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Session 1 Behavior Insight x Technology “Nudge in Public Health” Jun Fukuyoshi (CEO, Cancerscan Inc.) May 24, 2019

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Page 1: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Session 1Behavior Insight x Technology

“Nudge in Public Health”

Jun Fukuyoshi(CEO, Cancerscan Inc.)

May 24, 2019

Page 2: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Started a career as a corporate marketer at P&G

Interested in people’s behavior

purchasing behavior

2

Page 3: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

3

“Razor blade” business model iseven more powerful with subscription model.

“opt-in” purchase

“opt-out” purchase

Page 4: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

at Harvard

4

Entry to

“business for social impact”

Page 5: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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“Public health needs behavior changes,

but short of how”

at Harvard

Page 6: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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In Marketing,

- Message → Behavior

- Testing: A/B test

Marketing x Public Health

In Public Health,

- Behavior science

- Testing: RCT

Page 7: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Cancer: no.1 cause of death in Japan

Source: Vital Statistics in Japan -The latest trends-Vital and Health Statistics Division,

Statistics and Information Department, Minister’s Secretariat, Ministry of Health , Labour and Welfare

Cancer

Page 8: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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Situation of Cancer in Japan

・High cancer mortality rate

・Low cancer screening rate

Cancer Mortality Rate

per 100,000 JPN Korea US UK

Male 313.5 169.9 204.4 273.9

Female 197.1 96.9 183.1 240.5Source: WHO Statistics, Mortality Database (2004)

Cancer Mortality Rate

Page 9: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Local

Government

s

Current structure

Page 10: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Prospect Theory for colorectal cancer screening uptake

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Message A

“If you take a screening this year,

you will receive a screening kit

next year.

Message B

“If you don’t take a screening this year,

you will not receive a screening kit

next year.

Page 11: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

RCT

11

3528

participants

1761

1767

uptake rate ○○%

compare

Message A“Gain frame message”

Message B“Loss frame message”

uptake rate ○○%

Page 12: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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RCT result

1761名

399名

=uptake 22.7%

1767名

528名

=uptake 29.9%

P<0.000001

Message A“Gain frame message”

Message B“Loss frame message”

Page 13: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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Liver cancer screening

• 50,000+ death

• Preventable (esp. Hepatitis C can be cured almost 100%)

• Screening (blood test) is available as an optional at annual health check-up

• But, few people choose to take the liver cancer screening

• An invitation letter for liver cancer screening:

• Wordy

• $6 co-payment

• Opt-in

Page 14: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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Result

21%

37%

86%

98%

Wordy format(n=535)

Simple format(n=655)

$6

$0

$0 + opt-out

$6

+ for free(n=313)

+ opt-out(n=952)

Page 15: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Targets have different insights

“Not so sure where to start”

Preparation

“I am scared...”

Contemplation

“I am just fine. Don’t worry.”

Indifference

Page 16: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Local Governments

Behavior Insight x Data

Analysis for targeting

Message Design

Data

Page 17: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Result: screening rate tripled

P2Y Non-taker(Female, 51-59)

N=1,859

ControlN = 465

Screening rate: 5.8%

A: N=206 (7.3%) B: N=129 (4.7%) C: N=130 (4.6%)

InterventionN = 1,394

Screening rate: 19.9%

Contemp. N = 37617.3%

Prep/ ActionN = 62825.5%

IndifferenceN = 39013.3%

OR = 2.3, P < .001

OR = 3.8, P < .001

OR = 5.7, P < .001

Page 18: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Local Governments

Expanding to 400+ local governments

Data

Page 19: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

New challenge in Africa (Kenya)

Page 20: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Double burden

Sources: 1) Demographic and Health Survey 2008/09, 2014.

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Page 21: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

Obesity issue in Kenya

Page 22: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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Provide health check-ups

Page 23: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

High penetration of Smartphones

Page 24: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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Self-monitoring

functions

Selecting

diet behavior

Health app, “Simway”

Page 25: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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Result: pilot test

Page 26: Session 1 Behavior Insight x TechnologyObesity issue in Kenya 22 Provide health check-ups High penetration of Smartphones 24 Self-monitoring functions Selecting diet behavior Health

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10 years ago

“Public health needs behavior changes,

but short of how”

From now

“Behavior Insight x Technology”