS  OF  DANGEROUS  SITUATIONS.  

•  CARRY  A  PHONE  LOADED  WITH  ALL  EMERGENCY  NAMES  AND  NUMBERS.  

•  LOAD  DIRECTIONS  TO  TWO  NEARBY  HOSPITALS.  

•  PROVIDE  A  SMALL  AMOUNT  OF  REGULATED  CASH  FOR  EMERGENCIES.  

•  GIVE  LIAISON  AUTHORITY  TO  CANCEL  OR  POSTPONE  THE  EVENT.  

.  

APPOINT  A  STAFF  SECURITY  LIAISON.  .  

HAVE  AN  AMBULANCE/EMTs    ON-­‐PREMISE.  

BEST  DEFENSES  FOR  EVENTS  

HIRE  LOCAL  OFF-­‐DUTY  POLICE  OFFICERS  AND  SUPPLEMENT  WITH    TEE  SHIRT  SECURITY.  

MAINTAIN  A  “GO  BAG”  FIRST  AID  KIT,  FLASHLIGHT,  BATTERIES,  FLAT  OF  WATER  AND  A  BOX  OF  SUSTAINABLE  FOOD  AND  WARM  CLOTHING  IN  YOUR  CARGO  VAN.    

DO  NOT  ALLOW  TALENT  TO  ATTEND  EVENTS  ALONE,  OR  TRAVEL  BY  THEMSELVES  TO  GET  THERE.  

BUY  INSURANCE  SPECIFIC  TO  THE  EVENT.  

IF  AIR  TRAVEL  IS  INVOLVED,  CREATE  A    HIGH-­‐RISK  TRAVELER  PLAN  &  TRAIN  TRAVELERS.  

BE  OBSERVANT.    A  FAN  GOES  TO  SEE  A  PERSONALITY  ONCE.    A  SECOND  TIME  MAY  BE  A  COINCIDENCE,  BUT  A  THIRD  TIME  IS  PROBABLY  A  WARNING  SIGN  OF  TROUBLE.  

KEEP  YOUR  HEAD  IN  STRESSFUL  SITUATIONS.  

WHEN  STALKERS  BECOME  STICK  UP  ARTISTS  

COOPERATE.  DO  NOT  LOOK  AT  THE  ROBBER’S  FACE.  

BE  RESPECTFUL.  

•  CARRY  A  “SECURITY  WALLET.”  •  IF  YOU  CAN,  HIDE  A  “TILE”  TRACKER  INSIDE  A  

CUSHIONY  FOLD  AND  TURN  OVER  THE  ROBBER’S  LOCATION  TO  POLICE.  

.  

IMMEDIATELY  GIVE  THE  ROBBER  WHAT  HE  WANTS:    

   ROBBERIES  HAPPEN  AND  THEY  CAN  BE  DANGEROUS.  

IF  YOU’RE  OUT  OF  THE  COUNTRY:  •  REGISTER  WITH  THE  STATE  DEPARTMENT  STEP  PROGRAM.  •  FILE  A  POLICE  REPORT  OF  ANY  THEFT.  •  SEE  THE  US  EMBASSY  OR  CONSULATE  IF  YOU  LOSE  YOUR  

PASSPORT.  •  BE  SURE  YOU  HAVE  HEALTH  AND  EVACUATION  INSURANCE  

THAT  APPLIES  TO  YOUR  DESTINATION.  

.  

DO  YOUR  HOMEWORK    

INVOLVE  EXPERTS  EARLY  IN  THE  PLANNING  PROCESS.    DOCTORS,  

POLICE  OFFICERS,  FIRE  MARSHAL,  CROWD  CONTROL,  STATION  

ATTORNEYS,  HEALTH  DEPARTMENT  AND  OTHERS.  

ADVANCE  PLANNING  AND  COMMUNICATION  IS  ALWAYS  PREFERABLE  TO  “BEGGING  FORGIVENESS.”  

PLANNING  MAY  MITIGATE  YOUR  LIABILITY  IF  SOMETHING  BAD  DOES  HAPPEN.  

KNOW  YOUR  ESCAPE  ROUTES  AND  HIDING  PLACES.  

POST  TRAINED  PEOPLE  AT  ALL  EXITS.  REMIND  ATTENDEES  OF  

EXIT  LOCATIONS  ON  THE  WAY  INTO  THE  EVENT  OR  

BEFORE  IT  BEGINS.   CREATE  A  COMMUNICATIONS  NETWORK    OF  KEY  PEOPLE.  

INVEST  IN  METAL  DETECTORS  AND  PEOPLE  WHO  KNOW  HOW  TO  USE  THEM.  

DRILL,  BABY!  DRILL!    

CHANGE  YOUR  ROUTINE.  

LIMIT  ACCESS  TO  YOUR  PERSONAL  INFORMATION.  

INVEST  IN  YOUR  SAFETY  AND  THOSE  YOU  MUST  PROTECT.  

KNOW  YOUR  HIDING  PLACES  AND  SAFE  LOCATIONS.        

USE  YOUR  SENSES  AND  PAY  ATTENTION  TO  THEM.  

IN  A  STRESSFUL  SITUATION,  YOU  WILL  DO  WHAT  YOU  PRACTICE  AND  TRAIN  TO  DO.    TRAIN  LIKE  YOUR  LIFE  DEPENDS  ON  IT.    IT  DOES.  

NEVER  RELY  ON  MILITARY  OR  LAW  ENFORCEMENT  TO  SAVE  YOU.    THEY’LL  BE  BUSY.    YOUR  SECURITY  IS  ON  YOU.  

BE  OBSERVANT  OF  YOUR  SURROUNDINGS,  INCLUDING  PEOPLE.    

CREATE  AN  EMERGENCY  SURVIVAL  PLAN  AND  SHARE  IT  WITH  STAKEHOLDERS.  

BE  PREPARED.        

BEWARE  OF  UNFAMILIAR  FACES  YOU  SEE  THREE  TIMES  OR  MORE.  

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