NETWORKING AND DEVELOPMENT EVENT IIKWALATA LODGE

4 OCTOBER 2014

THE SEVEN HABITS OF A HIGHLY EFFECTIVE PRESENTER

CHARLES COTTER

DEFINITION OF “PRESENT”

• Gift (noun)

• Tense of Time (in the moment)

• Delivery (verb)

• Present-able (adjective)

REALITIES OF BEING A TRAINER• All trainers share a learning motive.

• All fundamental definitions of learning include, “….change in behaviour.”

• Trainers operate/trade in the following asset-based currency:

Knowledge (brokers) Business Intelligence Intellectual Capital and Property

• To remain strategically competitive and relevant in a cut-throat industry and dynamic market, trainers need to position themselves as Thought Leaders.

• Summary: Learning, Changing and Leading?

SO WHAT IS THE COMMON DENOMINATOR?

THE SIGNIFICANCE OF PRESENTATION-BASED, LEARNING INFLUENCE

• Presentations and presentation skills become the trainer’s primary vehicle and driver to exercise and expand their learning-fueled influence

• Trainers are facilitators and conductors of learning

• So how do trainers optimize their learning influence and impact?

ARISTOTLE’S RHETORICAL TRIANGLE

PRESENTATION OVERVIEW -FUNDAMENTAL QUESTIONS

• What makes a memorable presentation?

• What are the characteristics of an effective presenter?

• What are the habits of a highly effective presenter?

CHARACTERISTICS OF A GOOD PRESENTER

• Good eye contact

• Confident manner

• Interesting voice

• Appropriate pace

• Knowledge

• Enthusiasm

• Imagination

SECRETS OF A GOOD PRESENTATION

• Clear objectives

• Logical structure

• Complementary/Supportive Visuals

• Thorough and proper preparation

• Correct pitch

• Opportunity for questions

PRESENTATION ICEBERG

• PUT IT ACROSS (PIA) – Delivery

• PUT IT TOGETHER (PIT) – Planning and Preparation

THE SEVEN HABITS OF A HIGHLY EFFECTIVE PRESENTER

• P URPOSE-DIRECTED AND DRIVEN

• R ELENTLESS RESEARCHER

• E NGAGING

• S TRUCTURED AND SYSTEMATIC, YET SPONTANEOUS

• E NERGIZING

• N URTURING

• T ARGETED AND TAILOR-MADE APPROACH

PURPOSE-DIRECTED AND DRIVEN

• Purpose provides direction and focus to the presentation – navigational “GPS”

• “Train towards outcomes, measure against outcomes.”

• Value of meticulous planning and preparation – “Boy Scout” mentality

• Lesson/Presentation Plan (with defined learning outcomes; interventions and activities)

• Sign-posting

RELENTLESS RESEARCHER

• Master scientific research methodology and process

• “Validity + Reliability = Credibility”

• Foundation that offers value-adding, business intelligence

• Conduct a proper audience analysis

• Objective: Delivery of a captivating, meaningful and riveting presentation, thereby enhancing the audience recall and retention

ASSIMILATION/LEARNING STYLES

ENGAGING

• Establish and maintain a connection and rapport with audience

• Promote active learning and participation

• Demonstrate empathy, sincerity and compassion

• Connect both intellectually (minds) and emotionally (hearts) with audience

• Adopt the appropriate tone

• Avoid the engagement conspirator and nemesis – TECHNOLOGY

• Objective: Facilitate commitment and involvement from audience to both the learning process and content

INTELLECTUAL-EMOTIONAL MATRIX

High Intellect/Low

Emotion (GURU)

High Intellect/High

Emotion (CONNECTOR)

Low Intellect/Low

Emotion (PATRONIZER)

Low Intellect/High

Emotion (PEOPLE-PLEASER)

APPROPRIATE TONE OF YOUR PRESENTATION

TECHNOLOGY-PERSONAL TOUCH MATRIX

High Tech/Low Touch (ASSASSIN

-Death by PowerPoint)

High Tech/High Touch

(OVERWHELMER)

Low Tech/Low Touch (TALK AND

CHALKER)

Low Tech/High Touch

(ENGAGER)

STRUCTURED AND SYSTEMATIC, YET SPONTANEOUS

• Role: To simplify and clarify complex and abstract concepts

• Apply the Pareto principle:

Structured and Systematic methodology (80%) Spontaneous (20%) – latitude for improvisation and off-the-cuff learning - anecdotal

story telling

• Establish a logical and coherent flow of information

• “Don’t present to impress, present to be an agent of effective communication.”

• “Tell the audience what you going to tell them (preview); tell them (overview) and tell them what you told them (review).”

• A-I-D-A

A-I-D-A

ENERGIZING

• Role: To monitor, regulate, channel and sustain energy levels – personal and audience

• Evocative and emotive presentation

• Enthusiasm and Positivity

• Re-route and/or re-direct negative energy into positive outlets

• Sustainable and Re-newable sources of energy

• Passion should be your high octane fuel

• Presenters have to be switched on and stay “in the zone”

NURTURING

• Role: Capacitator

• Sensitive and Accommodating

• Learner needs based and style-oriented

• Respectful and Tolerant of learner diversity

• Responsible, but also learner-responsive

• Talent and skills development-oriented – strike a balance between nature and nurture

• Mission: “To convert and transform learner’s raw talent and latent potential into refined performance excellence.”

TARGETED AND TAILOR-MADE APPROACH

• “Avoid a one-sizes-fits all approach – customization is King/Queen.”

Accuracy Brevity Clarity

• “Be on point and to the point”

SUMMARY

• In order to achieve the 3I’s, Impact; Involvement and Influence, presenters need to apply the 3P’s:

Process-driven

Purpose-driven

People-driven

CONTACT DETAILS

• Charles Cotter

• (+27) 84 562 9446

• charlescot@polka.co.za

• LinkedIn

• Twitter: Charles_Cotter