seven habits of highly effective risk - rims handouts/rims 15/tlt006/v-4 7 habits...seven habits...
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SEVEN HABITS OF HIGHLY EFFECTIVE RISK PROFESSIONALS
(TLT 032 and TLT 006)
Speakers: Steve Sachs, Director, Real Estate, Hotel and Gaming Practice, Willis Group
Tim Kraft, Risk Management Consultant
Learning Objectives At the end of this session, you will: Relate how Steven Coveys highly effective Seven Habits are
fully transferrable to our duties as Risk Professionals
Not surprisingly, success as a Risk Professional is tied to how we manage ourselves, our priorities and our relationships within our companies to create the win/win solution!
Speakers Steve Sachs
40 plus years of risk management, brokerage, and underwriting experience 30 years as Risk Manager for publicly traded real estate owner/developer of shopping malls,
new towns, and mixed use properties (The Rouse Company) Co-Founder of RIMS Real Estate Industry Session 10 years as Director on Bank Board; Chaired Audit and Governance Committees Risk and Insurance Real Estate Power Broker 2006 Legacy Leadership Award Leadership Howard County 2011 Howard County Chamber of Commerce Business Person of the Year 2005/06 Executive Vice President, Director Willis Real Estate, Hotel, and Gaming Practice
Tim Kraft 26 years brokerage and risk management consulting experience Practical leadership experience gained through U.S. Naval Academy and as a USMC
Infantry officer Early career: Direct sales as rep for Factory Mutual company selling to Fortune 1000 clients;
managed teams of 12+ professionals Past 15 years: Consultant specializing in construction insurance administration (OCIP) and
real estate risk management (development & property management); managing team of 7+ professionals
Stephen Covey Seven Habits Seven Habits of Highly Effective People Wildly successful book of wisdom
25 million copies worldwide since publication in 1989 Stresses the Character Ethic
Align values with universal and timeless principles Manifested in 7 habits:
1. Be Proactive 2. Begin with the end in mind 3. Put first things first 4. Think win/win 5. Seek first to understand, then to be understood 6. Synergize 7. Sharpen the saw
Great News! Risk Management is not rocket science its all about
Apply Coveys Seven Habits and youll be a hit!
P.S. Dont forget to personalize them.
Habit #1: Be Proactive
Own the Risk Management discipline within our company Anticipate needs and problems Know your companys business Know where to find solutions
We must always look to the horizon! Be seen as a problem solver
Address both pure and dynamic risk
Habit #2: Begin With The End In Mind
Move the needle! Results matter NOT activities
Results need to be aligned with company goals 3 Legged Stool - drivers for continuous success
1. Established standards for success 2. Accountabilities 3. Measurement metrics to confirm results
Habit # 3 Put First Things First
Understand and relish the role we play WE are Risk Busters!
In simple terms, 2 focuses:
1.Process Consistent way to conduct our business
Problems are opportunities to excel Fixing problems is why they pay us the big bucks
Habit #4 Think Win/Win
Before we can create a winning solution
We MUST understand our companys strategic objectives Short and long term goals Constraints Values
Connect with leaders at all levels We align with their objectives We speak their language (including metrics) We communicate in ways they want to see data and make decisions
We deliver solutions that impact results!
Habit #5 Seek First To Understand, Then To Be Understood
Give up control to gain control!
The process always starts with us actively listening to our constituents
NETSIL is Listen spelled backwards
WE listen to THEM first,
THEN WE respond
Habit #6 Synergize
Were leaders we must act like one!
We dont have to know everything, but ....
We are expected to be able to find the answers
Coordinate resources to meet the companys objectives
Constituents Fellow risk managers Broker (s) Internet
Be Passionate! Lead from the front! Make it fun!
Habit #7 Sharpen The Saw
Always ask questions Continued education
Within our discipline Business and leadership
Push people up!
Empower our teams Reward them with praise and recognition
Contact Information: Steve Sachs
email@example.com 410-209-0712 (M) 410-5845-8935 (W)
Time Kraft firstname.lastname@example.org 813-767-8323
Thank you for attending! Now go forth
Be the Go To Ambassador for Risk Management in your company!