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    Chapter 4:ExploratoryResearch Design:Secondary Data

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    • Primary data :originated by aresearcher for the specic purpose ofaddressing the problem at hand.

    • Secondary data: already beencollected for purposes other than theproblem at hand. hese data can be

    located !uic"ly and inexpensi#ely.

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    Primary #$s Secondary data

    Primary Data Secondary Data

    Collection Purpose %or the problem athand

    %or other problem

    Collection Process &ery 'n#ol#ed Rapid and Easy

    Collection Cost (igh Relati#ely )o*Collection ime )ong Short

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    +d#antages anddisad#antages

    • +d#antages: – 'dentify the problem

     – ,etter dene the problem

     – De#elop an approach to the problem

     – %ormulate an appropriate research design – +ns*er certain research !uestion and test hypothesis

     – 'nterpret primary date

    • Disad#antages: –

    -sefulness for current problem limited – ay lac" accuracy/ or they may not be completely current.

     –  he ob0ecti#es/ nature and methods can be inappropriatein current situation

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    Criteria 'ssues Remar"s

    Specications$ethodology

    Data collection methodResponse rate1uality of dataSampling techni!ueSample si2e1uestionnaire design%ield *or"Data analysis

    Data should bereliable/ #alid/and generali2ableto the problemat hand.

    Error

    Examine errors in:+pproach/ Researchdesign/Sampling/ Data collection/Data analysis/ Reporting

    +ssess accuracy bycomparing datafrom di3erentsources.

    Currency

     ime lag bet*eencollectionand publication%re!uency of updates

    Census data areperiodicallyupdatedby syndicatedrms.

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    Criteria 'ssues Remar"s

    b0ecti#e5hy *ere the datacollected6

     he ob0ecti#e *illdetermine therele#ance of data.

    7ature

    Denition of "ey #ariables-nits of measurementCategories usedRelationships examined

    Recongure thedata to increasetheir usefulness/if possible.

    Dependability

    Expertise/ credibility/reputation/ andtrust*orthiness of theSource.

    Data should beobtained from anoriginal ratherthan an ac!uiredsource.

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    Secondarydata

    'nternal

    Ready to-se

    Re!uiresfurther

    processing

    External

    Publishedmaterials

    Computeri2ed

    database

    SyndicatedSer#ices

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    PublishedSecondary

    data

    8eneral,usinessSources

    8uides Directories 'ndexesStatistical

    Data

    8o#ernment Sources

    CensusData

    ther8o#ernmen

    tPublication

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    Computeri2edDatabases

    9ine'nternetnline

    Specialpurpose

    Directory%ull ext7umeric,ibliographic

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    Syndicated ser#ices

    • Di#ided as:

    . (ousehold consumers – Panels

    • Purchase

    • edia

     – Sur#eys• Psychographic and lifestyle

    • +d#ertising E#aluation

    • 8eneral

     – Electronic Scanner ser#ices• &olume trac"ing data

    • Scanner Panels

    • Scanner Panels and Cable &

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    • 'nstitutions – Retailers

     – 5holesalers

    • 'ndustrial %irms – Direct 'n!uiries

     – Clipping Ser#ices

     – Corporate Reports

    +udits

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    Chapter ;: Exploratory ResearchDesign

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      Qualitative Research QuantitativeResearch

    b0ecti#e o gain a !ualitati#eunderstanding of theunderlying reasons andmoti#ations

     o !uantify the data andgenerali2e the resultsfrom the sample to thepopulation of interest

    Sample Small number of non<representati#e cases

    )arge number ofrepresentati#e cases

    Data Collection -nstructured Structured

    Data analysis 7on

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    1ualitati#eResearch

    Procedures

    Direct=7on<

    disguised>

    %ocusgroup

    Depthinter#ie*s

    'ndirect=Disguised>

    Pro0ecti#e echni!ues

    +ssociation echni!ues

    Completiontechni!ues

    Construction

    techni!ues

    Expressi#e echni!ue

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    Characteristics of focusgroup

    Group size 8-12

    8roup Composition (omogeneous/respondents/prescreened

    Physical Setting Relaxed/ informal atmosphere

     ime duration

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    @ey 1ualications of %ocus 8roupoderators

    • Kindness with rmness! he moderator must combine a disciplined detachment*ith understanding empathy so as to generate the necessary interaction.

    • Permissiveness! he moderator must be permissi#e yet alert to signs that thegroupAs cordiality or purpose is disintegrating.

    "nvolvement! he moderator must encourage and stimulate intense personalin#ol#ement.

    • "ncomplete understandin#! he moderator must encourage respondents to bemore specic about generali2ed comments by exhibiting incomplete understanding.

    • $ncoura#ement! he moderator must encourage unresponsi#e members to

    participate.

    • %le&i'ility! he moderator must be able to impro#ise and alter the planned outlineamid the distractions of the group process.

    • Sensitivity! he moderator must be sensiti#e enough to guide the group discussionat an intellectual as *ell as emotional le#el.

