setup new user procedure - domain and mail

BUSINESS OPERATING PROCEDURETitle: DOMAIN/MAIL USER ACCOUNT

SETUP

DOCUMENT NO:PAGE:ISSUE DATE:REVISON DATE:PREPARED BY:APPROVED BY:

1 of 139th July 2009DRAFTHong Chan Chuen

DOMAIN/MAIL USER ACCOUNT SETUP

1.0 PURPOSE

1.1 This procedure defines the standard System Configuration settings to be used when setting up new Domain and Mail user accounts

2.0 SCOPE

2.1 This procedure applies to all members of the Information Technology Department staff with specific security responsibilities

3.0 RESPONSIBILITIES

3.1 Information Technology Department Employees: Must ensure that user settings remain consistent when the System configuration information is accessed or modified.

4.0 PROCEDURE

4.1 From the admin tools select system configuration.


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4.2 Locate the department that the new users account should reside in and right mouse on “Create User”.

4.2.1


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Fill out the details; First name, Last name, Full name please change the Full name format to be last name, first name.

Set the user logon name to first initial + last name. In the event of a duplicate first initial and last name the first 2 characters in their first name would be used. Example: jatan

Select “Next” button


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4.2.2 Set the password to Welcome88 and check off “User must change password at next logon”

For ATS password policy and procedure see IT password standards.


4.2.3


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Put the user in the appropriate mailbox storage group. Choose the server that is relevant to your user and then choose the Mailbox Store that applies to the appropriate department.


Select “Finish” button

4.2.4

Open account using Active directory tool. Choose General tab


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Description: Business Unit (ex. IT, Finance etc)

Office: Physical Location (ATS Singapore)

Telephone: Phone number (Main Line)

Email: first initial and last name. If used already it is first & second initial and lastname.

Web page: www.atsautomation.com

Choose address tab


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Enter Address

Choose account tab


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Default setup


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Choose Profile tab

Login script: Based on what department the user works for.

Home folder: Connect Z: to location of home folders.


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Choose Organization tab

Title: Try to ensure accuracy this is displayed in email properties

Department: Enter department

Company: as above

Manager: Enter manager account

Choose Exchange Features tab


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Mobile Services: All should be Enabled

Protocols: All should be Disabled

Outlook Web Access require Manager approval


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Add relevant groups to the user based on their department.

Recommended to compare to other users in department

All users should belong to “everyone ATS”.

All users should belong to everyone (Business unit)

Users should have a department email distribution group.


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5.0 RELATED POLICIES, PRACTICES AND PROCEDURES

5.1 The following is a list of related policies. Contact the Information Technology department if you have any questions.

6.0 Document History

Version Date Updated Updated By Changes to this version

setup new user procedure - domain and mail

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