SEVEN HABITS OF HIGHLY EFFECTIVE RISK - RIMS Handouts/RIMS 15/TLT006/V-4 7 Habits...SEVEN HABITS OF HIGHLY EFFECTIVE RISK PROFESSIONALS (TLT 032 and TLT 006) Speakers: ... • Seven Habits of Highly Effective People ...

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  • SEVEN HABITS OF HIGHLY EFFECTIVE RISK PROFESSIONALS

    (TLT 032 and TLT 006)

    Speakers: Steve Sachs, Director, Real Estate, Hotel and Gaming Practice, Willis Group

    Tim Kraft, Risk Management Consultant

  • Learning Objectives At the end of this session, you will: Relate how Steven Coveys highly effective Seven Habits are

    fully transferrable to our duties as Risk Professionals

    Not surprisingly, success as a Risk Professional is tied to how we manage ourselves, our priorities and our relationships within our companies to create the win/win solution!

  • Speakers Steve Sachs

    40 plus years of risk management, brokerage, and underwriting experience 30 years as Risk Manager for publicly traded real estate owner/developer of shopping malls,

    new towns, and mixed use properties (The Rouse Company) Co-Founder of RIMS Real Estate Industry Session 10 years as Director on Bank Board; Chaired Audit and Governance Committees Risk and Insurance Real Estate Power Broker 2006 Legacy Leadership Award Leadership Howard County 2011 Howard County Chamber of Commerce Business Person of the Year 2005/06 Executive Vice President, Director Willis Real Estate, Hotel, and Gaming Practice

    Tim Kraft 26 years brokerage and risk management consulting experience Practical leadership experience gained through U.S. Naval Academy and as a USMC

    Infantry officer Early career: Direct sales as rep for Factory Mutual company selling to Fortune 1000 clients;

    managed teams of 12+ professionals Past 15 years: Consultant specializing in construction insurance administration (OCIP) and

    real estate risk management (development & property management); managing team of 7+ professionals

  • Stephen Covey Seven Habits Seven Habits of Highly Effective People Wildly successful book of wisdom

    25 million copies worldwide since publication in 1989 Stresses the Character Ethic

    Align values with universal and timeless principles Manifested in 7 habits:

    1. Be Proactive 2. Begin with the end in mind 3. Put first things first 4. Think win/win 5. Seek first to understand, then to be understood 6. Synergize 7. Sharpen the saw

  • Great News! Risk Management is not rocket science its all about

    LEADERSHIP

    Apply Coveys Seven Habits and youll be a hit!

    P.S. Dont forget to personalize them.

  • Habit #1: Be Proactive

    Own the Risk Management discipline within our company Anticipate needs and problems Know your companys business Know where to find solutions

    We must always look to the horizon! Be seen as a problem solver

    Address both pure and dynamic risk

  • Habit #2: Begin With The End In Mind

    Move the needle! Results matter NOT activities

    Results need to be aligned with company goals 3 Legged Stool - drivers for continuous success

    1. Established standards for success 2. Accountabilities 3. Measurement metrics to confirm results

  • Habit # 3 Put First Things First

    Understand and relish the role we play WE are Risk Busters!

    In simple terms, 2 focuses:

    1.Process Consistent way to conduct our business

    2. Problems

    Problems are opportunities to excel Fixing problems is why they pay us the big bucks

  • Habit #4 Think Win/Win

    Before we can create a winning solution

    We MUST understand our companys strategic objectives Short and long term goals Constraints Values

    Connect with leaders at all levels We align with their objectives We speak their language (including metrics) We communicate in ways they want to see data and make decisions

    And then

    We deliver solutions that impact results!

  • Habit #5 Seek First To Understand, Then To Be Understood

    Give up control to gain control!

    The process always starts with us actively listening to our constituents

    NETSIL is Listen spelled backwards

    WE listen to THEM first,

    THEN WE respond

  • Habit #6 Synergize

    Were leaders we must act like one!

    We dont have to know everything, but ....

    We are expected to be able to find the answers

    Coordinate resources to meet the companys objectives

    Constituents Fellow risk managers Broker (s) Internet

    Be Passionate! Lead from the front! Make it fun!

  • Habit #7 Sharpen The Saw

    Always ask questions Continued education

    Within our discipline Business and leadership

    Push people up!

    Empower our teams Reward them with praise and recognition

  • Questions?

  • Contact Information: Steve Sachs

    steve.sachs@willis.com 410-209-0712 (M) 410-5845-8935 (W)

    Time Kraft tkraft@jbg.com 813-767-8323

    Thank you for attending! Now go forth

    Be the Go To Ambassador for Risk Management in your company!

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