sharing product images with ignify ecommerce
DESCRIPTION
Ignify eCommerce lets shoppers upload their product images to the web store, that act as customer reviews and help shoppers make an informed decision.TRANSCRIPT
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Share your product images withIgnify eCommerce
Let your customers share their images of your products to promote sales.
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Ignify eCommerce
FEATURE OVERVIEW AND CONFIGURATIONHighlights of share your customer images feature.
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Ignify eCommerce
Feature Overview
By sharing their product images, customers increase their engagement with your web store. Such customers bring in their friends and family to show off their images, in effect boosting sales through higher footfall and time spent browsing the web store.
Customers who share their images are also likely to share the same on social media platforms, bringing in more people to your web store. Such customer generated publicity goes a long way in increasing brand recognition and customer loyalty.
Greater customer engagement and footfall
Improve brand recognition Unique way to showcase customer reviews
Customer images of your product are treated as customer reviews, and highlight product features. Visual reviews are more exciting for a shopper and also add value to your product display page.
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Ignify eCommerce
Upload permissions for guest usersThe Manager Panel allows the CSR to decide if he wants to allow guest customers to upload images on the web store. If he decides not to allow uploading of images, then the sharing product images feature will be disabled for guest customers.
Permissions for registered customersThe upload images feature is available to all registered customers. The CSR can set if these registered customers can upload images upon login, or after they have made their first purchase.
Specify file extensions and sizeThe Global Setup allows the CSR to specify the file types and the file size allowed for the customers when they upload images to the web store.
Ignify eCommerce
UPLOADING IMAGESUnderstanding how customers upload images from the web store
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Ignify eCommerce
Browse, select, uploadA customer adds images by clicking on the ‘’Share your own images” button on the product detail page. A pop-up is launched where the customer browses and uploads the image from his device. The image goes to the CSR for moderation.
Avoid objectionable imagesCustomers can upload only those images that they own, or have permission to use, and those which do not violate any copyrights. Also, images that are illegal, obscene, offensive, pornographic, and ethnically or racially offensive should not be uploaded. Such images can be deleted by the CSR.
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Ignify eCommerce
Enhance your image with captionsImages uploaded by customers would be visible on the respective product details page on the web store. Details of each image such as image caption, description, uploaded by, uploaded on and number of likes and dislikes are shown.
Carousel view of imagesThe product display page shows three images along with the link to all other customer images. Clicking on this link will direct the customer to a carousel like view of all customers’ images.
Ignify eCommerce
MODERATE IMAGES IN THE MANAGER PANEL
Understanding the Manager Panel and the CSR’s role in uploading images.
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Ignify eCommerce
Control images displayed onlineThe CSR sees all uploaded images in the Manager Panel, and approves or rejects them after reviewing them for quality. Once approved, the images are displayed on the web store on the respective product display page. Moderation ensures that quality standards for images displayed are maintained.
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Delete ‘dislikes’ and commentsThe CSR can delete and thereby control the number of dislikes that are displayed on the web store for any particular image. He can also delete comments for an image through the Manager Panel.
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Contact UsPhone - +1 (888) 446 4395 / [email protected]
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Questions? Contact us!Address:200, Pine Avenue, 4th FloorLong Beach, CA 90802
Phone:+1 (888) IGNIFY5
Email:[email protected]
Know More!Check out our eCommerce Blogs for tips on optimizing your eCommerce Channel.
Find out More @
www.ecommercefordynamics.com
Follow @ignifyecommerceon Twitter