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      Determine the b0ecti#es and Dene the Problem

    Specify the b0ecti#es of 1ualitati#e Research

    De#elop a oderatorAs utline

    Conduct the %ocus 8roup 'nter#ie*s

    Re#ie* apes and +naly2e the Data

    Summari2e the %indings and Plan %ollo*

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    &ariations• *o

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    +d#antages

    • Synergism

    • Sno*balling

    • Stimulation

    Security• Spontaneity

    • Serendipity

    • Speciali2ation

    • Scientic scrutiny

    • Structure

    • Speed

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    Disad#antage

    • isuse

    • is0udge

    • oderation

    • essy

    isrepresentation

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    Depth 'nter#ie* techni!ue

    • 'n ladderin#( the line of !uestioning proceeds fromproduct characteristics to user characteristics. histechni!ue allo*s the researcher to tap into theconsumers net*or" of meanings.

    'n hidden issue )uestionin#/ the focus is not on sociallyshared #alues but rather on personal sore spotsF not ongeneral lifestyles but on deeply felt personal concerns.

    • Sym'olic analysis attempts to analy2e the symbolicmeaning of ob0ects by comparing them *ith their

    opposites. he logical opposites of a product that arein#estigated are: non

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    Pro0ecti#e techni!ues

    • +n unstructured/ indirect form of !uestioningthat encourages respondents to pro0ect theirunderlying moti#ations/ beliefs/ attitudes orfeelings regarding the issues of concern.

    • 'n pro0ecti#e techni!ues/ respondents areas"ed to interpret the beha#ior of others.

    • 'n interpreting the beha#ior of others/respondents indirectly pro0ect their o*nmoti#ations/ beliefs/ attitudes/ or feelings intothe situation

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    5ord +ssociation

    • 'n *ord association/ respondents are presented *ith alist of *ords/ one at a time/ and as"ed to respond toeach *ith the rst *ord that comes to mind. he *ordsof interest/ called test *ords/ are interspersed

    throughout the list *hich also contains some neutral/ orller *ords to disguise the purpose of the study.Responses are analy2ed by calculating:

    => the fre!uency *ith *hich any *ord is gi#en as aresponse

    =H> the amount of time that elapses before a response isgi#en

    =?> the number of respondents *ho do not respond at allto a test *ord *ithin a reasonable period of time

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    Sentence completion

    • 'n sentence completion/ respondents aregi#en incomplete sentences and as"ed tocomplete them. 8enerally/ they are as"ed

    to use the rst *ord or phrase that comesto mind.

    • 'n story completion/ respondents are gi#enpart of a story I enough to direct attention

    to a particular topic but not to hint at theending. hey are re!uired to gi#e theconclusion in their o*n *ords.

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    Construction echni!ues

    • 5ith a picture response/ the respondents are as"ed todescribe a series of pictures of ordinary as *ell asunusual e#ents. he respondents interpretation of thepictures gi#es indications of that indi#iduals personality.

    • 'n cartoon tests/ cartoon characters are sho*n in aspecic situation related to the problem. herespondents are as"ed to indicate *hat one cartoon

    character might say in response to the comments ofanother character. Cartoon tests are simpler toadminister and analy2e than picture responsetechni!ues.

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    Expressi#e echni!ues

    • 'n expressi#e techni!ues/ respondents are presented *itha #erbal or #isual situation and as"ed to relate the

    feelings and attitudes of other people to the situation.

    •Role playing Respondents are as"ed to play the role orassume the beha#ior of someone else.

    •  hird

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    +d#antages of Pro0ecti#e echni!ues

    •  hey may elicit responses that sub0ects *ould beun*illing or unable to gi#e if they "ne* thepurpose of the study.

    • (elpful *hen the issues to be addressed arepersonal/ sensiti#e/ or sub0ect to strong socialnorms.

    • (elpful *hen underlying moti#ations/ beliefs/and attitudes are operating at a subconsciousle#el.

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    Disad#antages of Pro0ecti#e

     echni!ues

    • Su3er from many of the disad#antages ofunstructured direct techni!ues/ but to agreater extent.

    Re!uire highly

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    +rticle: + note on methodological tin management eld research

    •  his area of methodological t hasobtained only a little attention

    •  here are no *ell dened guidelinesa#ailable for achie#ingmethodological t.

    • ethodological t is the internal

    consistency among the elements ofresearch

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    ,asic elements of eldresearch

    • Research 1uestions

    • Data Collection

    Data +nalysis• Contribution to the literature

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    %lo* of the paper

    • Paper has nine research paper *hich areorgani2ed into ? broad categories

    • 5ithin each categories follo*ing area is

    studied:a> 7ature and examples of research !uestions

    b> Study design and data collection

    c> Data analysisd> Contribution to literature

    • Cases of poor t has also been studied

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     heories

    • ature theory: has *ell de#eloped construct studiedo#ertime *ith increasing precision by #ariety ofscholars *hich leads to mass "no*ledge

    • 7ascent theory: situated in ne* areas for *hich little

    or no pre#ious theory exists. ypically !ualitati#e innature/ research *ould in#ol#e the full immersion of

    ethnography or exploratory inter#ie*s *ith no. oforgani2ational informants.

    'ntermediate theory: pro#ides pro#isionalexplanation of phenomena introducing ne*constructs and proposing relation bet*een ne* and*ell established ones.

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    ature theory

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    7ascent theory

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    'ntermediate theory

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    'slands of ist papers

    • 'sland : Purely !ualitati#e method tocontribute precise models to mature theory

    • 'sland H:-sing !uantitati#e data to suggest

    nascent theory• 'sland ?: -sing purely !uantitati#e data to

    support ne* constructs and intermediatetheory

    • 'sland 4:(ybrid methods to support nascenttheory

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    Summary