seven mistakes of the leader
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The top 7 mistakes leaders make andhow you can be different!
Craig Nathanson
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About Craig Nathanson
26 years of senior management experience Founder and President, The Vocational Coach, The Best Manager Professor, Speaker, Author, organizational consultant and workshop leader in human
and organizational growth Author of numerous books :
How to find Right work during challenging times: a new approach to your life and work after 40 The Best Manager- Getting better results WITH people P Is For Perfect: Your Perfect Vocational Day Discover and Live your Passion 365 Days a Year
Executive Coach College professor focused on management and organizational behavior MS Telecom Management, MA Human Development, Ph.D candidate- Human and
Organizational Development On-line community www.thevocationalcoach.com and www.thebestmanager.com
http://www.thevocationalcoach.com/http://www.thebestmanager.com/http://www.thebestmanager.com/http://www.thevocationalcoach.com/ -
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Key learning outcomes!
Learn the top 7 mistakes which leaders make Learn how to be a systems thinker Learn why self awareness is important to leading yourself
and others Understand what a leadership system is Learn the differences between leading and managing Understand the differences between managing and
coaching Understand what an effective coach does Learn the best 7 steps towards becoming a better leader Summary of key learning and next steps
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Instead- be a systems thinker
Understanding the bigpicture
Looking for connections andpatterns Ask questions to learn Test assumptions
Understand current thinkingmodels Focus on the Process
Change perspectives toincrease understanding
Seek to understandcause and effect
Focus on structure not onblame
Look for leverage in thesystem
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Systems Thinkers How -To
Look for interrelationships, not things Example the farmer and the crop
Lowest level of thinking Use what has worked in the past
Look at patterns A more sophisticated way of thinking Short term results vs. unintended consequences
Always look for root causes
Why is this occurring?
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Systems Thinking How -To
Many leaders also fail when they ignore systems thinking Results in a short -term fix focus Reactive rather than proactive Ignore patterns and operate in fire drill mode
May see what they want to see Instead important to look at patterns over time
Over-emphasis on analysis, rather than synthesis
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How self awareness leads to better leadership
How to become more self aware Who are you (Purpose) What is most important to you (values) How do you role model daily what is most important
(behaviors) Are your abilities (what you are motivated to do) and your
deepest interests aligned? Does your work match both high challenges and high skills? Are you positive, open and friendly to others?
Do you listen to others and have empathy? Are you a person of high integrity? Do you find joy in your work and seek ways to develop and
learn?
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Build a leadership system?
A leadership system Provides an operating structure Contains a Vision, mission, values and behaviors Shapes a Culture
Creates and motivates change Strives to set and reach goals towards a desired state Persuades and influences Creates and communicates a vision
And every action in the system affects all other parts
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Leading vs. managing
Focused on Planning organizing monitoring
Requires subordinates Directing and
communicating Operational decision making
Budgeting Solving problems
Formal hierarchical role Emphasis on stability Results-oriented Minimizing risk
Shorter term view
Managing
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What is coaching?
Think of a basketball coach
(the one who doesnt yell)
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What an effective coach does
Is caring and focused Is a great listener and communicator Is always looking for coaching moments Gives informal and formal feedback Shares the responsibility for behavior change Is positive and proactive Is focused on staff development and teaching
Puts equal focus on BOTH managing and coaching
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Managing vs. Coaching Both are needed
Managing Measuring Monitoring Walking around/observing to
gather data Communicating - disseminating
information Deciding Setting goals Organizing
Coaching Helping people to develop Asking questions Collaborating with employees Building strong interpersonal
relationships with employees Providing feedback on
behaviors with positive intent
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Where do you stand with your coaching skills?
Good Uses lots of questions Listens well
Feels responsible for youremployees development Gives feedback on behavior
with positive intent Builds strong teams which
work together well Have patience with people and
open-minded
Not So Good Communicates with opinions
and rarely asks questions Poor listener Sink or swim attitude with staff Feedback is more evaluative
with a negative tone Little emphasis on building
strong teams Little patience and resistant to
change
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The 7 best steps towards great leadership
Great leaders Set a clear vision and explain the desired state of all activities Show people you care about them Be consistent and a person of high integrity
Align people together matching abilities and interests Communicate often sharing all plans and progress Set plans and goals together. Agree on metrics of success Make people development and on-going education a priority
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Summary
Good leaders Practice positive leadership behaviors daily Think about the impact of their actions (systems thinking) Are self aware
Understand that all parts of the leadership system affect all otherparts Use leading, managing and coaching methods to work together Role model integrity, open communications and positive caring for
developing others
Continue to develop themselves Show passion and joy for their work!