session #302: recognition works! - leadingage minnesota · weekly team meetings, monthly sprkchats...
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Session #302: Recognition Works!
Recognition Works!
Recognition builds morale
and increases retention
RECOGNITIONSTRATEGIES
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Team members who know their
contribution is important and their team
leader notices and supports them are
more likely to be loyal, dedicated and
happy team members
Every individual has a preference on how they would prefer to be recognized
Immediate, specific
Private?
Public recognition?
Personal
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Resources, templates and
tools for your recognition program
Recognition Resource Center
Recognition Resource Center
Free member service that
connects team leaders with tools
and resources to recognize
ongoing dedication, significant
contributions, years of service
and commitment.
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Share and learn from other
LeadingAge Minnesota members
Best Practices
Nominate a team member for
a statewide award
Stars Among Us Awards
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Caregivers
Volunteers
Leaders
Teams
How do you recognize your team?
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Employee RecognitionLeadingAge Minnesota Workforce Solutions Conference
Employee recognition
STARTS with culture…
20© 2015 Lifesprk LLC
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To spark the lives of
our clients and families,
we need to
spark our team first.
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“Culture doesn’t trump strategy, it IS strategy,” Joel Theisen, RN, CEO/Founder, Lifesprk
Getting Employees Engaged
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� Company mission and values
� Company purpose
� Right seat on the bus
� Provide tools to be successful in their role
� Align strengths with roles and team
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Getting Employees Engaged
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Create opportunities for engagement…
Strong teams create strong cultures
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� Setting high expectations
� Holding each other accountable
Company Transparency at ALL Levels
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� Open, honest communication and feedback
� Financials - everyone can help the business grow
� Open door policies
� Empower employees to ask questions
“Employees are a company’s greatest asset – they’re your
competitive advantage. You want to attract, and retain the best
and make them feel like they are an integral part of the
company’s mission.”
- Anne M. Mulcahy, CEO Xerox Corp & author on leadership
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Recognition at Lifesprk
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Reward for performance and team contribution
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� Strong communications: 1:1 with supervisors monthly,
weekly team meetings, monthly SprkChats and quarterly company meeting
� Performance reviews annually with total comp review
� Shout-outs in weekly newsletter,
Caregiver Update (monthly), and open kudos via email
to all staff and each other,
Sprk Board
Beth sends a great
big huge thanks to Ann for her
outstanding LCM services - she is
providing the right amount of care at the
right time. AND, she is giving me
great communication which
gives me peace of mind.
Thank you, Ann!!!
Work Hard – Play Hard
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Celebrate as a team
� Host events quarterly (team and family)
� Team gatherings monthly
� Ad hoc sessions
� Take 10 celebrations
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Celebrate as a team
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Celebrate as a team
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Celebrate as a team
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New Employees
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� Commitment to on-boarding correctly (mentors for specific roles, structured training program, general orientation/goal sessions)
� Welcome via email
� Weekly email news update
� Welcome reception
� Recognized during SprkChat
Lifesprk Anniversary
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� Personal card with gift card
� Recognition weekly in email news update and during SprkChat
“Strive not to be a success, but rather to be of value,” Albert Einstein
Personal Birthday
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� Personal card with gift card
� Weekly recognition in email news update and SprkChats
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Sprk Program
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� Recognition by clients, peers, and supervisors for sparking lives
� 5 sparks = small gift or reward
BHAG
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BHAG=Big Hairy Audacious Goal
� Team votes on reward
� Major goal
� Team-achievedand celebrated
SPARK ON! TEAM ON!
39© 2015 Lifesprk LLC
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Share Your Passion
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Igniting the spark in others – empower your team to share their spark on social media, not because they have to but because they want to….
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Beth Nemec
Director of Sales
[email protected] 952-345-8770
THANK YOU!
lifesprk.com