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#crownworkplace #shaunwbaker #fmpevent The Workplace Revolution

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#crownworkplace #shaunwbaker #fmpeventThe Workplace Revolution

#crownworkplace #shaunwbaker #fmp

Shaun BakerHead of Workplace Relocations at Crown Worldwide

AGENDA

from separation and segregation, to slides and open spacewhat next for the working environment?

Drivers / Influences / Outcomes

Latest Technologies

Workplace Futures

Crown Worldwide

Source: Crown

WHO ARE CROWN WORLDWIDE?

Crown WorldwideWHO ARE CROWN WORLDWIDE?

Source: Crown

Privately held company: Established in 1965

Crown WorldwideWHO ARE CROWN WORLDWIDE?

Source: Crown

Crown Workplace Relocations Create inspiring workplace environments from concept to implementation.Crown Records Management Document storage, file management, digital and magnetic media management and IT integration.

Crown Information Management Services Information Audits, Data Protect Regulation Guidance and Information Governance.

Crown World Mobility Manage the end-to-end assignment or relocation process as to the clients policy and the customers needs.

Crown Fine Art Transport, storage, exhibit and restoration.

Crown Wine Cellars Wine storage and private members club.

THE WORKPLACE REVOLUTIONHISTORYStudy the past if you would define the future

Source: Confucius

HISTORY - A BRIEF TIMELINE

Source: Crown1940s - 1950s DOWN COME THE WALLS

In the first half of the 20th century, many white-collar workplaces were still organized into rows of corridor offices. But by the 1950s, offices had begun to shift to the kind of layout you might see in Mad Men: a ring of offices around the corner of the room, surrounding a secretarial pool or accountants in the middle.

THE WORKPLACE REVOLUTION

Subjective

HISTORY - A BRIEF TIMELINE

Source: Crown1960s OPEN PLANIn1958, two German brothers, Wolfgang and Eberhard Schnelle, developed the open office layout. They did away with personal offices, changed the straight rows of desks into free-flowing groupings that were based on ones department, and added in break areas and plants to visually break up the space. They called their design Brolandschaft, or office landscape. The design was thought to facilitate collaboration, and, as it appealed to Managers then as it does today for its flexibility and cost saving.

THE WORKPLACE REVOLUTION

Subjective

HISTORY - A BRIEF TIMELINE

Source: Crown1970s 1990s RISE OF THE CUBICLE

Initially, the cubicle was seen as liberating, providing autonomy to workers who had grown weary of the Big Brother is Watching You experience of the open office. The inventor of the cubicle, Robert Propst, criticised the open office of the 1960s as a wasteland that saps vitality, blocks talent, frustrates accomplishment.

THE WORKPLACE REVOLUTION

Subjective

HISTORY - A BRIEF TIMELINE

Source: Crown2000s COFFEE SHOPS & FUN

With the new millennium came a realisation that, perhaps, nobody needs to be in the office at all. The rise of coffee shops and wireless technology were just two of the ways in which employees felt freed from their cubicles. The reaction inside the office was to make things more fun and to create an environment in which work and leisure could happen in one space.

THE WORKPLACE REVOLUTION

Subjective

OFFICE SLIDES

Source: Crown

Stuck in the 2000sTHE WORKPLACE REVOLUTION

Important to undertake a utilisation study. It could identify potential space savings. Look at ratios.

BALL PITS

Source: Crown

Stuck in the 2000sTHE WORKPLACE REVOLUTION

Important to undertake a utilisation study. It could identify potential space savings. Look at ratios.

BEACH HUTS

Source: Crown

Stuck in the 2000sTHE WORKPLACE REVOLUTION

Important to undertake a utilisation study. It could identify potential space savings. Look at ratios.

BEAN BAGS

Source: Crown

Stuck in the 2000sTHE WORKPLACE REVOLUTION

Important to undertake a utilisation study. It could identify potential space savings. Look at ratios.

SWINGS

Source: Crown

Stuck in the 2000sTHE WORKPLACE REVOLUTION

Important to undertake a utilisation study. It could identify potential space savings. Look at ratios.

