SharePointSuperHero:

The Business Analyst

MNSPUG-April 2016Presented by Liz Sundet

About Me• Liz Sundet– Business Development Manager• MBA, PMP, CBAP, CSM

• Musician: Dog Lover:

• Biker: “Throttles, not pedals”• Email: lsundet@earthlink.net • Follow on Twitter: @percusn

• Connect with me on LinkedIn • http://www.linkedin.com/in/lizsundet/

• Blog: itsocialbutterfly.wordpress.com

• Business Analyst True and False• Techniques for SharePoint from a BA

• Behaviors of a BA

http://www.iiba.org/

Certified Business Analysis Professional™ (CBAP®)

Are you a Business Analyst?

IIBA Defines a BA as anyone doing BA work

This can include any title in the organization from a janitor to a CEO as long as they are doing the work of a BA

True or False

True or False?

The first question a BA should ask is WHY?

“A BA has a license to ask anyone in the organization any question at any time…

…but they need to know how to ask it”

Bob Prentiss-@BobtheBA

A Business Analyst is involved in Strategy?

True or False?

IIBA:Defines 4 tasks for Strategy Analysis

From the BABOK v3 Knowledge Area

Junior Business Analyst

Business Analyst

Business Systems Analyst

Sr. Business Analyst

Principal Analyst

Experience

Tactical

Strategic

True or False

A Business Analyst can also be a Project Manager?

What does it take to paint the room black?

Project Manager=Time, Cost, Scope

BA= Why, Value

Scope Risk

Communication Stakeholders

Crossover areas to consider:

The Big Question?

Q: Can one person do both Project Management and Business Analysis?

A: Not on the same project

True or False?

A Business Analyst should gather requirements?

to bring together into one group, collection, or place to bring together or assemble from various places, sources, or people; collect gradually

to pick or harvest from its place of growth or formation

Elicit or Elicitation:to draw or bring out or forth; educe; evoke

True or False

The IIBA recognizes BA’s for their work as developers, designers, testers and teachers?

Techniques for a SharePoint BA

50 Techniques from the IIBA

Interview

Discovery

Visioning

The Vision to see the future…

Define success for you on this project.

What is the biggest problem the organization is facing in terms of

being more productive?

What does the end result look like?

MoSCoW:• Must Have• Should Have• Could Have• Won’t Have

Innovation GamesSailboat/Speedboat

If I were a SuperHero…

MindMapping

Origins of Mind Mapping

1974

Guidelines Mind Map

www.kootation.com/art-mind-maps.html

Practice Makes Perfect

Where to go on family vacation

What ways will you use Mind Mapping for design or deployment?

Yes…There’s an app for that

Business Process Mapping

Define SharePoint WorkflowDefine Solution Elements

Start with an As-IsEnd with a To-Be

Explain the change

We are faced with processes every day

From Driving to work

To Brushing your teeth

To Scheduling a vacation

40

The Basics

41

Boxes and Arrows

Activity 1 Activity 2

Common Elements• Activities• Decisions• Events• Flow• Roles• Swimlanes and

Pools• Terminal Points

42

Start (Terminal)

End (Terminal)

Activities

Decision

Just like views in SharePoint…consider your Stakeholders

43

Show Don’t Tell

Pinky: Egad Brain! I wish I was as smart as you.Brain: I wish you were as smart as a tree stump, Pinky.

Some soft skills may be needed before you take over the world

http://www.iiba.org/Careers/Business-Analysis-Competency-Model.aspx

Analytical Thinking and Problem Solving:

• Creative Thinking• Decision Making• Learning• Problem Solving• Systems Thinking• Conceptual Thinking• Visual Thinking

Behavioral Characteristics:

• Ethical• Accountable• Trustworthy• Organized• Good Time

Management• Adaptable

Business Knowledge:• Business Acumen• Industry Knowledge• Organizational Knowledge• Solution Knowledge• Methodologies

Communications Skills:• Verbal Communication• Written Communication

• Non-Verbal Communication• Listening

Interaction Skills:• Facilitation• Leadership• Influencing• Teamwork• Negotiation• Conflict Resolution• Teaching

Tools and Technology:

• Office Productivity• Business Analyst Tools• Communications Tools

References:

• IIBA BABOK v3, c. 2015• PMI PMBOK fourth edition,

c.2008• MNSPUG, Innovation Games

Session with Sarah Haase, Sept, 2015

• Bob Prentiss, @BobtheBA• Marvel Comics, DC Comics and all

those people that are real-life superheros!