Driving User Adoption with a SharePoint Centre of Excellence

Ant Clay

bit.ly/BuySPGovManifesto

WHAT’S THE PROBLEM WITH USER ADOPTION?

WHAT IS THE CENTRE OF

EXCELLENCE?

WHY DOES IT WORK AND HOW CAN I DO THIS IN MY ORGANISATION?

WELCOME

what‘s the problem?

what is the answer

I just told you!

user adoption = training?

centre of excellence

marketing sales finance

start-up

create a clear vision

complexity users value

who isn’t involved?

who is involved?

support

public and private classes

online training - live

create an evolving story

tummelers

4 reasons this works

1. outward facing

2. autonomous

3. holacracy

4. serendipity

challenges

centre of excellence(s)

sustain change…

what do you do next?

Thanks for your time

and attention…

bit.ly/BuySPGovManifesto

Thank you for attending!