TELEPHONE BOX

Source: Crown

Stuck in the 2000sTHE WORKPLACE REVOLUTION

Important to undertake a utilisation study. It could identify potential space savings. Look at ratios.

VEHICLES

Source: Crown

Stuck in the 2000sTHE WORKPLACE REVOLUTION

Important to undertake a utilisation study. It could identify potential space savings. Look at ratios.

INVENTIONLAND THE PINNICLE OF THEME PARK WORK ENVIRONMENTS

Source: Crown

Stuck in the 2000sTHE WORKPLACE REVOLUTION

HISTORY - A BRIEF TIMELINE

Source: Crown2010s WELLBEING

Employers and their staff realised quite quickly that theres more to well-designed offices than a games room. The most modern workplaces encourage a sense of community, collective problem solving and well-being. And its biophilic design that can complement all of these ideas not just because nature has an impact on our health and performance, but it encourages a whole person view of people at work. Environments that are well connected with nature, and allow us to connect with each other.

THE WORKPLACE REVOLUTION

Subjective

Source: World Green Building CouncilThere is overwhelming evidence which demonstrates that design of an office impacts the health, wellbeing and productivity of its occupants.WHY IS THIS IMPORTANT?

THE WORKPLACE REVOLUTION

WHY IS THIS IMPORTANT?

Source: Nuffield HealthSICK NOTEPeople link health with happiness.As an organisation gets bigger wellbeing typically goes down27%less sick days with healthy staffoverall reduction in absenteeism where staff are classified as fit and healthy20%

THE WORKPLACE REVOLUTION

Health & Safety is a good story.

Records began 1974 651 fatal injuries at work

2013/14 85

Put into perspective a worker dies every 2 days on the football stadium construction site in Doha.

Source: Crown

WHERE ARE WE NOW?

THE WORKPLACE REVOLUTION

WHAT IS AN AGILE WORKPLACE?

Source: Crown

WORK IS AN ACTIVITYNOT A PLACE

Its about bringing people, process and technology together in the most appropriate environment to fulfil a specific taskTHE WORKPLACE REVOLUTION

WHAT IS AN AGILE WORKPLACE?

Source: Leesman Index

ACTIVITY BASED WORKINGA choice of work settings specifically designed for a task giving employees a where, when and how. 12mthe annual saving to PWC having implemented an agile work environment at their More London site. 6k staff working in a space traditionally allocated to 4kof people surveyed say the design of their workspace is important to them85%THE WORKPLACE REVOLUTION

ENVIRONMENTS

Source: Crown

THE WORKPLACE REVOLUTION

Important to canvas staff views on preferences.

Dont be funky for funky sake.

One solution does not fit all.

Recount colleague on dusty slide in office.

ACOUSTICS

Source: Crown

THE WORKPLACE REVOLUTION

Herman Miller study has found that higher stress levels are measured within quiet environments.

PERSONAL CONTROL

Source: Sage Saint GobainTHE WORKPLACE REVOLUTION

Humans are hardwired to connect with the natural world.

Not only is there an actual benefit but staff perception is that there is going to be a benefit which is equally powerful.

BIOPHILIA & COLOUR

Source: Google

THE WORKPLACE REVOLUTION

Biophilia literally means Love of Life

FURNITURE SOLUTIONS

Source: CrownTHE WORKPLACE REVOLUTION

Source: Crown

WHAT WILL THE WORKPLACE OF THE FUTURE LOOK LIKE?

WORKPLACE FUTURE

TECHNOLOGY

Source: McKinsey

the year sales of tablets will outstrip laptops.2017The single most important piece of technology to enable agile working is wifi and in particular instant connectivity and available bandwidth.

Improved communication & collaboration through social technologies could raise productivity by as much as 25%

WORKPLACE FUTURE

Remember an Agile workplace is about bringing PEOPLE PROCESS & TECHNOLOGY together in an appropriate environment.

