shift supervisor pps training
TRANSCRIPT
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Shift Shift Supervisor Supervisor PPS TrainingPPS Training
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Logging InLogging In
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Shift Supervisor Shift Supervisor HomepageHomepage
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Volunteer HomepageVolunteer Homepage
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Setup OptionsSetup Options
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View VolunteersView Volunteers
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View VolunteersView Volunteers
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Scheduled Volunteer Scheduled Volunteer HoursHours
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Adding VolunteersAdding Volunteers
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View Volunteer ScheduleView Volunteer Schedule
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Individual Volunteer Individual Volunteer ViewView
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Volunteer Day Volunteer Day SchedulingScheduling
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Selecting Volunteer Selecting Volunteer HoursHours
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Scheduled MessageScheduled Message
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Verify Scheduled TimeVerify Scheduled Time
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Click to Next ScreenClick to Next Screen
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Days Time is ScheduledDays Time is Scheduled
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Full Schedule ViewFull Schedule View
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Removed Wrong DatesRemoved Wrong Dates
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Edit FeatureEdit Feature
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Edit Volunteer Details Edit Volunteer Details ViewView
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Edit Volunteer ScheduleEdit Volunteer Schedule
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Volunteer Schedule ViewVolunteer Schedule View
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Adding VolunteersAdding Volunteers
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Daily ViewDaily View
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Host MessagesHost Messages
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Host Message ViewHost Message View
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NotesNotes
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Notes ViewNotes View
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Staff Notes SampleStaff Notes Sample
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Volunteers Notes Volunteers Notes SampleSample
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Using the Event PageUsing the Event Page
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Using Event CalendarUsing Event Calendar
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Choosing A WinnerChoosing A Winner
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Winner ChosenWinner Chosen
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Edit EventEdit Event
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Pledges In ProgressPledges In Progress
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In Progress ViewIn Progress View
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Clearing Pledges In Clearing Pledges In ProgressProgress
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Clearing in-progress Clearing in-progress callscalls
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Logged InLogged In
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Logged In ViewLogged In View
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View RecordsView Records
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View Records to Monitor View Records to Monitor PledgesPledges
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View One Day at A TimeView One Day at A Time
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Records DisplayedRecords Displayed
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Individual SummaryIndividual Summary
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Individual ViewIndividual View
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Ok I think that Ok I think that covers it all…covers it all…
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A Few Friendly A Few Friendly Reminders…Reminders…
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Note Messages…Note Messages…
Please make sure they Please make sure they are completely filled out! are completely filled out!
You collect them from You collect them from volunteers and volunteers and
membership collects membership collects them from us.them from us.
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Make Volunteers Make Volunteers ComfortableComfortable
Remember we’re here all Remember we’re here all week long but we’re getting week long but we’re getting
paid. They’re here ‘cause paid. They’re here ‘cause they love us!they love us!
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Make Sure Make Sure Phones Are Off Phones Are Off
the Hookthe Hook
You don’t want phones without You don’t want phones without volunteers at them to ring. volunteers at them to ring.
When the phone light is on the When the phone light is on the phone is off the hook and calls phone is off the hook and calls
won’t come in!won’t come in!
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Ask Volunteers to Ask Volunteers to Share CallsShare Calls
Phones ring more at the lower Phones ring more at the lower numbered phones ask numbered phones ask
volunteers to let others take volunteers to let others take calls too.calls too.
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Have fun!Have fun!If this is your first time being a If this is your first time being a
shift supervisor feel free to shift supervisor feel free to come in and watch someone come in and watch someone else supervise before your else supervise before your
shift. It helps to watch shift. It helps to watch someone else in action!someone else in action!