TECHNOLOGY

Source: Crownuse of mobile apps will surpass that of Internet domain names, making mobile apps the dominant means of engaging with brands.2016The emergence of collaboration sites, such as Lync, Chatter, Dropbox and Skype are leading to new work practices. Staff can now work together on documents at the same time in different parts of the world.

WORKPLACE FUTURE

WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

Accelerated rate of change

We always over estimate the change that will occur in the next 2 years and under estimate the change that will occur in the next 10WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

Bill Gates

WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

STAR TREK 1968Wifi Tablet Computer Flat Screen colour TV Hand held mobile communicatorSelf fulfilling prophecy

Virtual Reality

VR is considered to have begun in the 1950s but early elements of it can be traced back to the 1860s and long before the development of digital technology.

1920s the worlds first flight simulator by Edwin Link.

1957 known as Sensorama an interactive theatre experience by Morton Heilig.

1968 Ivan Sutherland created the Ultimate Display: a head mounted display.WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

Accelerated rate of change

Source: CrownWORKPLACE FUTUREWHAT WILL IT LOOK LIKE?Microsoft Hololens

Source: Crown

WORKPLACE FUTUREWHAT WILL IT LOOK LIKE?The internet of everything

Source: CrownWORKPLACE FUTUREWHAT WILL IT LOOK LIKE?

The internet of everything

Source: CrownWORKPLACE FUTUREWHAT WILL IT LOOK LIKE?Wearable Technology

WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

Artificial Intelligence

WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

Artificial Intelligence ARTIFICIAL INTELLIGENCE

(AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans.

WORKPLACE FUTURE

Source: MapiqWHAT WILL IT LOOK LIKE?Work Smarter

Work smarter and use the office more effectively.Mapiq shows everything you want to know about your workplace in an intelligent 3D map.

WORKPLACE FUTURE

Source: MapiqWHAT WILL IT LOOK LIKE?Work Smarter

WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

Accelerated rate of change

WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

AmazonFacebookAppleIn touch with nature

WORKPLACE FUTURE

Source: RAAAFWHAT WILL IT LOOK LIKE?

WORKPLACE FUTURE

Source: RAAAFWHAT WILL IT LOOK LIKE?

WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

INSTANT TRAVEL

On my wish list

WORKPLACE FUTURE

Source: CrownWHAT WILL IT LOOK LIKE?

LIVE LONG & PROSPERThank You

Source: Crown

HOW CAN I CREATE A FUTURE PROOF WORKSPACE?

WORKPLACE FUTURE

Source: CrownCONCLUSIONWellness The state of being comfortable, healthy or happy.

Agile Workplace is an environment bringing people, process and technology together in the most appropriate surroundings to fulfil a specific task.

Evidence based decisions only 7% of business who take action bother to assess if its working. Review and dont be afraid to make changes.

Considerations

Staff DemographicsInterior LayoutLook & FeelTechnologyAir Quality / Thermal ControlDaylight / Task LightAcousticsBiophilia

WORKPLACE FUTURE

Dont be afraid to change what doesnt work.

Source: CrownCONCLUSION ONE SIZE DOES NOT FIT ALLConcentrating at the workplaceThink tankTeamwork areasFormal communicationPublic zones

WORKPLACE FUTURE

Dont be afraid to change what doesnt work.

Source: CrownCONCLUSION (FUTURE)Corporate Culture

In the future workplace, there will be added pressure to adapt quickly to change, work smarter, increase productivity and perform duties outside of ones job description.

Technology will continue to reshape the workplace, changing how and where we conduct business, as a result, flexibility and adaptability will be sought-after attributes in employees at all levels.

Companies must be aware of the demographic shift and how it will impact on their business. The workforce is getting older and work patterns will alter to accommodate part time and flexible working.

Brand enforcement will become more and more important as employees will seek the security of identity and a sense of belonging.

Coupled with a heightened awareness of design, employees will be more demanding of the quality and functionality of the work environment as health and wellbeing become a major driver in employer selection.

WORKPLACE FUTURE

Flexible working will become an issue as population ages.